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All job offers Product Owner

  • Product Owner

38 Job offers

  • STELLA MCCARTNEY
    Working at Stella McCartney is a truly rewarding experience. As a luxury fashion company with a strong ethical standpoint we are leaders and innovators in our industry. Overview: The CRM Manager at Stella will oversee the development of programs, roadmaps, and Customer Relations strategies. You will develop and drive the CRM and email strategy to support customer acquisition, retention/reactivation, improving conversion, building customer engagement and supporting our business' KPIs. A clear vision on how to leverage consumer behavioural, lifestyle, transactional and demographic data is needed. The CRM Manager will also deliver relevant marketing programs through multiple communication channels, with a vision of growing customer loyalty. The successful candidate will be able to think outside the box and deliver a program that champions the customer at Stella McCartney, with a view to things like personalisation and loyalty. Your Mission: Build and execute the 3-year CRM roadmap championing Digital channels Lead and develop Digital CRM strategies across multiple channels, keeping a focus on business KPI's Own & drive Digital CRM channel - develop the CRM Lifecycle strategy to drive customer loyalty and retention Leverage data to deliver personalised customer journeys Develop a 1-2-1 Clienteling strategy to drive loyalty for our top Digital customers Develop a data capture strategy for the brand across the website Build customer journeys using marketing platform workflows, in line with the brands customer personas Oversee BAU email marketing strategy including segmentation, optimisation and execution. Analyse and segment different audiences within their email database to better target communications and engagement levels, running A/B testing Work closely with other internal teams in the business including Merchandising, Retail, IS&T, Comms and Marketing teams. Your Talent: Experience in CRM/Email Marketing Experience in customer database growth Ecommerce background - Retail, Fashion, Accessories, Beauty, Lifestyle Strong experience with Marketing platforms (i.e. Salesforce, Klaviyo) Comfortable with using data to improve performance Experience in editing and manipulating HTML/SQL Experience with reporting customer database health & campaign performance Experience working in a hands-on environment Able to work effectively with others and independently Good working knowledge of data analysis and segmentation Hands-on experience with Google Analytics Experience in accelerating delivery and implementation of CRM systems in a successful CRM team Confident, cross-functional collaborator, good communication skills, excellent project management skills, creative skills, and a process-focused aptitude Outcome focused and able to drive lasting change Ability to manage key stakeholders and forge relationships Reward Our philosophy is to go beyond monetary return and consider ourselves responsible for your wellbeing, your family, your health, your time and the community. Up to 50% discount on Stella McCartney products Matched pension contribution up to 6% Extensive private medical and critical illness insurance, as well as life assurance Annual Health Screening 25 days annual leave (not including Bank Holidays) + 1 day of Birthday leave Flexible working/core hours Enhanced Maternity/paternity packages Matched Give as You Earn charity scheme Discounted gym and fitness memberships (Classpass) Health cash plan Physical and Mental Wellbeing Support Services Employee referral bonus Optional/ Paid Benefits: Season ticket loan, cycle to work and tech schemes, travel and dental insurance and much more. We welcome people with disabilities and endeavour to make reasonable adjustments, if you do require such adjustments please let us know within 48 hours of your interview. At Stella McCartney, we like to be bold. For us this means challenging ourselves and the wider industry in which we operate. As part of our commitments to inclusive fashion, we have an ambitious strategy to put diversity, equity and inclusion at the centre of everything we do. Our starting point is to create a workplace where different voices are respected, heard and empowered in equal measure regardless of factors such as culture and backgrounds, and to influence and disrupt fashion and other industries by providing opportunities for global diverse talent to shine.
    Permanent
    London
  • IT Service Manager, Emeia

    BURBERRY
    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. JOB PURPOSE The Regional IT Service Manager (EM EIA) is responsible for supporting the delivery, performance, and continuous improvement of IT services across the region. They ensure adherence to global service management processes, lead regional service reporting, and drive actionable insights to improve service stability and user experience. Acting as the primary contact for service management in the region, they work closely with central teams, vendors, and stakeholders to manage service risks, support issue resolution, drive continuous service improvement plans, and embed service excellence into regional IT operations. RESPONSIBILITIES Partners with the Regional Leadership Team to develop and drive the regional IT strategy, ensuring service is embedded in all regional IT activities. Holds responsibility and accountability for IT services delivered to local business stakeholders and acts as the conduit between central IT and the region, including managing escalations.Collaborates closely with the Regional Service & Delivery Team to engage with and fulfil regional demand and support requirements.Builds strong relationships with regional business stakeholders to understand their needs, processes, and pain points, ensuring IT services are aligned to business priorities and that service impacts are clearly understood and managed from a customer-centric perspective.Collaborates with the Regional Programme and Project Managers to facilitate the seamless transition for new and refreshed stores. Ensures that regional applications and systems are prepared for operational handover, and all operational requirements are met prior to go-live. Incorporates regional needs into global solutions during the design and deployment phases.Leads the creation and communication of regional service performance reports, including availability, incident response, and service volumes. Uses insights from service data to identify trends and drive Continuous Service Improvement (CSI) initiatives within the region.Coordinates regular governance activities with internal IT teams, vendors, and partners. Maintains strong relationships through structured communication and performance monitoring (e.g. weekly/monthly calls).Oversees effective incident and request management to ensure timely resolution for business stakeholders. Identifies areas for improvement and drives enhancements to incident processes to support a positive user experience.Oversees and reports on the execution of regional CSI plans. Works collaboratively with regional IT teams to promote a service-oriented culture focused on customer experience and operational excellence.Ensures that change management processes are followed across the region. Supports the assessment and validation of changes and represents the region in global change management forums where appropriate.Champions the delivery of best-in-class IT services within the region, aligning with global standards. This role may contribute to local office engagement and general management activities where applicable, supporting a strong connection between IT and the wider business.PERSONAL PROFILE Demonstrated experience in a service management role within a diverse and complex environment.Experience managing IT systems across a global organisation is highly desirable.Proven experience in producing and interpreting reports, using data-driven insights to identify trends, inform decision-making, and drive service improvements.Familiarity with service management tools and platforms is advantageous.Proven experience working with third-party suppliers, including those operating in both Agile and Waterfall delivery models.Strong relationship management skills with the ability to influence peers and stakeholders while maintaining accountability and ownership for IT service delivery.Proactive mindset with a focus on continuous improvement and a strong drive to deliver measurable results.Excellent communication skills, with the ability to convey technical information in a clear, meaningful way to both technical and non-technical audiences.Experience with, or knowledge of, the SIAM (Service Integration and Management) methodology is preferred but not essential.Flexibility to provide out-of-hours on-call support and on-site presence during critical business events may be required.MEASURES OF SUCCESS Delivery of desired service performance, within agreed budget targets.Technical issues are resolved quickly and effectively.Positive Retail Management and IT feedback.FOOTER Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. Posting Notes: United Kingdom || Not Applicable || Leeds || IT || COMMERCIAL (REGIONAL) || n/a ||
    Permanent
    Leeds
  • OPTICAL EXPRESS
    Job Title - Clinical Services Manager (Regulatory and Quality Compliance Lead) Location - Edgbaston or Glasgow (National travel expected) Hours of Work - FT, 40 hrs pw Salary - £55-65,000 DoE The Role The Clinical Services Manager (Regulatory and Quality Compliance Lead) will play a pivotal role in overseeing regulatory submissions, governance systems, data analysis, and compliance reporting across all Optical Express services. You will lead on regulatory interactions and ensure readiness for CQC, HIS, HIW, and RQIA inspections, coordinate governance and quality meetings, oversee the Quality and Compliance Dashboards, and support clinical teams to achieve excellence in safety, performance, and compliance. Reporting directly to the Director of Care & Quality this role will suit an experienced clinical governance or regulatory professional with a strong understanding of healthcare quality and the ability to drive improvement through leadership, analysis, and collaboration. Working from either our offices in Edgbaston, Birmingham or at our St Vincent St Head Office in Glasgow, however, it is expected you will travel regularly to clinics nationally to engage in regulatory and compliance visits. Key Responsibilities Lead on regulatory submissions, applications, and notifications to CQC and other UK regulators. Oversee governance administration, including Clinical Governance and Quality Committee meetings. Maintain and analyse the Quality and Compliance Dashboard to monitor clinical performance. Manage and report on incidents, complaints, investigations, and patient safety outcomes. Support and oversee compliance with mandatory training, clinical audits, and quality improvement plans. Undertake regular mock inspections and oversee our regulatory readiness framework. Liaise with commissioners, regulators, and internal stakeholders on matters of quality and compliance. Prepare comprehensive reports for the Director of Care and Quality and the Executive Team. Provide leadership and support to the Clinical Services Quality Team, promoting a culture of accountability and continuous improvement. About You Registered Healthcare Professional (NMC, HCPC, or equivalent). Significant experience in clinical governance, regulatory compliance, or healthcare quality management. Strong understanding of CQC and UK regulatory frameworks, inspection preparation, and application processes. Skilled in data analysis, audit management, and quality reporting. Excellent communicator with the ability to engage confidently at senior and regulatory levels. Proactive, analytical, and organised, with a commitment to clinical excellence and patient safety. Salary & Benefits Salary of £55-65,000 DoE 33 Days Annual leave Private Medical Insurance Free Eye surgery (LVC or IOL) Discounts on other group procedures and goods Optical Express is an Equal Opportunities employer.
    Permanent
    Birmingham
  • OPTICAL EXPRESS
    Job Title - Clinical Services Manager (Regulatory and Quality Compliance Lead) Location - Edgbaston or Glasgow (National travel expected) Hours of Work - FT, 40 hrs pw Salary - £55-65,000 DoE The Role The Clinical Services Manager (Regulatory and Quality Compliance Lead) will play a pivotal role in overseeing regulatory submissions, governance systems, data analysis, and compliance reporting across all Optical Express services. You will lead on regulatory interactions and ensure readiness for CQC, HIS, HIW, and RQIA inspections, coordinate governance and quality meetings, oversee the Quality and Compliance Dashboards, and support clinical teams to achieve excellence in safety, performance, and compliance. Reporting directly to the Director of Care & Quality this role will suit an experienced clinical governance or regulatory professional with a strong understanding of healthcare quality and the ability to drive improvement through leadership, analysis, and collaboration. Working from either our offices in Edgbaston, Birmingham or at our St Vincent St Head Office in Glasgow, however, it is expected you will travel regularly to clinics nationally to engage in regulatory and compliance visits. Key Responsibilities Lead on regulatory submissions, applications, and notifications to CQC and other UK regulators. Oversee governance administration, including Clinical Governance and Quality Committee meetings. Maintain and analyse the Quality and Compliance Dashboard to monitor clinical performance. Manage and report on incidents, complaints, investigations, and patient safety outcomes. Support and oversee compliance with mandatory training, clinical audits, and quality improvement plans. Undertake regular mock inspections and oversee our regulatory readiness framework. Liaise with commissioners, regulators, and internal stakeholders on matters of quality and compliance. Prepare comprehensive reports for the Director of Care and Quality and the Executive Team. Provide leadership and support to the Clinical Services Quality Team, promoting a culture of accountability and continuous improvement. About You Registered Healthcare Professional (NMC, HCPC, or equivalent). Significant experience in clinical governance, regulatory compliance, or healthcare quality management. Strong understanding of CQC and UK regulatory frameworks, inspection preparation, and application processes. Skilled in data analysis, audit management, and quality reporting. Excellent communicator with the ability to engage confidently at senior and regulatory levels. Proactive, analytical, and organised, with a commitment to clinical excellence and patient safety. Salary & Benefits Salary of £55-65,000 DoE 33 Days Annual leave Private Medical Insurance Free Eye surgery (LVC or IOL) Discounts on other group procedures and goods Optical Express is an Equal Opportunities employer.
