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All job offers Production Manager

  • Production Manager

14 Job offers

  • Edi Operations Manager (FTC Maternity Cover)

    SKECHERS
    As the Electronic Data Interchange (EDI) Operations Manager, you will provide first and second level technical support across Europe and work directly with 3rd party managed services provider 'OpenText'. You will also respond to, and work with our customers, resellers, and internal business units whilst resolving transaction processing issues, providing EDI technical support and assisting business units on day-to-day EDI related issues.You will provide front-line customer support for all European EDI related systems. Respond to contact from EU customers and resellers via phone and email. Aswell as manage the customer relationships and work to onboard new customers to the EDI platform.Do you have proven knowledge of EDI mapping and the ability to work in a fast-paced environment autonomously?If so, we want you to join our team as a 'Skechers EDI Operations Manager'.You will coordinate with internal business units (customer service, compliance, distribution centre personnel) to define EDI implementation plan for new and existing EDI transaction sets. Troubleshoot and problem-solving where needed in a timely manner. Work closely with the IT development team to support and enhance software and system architecture. Assist in the ongoing augmentation of automation platforms and systems in an effort to reduce processing times and improve overall efficiency.Finally, you will need to implement efficiencies and improvements within the current EDI structure. Identify and correct gaps in business and data communication related to EDI. Test EDI transactions with new and existing trading partners while interacting with users during acceptance testing.With competitive salary and benefits, plus opportunities for career growth. You can make your mark in the world of retail with Skechers! We want you to be yourself and feel welcome when you join us.What we're looking for: Essential experience of SQL queries.Must have precise knowledge of EDIFACT transaction sets.Extensive knowledge of translators (TLE and BizLink preferred) and EDI related integration aspects.Ability to coordinate testing and deployment of EDI partner relationships.Experience with Value Added Networks (VANS) and EDI mailboxes.Excellent communication skills (verbal and written).Proven experience providing direct customer support including problem analysis, issue tracking, escalation and resolution.Superior troubleshooting and problem-solving abilities.Ability to work in a fast-paced environment with little direct supervision.Proven knowledge of EDI including mapping, and XML standards (VICS, EDIFACT) and associated communication protocols.Opentext EDI platform experience preferredKnowledge of various network and internet technologies and communication protocols: TCP/IP, FTP, HTTP, AS2, etc.Exposure to and basic understanding of relational databases.Knowledge of the processes, practices and terminology of the following vertical areas: Retail, Manufacturing, Logistics, etc.Experience with UNIX/Linux or Windows a plusFluent in English, written and speaking. Other languages (German and/or Spanish) is an advantage.Highly collaborative and able to operate at all levels, internally and externally, whilst leading by example.Flexible and able to take on new challenges.Ability to develop strong interpersonal relationships among all cross-functional groups.This role is office based in our St Albans Head Office.Skechers offers: Competitive salary and benefits packageOpportunities for career growth and developmentA fun and dynamic work environmentProduct discountFree onsite parkingFind out more about our benefits and perks once you've applied!This is a great opportunity to join us and make a positive impact. If you feel you can be a true brand ambassador for Skechers, apply now.About SkechersSkechers (NYSE: SKX), a global, Fortune 500® brand develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Developing comfort technologies is the foundation of all we do - delivering stylish, innovative, and quality products. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,200 company-and third-party-owned retail locations. Headquartered in Southern California, with offices and distribution centers around the globe, Skechers has spent 30 years helping people of all ages look and feel good.Be You - Feel WelcomeSkechers recognises the importance and power of diversity within our business. We ensure that our people processes are fair, transparent and promote equality of opportunity for all employees and job applicants.Reasonable accommodations may be made to enable individuals with disabilities or health conditions, who are otherwise qualified for the job position, to perform the essential functions as detailed above.
    Permanent
    St Albans
  • Aftersales Operations Manager

    JIMMY CHOO
    Job Title: Aftersales Operations Manager Reports into: Director, Customer Service About working for Jimmy Choo Jimmy Choo is a leading global luxury brand with an empowered sense of glamour and a playfully daring spirit. Jimmy Choo products represent fine Italian craftsmanship and are famous for their quality and detail. Jimmy Choo has a global store network encompassing more than 200 stores worldwide. Permanent Contract, Full-Time, 40 hours per week What You'll Do: Owner of end-to-end global aftersales process, including aftersales system management, policy & procedures, escalations and training to all global teams Manage returns for all global quality issues. Partnering with regions, warehouses, quality department and senior stakeholders to provide clear action plans and smooth issue management Support with communication to the business for critical aftersales & quality issues, swiftly identifying solutions with minimal impact on business operations, costs and with full tracking of progress, with the support of the Director of Customer Service Responsible for department KPI's and analysis. Delivering in depth monthly reports to senior stakeholders for aftersales performances & metrics, including volumes, costs and repair & component lead times Support of component stock orders; managing coding orders in collaboration with Aftersales department in Italy Effectively manage all communication between London and Italy office-based teams, fostering collaboration and knowledge sharing. Promote an inclusive working environment to share key issues, find client-focused solutions and efficient resolution to quality problems. Lead weekly meetings with both teams to drive results and maintain a client-centric approach Create and maintain all seasonal materials guides for each collection, partnering with technical teams in Italy to source key insights and characteristics. Distribute guides and engage in store teams with care & repair content, empowering teams to have knowledge driven conversations with clients Ownership of global