    Permanent
    Glasgow
  • THG
    About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? About THG Nutrition: THG Nutrition is home to some of the best-loved and most trusted names in wellbeing and nutrition, including Myprotein, the world's largest online sports nutrition brand, its family of brands, Myvegan, Myvitamins & MP Activewear. We want to be the world's most empowering health movement, championing everyone to live healthier, more active lives. Our brands and people exist to break boundaries, to power and to empower those who want more. Everything we do is in-house, from manufacturing and new product development to content creation, e-commerce, marketing and logistics. This means we're perfectly positioned to deliver to our vision and keep our place at the top of a fast-moving, global industry. It's an incredibly exciting time to join the team, and we're always looking for talented people who share our vision and values to drive our Nutrition movement forward. Job Title: Project Manager (Product) Brand: Myprotein Reporting to: Product Director Location: THG HQ, Manchester (WA15 0AF) Fully office based THG Nutrition & Wellness: THG Nutrition & Wellness is home to some of the best loved and most trusted names in wellbeing and nutrition, including Myprotein, the world's largest online sports nutrition brand, its family of brands, Myvegan, Myvitamins and MP Activewear. We want to be the world's most empowering health movement, championing everyone to live healthier, more active lives. Our brands and people exist to break boundaries, to power and empower those who want more. We break conventions, we're a force for good, and we keep it real. These are the values that drive us through every day. Role Overview As the Project Manager - Marketing, you'll be the operational backbone of our marketing team - planning, coordinating, and delivering marketing projects that drive brand growth, customer engagement, and product awareness. You'll work closely with stakeholders across brand, creative, product, and social teams to ensure campaigns are delivered on time, on brand, and with impact. As a Marketing Project Manager, you'll: Own end-to-end project management of marketing campaigns - including product launches, influencer collaborations, digital campaigns, and brand initiatives - ensuring timely, efficient delivery. Build and maintain clear, actionable timelines across departments (Brand, creative, production, content, product, and social), keeping projects organised, aligned, and on schedule. Act as the central hub for campaign execution, communicating progress, unblocking issues, and driving momentum across cross-functional teams. Collaborate closely with internal teams , especially Production to ensure all deliverables are briefed, approved, and executed on time. Identify risks early and respond with solutions, keeping campaigns on track and adapting quickly in a fast-paced environment. Support strategic planning by maintaining the marketing calendar and aligning campaigns with seasonal priorities and business objectives. Monitor and report on project and campaign performance, highlighting key insights, risks, and opportunities to senior stakeholders across the Nutrition division. Bring a proactive, results-focused mindset, constantly seeking ways to improve workflows, deliver impact, and drive campaign success in a high-energy environment. Requirements: 4+ years' project management experience, ideally with certifications (e.g. PRINCE2, APM PMQ). A track record of leading cross-functional projects from concept to launch with precision and proactivity. Fluent in project management tools like Monday.com for planning, tasking, and team coordination. Strong grasp of marketing workflows - across social, influencer, product, and content campaigns. Exceptional communication and collaboration skills, aligning teams and keeping projects moving. Detail-oriented multitasker who thrives on managing multiple projects with accuracy and efficiency. Comfortable in fast-paced, changing environments, with a clear, solutions-focused mindset. Benefits: Career Development Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Unlock 2 days volunteer leave after 12-months. Wellbeing Support Access face-to-face and virtual appointments with our in-house GP. Access our in-house CBT therapist. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State-of-the-art on-site gym. Access to our on-site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On-site staff shop. Access to on-site barber. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
    Permanent
    Manchester
  • RIVER ISLAND
    Fixed Term Contract We're on the lookout for a superstar People & Service Manager to join the team. As a People & Service Manager, you will constantly strive to improve the customer journey through creating an engaged and motivated team who deliver exceptional customer service. Supporting the Store Leader to develop the team and maintain visual and operational standards, and in turn driving conversion, sales and KPIs. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. About The Role What You'll Be Doing Consistently deliver great service and role model this throughout the store team. Create a diverse and inclusive environment where all your store team feel valued. Create a wellbeing culture in store by being a direct line of communication for the store team. Confidently duty manage in all areas of the store operation including product and operations. Consistently delight customers through delivering the best customer journey across service, people, visual and operations. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. Empower the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Understanding of commercial tools and how to use to drive actions to support store performance. Support the Store Leader to deliver on store KPIs, including sales, stock loss, payroll, conversion, voice of customer, RFID and people KPIs. Support the management of store operations, including compliance with health & safety standards.You'll Be Perfect If You have previous experience in retail management, with a focus on customer service and team leadership. You possess strong communication and interpersonal skills, allowing you to connect with both customers and team members. You're passionate about fashion and understand the importance of creating a positive shopping experience for our customers. You enjoy working collaboratively across the business, from Head Office teams to other Regions to deliver a seamless customer experience. You have a proactive approach to problem-solving and can handle challenges with ease. You thrive in a fast-paced environment and adapt quickly to change. You have a proven track record of developing and inspiring teams to achieve their best And most importantly love our products as much as we do so we create the best possible customer journey!Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. Leading a Team: Your ability to foster a positive team culture will be crucial in creating an enjoyable work environment. This Is For You... We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through Reward Gateway! Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need!We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
    Permanent
    Milton Keynes
  • JD GROUP
    App Trade Manager (JD Sports) Responsible to: App Trade Lead (JD Sports) Department: Digital Location: Bury Head Office Hours: 40 hours per week Role Overview: This roll will be responsible for driving installs, engagement, and revenue through data-led decision-making, seamless user journeys, and innovative campaign execution. As a key stakeholder in our digital growth, the roll will collaborate with marketing, product, UX, and external partners to deliver against ambitious KPIs and elevate the app as a core ecommerce channel. Key Duties/Responsibilities: JD Sports is seeking a passionate and driven Mobile App Trade Manager to enhance our native app offering. The App Trade Manager in digital trade team will manage the app’s trading strategy, App performance roadmap, and cross-functional execution to ensure the JD Sports App remains a market-leading experience for our customers. Support the trade lead to develop and manage the app trading strategy to drive downloads, retention, and revenue across both platforms. Own the app performance dashboard, monitoring KPIs such as App installs, DAU, re-engagement, LTV, and retention.Report on campaign performance, user behavior, and commercial impact to senior stakeholders. Develop and execute seasonal campaigns, App exclusive campaings, and promotional activations within the App. Analyse App performance data and propose trade and marketing opportunities. Collaborate with performance marketing to execute marketing activities and report on performance on regular basis. Collabrate with product team, content and user experience teams to ensure App user journey are engaging and frictionless. Manage external partners and vendors to support app development, analytics and innovation. Conduct competitor benchmarking and market analysis to identify opportunities and best practices. Stay updated with industry trends and best practices to ensure the app remains competitive and innovative. Mentor and support junior app executives, fostering a high-performance culture within the team. Skills & Experience: Proven experience in app trading, mobile commerce, or digital product management. Strong understanding of app analytics tools and MMPs (e.g., Firebase, AppsFlyer). Deep knowledge of ecommerce and app KPIs: DAU, CPI, CPA, LTV, ROAS, retention. Familiarity with app technologies: SDKs, deep linking, push notifications, App/Universal Links. Experience with paid app marketing is a plus: Apple Search Ads, Google UAC, Meta, TikTok. Commercial acumen in fashion retail or consumer ecommerce is highly desirable. Ability to lead cross-functional projects and influence stakeholders at all levels. Data-driven mindset with strong analytical and reporting skills. Relevant degree in Marketing, Ecommerce, Business, or Digital Strategy.
    Permanent
    Bury
  • ASOS
    Company Description We're ASOS, the online retailer for fashion lovers all around the world. We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgement, and channel your creativity into a platform used by millions. But how are we showing up? We're proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter and we placed 8th in the Inclusive Top 50 Companies Employer list. Everyone needs some help showing up as their best self. Let our Talent team know if you need any adjustments throughout the process in whatever way works best for you. Job Description As a Strategic Projects Manager, you'll be at the heart of strategy-critical initiatives that shape the future of fashion e-commerce. This is a high-impact role where your insights and execution will influence senior leadership decisions and drive operational excellence across ASOS. You'll work on some of the most challenging and creative problems in the business, using data to unlock opportunities, optimise processes, and deliver projects that accelerate growth. If you're a strategic thinker with an analytical edge and a passion for solving complex problems, this is your chance to make a real impact. The Details... Build and optimise scalable processes to accelerate ASOS' speed-to-market initiatives Lead and execute end-to-end projects, collaborating with cross-functional teams to deliver against ambitious objectives Use data analytics to uncover insights and translate them into actionable recommendations Develop metrics and dashboards to measure success and inform strategic decisions Drive continuous improvement across products, services and operations through data-led thinking We believe being together in person helps us move faster, connect more deeply, and achieve more as a team. That's why our approach to working together includes spending at least 3 days a week in the office. It's a rhythm that speeds up decision-making, helps ASOSers learn from each other more quickly, and builds the kind of culture where people can grow, create, and succeed. Qualifications About You You're an adaptable problem-solver with a strong analytical mindset and a passion for shaping the future of fashion e-commerce. You thrive in complexity, love working with data, and bring clarity and structure to every challenge. You'll also demonstrate: Proven experience in e-commerce, fashion or B2C environments, with a strong understanding of commercial drivers and customer behaviour A background in strategy combined with hands-on operational experience - comfortable moving from big-picture thinking to detailed execution Ability to deliver complex, cross-functional projects and influence stakeholders at all levels Strong data skills, using insights to inform decisions and create compelling stories that drive action Confidence with tools like Excel, SQL and PowerBI, and the ability to turn analysis into practical recommendations Excellent communication skills, tailoring messages to different audiences and driving decision-making A proactive, curious mindset with the ability to adapt and innovate in a fast-paced environment Additional Information BeneFITS' Employee discount (hello ASOS discount!) Employee sample sales 25 days paid annual leave + an extra celebration day for a special moment Discretionary bonus scheme Private medical care scheme Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits Opportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your role Why take our word for it? Search #InsideASOS on our socials to see what life at ASOS is like.
    Permanent
    London
  • ABERCROMBIE AND FITCH
    Company Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job Description The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales. What You'll Do Opening and closing routine Product Knowledge & Brand Awareness Business Understanding Proactive Thinking Attention to Detail Register/Point of Sales use Asset Protection Visual Displays System Skills Work Schedule Requirements -Schedule will vary weekly but should expect to work at least 16 hours per week. -Required availability on Saturdays and Sundays as well as certain holidays. -In addition, during peak timeframes, hours will increase to support the needs of the business. Qualifications What it Takes Education- High School Diploma/ G.E.D. equivalent preferred Retail Experience- At least 1 year of retail experience is preferred. Supervisor/ Managerial Experience- No supervisory/ management experience is required. Customer Focus Communication Interpersonal Interaction Fashion Trend Knowledge Outgoing Assertiveness Adaptability/Flexibility & Stress Tolerance Poise & Ambition Multi-Tasking Applied Learning Work Ethic Omni Channel Services Additional Information What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Sales Incentive Bonus Merchandise Discount Flexible Schedule Opportunities for Career Advancement Associate Assistance Program Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU FOLLOW US ON INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. is an Equal Opportunity employer
    Permanent
    London
  • QVC
    Thank you for your interest in joining our team! Qurate Retail Group comprises six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road® - all dedicated to providing a more human way to shop. Qurate Retail Group is the largest player in video commerce ("vCommerce"), which includes video-driven shopping across linear TV, ecommerce sites, digital streaming and social platforms. The Opportunity We are recruiting for a experienced Construction Project Manager based at our office in Knowsley, you will report to the Facilities Manager. You will oversee the management and co-ordination of QVC UK's design and construction work, encompassing approximately 100,000m² of space within the QVC UK portfolio which consists of Media Centre, Offices, Fulfilment Centre, Contact Centre, and Retail Store. Who We Are QVC empowers shoppers with knowledge and shares insights in a lively, engaging way. We offer an ever-changing collection of familiar brands and fresh new products - from home and fashion to beauty, electronics and jewellery - and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. Worldwide, QVC reaches more than 200 million homes via our 12 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages. In 2021, QVC International served 4.7 million customers and has more than 7,000 team members in the U.K., Germany, Japan, Italy, Poland and China. Your Impact Main responsibilities will include expansions, or renovations of all sites, including offices, Fulfilment Centre, Contact Centre, Retail Store, Studios, and other spaces from time to time; Implementation or upgrade of building service and utility systems; improvement or optimization of space use and function; and optimization of QVC identity and image.Provide and be accountable for the specification development, business and planning analysis, budget development and spend management, high-level project scheduling, resource assignment, layouts, and designs, building systems function, vendor engagement also leveraging Procurement support, including RFPs, purchase orders and contracts, total project and capital budget approval management.Develop a network of third-party design, construction & project management partners in UK Market.What You Bring You will have experience building assets development lifecycle from project business case creation, site selection, project development, project completion and disposal.Experience in project delivery (experience as a site-based project manager and of multiple procurement routes an advantage).You will have customer service skills, and a strong focus on safety and responsiveness.Budget management skills.Bachelor's degree in engineering or architecture or related field.You will have experience in construction, renovation, and industrial and governmental regulations.Experience working within both industrial facilities and office environments as well as experience with critical systems.ICT skills including the use of Microsoft Word, Excel, PowerPoint, Project and CAD.Willingness to travel other QVC UK locations as and when required, including overnight visits.#LI-MG2 #INDOPS #Hybrid
    Permanent
    Knowsley
  • PRADA
    Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church's and Car Shoe brands, and has employees of over 100 nationalities. JOB PURPOSE The In-Store CRM will be responsible for managing the client portfolio as a strategic business asset. The role focuses on strengthening and developing CRM & clienteling initiatives in store and supporting the sales staff with a strong focus on driving business through CRM campaigns, client outreach initiatives (client interactions) and private appointments. The CRM Manager must be comfortable with data analysis, Excel, and campaign management to make data-driven decisions and manage the client portfolio strategically. This is a shopfloor-based role that requires a flexible approach to working hours, including availability for shifts that may vary across weekdays and weekends. RESPONSIBILITIES Manage the client portfolio strategically, focusing on segmentation, forecasting, and growth of client relationships. Design and execute advanced client segmentation strategies, ensuring targeted outreach for high-value clients, prioritising engagement strategies that drive long-term loyalty. Analyse client data and manage the client portfolio using tools like Excel and the business CRM platform (C-Sphere) to extract insights, build reports to assess key KPIs, forecast client engagement opportunities, and drive targeted campaigns. Drive innovation by benchmarking CRM strategies within the market, staying updated on trends, and introducing new client engagement techniques. Ensure the development, implementation and execution of store CRM campaigns, including the local outreach activities, client target list extraction, and performance monitoring. Tie CRM efforts directly to sales and revenue goals, ensuring measurable impacts on store and individual client advisor performance through effective CRM strategy management. Manage client gifting and customer experiences budget to strategically enhance client relationships. Collaborate across departments to align CRM outreach and engagement strategies with store events, product launches and communications campaigns. Conduct training sessions to ensure team members understand the importance of CRM and feel confident in using related tools and strategies. Train and support sales staff in using digital tools (e.g. C-Sphere) to perform clienteling initiatives. Provide individual feedback on specific CRM initiatives and share best practices with the store team. Ensure adoption, consistent execution and follow-up of the Group clienteling strategy, resources and culture across all store team members. Monitor and track CRM based KPIs for client outreach, private appointments, prospects, productivity and outreach initiative performance. Develop CRM strategies that align with business objectives with key business objectives and contribute directly to sales growth. KNOWLEDGE AND SKILLS Luxury retail experience is preferred. Strong technical attitude and digital mindset. Languages: English, other language is mandatory. Client centric attitude, problem solving, flexibility, empathy, energy. Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth. Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.
    Permanent
    London
  • PRIMARK
    Stock Optimisation Project Manager - (Stock Allocation and Replenishment) Primark is recruiting a Project Manager to lead the Stock Optimisation pillar of its Product Model Programme. This role will deliver a high-impact Allocation and Replenishment solution, driving change across systems, processes, and ways of working. The Project Manager will provide strategic oversight while ensuring hands-on delivery, managing a complex stakeholder landscape, enforcing strong project governance, and aligning cross-functional teams to achieve outcomes that directly support Primark's long-term commercial and operational objectives. What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best. Let's talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria. What You'll Do as a Stock Optimisation Project Manager In your role, you'll collaborate with different people across a range of skillsets. Here's a flavour of your day-to-day: Lead the end-to-end delivery of a major, business-critical transformation project across people, process and technology, ensuring alignment with the Product Model overarching objectives. Define and own the project delivery, including scope, timeline, milestones, resource plans and critical dependencies. Establish and maintain strong governance frameworks, ensuring rigorous risk management, issue resolution and clear escalation paths. Engage and influence senior stakeholders across Primark and third-party vendors to secure engagement and maintain momentum. Manage multi-functional delivery teams, made up of internal and external resource, ensuring that roles and accountabilities are clear, and progress is transparent. Track project progress, KPIs and budgets, addressing variances and challenges, reporting to senior leadership. Ensure that the project adheres to best practice and quality standards in technology delivery and implementation. Integrate change management, communication and training plans into the overarching project plan to support adoption and deliver lasting process improvements. Follow and champion the mandated Primark delivery approach, continuously seeking opportunities to optimise delivery performance. What You'll Bring Here at Primark, we want everyone to feel valued - so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: Educated to degree level with 10+ years of Project / Programme Management experience delivering complex solutions. Experience of working within a Retail environment is essential, whilst experience in Allocation, Replenishment and Forecasting is highly desirable/advantageous. Experience in delivering scaled technology-enabled change, including the configuration, testing and deployment of a new SaaS based Allocation and Replenishment Platform and associated integration would be an advantage. Extensive Experience of all phases of testing, including; System Testing (ST), Systems Integration Testing (SIT) and End to End (E2E) Testing and Performance Testing required to test the solution prior to go live. Experience in Cutover/Implementation methodologies, process redesign and operating model change. Strong familiarity with various project delivery methodologies (e.g. Agile, Waterfall, Hybrid) with the ability to pragmatically apply them as and when required. Exceptional Stakeholder Management and Communication skills, with a proven ability to influence at senior levels and in managing cross-functional teams and external partners. Proven track record of navigating ambiguity and complexity, whilst maintaining delivery momentum and clear focus on business outcomes. Meticulous in planning, allocating and managing resource, to ensure project outcomes are successfully delivered. Considerable experience in working with or alongside Technology teams and third-party vendors on major platform rollouts. Does this sound like you? Great, because we can't wait to see what you'll bring. You'll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we're excited about our future - and we're excited to develop yours. About Primark At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. JR-1778 #LI-JD1 Our fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. If you require extra support at any stage of the selection process, please get in touch with our team at [email protected]. REQ ID: JR-1778
    Permanent
    Reading
  • RIVER ISLAND
    FTC 6 Months We're on the lookout for a superstar People & Service Manager to join the team. As a People & Service Manager, you will constantly strive to improve the customer journey through creating an engaged and motivated team who deliver exceptional customer service. Supporting the Store Leader to develop the team and maintain visual and operational standards, and in turn driving conversion, sales and KPIs. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. About The Role What You'll Be Doing Consistently deliver great service and role model this throughout the store team. Create a diverse and inclusive environment where all your store team feel valued. Create a wellbeing culture in store by being a direct line of communication for the store team. Confidently duty manage in all areas of the store operation including product and operations. Consistently delight customers through delivering the best customer journey across service, people, visual and operations. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. Empower the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Understanding of commercial tools and how to use to drive actions to support store performance. Support the Store Leader to deliver on store KPIs, including sales, stock loss, payroll, conversion, voice of customer, RFID and people KPIs. Support the management of store operations, including compliance with health & safety standards.You'll Be Perfect If You have previous experience in retail management, with a focus on customer service and team leadership. You possess strong communication and interpersonal skills, allowing you to connect with both customers and team members. You're passionate about fashion and understand the importance of creating a positive shopping experience for our customers. You enjoy working collaboratively across the business, from Head Office teams to other Regions to deliver a seamless customer experience. You have a proactive approach to problem-solving and can handle challenges with ease. You thrive in a fast-paced environment and adapt quickly to change. You have a proven track record of developing and inspiring teams to achieve their best And most importantly love our products as much as we do so we create the best possible customer journey!Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. Leading a Team: Your ability to foster a positive team culture will be crucial in creating an enjoyable work environment. This Is For You... We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through Reward Gateway! Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need!We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
    Permanent
    Milton Keynes
  • BOOTS
    Contract: Full-time, 9-month Secondment Salary: Lv 5 Closing date: 07/11/25 Recruitment Partner: Daniel White, [email protected] With our Travel Stores' proposition evolving, this is a unique opportunity to lead strategic projects, collaborate across functions, and drive transformation. Whether you're an experienced PM or bring project exposure alongside strong retail experience, this role offers the chance to make a real impact for the business. About the role This role sits within our Central Operations Travel team, reporting directly to the MD - Travel, with a dotted line to a Senior Programme Manager within the Transformation function. As Travel Stores Project Manager, you'll lead and coordinate strategic and operational projects that support the development and delivery of our evolving Travel Stores proposition. Working cross-functionally, you'll play a key role in shaping and executing initiatives that drive growth and operational excellence. Key responsibilities Lead strategic projects that support the growth and evolution of the Travel Stores proposition, ensuring alignment with business goals. Support tender submissions with airport authorities for new premises, working closely with Estates and Travel teams. Coordinate the Travel Support Office team's activities, ensuring operational efficiency and alignment with strategic priorities. Ensure alignment and integration with standard property and store development processes (e.g. New Store/Development Programme activity). Develop and manage detailed project plans, tracking milestones, dependencies, risks, and deliverables across multiple functions. Ensure effective governance and reporting, including regular updates to the MD Travel and Senior Programme Manager. Facilitate cross-functional collaboration, holding stakeholders accountable for delivery and resolving interdependencies. Champion project management best practices, including planning, risk and issue management, stakeholder engagement, and change control. Provide project assurance to the Transformation team, ensuring initiatives are well-controlled and delivering against their intended outcomes. What you'll need to have Proven experience in project and/or programme management within a complex, multi-functional environment. Strong administrative & organisational skillset Comfortable managing stakeholders across various levels of seniority Capable of challenging the status quo and driving accountability. Familiar with Microsoft Project, PowerPoint, Excel, Teams, and SharePoint. It would be great if you also have Familiarity with project management methodologies (e.g., MSP, PRINCE2), is desirable, but know when these can/should be flexed Our benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better. What's next Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
    Permanent
    London
  • HANDLE RECRUITMENT
    Project Manager - Event Agency My client, a leading global events agency delivering award winning live, virtual and hybrid events is looking for a creative and organised Project Manager responsible for delivering successful small to medium scale events, both independently and as part of the larger project teams. Reporting into the Senior Project Manager, the role involves managing existing and new client relationships, handling new enquiries, supporting ongoing events, and developing product & venue knowledge across UK and international markets. As a priority you will: Manage and lead small to medium-scale events, including conducting inspections and onsite management Plan, organise, and manage time effectively to complete proposals for specific events and projects within deadlines Support the planning and management of suppliers to achieve the successful completion of specific events & projects Manage and oversee a small project team of Project Executives, Senior Project Executives and/or Freelancers to ensure effective delivery Be responsible for monitoring and maintaining budgets for your events Foster strong client relationships to encourage repeat business and build long-term partnerships with venues and suppliers alike To be successful you will need: Bachelor's degree in Event Management, Business, Marketing, or a related field Proven experience (typically 3+ years) in a busy agency or similar environment Proven experience of delivering small to medium scale events / projects To work collaboratively as part of a larger team Knowledge and insight to assist clients in realising their vision Experience with corporate events, such as conferences, exhibitions, or corporate events, gala dinners and incentive trips Right to work in the UK with no visa restrictions This role is based in London and offers a 2/3 hybrid pattern. To discuss this opportunity in more detail, please hot apply or send me a message. Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.