aftersales hub on company intranet. Producing engaging content & training materials to support global stores in delivering aftersales excellence Manage the global repair centre network, continuously exploring new opportunities to improve service levels and bolster resources for repair teams Partner with merchandising team to share valuable aftersales & quality insights, focusing on design & material issues to enhance the selection process for future collections and improve product excellence Participate in developing product disclaimers alongside merchandising & quality teams for each collection Coordinate monthly aftersales meetings with all regional teams, to review key aftersales issues, return rates and establish trusting relationships Ownership of aftersales web based system. Partner with IT support to implement improvement actions and address issues. Consistently review system performance to identify development opportunities Maintain internal claim review performance for all global teams through proactive daily monitoring and reporting Manage end client Customer Service escalations for global aftersales via Customer Service ticketing system. Oversee all contacts managed by global aftersales team, act as a point of escalation and provide clear actions and guidance for efficient resolution. Partner closely with Omni Channel Customer Service to review processes and critical issues. Continuous development of aftersales team members through training sessions and establishing clear performance targets. Empowering team to take ownership of responsible regions to deliver outstanding results. Retaining key talent in the department to ensure future success of the aftersales function We'd Love to See: Passion for delivering amazing service to customers. Ambassador for brand and product. Excellent verbal and written communication skills. Able to work collaboratively. Demonstrates initiative through proactive approach. Demonstrates a positive attitude. Resilience to overcome difficult conversations. Strong understanding of Aftersales Customer needs and Customer (both internal and external) priorities. Strong understanding of technical challenges of shoes and leather goods. Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision. Excellent organisational skills with an ability to deal with conflicting priorities with ease. Our values - creativity, openness and courage. Equality, diversity and inclusion At Jimmy Choo, we are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solutions. We are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Jimmy Choo is proud to be an equal opportunity employer committed to inclusivity. Jimmy Choo Perks 25 days holiday Summer Fridays Product Allowance and Discounts Exclusive Employee Sales Private Healthcare Pension and Life Insurance If you want to become a part of the Jimmy Choo family, we'd love to hear from you - Apply Today! - At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V
    Permanent
    London
  • VINTED
    Brief info about Vinted Vinted Marketplace is the largest online international C2C marketplace in Europe dedicated to second-hand fashion, with millions of registered members spanning 20+ markets in Europe and North America. With a mission to make second-hand the first choice worldwide, Vinted enables people to sell and buy second-hand clothes and lifestyle items from each other, helping give those items a second or even third life. Vinted Go launched in 2022, with a focus on developing products and solutions for more seamless shipping and delivery across Europe. Vinted Go has connected more than 40 carriers and more than 200,000 PUDO points across Europe to support the delivery of millions of parcels per year. The Vinted Group, composed of Vinted Marketplace and Vinted Go, is headquartered in Vilnius, with workplaces in Germany, Lithuania, France, the United Kingdom, the Netherlands and over 2,000 employees. It is backed by six leading venture capital firms: Accel, Burda Principal Investments, EQT Growth, Insight Partners, Lightspeed Venture Partners, and Sprints Capital. Information about the position In this role, the Operations Manager will manage a team of Shift Managers and/or Operatives in a sorting center. The Operations Manager is responsible for the operational performance of one operating hub. The role involves demonstrating and building our team cultures, processes and operating strategy from the ground up. In this position, you’ll Oversee the day-to-day operations of the organisation, ensure that they are carried out efficiently and safely, and make adjustments as needed. This might include all the responsibilities of the Shift Managers. Analyse the performance of the warehouse, identify areas for improvement and implement changes to increase efficiency and effectiveness. Develop strategies to achieve the current goals and objectives, taking into account the available resources and constraints. Work on continuous improvement by contributing to workshops and projects, providing inputs to tech and project teams, and coordinating changes. Take part in recruitment and coaching activities: hire, manage, develop, and remove barriers for the team. Handle the daily management of the site, including relations with service providers (waste management, cleanliness, etc.) About you Have a Bachelor's or Master's degree in Logistics, Supply Chain or any other relevant domain An experience in a similar function (3-5 years) is needed Have a strong understanding of safety policies and procedures specific to logistics warehouses Have an in-depth knowledge of productivity standards and key performance indicators (KPIs) used in logistics warehouses Excellent skills in English as well as in French Ability to lead by example and demonstrate great leadership skills Have a people-oriented approach and give regular and constructive feedback Ability to make well-informed decisions Well-versed at data analysis and problem-solving Work perks The opportunity to benefit from our share options programme 25 working days of holiday Mental and emotional health support through the Mindletic app Lunch vouchers Private health insurance Frequent team-building events A personal monthly budget for shopping on Vinted The salary range for this position is € 50,500 gross / year. Working at Vinted Individual Learning Budget Vinted will set aside a yearly sum equal to 10% of your annual salary to be invested in your continuous professional development. You’ll be able to take the initiative to use it for covering relevant learning activities that benefit your role. Equal Opportunity The Vinted Group is committed to building an inclusive workplace where people from all walks of life feel a sense of belonging. We welcome applications from people of all backgrounds, identities and life experiences. At Vinted, all applicants are treated fairly without regard to their race, age, religion or belief, sex, national origin, citizenship, gender identity, sexual orientation, disability, or any other protected characteristic.