    Permanent
    London
  • FASHION RETAIL ACADEMY
    Closing Date: 19/11/2025 Administration & Special Projects Manager (Academic & Student Services) Education for Industry Group Full-Time (Mondays to Fridays) Permanent FRA Academy: Electra House - London, Moorgate EC2M 6SE and LCBT Academy: 3-5 Fashion Street, London, E1 6PX About EFI Group EFI Group has a bold mission to transform lives, careers and industries through pioneering, industry-led education in fashion, beauty and apprenticeships. Our vision is to deliver exceptional learning experiences, driven by innovation, inclusion, employability, and excellence. About the role We're looking for a proactive and highly organised Administration & Projects Manager to support our Vice Principal and Academic & Student Services teams at EFI Group. This pivotal role will coordinate academic and student services administration across our Further Education, Higher Education, and Apprenticeship provisions. You'll lead key cross-group projects, streamline processes, and use data insights to drive quality improvement and strategic decision-making. If you're passionate about operational excellence and creating impact across diverse educational settings, we'd love to hear from you. This exciting role provides the opportunity to thrive in a supportive, collaborative, and innovation-led culture where your contributions truly make a meaningful impact. About you Qualifications: Level 2 qualifications or equivalent in English and Mathematics (GCSE grade C/4 or above). Experience: Proven experience in project coordination, academic administration, or executive support roles - ideally within education or public sector environments and with a passion for working with people (students and stakeholders). Expertise: This role is suited to a highly organised and detail-oriented professional with excellent communication and interpersonal skills, strong time management, and proficiency in Microsoft 365 and project management tools. Passion: Driven by a passion for inclusive, industry-aligned education and committed to providing a great student experience and raising aspirations for all learners. If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further. Why The EFI? We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including: Funded professional qualifications, personal growth allowance and annual CPD. Generous and flexible leave options, including an around-the-world trip after five years of service. Market-leading family-friendly pay, including six months of fully paid maternity, adoption, and shared parental leave. Monthly wellbeing allowance and financial loan options to support your financial health. Salary: From £35,550 to £42,750 per annum, subject to qualifications and experience How to apply/Next Steps: Create an account via our website, click 'Start Application' and submit your completed application form. Please note as we are an education provider, CVs are not accepted. You can find our EFI Application Form here. Closing Date: 8am on Wednesday, 19 November 2025. Interviews/Recruitment Day: Monday, 24 November in-person at Electra House, Moorgate, EC2M 6SE More Information/Contact us: For more information about the EFI Group, visit our EFI, FRA and LCBT websites and refer to the job description. Please contact [email protected] for further information. The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer. Thank you for sharing our values and commitment to student safety.
    Work/study
  • BOOTS
    Job Title: Project Manager Location: Nottingham Contract: Perm Recruiter: Noaman Hussain About the role Boots and the No7 Beauty company recognise the value of data as a strategic asset and have invested in the creation of the strategic Data Platform to lead commercial value and achieve strategic goals. Our Delivery Project Management team provides knowledge, expertise in all aspects of project delivery with a solid grasp of the IT and data strategy to support our data science and analytics community within Boots. We're looking for a talented individual to make the next step in their career and join us as a Project Manager. Project Management is a broad discipline so we're looking for candidates from a range of backgrounds including IT, Data / Business Intelligence disciplines, Analysis, Finance, Business Partnering. As Project Manager you will be: Focused predominantly on project management within the Data & Analytics environment. Working closely with the Business Partnering team to clarify definitions of scope and data requirements and then overseeing engagement with engineering delivery partners for successful implementation. You'll work closely with Platform Architects, Data Architects, and the Engineering teams to define platform capabilities that are required to support the product implementation, e.g., encryption etc. Engaging with multiple divisional teams across the IT landscape to oversee the transformation of data to the cloud platform as well as 3rd party engineering partners. Delivering several data projects at various stages of the delivery lifecycle at any one time. You'll work in a fast-paced environment and be able to demonstrate the ability to prioritise not only your own deliveries but also those of your team. What you'll need to have Graduate or equivalent calibre Knowledge of project lifecycles and governance Experience of project delivery Experience managing project finances Prince2 qualification - Foundation Agile Scrum Master qualification Expert PowerPoint skills Expert Excel skills Matrix Management It would be great if you also have These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match this additional criteria. Experience of an IT environment and developing or using IT systems and processes Understanding of cloud-based technologies and components Experience of transformation and data migration Working closely with multiple 3rd party vendors on shore, offshore and near shore and establishing excellent relationships and ways of working Experience of a retail organisation Our benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better. What's next Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. #LI-Onsite
    Permanent
    London
  • FARFETCH
    Farfetch is a leading global marketplace for the luxury fashion industry. The Farfetch Marketplace connects customers in over 190 countries and territories with items from more than 50 countries and over 1,400 of the world's best brands, boutiques, and department stores, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a global marketplace. LEGAL We're a full service and award winning in-house legal, corporate governance and compliance function, with team members in London, Porto, Milan and Shanghai. We provide solutions to challenging business matters and leadership and advice on strategic projects. We are a valued and integrated partner to global teams, in all business areas. PORTO Our office is near Porto, in the north of Portugal, and is located in a vibrant business hub. It offers a dynamic and welcoming environment where our employees can connect and network with a large community of tech professionals. THE ROLE The Legal Team at Farfetch is seeking an Associate Legal Project Manager. You will enjoy a broad and diverse role across multiple operational territories in conjunction with our wider international Legal team. You will be primarily responsible for managing the planning, assessment, development, coordination and implementation of data privacy workstreams and new legislation and policies (approximately 60% of the role). In addition, you will be responsible for the Legal team's invoicing and billing processes (approximately 40% of the role) Acting as a true business partner, this role requires someone who is hands on and commercially minded, with a global outlook, strong professional ethic and passionate about both data privacy and operational excellence. This is a role with great potential for the right candidate to quickly expand their level of experience, responsibility and autonomy, as well as work on broader data privacy matters. WHAT YOU'LL DO Privacy (approximately 60%) Work on data privacy matters applicable to the Farfetch Group (including implementation of new laws, training programs, ways of working, privacy risk management responding to privacy/subject access requests and marketing initiatives); Implement a data privacy roadmap to reflect new legislation (UK/EU/US and other key territories) and Farfetch policy; Serve as the operational lead for our privacy management program, coordinating the timely response to Data Subject Rights (DSR) requests, facilitating Data Protection Impact Assessments (DPIAs), New Initiative Assessments (NIA) and managing the operational lifecycle of our Data Processing Agreements (DPAs). Ensure that project scope and deliverables meet the needs of the stakeholders; Collaborate with the global Legal team and cross-functional partners (e.g., Tech, Infosec, Marketing, People) to implement new privacy initiatives, training needs/programs, and ways of working; Assess and identify the potential risks that may affect each project and implement strategies for its mitigation. Coordinate with other teams to guarantee proper definition and delivery of main project milestones; Build relevant project documents (charter, scope, project plans, status reporting, RACI, RAIDs, and others) throughout the project life-cycle; Identify and track key success metrics of each initiative; Evaluate all deviations and propose improvement plans/actions and measure activity performance against the baseline plans.Billing and Invoicing Support (approximately 40%) Own and provide support to the legal team on the ordering, invoicing and billing process, using our billing management system and the accounting system, identifying and implementing improvement measures; Serve as the primary point of contact for the Legal team and external counsel/service provides on all invoicing, billing, and system-related queries. Provide a customer-centric, efficient and seamless experience to the Legal team, responding to system, policy and process queries; Maintain and improve all procedural documentation and playbooks; Be the central point of contact with Farfetch Legal's invoicing platform service provider; Liaise with outside counsel to ensure compliance with Farfetch Legal billing guidelines; Manage the matter management system to ensure accuracy and reconciliation with invoices, working with both the Legal team and outside counsel; Manage WIP and accruals process, ensuring alignment with internal financial systems and records per our billing management system; Run regular, periodic reports and proactively communicate these to the team (eg, spend vs budgets).WHO YOU ARE Have 3+ years' project management experience in a similar role. Experience of data privacy, implementing data privacy programs and/or legal operations/billing experience would be highly beneficial. Be an effective communicator, deliver messaging and be able to deliver the business strategy and plans. You will have a high level of initiative and quickly pick up new projects whilst juggling multiple deliverables. Have experience working with multiple territories and global teams. You will have a high level of initiative and quickly pick up new projects whilst juggling multiple deliverables. Have a strong work ethic and attention to detail, be highly organised and efficient, able to work on fast moving projects across global teams. Direct hands-on experience with OneTrust (highly desirable), Jira, Confluence, Coupa and/or an e-billing platform like Brightflag would be highly beneficial. CAPM/PMP certification and/or CIPP/CIPM type privacy certifications would be beneficial. Be proactive and able to work well on an autonomous basis, as well as within a team. Fluent in English, both written and spoken is mandatory.REWARDS & BENEFITS Health insurance for the whole family, flexible working environment and well-being support and tools Extra days off, sabbatical program and days for you to give back for the community Training opportunities and free access to Udemy Flexible benefits program EQUAL OPPORTUNITIES STATEMENT FARFETCH is committed to being an inclusive workplace where diversity in all its forms is celebrated. We make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition as defined by state law, physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, genetic information or any other classification protected by applicable federal, state or local laws or ordinances. If you require special accommodation, please let us know.SCAM DISCLAIMER It has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent Farfetch in order to attract candidates to a SCAM. Please be aware that Farfetch does not conduct recruitment processes through messaging apps or any unofficial communication channels, other than our official careers website. Additionally, Farfetch will never ask candidates for any form of payment during the recruitment process. This is a broad, visible and exciting role in a growing and dynamic team. This role will be ideal for a project manager, preferably with data privacy experience looking to grow in a forward-thinking and innovative global business.