    Permanent
    London
  • MARKS&SPENCER
    NB: Although this role is based at our Paddington Support Office a minimum of three days a week some overseas travel will be required as part of this role. What's in it for you Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special... After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household Competitive holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business A generous Defined Contribution Pension Scheme and Life Assurance A dedicated welcome to our teams with tailored induction and a wide range of training programmes to develop your skills Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family Access to a fantastic range of well-being support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work What you'll do Your key accountabilities will include Manage logistics provider(s) to achieve operational Key Performance Indicators and defined customer service levels through weekly / monthly / quarterly reviews Understand the cost base and manage the logistics provider in line with the operating plan, supporting the delivery of the in year operating plan Own site capacities / capabilities on a week-to-week basis ensuring any constraints are fully understood and managed accordingly with key stake-holders. Act as the day-to-day operational logistics contact for internal and external partners. Make and implement operational decisions, always balancing cost and service Identify continuous improvement opportunities in the warehouse(s) to optimise cost, service and safety working with the on site team to deliver this and ensure a continuous improvement approach is embedded Who you are Your skills and experience will include Warehouse Operations experience including working with 3rd Party Logistics' providers and an understanding of the in-country partner constraints and how the hub operation can support these. Commercially and financially astute with an understanding of how to handle closed book budgets The ability to thrive in a pressured environment which values fast, impactful delivery. Who can develop and improve an operation over time driving operational improvements and cost savings An excellent communicator, with the ability to communicate clearly in both verbal and written formats across all levels of our business. Presenting information and proposals in a professional, structured and persuasive way, eliminating ambiguity Able to identify continuous improvement opportunities in the warehouse(s) to optimise cost, service and safety. Working collaboratively with the onsite team to deliver this and ensure a continuous improvement approach is embedded Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. #LI-ME1 #hybridrole #LI-Hybrid
    Permanent
    London
  • VISION EXPRESS
    Role overview Are you a dynamic and resilient business leader with a track record of driving performance across multiple sites? We're looking for a Business Operations Manager to play a critical role in leading and supporting the performance of our joint venture operations across the South of England. This role will involve supporting 37 of our joint venture stores and will include regular travel across London, South Central England, Southeast England and the South Coast. Our ideal candidate must have multisite leadership experience, be comfortable working in a dynamic, people focussed environment and be capable of influencing and coaching our Joint Venture Partners to achieve operational excellence. Experience of working in another franchise business model would also be strongly preferred. This is a full-time role, and the successful candidate will be expected to be on site for a minimum of 3.5 days per week. Benefits - Company car provided. - Free eyewear up to £550 annually with immediate eligibility. - On target bonuses of up to £3,000 per month, depending on store performance. - Enhanced company pension with 6% employer contribution. - 33 days annual leave with the opportunity to buy or sell holiday. - Family and friends discount of 75%, 50% and 25% with a free eye test. - Employee Assistance Program offering confidential support for your wellbeing. - Flexible benefits including Dental, Healthcare and Critical Illness cover. - Opportunities to get involved in the OneSight EssilorLuxottica Foundation. Some experiences you might have: - Previous experience of influencing stakeholders without direct authority. - Strong understanding of store performance and how to deliver operational excellence. - Generating business engagement and ensuring high compliance across multiple sites. - Handling tough conversations with challenging stakeholders. - Having emotional intelligence to support yourself and others in difficult moments. - Previous experience of working with multiple store improvement plans. - Capable of handling multiple priorities and managing bandwidth. - Previous experience of working in a franchise business would be preferred. Why Vision Express? Working at Vision Express, you will be part of something bigger. With over 550 stores across the UK and Ireland, you will have the opportunity to share knowledge, elevate your career and reach your potential. Together, we believe that we're made stronger by our differences, so diversity and inclusion are key ingredients to our success, and we believe that striving for a culture of mutual trust enables us to reach our goals and achieve results.
    Permanent
    Camberley
  • KATIE LOXTON
    THE OPPORTUNITY We have an exciting opportunity to join the Katie Loxton and Joma Jewellery team as Creative Shoot Production Manager. In this role, you'll be the driving force behind our brand imagery, leading, and inspiring our talented photoshoot and retouching team to create captivating photography and videography for both B2B and B2C channels. Working closely with our Head of Creative, Lead Designers, Copy & Content Manager and Marketing teams, you'll be the creative force ensuring our brand vision shines through all touchpoints. Whether it's a brand campaign, Ecomm shoot or video content, you'll champion consistency and elevate creativity whilst remaining commercial. You'll be responsible for managing the end-to-end production process- from concept to final asset delivery- while working hand-in-hand with our Design, Content, Brand Marketing and B2B Print teams to ensure flawless execution and brand consistency throughout. We're looking for a high-level strategic thinker, who thrives in a fast-paced creative environment. If that sounds like you- we'd love to hear from you! You will be based at our stunning Head Office in Banbury with the freedom to work from home two days a week on average, this may flex up or down dependant on business needs. Due to the nature of this position, you may be required to work on location where required. BEHIND THE BRANDS We're a family-run, entrepreneurial company with an exciting pace of life and a bright and friendly team. We are passionate about creating stunning products with a personal touch and innovating our business behind the