    Permanent
  • KURT GEIGER
    Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity | Against Racism Role Overview: This pivotal role is part of a small, dynamic team responsible for the design and delivery of all UK and international stores. Reporting directly to the Head of Property and Store Design, you will play a key role in ensuring the successful delivery of projects on time and within budget. This position requires a highly organised, detail-oriented, and proactive individual capable of managing multiple projects and stakeholders simultaneously. International travel will be required to oversee store openings, site visits, and stakeholder coordination. Key Responsibilities: Project Management: Manage international store openings, coordinating with local project managers and franchise partners to deliver projects on time. Develop and maintain project schedules and capex forecasts, ensuring internal budget approvals. Organise and oversee shipments, including Chinese fixture logistics, worldwide. Work with local warehouses to manage deliveries and storage solutions. Source materials such as fabrics, wallpapers, and carpets, and develop prototypes. Stakeholder Communication: Communicate project status to multiple internal stakeholders. Liaise with suppliers, franchise partners, and local teams to ensure alignment. Operational Tasks: Generate snagging reports at handover and follow up with contractors to ensure completion to Kurt Geiger standards. Obtain and analyse quotations and oversee procurement processes. Organise and track deliveries for furniture, VM tools, and hoarding graphics. Finance Operations: Record capex spend and reconcile invoices with finance. Manage invoice queries and franchise payment coordination. Store Closures: Manage costs and brief contractors in line with landlord requirements. Work with internal facilities teams to close out operations effectively. Inventory and VM Management: Manage international third-party furniture and VM storage, including content audits. Coordinate VM requirements for all new store openings, including lightboxes, tools, and hoarding graphics. Requirements A problem-solver with excellent attention to detail Driven, highly organised, and capable of multitasking and prioritising workloads Strong interpersonal and communication skills Experience in tendering, cost management, and procurement Experience working with luxury retailers is desirable Knowledge of logistics and international shipping processes is advantageous but not essential. Willingness and ability to travel internationally as required.Competitive basic salary Pension and life assurance Enviable discounts Gym Discounts Summer Hours - 3pm Friday finish Half Day, Pay Day Friday (once per month) RetailTrust support And so much more!Our Culture We're an energic fast-paced brand that embraces progress and strives for innovation. Hard work is rewarded with new opportunities at every level and kindness is celebrated in everything we do. Our summer working hours accommodate a healthy work life balance. Wellbeing is important to our working culture, which is why we nurture a friendly environment for talent to thrive in, alongside a vibrant social community. Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world's most famous department stores. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism
    Fixed-term
    London
  • ASOS
    Company Description TOPSHOP and TOPMAN are iconic British fashion brands with 60 years of heritage. Headquartered in London, the Brands have over 2 million customers across the globe through the ASOS platform and generate brand sales of c£200m. Our mission is to unlock the best of fashion for everyone, with creativity and innovation at our core. Following the formation of a Joint Venture between ASOS and HEARTLAND in October 2024, ASOS is creating a standalone cross-functional team within ASOS which is dedicated to unlocking the huge growth potential of the TOPSHOP and TOPMAN brands. The brands will now benefit from ASOS infrastructure and resources while enjoying the creative freedom and agility of standalone brands. The next 12 months for TOPSHOP and TOPMAN will see the expansion of the brands' offline and online retail presence building on the exciting relaunch of Topshop.com. Job Description We're looking for a data-driven, commercially minded Digital Trading Manager to join the Topshop & Topman team and help shape the next chapter of our global trading strategy. As Digital Trading Manager, you'll play a key role in driving performance across Topshop.com, combining analytical rigour with a deep understanding of fashion and customer behaviour to optimise the customer experience and maximise sales. This is a high-impact role, reporting into the Global Head of Trading, and working closely with Product, Marketing, and Performance & Insights teams. You'll lead the development and execution of trading strategies across multiple markets, ensuring we're responding to customer behaviour with agility, insight, and innovation. What you'll be doing: Forecasting, monitoring, analysing and explaining the trajectory of our KPIs. Identifying risks and opportunities within performance data, recommending and testing operational actions. Analysing and optimising our proposition by market to drive relevance and conversion. Leading the implementation of pricing and promotional strategies. Collaborating with brand and digital marketing teams to optimise regional marketing activity and spend. Providing insight and recommendations through analysis of local market, industry, and peer performance. Staying ahead of innovation in ecommerce, fashion retail, and logistics to inform trading decisions. We believe being together in person helps us move faster, connect more deeply, and achieve more as a team. That's why our approach to working together includes spending at least 3 days a week in the office. It's a rhythm that speeds up decision-making, helps ASOSers learn from each other more quickly, and builds the kind of culture where people can grow, create, and succeed. Qualifications About You: You bring a strong blend of strategic thinking, commercial acumen, and leadership experience, with a proven track record in international ecommerce, ideally within fashion. You thrive in fast-paced environments, combining curiosity, agility, and a hands-on approach with the ability to coach and inspire others. You'll also be able to demonstrate: Strong analytical thinking and the ability to interpret data trends to inform strategic decisions. A commercial mindset, with the ability to identify opportunities and risks and translate them into impactful plans. A customer-first approach, adapting strategies based on behaviour and market insights. Confidence in building cross-functional relationships and influencing stakeholders. A passion for innovation and staying ahead of industry trends. Clear, concise communication skills, with the ability to turn complex insights into actionable recommendations. Additional Information BeneFITS' Employee discount (hello ASOS discount!) Employee sample sales 25 days paid annual leave + an extra celebration day for a special moment Discretionary bonus scheme Private medical care scheme Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits Opportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your role
    Permanent
    London
  • JD GROUP
    As we continue to grow at a rapid pace, we’re looking for a dynamic and passionate Project Manager to join the team. Reporting into the Head of Programme Management, you’ll support the Construction Project management of New JD Gyms and Acquisition Projects, working to strict deadlines to deliver the JD Gyms Expansion Programme. The role focuses on new Gym openings, extensions and re fits within the UK as required. It supports our existing remit to act as a centre of excellence to drive gym standards to a market leading level. This is your opportunity to lead the way in an exciting and rapidly expanding business, so a go-getter attitude will make you stand out from the crowd. A passion for fitness and an understanding of the gym industry is a big plus. If you think you have what it takes, we’d love to hear from you. Location: Office/Field Based with frequent travel to JD Gyms Head Office in Wigan. Key Duties/Responsibilities: Reporting to the Head of Programme Management & liaising with the Property department, you will manage the end-to-end project cycle of new gyms, re-fits and extensions to programme and to high standards. This includes coordinating the efforts of JD Group Designers & Project teams and third-party contractors or consultants, in order to deliver projects according to plan. Develop, monitor and control the budget for each project. Liaise with Group health and safety specialists to ensure best practice is adhered to. Work closely and support the senior gyms management and wider Project Team delivering progress reports, proposals, documentation and presentations where appropriate. Strive for excellence in all processes, continually reviewing and developing improvements Proactively manage changes in project scope, identify potential risks and devise contingency plans as required. Motivate and liaise with project team members and contractors encouraging them to take positive action and assume accountability for their assigned work. Skills/Experience/Knowledge needed: Construction/Gyms Fit Out experience is preferred: You will have a sound knowledge and experience of the shop fit industry including processes and managing projects with strict budgets. Project Management experience: You will be able to manage multiple, simultaneous projects across JD Gyms keeping them on budget and delivering them on time & to a high standard. Excellent communication & influencing skills: You will have the ability to communicate effectively with multiple stakeholders and across departments. Numerate and strong attention to detail. Self-motivated, but team player. Technically competent with various software programmes. Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities. React to project adjustments and alterations promptly and efficiently. Flexible during times of change. Additional Information: This role is field based, and you will need to be geographically mobile to support our store portfolio. Overtime may be required to meet project deadlines. Extensive travel and periods of time away from home may be required. Based in and working throughout the UK. Full Driving Licence essential.
    Permanent
    Bury
  • BOOTS
    About the role Are you a passionate and experienced pharmacist ready to step into a leadership role? Join our Central Pharmacy Services team at Boots Head Office in Nottingham as a Support Manager for Remote Services, and help shape the future of pharmacy care on a national scale. In this role, you'll lead an on-site team that supports the delivery of remote pharmacy services across the UK. You'll combine your clinical expertise with strong operational leadership to drive performance, coach and develop your team, and deliver a seamless, high-quality service for both patients and colleagues. Key responsibilities Leading, coaching, and motivating an on-site team delivering remote pharmacy services Driving performance through data insights, service metrics, and continuous improvement Providing clinical support on the New Medicines Service (NMS) and resolving service-related queries Ensuring operational efficiency, strong governance, and a world-class customer experience Building collaborative relationships across Boots UK and key stakeholders Empowering your team to deliver high standards and make confident, professional decisions What you'll need to have Registered pharmacist (GPhC/PSNI/PSI) with strong clinical credibility and a current CPD portfolio Proven leadership experience with a track record of delivering results in a dynamic environment Excellent communication, analytical, and problem-solving skills Ability to manage and prioritise complex workloads while maintaining high-quality standards Commercial awareness with a proactive mindset to improve services and drive efficiency Commitment to professional development and alignment with our core values and leadership behaviours Our benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better. What's next Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. #LI-Onsite
    Permanent
    London
  • BOOTS
    Role: Assistant CRM Manager- No7 Contract: 12M FTC Shift pattern: Full Time Location: Nottingham Closing date: 12 November 2025 Recruitment Partner: Matthew Nelligan About the role An exciting opportunity to join the No7 Beauty Company Digital Marketing and play a pivotal role in shaping how we connect with our customers. As an Assistant CRM Manager, you'll owned the activation of our CRM plans across both our DTC (No7Beauty.co.uk) and retail (Boots) channels, delivering engaging, data-led campaigns that build loyalty and drive commercial impact. Key responsibilities Lead the activation of CRM plans across DTC and retail, translating brand stories and trade priorities into high-performing customer journeys Manage the end-to-end delivery and ongoing optimisation of campaign, automated and transactional emails - ensuring every touchpoint feel beautifully crafted, relevant and effective - to convert interest into action and drive incremental sales Lead email marketing as a key growth driver while also supporting app and direct mail activations within the retail ecosystem Partner closely with brand, digital trading & retail teams to bring launches, offers and hero franchises to live through CRM Partner with digital, brand and data teams to grow and nurture our 1P database, ensuring we build meaningful connections with both new & existing customers Drive audience segmentation, personalisation and testing strategies to elevate performance and customer experience, using transactional and behavioural data to deliver relevant, authentic journeys that deepen engagement and deliver results Monitor and analyse results and share insights that inspire continuous improvement and innovation. Collaborate cross-functionally to identify opportunities that drive net, new customer acquisition and overall CRM incrementality Brief and manage agency & creative partners to deliver premium, on-brand assets that reflect No7's identity Champion CRM compliance, data integrity and best practice across every campaign Collaborate with the wider marketing and activation teams to grow loyalty, lifetime value and overall brand impact Our benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better. What's next If Successful one of our Talent Partners will be in touch to discuss next steps and go through the Process Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
    Fixed-term
    London
  • RIVER ISLAND
    FTC till Jan 2026 We're on the lookout for a superstar People & Service Manager to join the team. As a People & Service Manager, you will constantly strive to improve the customer journey through creating an engaged and motivated team who deliver exceptional customer service. Supporting the Store Leader to develop the team and maintain visual and operational standards, and in turn driving conversion, sales and KPIs. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. About The Role What You'll Be Doing Consistently deliver great service and role model this throughout the store team. Create a diverse and inclusive environment where all your store team feel valued. Create a wellbeing culture in store by being a direct line of communication for the store team. Confidently duty manage in all areas of the store operation including product and operations. Consistently delight customers through delivering the best customer journey across service, people, visual and operations. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. Empower the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Understanding of commercial tools and how to use to drive actions to support store performance. Support the Store Leader to deliver on store KPIs, including sales, stock loss, payroll, conversion, voice of customer, RFID and people KPIs. Support the management of store operations, including compliance with health & safety standards.You'll Be Perfect If You have previous experience in retail management, with a focus on customer service and team leadership. You possess strong communication and interpersonal skills, allowing you to connect with both customers and team members. You're passionate about fashion and understand the importance of creating a positive shopping experience for our customers. You enjoy working collaboratively across the business, from Head Office teams to other Regions to deliver a seamless customer experience. You have a proactive approach to problem-solving and can handle challenges with ease. You thrive in a fast-paced environment and adapt quickly to change. You have a proven track record of developing and inspiring teams to achieve their best And most importantly love our products as much as we do so we create the best possible customer journey!Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. Leading a Team: Your ability to foster a positive team culture will be crucial in creating an enjoyable work environment. This Is For You... We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through Reward Gateway! Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need!We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
    Permanent
    Bournemouth
  • WHITE STUFF
    White Stuff was established in 1985 through a simple idea. That idea grew into a unique fashion and lifestyle brand, with shops and concessions across the UK and internationally, selling women's and men's clothing alongside distinctive accessories and homeware. Our original prints (all designed in-house), thoughtful details and quality craftsmanship reflect our personality and make us subtly distinctive. Our people are at the heart of White Stuff. We're sociable, talented, collaborative and non-hierarchical in how we work. We encourage entrepreneurial ideas, accountability at all levels, and a shared drive to create a business we're proud of. About the role This role leads all CRM activity for White Stuff, building long-term loyalty and customer engagement through data-driven strategies and personalised experiences. You will develop and deliver the CRM strategy that drives frequency, spend and advocacy across channels. Working closely with Trading, Brand, Digital and Retail teams, you'll play a key role in shaping and scaling our new membership approach. We've invested heavily in our CRM ecosystem, particularly Bloomreach, segmentation, and advanced personalisation capabilities. We're now looking for a CRM expert who can bring this to life, ensuring White Stuff delivers best-in-class customer communications and loyalty initiatives. What you'll be doing Lead the development and delivery of the CRM & Loyalty strategy to drive retention, frequency and customer lifetime value Own the day-to-day CRM communications plan, balancing trade and brand objectives across email, SMS, website and direct mail Partner with content & creative teams to deliver personalised and dynamic campaigns that resonate with distinct customer segments Build and optimise automation journeys, using Bloomreach to drive behavioural triggers and lifecycle programmes Establish a robust test-and-learn roadmap, leveraging data and insight to continuously improve performance Collaborate with ecommerce and retail to deliver seamless, cross-channel campaigns that maximise reach and reduce attrition Work with the Insight team to deepen our understanding of customer behaviour and preferences, ensuring strategy is evidence-based Monitor industry trends and bring fresh thinking to ensure White Stuff stays at the forefront of CRM and loyalty best practice What you'll need 4+ years' experience in CRM, ideally within a retail or ecommerce environment Demonstrate experience of managing and developing people, coaching and building high performing teams Proven experience in developing and delivering customer lifecycle and loyalty programmes Hands-on experience with Customer Data Platforms - Bloomreach CDP/Exponea highly desirable Strong track record of building and optimising automated customer journeys Solid commercial acumen with the ability to balance trade performance and long-term brand building Excellent attention to detail and a keen creative eye for content and messaging Data-driven mindset with confidence in using insight and analytics to guide decision-making Strong stakeholder management skills with the ability to influence across teams As a CRM Manager at White Stuff you will be entitled to an array of great benefits, some of which include: Hybrid working Annual bonus opportunity 25 days holiday per annum, plus bank holidays 2 extra (paid!) days off per year to volunteer in the local community 50% discount Subsidised BUPA Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age. #LI-Hybrid