scenes. We value creativity, collaboration and integrity. HOW YOU'LL CONTRIBUTE Working with the Head of Creative to produce seasonal campaign, content and Ecom shoots, working closely with our graphic designers, brand marketing teams, content manager and shoot team Overseeing wardrobe styling with in-house team to ensure we bring vision of the brand customer to life through relevant styling Working closely with the Head of Creative to understand the creative direction of each shoot, supporting with creating any creative documents needed Collaborating with the Head of Creative, interpreting and evolving creative briefs, working closely with Graphic Design and Content teams to bring creative concepts to life, with support from photographer, videographer and stylist Leading and coordinating all pre-production, production and post-production phases on all shoots Co-ordinating models, crew and locations, ensuring they are on brand and signed off by the Head of Creative in good time for managing pre-production Managing usage rights for all shoots Creating all shot lists and shoot bibles for shoots to ensure effective planning of relevant, fit for purpose assets and deliverables can be utilised accurately post shoot cross-channels Using commercial knowledge to inform relevant shots and determine necessary deliverables needed across B2B and B2C Collaborating and working closely with the Sales and Visual Merchandising team for delivery of in store images Collaborating and working closely with buying and product design teams to have a thorough understanding of all key products and seasonal product messages Managing the photoshoot team including Retouchers, Photographers, Videographers and Stylists to ensure delivery of all new season product and campaign imagery and on set to ensure shoots run seamlessly Preparing for shoots with creation of call sheets, transport and logistics bookings such as transport and hotels. Ensure that the printing of any documents needed is done on time Responsibility for ensuring imagery being captured fits the correct crops, correctly reflects the concept and number of shots, captured as efficiently as possible Troubleshooting on set; spotting sample mistakes, if product sent is incorrect, address it quickly. Able to resolve issues to avoid impact on shoot timings and cost. Maintains strong knowledge of key stakeholder specific requirements on set Managing all on set production, including deliveries, unpacking and organisation of samples, organising food and drinks for crew, supporting with equipment management, props and production kit. Loading and unloading of van supporting with sample management for shoots Delivering still images for printed material e.g. marketing collateral across all stores, catalogues and events and still images and moving assets for digital channels ensuring assets are fit for multi-channel end use Overseeing the end-to-end lifecycle of all imagery, auditing seasonally on asset use and constantly evaluating best practice for finding efficiencies in shoots and asset management Delivering end-to-end of all product images for Ecom sites and the asset management of all product images for Ecom product launch in line with business Critical Path as to not impact launch Leading the post-production process including image selects and video edits including music and effectively managing the sign off process with relevant stakeholders such as the Creative Director, Head of Creative and instore teams Managing the retouch process to ensure efficient timings on image delivery and all relevant retouch notes are marked up on assets ensuring that product teams have visibility in process to flag any incorrect product Developing and maintaining communication processes with the design team, enabling speed, creativity and agility and communicate with multiple departments including but not limited to, Marketing, Product Design and Ecommerce Supporting the Head of Creative to ensure that the creative vision meets deadlines and budgets Managing and maintain the shoot budget tracker Managing Critical paths working closely with Creative Project Manager to ensure team scheduling is accurate and capacity is met and managed Communicating all imagery to internal stakeholders to meet deadlines Acting as the 'go to' person for all brand photography image requests across the business Keeping up to date with competitors' activity and choice of models while looking at better ways of shooting to keep ahead in the marketplace with the goal of driving sales and brand awareness.Any other ad hoc duties as reasonably requested by the Company THE TALENT YOU'LL BRING Proven experience creating and maintaining successful campaigns and imagery within the retail sector across the UK and Europe. Experience within the USA would be desirable but not essential Previous experience executing and delivering successful photoshoots from Ecom to campaign shoots. Production experience of shoots is essential Demonstrated expertise across web design, digital marketing and print projects Ability to align creative execution with commercial objectives Highly creative and conceptual, with a strong ability to deliver impactful design work Strong art direction skills Exceptional attention to detail and the ability to communicate clearly and effectively Proficient in Adobe Photoshop and InDesign; advanced understanding required Previous experience using Capture One Thrives in a fast-paced, deadline-driven environment Excellent time management skills with the ability to juggle multiple projects simultaneously Strong communicator, highly organised, and a team player with a collaborative mindset Comfortable and confident liaising with Senior Management, Heads of Department and Directors Full UK driving licence and willingness to travel when required PERFECTLY PACKAGED A competitive salary DOE 25 days holiday rising to 27 with length of service, plus bank holiday A broad benefits package including our staff favourite - a very generous staff discount across both our brands. See all of our benefits on our careers portal Opportunities to make an impact as well as learn and develop further An innovative and friendly workplace with a team we're proud to be part of. Find out more about us and our culture on our careers portal Joma Jewellery was founded in 2008 by Katie and Geoff Loxton, since then we have gone from strength to strength, launching Katie Loxton in 2015 and growing our business beyond the UK. We know that part of that growth comes from the fact that we take diversity and inclusion very seriously. We strive to be the best in our field, and we know that happens by hiring a diverse team and encouraging everyone to be their authentic selves when working with us. We don't hire based on cultures, preferences, or personalities - it's what you bring to the team that counts. We are always striving to improve our way of working to be more inclusive, diverse and equal, including encouraging all team members to bring their ideas to the table as we know this is key to our continued success.