    Permanent
    London
  • PRADA
    Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. Our Iconic Brands include PRADA, Miu Miu, Church's, Car Shoe and Pasticceria Marchesi and we are currently operating in more than 45 Countries, embracing employees of more than 100 nationalities. Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth. JOB PURPOSE The In-Store CRM will be responsible for managing the client portfolio as a strategic business asset. The role focuses on strengthening and developing CRM & clienteling initiatives in store and supporting the sales staff with a strong focus on driving business through CRM campaigns, client outreach initiatives (client interactions) and private appointments. The CRM Manager must be comfortable with data analysis, Excel, and campaign management to make data-driven decisions and manage the client portfolio strategically. RESPONSIBILITIES Manage the client portfolio strategically, focusing on segmentation, forecasting, and growth of client relationships. Design and execute advanced client segmentation strategies, ensuring targeted outreach for high-value clients, prioritising engagement strategies that drive long-term loyalty. Analyse client data and manage the client portfolio using tools like Excel and the business CRM platform (C-Sphere) to extract insights, build reports to assess key KPIs, forecast client engagement opportunities, and drive targeted campaigns. Drive innovation by benchmarking CRM strategies within the market, staying updated on trends, and introducing new client engagement techniques. Ensure the development, implementation and execution of store CRM campaigns, including the local outreach activities, client target list extraction, and performance monitoring. Tie CRM efforts directly to sales and revenue goals, ensuring measurable impacts on store and individual client advisor performance through effective CRM strategy management. Manage client gifting and customer experiences budget to strategically enhance client relationships. Collaborate across departments to align CRM outreach and engagement strategies with store events, product launches and communications campaigns. Conduct training sessions to ensure team members understand the importance of CRM and feel confident in using related tools and strategies. Train and support sales staff in using digital tools (e.g. C-Sphere) to perform clienteling initiatives. Provide individual feedback on specific CRM initiatives and share best practices with the store team. Ensure adoption, consistent execution and follow-up of the Group clienteling strategy, resources and culture across all store team members. Monitor and track CRM based KPIs for client outreach, private appointments, prospects, productivity and outreach initiative performance. Develop CRM strategies that align with business objectives with key business objectives and contribute directly to sales growth. KNOWLEDGE AND SKILLS Luxury retail experience is preferred Strong technical attitude and digital mindset Languages: English, other language is mandatory Client centric attitude, problem solving, flexibility, empathy, energy
    Permanent
    London
  • JD GROUP
    Key Duties/Responsibilities: Reporting to the Senior Project Manager UK & Ireland &liaising with the Property department, you will manage the end to end project cycle of new stores, re-fits and extensions to programme and to high standards. This includes coordinating the efforts of JD Group Designers, Project teams and third-party contractors or consultants, in order to deliver projects according to plan.Develop, monitor and control the approved capital budget for each project.Liasie with Group health and safety specialists to ensure best practice is adhered to.Work closely and support the wider Project Team delivering progress reports, proposals, requirements documentation and presentations where appropriate. Strive for excellence in all processes within the project & design team, continually reviewing and developing improvements Proactively manage changes in project scope, identify potential risks and devise contingency plans as required. Motivate and liaise with project team members and contractors, encouraging them to take positive action and assume accountability for their assigned work.Skills/Experience/Knowledge needed: Construction/Retail Fit Out experience: You will have a sound knowledge and experience of the shop fit industry including processes, managing projects and managing projects with strict budgets.Project Management experience: You will be able to manage multiple, simultaneous projects across a number of group fascia’s keeping them on budget and delivering them on time & to a high standard.Excellent communication & influencing skills: You will have the ability to communicate effectively with multiple stakeholders and across departments.Numerate and strong attention to detail.Qualifications: You will be educated to University degree level or possess a college diploma in Project Management or equivalent experience.This role is field based, and you will need to be geographically mobile to support our store portfolio.Self-motivated, but team player.Technically competent with various software programmes.Can conform to shifting priorities, demands and timelines through analytical and problem-solvingcapabilities.React to project adjustments and alterations promptly and efficiently.Flexible during times of change.Flexible working hours may be required to meet project deadlines.Extensive travel and periods of time away from home may be required.Based in and working throughout the UK and Ireland.Full Driving Licence essential.
    Permanent
    Bury
  • RIVER ISLAND
    FTC 8 Months We're on the lookout for a superstar People & Service Manager to join the team. As a People & Service Manager, you will constantly strive to improve the customer journey through creating an engaged and motivated team who deliver exceptional customer service. Supporting the Store Leader to develop the team and maintain visual and operational standards, and in turn driving conversion, sales and KPIs. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. About The Role What You'll Be Doing Consistently deliver great service and role model this throughout the store team. Create a diverse and inclusive environment where all your store team feel valued. Create a wellbeing culture in store by being a direct line of communication for the store team. Confidently duty manage in all areas of the store operation including product and operations. Consistently delight customers through delivering the best customer journey across service, people, visual and operations. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. Empower the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Understanding of commercial tools and how to use to drive actions to support store performance. Support the Store Leader to deliver on store KPIs, including sales, stock loss, payroll, conversion, voice of customer, RFID and people KPIs. Support the management of store operations, including compliance with health & safety standards.You'll Be Perfect If You have previous experience in retail management, with a focus on customer service and team leadership. You possess strong communication and interpersonal skills, allowing you to connect with both customers and team members. You're passionate about fashion and understand the importance of creating a positive shopping experience for our customers. You enjoy working collaboratively across the business, from Head Office teams to other Regions to deliver a seamless customer experience. You have a proactive approach to problem-solving and can handle challenges with ease. You thrive in a fast-paced environment and adapt quickly to change. You have a proven track record of developing and inspiring teams to achieve their best And most importantly love our products as much as we do so we create the best possible customer journey!Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. Leading a Team: Your ability to foster a positive team culture will be crucial in creating an enjoyable work environment. This Is For You... We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through Reward Gateway! Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need!We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
    Permanent
    Kingston Upon Hull
  • JD GROUP
    Senior Project Manager - Finance Transformation 12 months FTC Reporting to: Senior Finance Manager - Finance Transformation Department: Finance Transformation team Location: JD Sports Fashion PLC, Edinburgh House, Hollinsbrook Way, Pilsworth, Bury, BL9 8RR Job Summary The Finance Transformation programme is an initiative to deliver a series of improvements across Finance at Group and business unit level. The project manager is responsible for managing people, tasks, setting and managing plans and schedules, and resources through the project lifecycle. This role will focus in two areas: Delivery of the E-Invoicing Project (Belgium) for the Group VAT team by January 2026 Group Finance & UK / EU Shared Service Centre Finance Transformation projects in the financial year to January 2027. E-invoicing project background All EU Member States are mandated to introduce e-invoicing systems by 2030 which will require all invoices to be sent and received via government approved portals or supplier / customer approved networks. Some EU Members have already gone live and others are due to go live next year. We need to have solutions in place prior to each deadline so we can continue to receive invoices from our suppliers and we can continue to issue invoices to our customers. Failing to be ready would impact business continuity as we would be unable to pay our suppliers and we would face potential penalties and fines from tax authorities for non compliance. The Finance Department require a Project Manager on a FTC to manage the next series of implementations. You’ll play a central role in shaping and delivering these projects, working closely with cross-functional teams and external partners to ensure successful outcomes. Overarching requirements of this role are to: Coordinate planning sessions for project development and execution. Collaborate with business representatives to understand, document and refine the business requirements as applicable. Collaborate with the vendors project delivery team to co-manage delivery on behalf of the JD finance team. Conduct risk analysis to reduce unforeseen obstacles and costs. Create and maintain a RAID log for each project. Identify staffing and other resource needs to maximise potential for successful execution of the projects. Define the projects’ objectives and scope, identifying involvement of internal and external stakeholders. Report project progress to the Delivery and Business leads.Work with and support the Change lead in terms of project training and change management requirements. Delegate project activities and duties in accordance with team members' strengths and experience Provide summarised project plan documentation to departmental managers, clients, and other stakeholders as needed Team Structure The Project manager reports into the Senior Finance Manager – Finance Transformation and works closely with the Programme Delivery lead. The Project Manager works collaboratively with a number of stakeholders namely the Business Leads, key stakeholders of each project. The collaboration will: Build and maintain integrated project plans Coordinate activities across departments Track progress and adapt plans as needed to stay on course A core requirement is to ensure plans are developed in an integrated basis, taking account of cross functional requirements for example IT (incl. Cyber), Tax, Treasury, ICFR (Controls), data and process. Accountabilities Delivery against the project scope outlined in the signed-off project charter Projects’ scope documentation; ensure good control of the scope (being vigilant to manage against scope creep) Identify project goals and evaluate the potential risks that can increase the cost or cause delays. Track and deliver the projects plans key milestones. Monitor and document progress of projects.Provide regular updates to key stakeholders. Maintain a RAID log, Risk management and tracking.Responsible for communication and escalation of the projects’ risk profiles to the appropriate decision forums. Skills, Experience and Qualifications Minimum skills: Highly familiar with project management tools and processes Ability to set and meet project deadlines while maintaining the highest standards. Risk identification and mitigation. Excellent planning, influencing and communication skills. Excellent documentation and reporting abilities in written and spoken form. Multi-tasking capability to efficiently manage multiple projects simultaneously. Ability to build project teams, identify the right tasks for each team member, and delegate responsibilities accordingly. Ability to influence opinions and compromise where appropriate. Energetic with a great deal of self-motivated drive, enthusiasm and initiative A strong bias for delivery and ability to translate discussions and ideas into actions Ability to respond quickly to changing priorities. Minimum experience: Experience of business, people and technology change with a proven track record of delivering projects on time, within scope, and within budget. Familiarity with large scale complex transformation programmes, governance and reporting associated with effective project delivery Experience with implementation of solutions, recognising cross functional requirements and dependencies including change management, communications and training. Accomplished at building strong networks and relationships with key stakeholders. Managing and influencing teams through indirect means. Experience in project delivery into Finance with (ideally) experience of Expenses implementations Competencies: Excellent executional ability with attention to detail Strong in planning, prioritisation and driving focus Ability to earn trust, engage, and influence people and teams at all levels Excellent written/oral communication skills Resilience and resourcefulness Ability to spot and understand problems with limited information and in the face of resistance Relentless curiosity and desire to challenge status quo A high level of adaptability - the problems that we face change frequentl Example Certifications associated to the role: • PMP (Project Management Professional) – PMI • CAPM (Certified Associate in Project Management) – PMI • PRINCE2 Foundation/Practitioner • Agile Certified Practitioner (PMI-ACP) – PMI
    Permanent
    Bury
  • JD GROUP
    The Information Technology Head of GRC is responsible for leading the organisation’s global GRC strategy, ensuring effective risk management, compliance with applicable regulations, and robust governance frameworks. The role requires a strategic leader with deep expertise in ITGC, enterprise risk, internal controls, and regulatory compliance, capable of influencing senior stakeholders and embedding a strong risk culture across the group. You will oversee the creation of risk and information, security policies that serve to protect the organisation while aligning with corporate and departmental strategies, lead the operationalisation of risk management processes and help establish a company-wide risk-aware culture, drive the creation and maintenance of a robust accurate and actionable risk register, and set risk and security goals and obligations that will help ensure that the organisation can demonstrate compliance with applicable regulatory requirements. · Job Title – Information Technology Head of GRC · Location – BL9 8RR · Working rota – Monday-Friday · Working hours – 40 Hours What You'll Be Doing: Build and apply repeatable methodologies which monitor and manage the effectiveness of JD Sports’ information security function in response to evolving trends in good practice and the dynamic nature of the threat environment, Monitor Systems Integrator and third-party performance against contractual information security obligations and oversee all implementation activity, Define and implement the Group-wide GRC strategy, policies, and frameworks. Promote a strong risk and compliance culture throughout the organization. Ensure governance structures are effective, transparent, and aligned with industry best practices. Report regularly to executive management, Audit Committee, and the Board on GRC performance, emerging risks, and ITGC effectiveness. Identify and drive opportunities for service improvements. Build and lead a high-performing GRC function, including compliance, risk, and ITGC specialists Foster cross-functional collaboration with IT Security, Finance, Internal Audit, and Legal. Understand, manage, and mitigate risks while ensuring regulatory compliance and safeguarding information, IP, people, customers, shareholders and brand. What We're Looking For: Develop, communicate, and agree on an appropriate JD Sports information security operations strategy that will help optimise and target investment and resources, A proven track record in team or departmental leadership. An understanding of the measures and processes needed to enable large retail organisations to remain compliant with relevant laws and regulations. Strong analytical and problem-solving skills Bachelor’s degree 12+ years of progressive experience in governance, risk, compliance, or audit, with at least 5 years in a senior leadership role. Relevant certifications such as CISA, CRISC, CISM, CIA, or CISSP are strongly desirable.