    Permanent
  • FARFETCH
    FARFETCH exists for the love of fashion. We believe in empowering individuality. Our mission is to be the global technology platform for luxury fashion, connecting creators, curators and consumers. We're a diverse and global community made up of Farfetchers, our partners and our customers, which we believe is at the heart of our success. Everything we do is centred around our values - Be Human, Think Global, Be Revolutionary, Todos Juntos, Be Brilliant, Amaze Customers - which define our beliefs and our actions. We welcome differences and foster a consciously inclusive environment for everyone. We are Farfetch For All. CREATIVE We're a diverse team of Creative Content marketing professionals, spanning artistic and strategic expertise in luxury fashion. We're driven to amaze our global community of customers through our creative, revolutionary spirit and collaborative style. LONDON Our London office is located in Old Street, London's tech hub, and is home to a wide range of teams. Our open space is ideal for collaborative work and sharing ideas. We also have a large outdoor terrace, which is the perfect spot to have a team lunch or host events. THE ROLE FARFETCH are hiring a Creative Production Manager to lead and deliver their seasonal campaigns throughout the year. This role is multi-faceted and sits within the global creative content team, based in central London. You will work across a wide range of seasonal campaigns/photoshoots as well as brand partnerships and events during the 12 month period. This role, sitting within the Brand and Content team, offers a dynamic and varied opportunity to lead the execution of FARFETCH's brand content initiatives. You will be responsible for managing the Events Calendar, overseeing the production and delivery of the Key Campaign calendar, as well as supporting a range of ad hoc projects across the business. With a focus on driving consistency and creativity across all branded touchpoints, you will act as a brand guardian, supporting Head of Creative and working closely with various teams to ensure content output is aligned to our global brand guidelines. WHAT YOU'LL DO Ownership of brand departmental budget forecasting & tracking. Working closely with finance teams, senior stakeholders on implementing approval templates and processes across projects. Acting as the main POC for financial queries, ensuring accurate budget tracking and reconciliations are completed across the board.Act as the main point of contact for all Key Campaigns throughout the year, ensuring all areas of shoot production are developed and executed in line with the creative brief Main POC for all event related queries across the business, managing event producers and agencies on execution and delivery of the events calendar, with the support of our in-house Producer Stakeholder management: main point of contact for all exec level queries relating to events and the Key Campaign Calendar (KCPS) Brand Partnerships: supporting the development & ideation on pitches for 2025, assisting the wider team on relevant proposals and overseeing the end to end delivery of projects, taking on a client facing role when required and ensuring client expectations/objectives are delivered Lead the strategic planning and execution of brand projects, developing and managing key seasonal events & shoots that build brand awareness in line with key moments in the marketing calendar. Responsible for managing both external production agencies and all internal stakeholders to deliver FARFETCH events & shoots in line with business objectives Budget Management: Optimise events and shoot production budgets, ensuring financial targets are met whilst maintaining the highest standards of quality Oversee and manage in-house producer on creative execution of the events calendar, ensuring seamless delivery for FARFETCH internal teams. Working closely with Private Client and FARFETCH advertising teams to deliver brand partner briefs. Ensuring all technical production elements of the event are of the highest standard,working closely with suppliers and internal brand department to ensure the delivery of a seamless 360 campaign message Ensure that all projects including all events & KCPs are completed on time and on budget and that expectations are met and supported with a washup report and de-brief discussion Guide and assist with events & production best practice for other internal functions and global territories to ensure that global guidelines are being adhered to and brand standards are maintained Develop and ensure supplier relationships are developed and maintained across events and shoot production. Ensuring good relationships are maintained with key production partners, agents and artists Manage complex production schedules for all events, KCPs including pre-production timelines and post production timelines to ensure all projects/shoots are delivered on time to meet campaign live dates WHO YOU ARE Experienced Creative Production Manager, having ideally worked within Luxury Fashion Ideally able to start in August and happy to work on a 12 month fixed term contract Proven track record delivering brand campaigns Experience with managing agencies and working both locally and internationally Strategic mindset but across the detail and a hands-on approach You thrive in a fast-moving entrepreneurial environment, with competing deadlines and priorities Experience working with a wide range of budgets Highly organised with exceptional planning capabilities Excellent communication skills with an ability to influence cross-functionally Able to concept a creative idea and work with internal stakeholders from ideation and realisation through to delivery stage Proven experience of leading, managing and developing a team REWARDS & BENEFITS Employee Pension Scheme Flexible Benefits Program Health Insurance & Critical Illness cover Flexible work environment EQUAL OPPORTUNITIES STATEMENT & SCAM DISCLAIMER EQUAL OPPORTUNITIES STATEMENT- Farfetch is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law.SCAM DISCLAIMER- It has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent Farfetch in order to attract candidates to a SCAM. Please be aware that Farfetch does not conduct recruitment processes through messaging apps or any unofficial communication channels, other than our official careers website. Additionally, Farfetch will never ask candidates for any form of payment during the recruitment process.
    Fixed-term
    London
  • URBN
    Location This position is located at 200 Oxford St Fitzrovia, London, , W1D1NU United Kingdom Role Summary The main objective of this role is to oversee the operations, loss prevention, facilities and maintenance, receiving activities and procedures of the store. To support the management team in creating a store environment that fosters creativity and inspires the Urban Outfitters customer. Participate in building community relationships that directly reflect the Urban culture. To uphold the Urban Outfitters "Peers Training Peers" philosophy. What You'll Be Doing People: Ensure that all resources are available for the successful recruitment, training and development and coaching of a productive sales team Adapt to the store's needs by assisting with customer service, cleaning tasks, and store projects Recognise and develop talented individuals for advancement and growth within the organisation Uphold Company standards and act as a positive role model to others Leadership & Communication: Model the way by Inspiring, motivating and encouraging teamwork Take the lead by training and coaching on operational procedures Assist senior management in the planning of daily and weekly tasks that are influenced by operational needs Possess excellent communication skills in both written and verbal form Take in active role in department and daily meetings Managing the Environment: Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Ensure that the store is fully stocked on all necessary supplies to facilitate the day to day running of the business Assume total accountability of back of house areas and management of the stockroom. Ensure all areas are maintained and kept neat, clean and organised Operations: Perform and assist management with all daily operational responsibilities (i.e. opening and closing tasks, shipment receipt and back office operations) Supervise sales floor activities and daily projects Contribute to the store stock loss goal by supporting loss prevention and inventory control policies and procedures Assist senior management by overseeing the planning and recording of sales and payroll information Assist and coach the team on shoplifting prevention measures and in handling apprehensions Alongside the Store Manager, assume accountability for store Health & Safety by overseeing and upholding Company Health & Safety procedures at all times in order to protect employees and customers against accidents and incidents Merchandising & Display: Collaborate with the merchandising and sales teams to ensure a fast and efficient flow of merchandise to the sales floor Ensure a neat, clean and organised store environment Exhibit a familiarity with current product and trend awareness Support sales by assisting in merchandising and display projects as is needed What You'll Need Experience of working in a retail supervisory managing the back of house areas (i.e. general facilities and maintenance, stockroom and administration) An understanding of the Urban Outfitters culture and its appeal to the local market. Ability to drive sales through excellent service and a full understanding of the operational business procedures. Basic knowledge of good HR practice, health and safety requirements and facilities management. #UrbanEU #LI-TS1 The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
    Permanent
    London
  • HOLLAND AND BARRETT
    Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities. We have a fantastic opportunity to join us as Digital Trade Operations Manager, at Holland & Barrett. We're looking for a dynamic leader to drive the operational success of our digital business. This role is pivotal in ensuring we have the right structures, processes, and stock availability to support our ambitious digital growth plans. You'll work cross-functionally with stock planning, fulfilment teams, and digital trading to optimise demand forecasting, ensure stock readiness for key campaigns, and create seamless replenishment strategies. If you thrive in a fast-paced, data-driven environment and have a passion for digital operations, this could be the perfect role for you! The Role: The Digital Trade Operations Manager is a pivotal role focused on ensuring the seamless execution of digital trade activities while driving operational excellence. With a dual emphasis on strategic planning and day-to-day digital operations, this role bridges the gap between long-term growth initiatives and the efficient delivery of online customer experiences. Key Responsibilities: Stock Management: Monitor and manage stock levels across the digital business, ensuring timely and accurate stock replenishment Demand Forecasting: Develop and implement demand forecasting models using historical data, market trends, and future campaign plans to forecast stock needs and to provide robust order and volume forecasts to feed into the DC teams and Contact Centre to allow capacity planning New lines preparation: Working with our third-party DC team to setup new products on their systems far in advance to ensure we can start to sell a product as soon as stock is available Data Analysis: Analyse sales and stock data to identify patterns, gaps, and opportunities for optimising stock levels and improving forecasting accuracy Collaboration: Work cross-functionally with digital, commercial, DC teams, and supply chain teams to ensure alignment between stock levels, promotional plans, and customer demand Process Optimisation: Implement and maintain systems and processes to improve stock turnover rates, reduce dead stock through clearance proposals, and optimise the digital stock replenishment cycle Technology & Data Utilisation: Work closely with the tech and data teams to build new processes to improve forecast accuracy and building efficiency into current processes Reporting: Prepare regular reports on stock levels, forecast accuracy, and stock performance, providing insights and recommendations for operational improvements Risk Management: Identify potential stock-related risks (e.g, supply chain disruptions, demand fluctuations) and propose solutions to help mitigate them Location: This role can be based in London or Nuneaton, and is required to travel to our Nuneaton Hub (or London) and occasionally to any other location of H&B. We support flexibility and productivity of our employees by hybrid working arrangements with minimum 2 days presence in the offices. The Person: Key Requirements: E-commerce and Retail Fundamentals: Strong knowledge of e-commerce principles, digital operations, trade planning cycles and stock management processes Automation and Process Optimisation:Familiarity with automation tools and technologies to streamline digital workflows and drive efficiency in operations Supply Chain Dynamics: Knowledge of supply chain dynamics, inventory control, and demand planning best practices Digital Operations Management:Experience managing end-to-end digital operations, understanding product lifecycle management and operational impact of dynamic digital trade activity Forecasting: Proven experience in stock management, inventory forecasting, or supply chain management, in an e-commerce environment. Strong proficiency in forecasting and analytics tools (e.g., Excel, ERP systems, demand planning software). Process Improvement: Track record of improving operational efficiency through automation and streamlined processes, with a focus on delivering seamless digital experiences. Strategic Planning and Execution: Strong ability to plan and execute trade activities aligned with long-term business objectives, including NPD implementation and demand trade planning. Process Management and Automation: Skilled in optimising operational workflows, leveraging automation, and managing complex business processes Problem-Solving and Analytical Skills: Excellent analytical and problem-solving skills, with the ability to interpret complex data and translate it into actionable insights. Communication and Collaboration: Excellent communication skills for cross-functional collaboration with internal teams and external stakeholders, including DC teams, Supply Chain and Commercial teams What we offer: Our Benefits for this role include, but not limited to: H&B Employee Discount - 25% Bonus Pension company contribution 33 Days Holiday per year (Inclusive of bank holidays) Private Medical Care Exclusive benefits, free advice and savings from a range of retailers and providers Electric Car Scheme We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B. Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s). #LI-Hybrid #LI-CM1