    Permanent
    Bury
  • PRIMARK
    Technology Project Manager - WMS & Warehouse Automation Because your new ideas are our way new ways of working. Evolve, your way. Our technology team is actively shaping the next wave of advancements. Engaged with innovative initiatives, your expertise will propel our business into the future. Collaborating with a creative team of tech enthusiasts, you'll contribute your unique skills to fuel our technological advancements. Responsible for managing the full project lifecycle across technical and business work streams, developing and implementing an effective plan to ensure that projects deliver their agreed goals within quality, cost and time objectives. Collaborating closely with key stakeholders within the function and across the business. What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best. Let's talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria. What You'll Do as a Technology Project Manager - WMS & Warehouse Automation We want you to feel challenged and inspired. Here, you'll develop your skills across a range of responsibilities: To plan, control, manage and be accountable for the overall delivery of technology projects to meet the agreed business needs; acquiring and utilising the necessary resources and skills, within agreed parameters of time, cost and quality Ensure requirements and business change activities are included in the project plan as defined by the Business Analyst, Change Manager and business team Responsible for managing all project costs in line with the funding approved through the business case ensuring that any risk to or deviation from the budget is communicated, managed and approved through the Primark Project Governance framework Responsible for the maintaining an accurate and transparent view of project health via the company Project Portfolio Management (PPM) Tool Planview Maintain detailed timelines, project plans, and budget for all project deliverables/milestones Manage day-to-day operational aspects of projects, including communications to team, stakeholders and executives, developing and agreeing the communication's plan Manage multiple work streams and projects simultaneously and understand project priorities in relation to the overall deliverables, including handover to service on successful project delivery Responsible for managing project resources internal and external to meet the demands and timeline of the project Ensure an effective and efficient change control process that ensures we do not go over budget whilst delivering to the agreed outcome. Responsible for the effective management of risks and issues, ensuring proactivity avoids delays and costs, yet ensures quality. Project manage the process from initiation through to sign off, adhering to all PMO requirements as well as ensuring adherence to defined methods and standards (including the IT Operating Model and Quality Assurance methodology) What You'll Bring Here at Primark, we want everyone to feel valued - so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: Educated to degree level with 5+ years of Project Management experience Experience of relevant supply chain platforms and technologies Experience in preparation of new and old warehouse sites for opening or change including technology change Experience and knowledge of Cloud based systems Strong experience in dealing with senior business users Proficient in basic business analysis Familiar with IT architecture, design, operational service and support organisations Familiar with Tech and having a commercial perspective and an understanding of how the project contributes to the overall business case Highly knowledgeable of Tech investment evaluation processes, including cost/benefit analysis, estimation of Tech costs/resources for defined and undefined initiatives About Primark At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. SR JR2392 #LI-JD1 Our fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. If you require extra support at any stage of the selection process, please get in touch with our team at [email protected]. REQ ID: JR-2392
    Permanent
    Reading
  • PRIMARK
    Stock Optimisation Project Manager - (Stock Allocation and Replenishment) Primark is recruiting a Project Manager to lead the Stock Optimisation pillar of its Product Model Programme. This role will deliver a high-impact Allocation and Replenishment solution, driving change across systems, processes, and ways of working. The Project Manager will provide strategic oversight while ensuring hands-on delivery, managing a complex stakeholder landscape, enforcing strong project governance, and aligning cross-functional teams to achieve outcomes that directly support Primark's long-term commercial and operational objectives. What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best. Let's talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria. What You'll Do as a Stock Optimisation Project Manager In your role, you'll collaborate with different people across a range of skillsets. Here's a flavour of your day-to-day: Lead the end-to-end delivery of a major, business-critical transformation project across people, process and technology, ensuring alignment with the Product Model overarching objectives. Define and own the project delivery, including scope, timeline, milestones, resource plans and critical dependencies. Establish and maintain strong governance frameworks, ensuring rigorous risk management, issue resolution and clear escalation paths. Engage and influence senior stakeholders across Primark and third-party vendors to secure engagement and maintain momentum. Manage multi-functional delivery teams, made up of internal and external resource, ensuring that roles and accountabilities are clear, and progress is transparent. Track project progress, KPIs and budgets, addressing variances and challenges, reporting to senior leadership. Ensure that the project adheres to best practice and quality standards in technology delivery and implementation. Integrate change management, communication and training plans into the overarching project plan to support adoption and deliver lasting process improvements. Follow and champion the mandated Primark delivery approach, continuously seeking opportunities to optimise delivery performance. What You'll Bring Here at Primark, we want everyone to feel valued - so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: Educated to degree level with 10+ years of Project / Programme Management experience delivering complex solutions. Experience of working within a Retail environment is essential, whilst experience in Allocation, Replenishment and Forecasting is highly desirable/advantageous. Experience in delivering scaled technology-enabled change, including the configuration, testing and deployment of a new SaaS based Allocation and Replenishment Platform and associated integration would be an advantage. Extensive Experience of all phases of testing, including; System Testing (ST), Systems Integration Testing (SIT) and End to End (E2E) Testing and Performance Testing required to test the solution prior to go live. Experience in Cutover/Implementation methodologies, process redesign and operating model change. Strong familiarity with various project delivery methodologies (e.g. Agile, Waterfall, Hybrid) with the ability to pragmatically apply them as and when required. Exceptional Stakeholder Management and Communication skills, with a proven ability to influence at senior levels and in managing cross-functional teams and external partners. Proven track record of navigating ambiguity and complexity, whilst maintaining delivery momentum and clear focus on business outcomes. Meticulous in planning, allocating and managing resource, to ensure project outcomes are successfully delivered. Considerable experience in working with or alongside Technology teams and third-party vendors on major platform rollouts. Does this sound like you? Great, because we can't wait to see what you'll bring. You'll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we're excited about our future - and we're excited to develop yours. About Primark At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. JR-2394 #LI-JD1 Our fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. If you require extra support at any stage of the selection process, please get in touch with our team at [email protected]. REQ ID: JR-2394
    Permanent
    Reading
  • PRIMARK
    As a Technology Project Manager, you will play a critical role in driving the successful delivery of large, high-profile projects transforming how we operate to unlock lasting value for Primark's colleagues and customers. The Technology Project Manager is a key role within the organisation which is accountable for overseeing the planning, execution, and successfully delivery of complex technology projects aligned to a defined scope, budget, schedule and quality. What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best. Let's talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria. What You'll Do as a Project Manager In your role, you'll collaborate with different people across a range of skillsets. Here's a flavour of your day-to-day: Own the end-to-end delivery of complex technology projects (typically standalone, not within a programme), through all stages of the project lifecycle - initiation, design, development (incl. integration and testing), deployment and closure Partner with the project leadership team (i.e. Business Programme Directors, Business Sponsors and Technology Leaders) to define the project's strategic objectives and ensure continuous alignment Manage a multi-million project budget, typically between £2m and £6m. Ensure project costs are effectively managed and controlled, tracking actuals against forecasts and the approved budget and addressing variances as required. Develop and maintain a comprehensive project plan, aligned to strategic objectives, with defined scope, deliverables, timelines and resource requirements Identify, manage and assess project risks, issues and dependencies, ensuring minimal impact to delivery Manage the day-to-day project operations, ensuring the project adheres to Primark's standards set by Planning (i.e. Primark's Delivery Governance Framework), Architecture, Engineering, Service, Cyber and Governance, Risk & Compliance with dependencies built into the plan Lead and motivate multi-disciplinary teams, clarifying roles and responsibilities and to achieve the project objectives What You'll Bring Here at Primark, we want everyone to feel valued - so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: 5+ years of relevant experience in project, programme & portfolio management Proven track record of successfully delivering high-quality results against a defined scope, timeline, budget and quality standard. Knowledge of retail industry-specific technologies and trends. Proficiency in project and programme management methodologies (e.g., PMI, Agile, Scrum, Waterfall). Does this sound like you? Great, because we can't wait to see what you'll bring. You'll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we're excited about our future - and we're excited to develop yours. About Primark At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. JR-2242 #LI-JD1 Our fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. If you require extra support at any stage of the selection process, please get in touch with our team at [email protected]. REQ ID: JR-2242
    Permanent
    Reading
  • PRIMARK
    Packaging Project Manager 12 Month Fixed Term Contract Because your new ideas are our way new ways of working. Evolve, your way. Our Customer teams are right at the heart of what we do. Surrounded by some of the best brand and marketing specialists in the industry, you'll bring your own ideas to the business to shape the experience of our customers as part of a forward-thinking team The Packaging Project Manager will oversee the governance, planning, and coordination of a key business project. This role will take a project-level view to transform our design and messaging across all packaging and labelling to better communicate around our products. It will involve orchestrating a multiple teams, external partners and diverse stakeholder, setting and managing project timelines and working with the Packaging Design Manager and Packaging Centre of Excellence to ensure delivery of the project on time and on budget. This role be responsible to designing and implementing a new way of working, process map, RACI and briefing approach for packaging design - to bring the right skills sets together at the right time, improve efficiencies and connect product messaging across POS, digital and labelling. It will involve a deep understanding of the process, the stakeholders, the needs and the application of best practice in this space. What You'll Do: In your role, you'll collaborate with different people across a range of skillsets. Here's a flavour of your day-to-day: Establish and manage the overall project plan, governance framework, and milestones to deliver a reimagined packaging design and messaging system - from briefing, design, artwork to a phased roll out. Develop a new, integrated and efficient ways of working across key stakeholders and to connect the packaging, POS and digital messaging including how technology can play a role Set up a working Group to build cross-functional collaboration across Sustainability, Compliance, QA, Packaging COE, Marketing Operations, Commercial, Digital, Store Design, and more. Work closely with the Packaging Designers and Packaging Centre of Excellence to deliver the best solution Work with the Programme Lead to share updates and feed into business wide governance updates A clear and efficient packaging design and messaging process adopted across the business. Project delivered on time and to budget with stakeholder needs considered What You'll Get The world is changing and it's important we support our colleagues. People are at the heart of what we do at Primark so it's essential we provide the right environment for you to perform at your best. That's why we offer benefits that put you first Some of our benefits are: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Tax Saver Tickets, fitness centre, and a subsidised cafeteria. Flexible Working, opportunity for an early Friday finish, and a subsidised cafeteria. What You'll Bring Here at Primark, we want everyone to feel valued - so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: Essential Experienced project manager with a strong track record in cross-functional delivery 5+ years-experience Adept at balancing strategic goals with operational realities. Experience in setting up and implementing new ways of working with high success Desirable Experience in packaging or with FMCG or Retail experience. Experience in design based projects Ready? Good - because we can't wait to see what you can offer. You'll be joining a team of diverse, passionate, and skilled professionals where you'll truly belong, collaborating on projects that will shape the future of our industry. If you're excited about this role but don't meet all the criteria, we encourage you to apply. You may be the right candidate for this role or another one, and our recruitment team Can determine where your skills may fit in at Primark. Apply to be part of our future and we'll help you develop yours. If you need any reasonable adjustments or have an accessibility requests, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns please reach out to our talent acquisition team to discuss. #LI-SF1 #Hybrid Our fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. If you require extra support at any stage of the selection process, please get in touch with our team at [email protected]. REQ ID: JR-1761