    Permanent
    Nuneaton
  • DEPOP
    Depop Payments plays a critical role in driving growth and presents significant opportunities for innovation as we work towards our mission to "Make Fashion Circular." We are seeking a Senior Payments Operations Manager to collaborate across departments and with external partners to deliver value to our users. This role will focus on driving impact across the payments process through cost optimization, improving conversion, ensuring tax compliance, and delivering a safe, seamless and reliable payments experience. The ideal candidate will bring a strategic mindset to payments operations while balancing technical execution with a deep understanding of the user experience. Responsibilities: Payment Optimization & Analysis: Oversee and optimize Depop's payment processing solutions to drive margin improvements. Monitor payment acceptance metrics, identify optimization opportunities, and implement strategies to enhance conversion rates and reduce friction. Vendor Management: Assist in the evaluation and ongoing management of Payment Service Providers (PSPs), maintaining strong partnerships and ensuring service excellence. Fraud Prevention & Operational Efficiency: Collaborate with the fraud team to develop solutions addressing payments fraud, including fraudulent chargebacks and bad recoupment. Work with cross-functional teams to identify operational pain points, prioritize solutions, and improve the user experience and overall payment processes and efficiency, thereby enhancing trust with users. Payment Methods & Industry Trends: Partner with Finance and Product to assess new payment methods and identify integration opportunities. Stay informed about payment industry trends, collaborating with Product to incorporate emerging opportunities into future plans. Regulatory Compliance & Tax Management: Collaborate with Legal, Tax, and Finance teams to track evolving tax and regulatory requirements, ensuring compliance and evaluating associated risks and benefits. Lead the operational execution of tax season across all relevant markets, ensuring compliance with local regulations and efficient processing. Required Skills & Experience: Experience managing PSP (Payment Service Provider) relationships e.g. Stripe, or working in a PSP in an operational role Deep understanding and passion for payment optimisation, with a strong focus on enhancing the user experience throughout the payment process Sound knowledge of payment systems and technology as well as keeping up to date with relevant innovations in the field Skilled at collaborating cross functionally with product management/ in a product-led organisation Strong analytical mindset with the ability to measure, optimize, and continuously improve payment performance, ensuring that metrics align with business goals. Exceptional ability to influence cross-functional stakeholders through clear, concise, and persuasive written and verbal communication skills. Desired Skills & Experience: Experience working at an online peer-to-peer marketplace in a Payments operations capacity. Additional information Health + Mental Wellbeing PMI and cash plan healthcare access with Bupa Subsidised counselling and coaching with Self Space Cycle to Work scheme with options from Evans or the Green Commute Initiative Employee Assistance Programme (EAP) for 24/7 confidential support Mental Health First Aiders across the business for support and signposting Work/Life Balance: 25 days annual leave with option to carry over up to 5 days 1 company-wide day off per quarter Impact hours: Up to 2 days additional paid leave per year for volunteering Fully paid 4 week sabbatical after completion of 5 years of consecutive service with Depop, to give you a chance to recharge or do something you love. Flexible Working: MyMode hybrid-working model with Flex, Office Based, and Remote options *role dependant All offices are dog-friendly Ability to work abroad for 4 weeks per year in UK tax treaty countries Family Life: 18 weeks of paid parental leave for full-time regular employees IVF leave, shared parental leave, and paid emergency parent/carer leave Learn + Grow: Budgets for conferences, learning subscriptions, and more Mentorship and programmes to upskill employees Your Future: Life Insurance (financial compensation of 3x your salary) Pension matching up to 6% of qualifying earnings Depop Extras: Employees enjoy free shipping on their Depop sales within the UK. Special milestones are celebrated with gifts and rewards!
    Permanent
    London
  • BOOTS
    Contract: Permanent Closing date: Sunday 15th June Recruitment Partner: Shannon Linton We are looking for a proactive and driven Implementation & Operations Manager to join our Central Hospitals Team. This is an exciting opportunity to contribute to the ongoing growth and development of our Outpatient Pharmacy services within NHS Hospital Trusts across the UK. Following a successful period of transformation and operational improvement, we are now focused on expanding our service footprint and developing innovative new offerings that directly support NHS partners and the communities we serve. About the role As an Implementation & Operations Manager, you'll play a critical role in leading the planning and delivery of new and evolving Hospital Pharmacy services. Working across a diverse range of workstreams, you will manage the implementation of new outpatient dispensaries (OPDs), support existing sites, and ensure all services transition smoothly into Business as Usual (BAU). This is a national role requiring frequent travel and occasional overnight stays to ensure the successful execution of initiatives across our hospital estate. You'll be part of a passionate team working at the intersection of healthcare and operational excellence. As part of the wider Boots Pharmacy Services team, you'll have the chance to make a tangible difference while growing your career in a unique and impactful environment. - Lead end-to-end project management of new site openings, service extensions, and development initiatives within Hospital Pharmacy operations. - Collaborate with internal teams (e.g. Legal, Property, Marketing, IT, HR, Finance, Pharmacy Ops) and external stakeholders to ensure timely and effective implementation. - Create and manage detailed implementation plans, ensuring milestones, risks, costs, and quality measures are effectively tracked and acted upon. - Build and nurture strong relationships with NHS partner trusts, internal stakeholders, and external contractors. - Actively support tender processes and early-stage service proposals to help shape and improve our future offerings. - Ensure projects are embedded seamlessly into operational teams, supporting continuous improvement in service delivery. What you'll need to have - Experience in project management, ideally within healthcare, retail, or operational environments. - Confident managing multiple stakeholders across different disciplines. - Comfortable working autonomously and making decisions in a fast-paced, change-oriented environment. - Flexible with a willingness to travel and stay away from home when required. - Passionate about improving services that directly impact patient care and NHS collaboration. - Full driving licence Our benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better. What's next Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
    Permanent
    London
  • FASHION PERSONNEL
    A new opportunity has arisen for a production coordinator to join this small yet extremely busy fashion supplier who are expanding! The company focuses on producing quality high street apparel. Working in their fab offices in Shoreditch full-time your duties will include Full-time - 5 days in the office You will lead production operations and schedules ensuring deadlines & quality standards are met. Maintain the critical path, make sure developments are on time and ensure updates on orders are given. My client is looking for someone who loves product is used to pricing and understands costings. Ideally with 5+ years in production management, supplier experience, high street knowledge on woven and Jersey product. The successful candidate will possess the ability to adapt to every day bringing something new!
    Permanent
    London
  • RALPH LAUREN
    Position Overview WHAT WE OFFER The opportunity to work for an iconic and unique lifestyle brand Exciting career opportunities Competitive benefits package and discounts An environment where you can bring your whole self to wor Essential Duties & Responsibilities WHAT YOU'LL DO People leadership Create an inclusive working environment with a customer-centric mindset Through team management and visible presence, ensures Ralph Lauren's standards are achieved Unlock talent that supports career progression of the team Drive a high performance culture by holding the team accountable for agreed results Commerciality Set and monitor key metrics/KPI's that supports and drives the business Support the Ralph Lauren ways of working to maximise sales and profitability Deliver the 'best in class' operational standards for the back of house areas within store Operations Manage inventory flow to minimise shrink loss through operational excellence Maximise the potential of all product categories through replenishment systems in order to secure price and size integrity Manage inventory counting activities on a regular basis Managing the movement of product between the back of house and sales areas in order to enhance the customer journey Pay Range Max Pay Range Min
    Permanent
    Bicester
  • AESOP
    Main Responsibilities Implementation and maintenance of office procedures and policies to ensure the office runs smoothly, efficiently, and professionally including sourcing of office materials and suppliers, postage and couriers, maintaining hardcopy and electronic filing and managing the reception functions. UK Office maintenance - ensure all physical aspects of the office are appropriately maintained, repaired and upgraded where applicable. Ensuring OH&S standards are met in the UK office including the preservation of the building and staff's security needs. Development and maintenance of rigorous processes which reliably store company intellectual property in a manner which adds value to the company including developing an understanding of the requirements of various departments including Marketing, Logistics, Finance, HR and IT. Coordinator of all internal communication including facilitation of monthly meetings and Retail meetings as well as annual events such as Christmas and Summer social gathering. Assist in the induction and training of new staff in office protocols and ensuring such protocols are maintained in the office. This full-time role will involve fostering close working relationships with all divisions of the London office and beyond. Management of Entertainment, Travel and Gifting Budget throughout the European based offices. Mentor European office teams Role Purpose This role will report to the Head of HR and act as a key point of contact for managing daily office operations, ensuring a seamless and efficient office experience. They will provide an efficient, streamlined, and highly professional office environment with general support to the teams including facility management, corporate travel, wellbeing, and employee experience. Generally provide an excellent level of customer service both internally and externally and to ensure the London Office operates effectively and efficiently and is positioned to cater for ongoing growth. Ensure that the Aesop culture and brand guidelines are adhered too throughout the office. The role requires someone with superior communication skills, outstanding attention to detail, adherence to the highest standards and an ability to foster excellent relations with others. Additionally, the position will oversee two office coordinators, providing guidance and support in their roles. This is a full time position, office based, Monday to Friday. Role responsibilities include, but not limited to - Management Assistance Analyse effectiveness and efficiency of the office admin function on a regular basis and ensure that future strategies and plans are progressively more effective and efficient. Provide HR leadership team with monthly attendance reporting. Ensure cascade internal communications through to London teams. Reception and Administration Ensure the reception is manned during the hours of 8 to 6. Maintenance of meeting rooms to required standards. Greet, record and host visitors demonstrating company standards. Manage and record deliveries to the building. Appropriate music is playing at all times. Seasonal flowers throughout the office Stationary storage and communal office machine areas are tidy. Stock levels of kitchen, bathroom and general office stationary are managed and ordering is conducted weekly or as required. Adequate levels of post office supplies including stamps, mail tubes, express post bags/satchels are maintained. Incoming and outgoing mail. Manage the global Travel platform. Maintain office Building Team relationship. Carry out all errands external to the UK office including sourcing of materials and suppliers. Assist in ensuring company confidentiality is maintained by monitoring and restricting unauthorised access to hardcopy, electronic documents, working samples and other sensitive material. Maintain an effective and organized filing system for all documentation and isolate sensitive legal documentation in the secure filing cabinet. Keep a rolling inventory for the stock holdings in the office. Keep the yearly calendar updated and to provide itineraries for international guest visits where necessary. Maintain details of staff birthdays, purchase and arrange delivery of gifts for special events. Develop communication tools to recognise and announce significant events and milestones within the business such as store openings, new subsidiaries and the launch of new products and work with ED to announce new starters. Office Culture Ensure office opening and closing procedures are undertaken each day and that the general Aesop nature of the offices is maintained. Coordinate suppliers to the office (cleaner, security, stationary, kitchen and bathroom supplies, couriers, catering, etc.) Manage stock levels of kitchen, bathroom and general office stationary and ordering as required. Update Kitchen Screens with current company campaigns and store openings Project Management office enhancement projects General Office Etiquette Team Involvement and Support Assist in maintaining harmonious workplace relationships by openly and effectively communicating with other employees Be an active team member by demonstrating a willingness to help and support others Work in a cooperative manner with all other employees Adhere to the Equal Opportunity policy of the company Health and Safety Ensure that full care is taken in the performance of all duties in order to protect the health and safety of oneself, fellow employees, visitors and consultants Adhere to the Occupational Health and Safety policy of the company Conduct and Manage Fire Risk Assessments and Occupational Health Risk Assessments Manage Emergency Evacuation Plan Assure adequate number of Staff trained as Fire Wardens and Emergency First Aid Manage incident reporting
    Permanent