    Fixed-term
    Reading
  • ASTRID & MIYU
    The A&M Mission: We're more than just a jewellery brand, we're on a mission to revolutionise the jewellery experience. Our Values & Culture: At A&M, our values aren't just words - they're the heartbeat of how we show up, every single day. Grow Together. Celebrate Each Other. Break All Boundaries. We're a company fuelled by growth, recognition, and pushing beyond the expected. We move fast, think big, and believe that progress is a shared journey. We champion one another's wins and show up with support when it counts - because when one of us grows, we all do. If you're inspired by collaboration, driven by curiosity, and energised by celebrating others, you'll thrive here at A&M. Location: London, Hybrid (minimum 2 days a week in the office). Salary & Benefits: £50,000 + bonus. See more on our benefits here. Our Commitment: Sustainability starts with us. From community work, caring for our suppliers and educating and supporting our team. See our commitments here. The Retail Project Manager Mission: To bring our brand to life across new and existing stores worldwide. You'll lead the delivery of new store openings, manage refurbishments, and oversee facilities and maintenance across our growing retail estate - ensuring every Astrid & Miyu space reflects our unique brand experience, creativity, and attention to detail. How you'll drive success: Lead store openings: Manage end-to-end delivery of new store projects, from site feasibility and design coordination through to build, fit-out, and handover Elevate existing spaces: Oversee refurbishment and rebrand programmes, ensuring minimal disruption to trading and a consistently elevated brand experience Oversee facilities & maintenance: Manage day-to-day maintenance across the retail estate, building strong relationships with vendors and landlords to ensure stores remain safe, compliant, and beautifully maintained Collaborate cross-functionally: Work closely with Design, Retail, Visual Merchandising, and Operations to deliver on-brand, impactful spaces Champion innovation & sustainability: Support the next evolution of our store design while embedding sustainability and quality at every stage Manage multiple global projects: Balance competing priorities across markets, delivering projects on time, on budget, and on brand What you'll need to thrive: Proven experience in retail or hospitality project management, ideally within a premium or lifestyle brand Strong understanding of construction, design coordination, and facilities management Exceptional project management and organisational skills, with the ability to manage multiple timelines and budgets A natural collaborator and communicator, confident engaging with internal teams and external partners A proactive problem-solver who thrives in a fast-paced, entrepreneurial environment Passionate about design, innovation, and creating memorable retail experiences. Experience managing international projects is a strong advantage Ability and willingness to travel The Interview Process and Candidate Experience Life Story & Values - a 30 min video call with our Talent Team for us to get know each other better, asking questions inspired by our three core values Experience Interview - a slightly longer video call for you to meet your manager and discuss your skill-set and experience for the role Final Interview - 1 hour in person task interview to complete and present Feedback: We're committed to creating the best candidate experience we can for you. You'll receive feedback over the phone or email at every stage in the process once you've had an interview so that we can set you up for success and help fuel your growth.
    Permanent
    London
  • RIVER ISLAND
    FTC till end of Jan 2026 We're on the lookout for a superstar People & Service Manager to join the team. As a People & Service Manager, you will constantly strive to improve the customer journey through creating an engaged and motivated team who deliver exceptional customer service. Supporting the Store Leader to develop the team and maintain visual and operational standards, and in turn driving conversion, sales and KPIs. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. About The Role What You'll Be Doing Consistently deliver great service and role model this throughout the store team. Create a diverse and inclusive environment where all your store team feel valued. Create a wellbeing culture in store by being a direct line of communication for the store team. Confidently duty manage in all areas of the store operation including product and operations. Consistently delight customers through delivering the best customer journey across service, people, visual and operations. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. Empower the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Understanding of commercial tools and how to use to drive actions to support store performance. Support the Store Leader to deliver on store KPIs, including sales, stock loss, payroll, conversion, voice of customer, RFID and people KPIs. Support the management of store operations, including compliance with health & safety standards.You'll Be Perfect If You have previous experience in retail management, with a focus on customer service and team leadership. You possess strong communication and interpersonal skills, allowing you to connect with both customers and team members. You're passionate about fashion and understand the importance of creating a positive shopping experience for our customers. You enjoy working collaboratively across the business, from Head Office teams to other Regions to deliver a seamless customer experience. You have a proactive approach to problem-solving and can handle challenges with ease. You thrive in a fast-paced environment and adapt quickly to change. You have a proven track record of developing and inspiring teams to achieve their best And most importantly love our products as much as we do so we create the best possible customer journey!Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. Leading a Team: Your ability to foster a positive team culture will be crucial in creating an enjoyable work environment. This Is For You... We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through Reward Gateway! Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need!We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
    Permanent
    Greenhithe
  • RIVER ISLAND
    FTC 6 MONTHS We're on the lookout for a superstar People & Service Manager to join the team. As a People & Service Manager, you will constantly strive to improve the customer journey through creating an engaged and motivated team who deliver exceptional customer service. Supporting the Store Leader to develop the team and maintain visual and operational standards, and in turn driving conversion, sales and KPIs. For a more detailed overview of this role, check out the job description attached at the bottom of this advert. About The Role What You'll Be Doing Consistently deliver great service and role model this throughout the store team. Create a diverse and inclusive environment where all your store team feel valued. Create a wellbeing culture in store by being a direct line of communication for the store team. Confidently duty manage in all areas of the store operation including product and operations. Consistently delight customers through delivering the best customer journey across service, people, visual and operations. Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution. Empower the team within store to deliver for the customer by always putting customer experience at the centre of decision making. Understanding of commercial tools and how to use to drive actions to support store performance. Support the Store Leader to deliver on store KPIs, including sales, stock loss, payroll, conversion, voice of customer, RFID and people KPIs. Support the management of store operations, including compliance with health & safety standards.You'll Be Perfect If You have previous experience in retail management, with a focus on customer service and team leadership. You possess strong communication and interpersonal skills, allowing you to connect with both customers and team members. You're passionate about fashion and understand the importance of creating a positive shopping experience for our customers. You enjoy working collaboratively across the business, from Head Office teams to other Regions to deliver a seamless customer experience. You have a proactive approach to problem-solving and can handle challenges with ease. You thrive in a fast-paced environment and adapt quickly to change. You have a proven track record of developing and inspiring teams to achieve their best And most importantly love our products as much as we do so we create the best possible customer journey!Things To Consider Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You'll need to be comfortable adapting to situations and juggling multiple tasks. Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store. Managing People: Strong emotional intelligence is essential, as you'll be managing a diverse team. Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment. Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions. Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines. Leading a Team: Your ability to foster a positive team culture will be crucial in creating an enjoyable work environment. This Is For You... We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What we can offer you: Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through Reward Gateway! Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications. A generous bonus scheme & private pension plan. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need!We mentioned the discount, right? Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
    Permanent
    Llantrisant
  • THG
    About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Life at THG Beauty We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader. About Glossybox GLOSSYBOX is a leading beauty box subscription service. Every month we create a unique journey for our subscribers. Our specialist team works endlessly to bring the best in beauty discovery as well as the latest tips, tricks and trends for them to trial. GLOSSYBOX is the perfect treat where every month our subscribers receive a beautifully wrapped GLOSSYBOX filled with 5 surprise beauty treats, we have created a 360° experience that transcends beyond just the box with expert beauty advice and features from the industry. Why be a Senior Marketing Manager at Glossybox? The Senior Marketing Manager will own the integrated marketing strategy, encompassing both brand-building activity and performance marketing. You will be responsible for developing and optimising the channel mix, ensuring all activity drives growth, retention, and brand equity. Working closely with the General Manager, you will own the marketing budget, allocation, and reporting, while managing key internal and external relationships to deliver best-in-class marketing performance. Key Responsibilities Marketing Strategy & Planning - Develop, manage, and deliver the integrated marketing plan across brand and performance channels. - Build and optimise the channel mix (paid social, search, display, affiliates, email/CRM, influencer, PR, partnerships, content, and offline). Collaborate with the commercial marketing team to ensure this plan is integrated within relevant plans. - Own the annual and seasonal marketing calendar, ensuring campaigns are aligned with commercial goals and customer insights. Performance & Brand Marketing - Drive measurable new subscriber and new customer acquisition, engagement, and retention through multi-channel activity. - Collaborate with the brand and creative teams on storytelling, content, and campaign development. - Partner with paid media agencies to shape and optimise performance marketing strategies, ensuring channels deliver strong ROI. - Monitor market trends, customer insights, and competitor activity to continuously refine approach. Budget Management & Reporting - Support the General Manager with the overall marketing budget across brand and performance channels. - Allocate spend effectively, track budgets, and report regularly on performance and ROI. - Provide insight-led recommendations for optimising spend across channels. Team & Cross-Functional Collaboration - Support the senior brand executive in their role coordinating the in-house studio and creative teams to brief and deliver campaign assets. - Manage CRM, influencer and content executives (3 direct reports) to ensure alignment across acquisition and retention channels. - Manage relationships with external agencies and partners, ensuring strong delivery, accountability, and results. Skills & Experience - 6+ years' marketing experience, ideally within beauty, fashion, lifestyle, consumer subscription businesses a bonus. - Proven track record managing both brand and performance marketing channels. - Strong experience working with paid media agencies and confidence in shaping strategy across paid social, search, and display. - Strong analytical skills with the ability to interpret data and make data-driven decisions. - Experience planning and managing marketing budgets, with excellent financial acumen. - Excellent project management and stakeholder management skills. - A balance of creativity and commerciality, with the ability to think strategically and execute effectively. What's in it for me? Career Development Access bespoke development programmes that have been designed and developed by our in-house L&D team.Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays.Don't want to work on your birthday? We don't either! Enjoy your day off on us!Enhanced maternity and paternity pay, depending on length of service.Up to 10 days compassionate leave.Buy back up to 3 days each year.Unlock 2 days volunteer leave after 12-months. Wellbeing Support Access face-to-face and virtual appointments with our in-house GP.Access our in-house CBT therapist.Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.State-of-the-art on-site gym.Access to our on-site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme.Subsidised bus pass from Manchester City Centre to our ICON office.Up to 50% staff discount on THG brands.On-site staff shop.Access to on-site barber.Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
    Permanent
    Manchester