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All job offers Learning/Training Manager

  • Learning/Training Manager

15 Job offers

  • Digital Commerce Coordinator

    MICHAEL KORS
    Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! - Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! "I feel really lucky to be surrounded by such a great team. I'm not only grateful that they've helped me achieve my goals, but also that I can give them a place where they can achieve theirs." - Michael Kors - We have an exciting opportunity for a Coordinator (Concessions), Digital Commerce in our London office. Department Overview: Established in 2016 the Digital department has undergone rapid expansion as it strives to deliver an aggressive roadmap alongside equally aggressive revenue aspirations. The brand is committed to delivering global revenues of €0.5bn from digital and channels over the next few years. Central to that growth is the Digital Commerce team located in London (UK), that currently manages eight localized transactional websites, servicing 50 countries (and growing) including UK, Germany, France, Spain, Italy, Australia, Singapore, India, UAE, South Africa, Russia and more. What You'll Do: The Coordinator, Digital Commerce, will support the Site Merchandisers to maximize sales and visitor conversion across all Michael Kors EMEA International E-commerce sites and channels via efficient planning, coordination, and communication. Manage the day-to-day trading the 3rd party concession partners, ensuring all relevant product & stock is available to trade, working closely with the 3rd party vendors. To manage tracking documents for products not on site, communicating and following up on any delays or missing information to ensure the timely launch of newness to the sites. Coordinate with cross-functional teams to gather all necessary requirements for product to go live; Teams include Buying, Marketing, Warehousing and North America counterparts. To effectively manage Concessions product launch activities, ensuring all products are merchandised and commercially presented online. Oversee & maintain the concessions trading calendar to ensure the Michael Michael Kors brand is well represented for any upcoming events/peak periods, including sale periods and up to date brand imagery. Complete weekly MK & Concession website audits to ensure the highest standards of excellence, consistency, and optimised performance across all EMEA sites. Support the site merchandisers with on site activities on EMEA Sites including visual merchandising, activations, translations, QA and categorisations, Support with daily/weekly reporting against Key KPI's, action focused to drive incremental conversion and sales opportunity. Provide weekly trade summary to the E-com team & wider business teams, including analyzing product and category performance and putting forward recommendations for merchandising improvements. Support the Digital commerce team with business-as-usual tasks, produce ad-hoc and post event analysis on key site activities identifying actionable insights. Ensure clear and consistent flow of communication throughout. Proactively develop and maintain an effective working relationship with the Concession Partners, 3rd Party vendor, EMEA and NA teams. You'll Need to Have: Must be fluent in Spanish. Minimum 1 year experience in an E-commerce/Marketplace role, ideally within an international retail environment.Strong PC Skills - Advanced Excel, Word, PowerPoint Analytically minded Experience in Salesforce and/or Akeneo
    Permanent
    London
  • Coordinator, Disputes

    VF CORPORATION
    Credit Disputes CoordinatorSalary: From £23,000 per year depending on experienceHours: Monday to Friday, 36.25 hours per week (between 8am and 4pm)Working style: Hybrid – 3 days per week on siteLocation: Calverton, NottinghamVF Corporation, the global Fashion and Retail business, has a great new opportunity within our Credit Department based in Calverton, Nottinghamshire!This team forms part of our European Accounting function, so its a fantastic opportunity for someone starting out in their finance career!VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands.At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet.This is our purpose. It's the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together.This is our calling.Let’s Talk about the RoleAs a Credit Disputes Coordinator you will be responsible for managing all disputes and queries across our customer base, investigating and resolving old items, bringing new ideas for process improvements, root cause analysis and working towards goals and targets as part of your great team!How You Will Make a DifferenceYou will also be responsible for: Daily management of portfolio of disputes through an in-house database, ensuring all information is accurate and up to date.Building and distributing reports to key stakeholders, providing trend analysis and overviews of the ongoing and forecasted positionsBuilding relationship with relevant departments and stakeholders by attending recurring meetings.Monitoring and managing assigned portfolio of disputes speeding up the resolution process.Assisting the credit controllers with reconciliations of larger accounts.Accommodate trainings on internal dispute processes to support stakeholders within the brands and department.Skills for Success A proactive approach to your work and willingness to learn new skillsA team player able to build and maintain relationships at all levelsHighly organised and conscientious as well as thorough and methodical in your workUse your IT skills to your advantage each and every day. Some working knowledge of MS Excel would be highly beneficial but we can teach you!What’s in it For You We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package: A supportive feedback-based culture where respect and integrity guide us in what we doAn inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working togetherBe part of an iconic lifestyle brand in a multi brand, multi countries organization50% employee discount on all VF brands both in store and onlineSubsidised canteen and break out areas offering complimentary hot drinksHealth Shield membership and access to numerous health and wellbeing initiativesEmployee Assistance Program, offering access to free services such as Mental Health and wellbeing support as well as legal and financial advice.25 days holiday (plus bank holidays) rising to 29 with length of service and your birthday offSmart pension scheme - 8% employer contributionCycle to work schemeFree secure onsite parking and discounts with local public transportFree to Be, Inclusion & Diversity As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.If you like what you have read and want to join our team then we would like to hear from you!R-20250528-0015
    Permanent
    Nottingham
  • CHANEL
    CRM Coordinator, F&B: Location: CHANEL, 5 Barlow Place, London UK Reports to: CRM Manager Contract: Permanent, full-time CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world. "In order to be irreplaceable, one must always be different" stated company founder, Gabrielle Chanel. At CHANEL, we strive to identify what is unique in each person and support them through their journey with the brand. Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, make up and skincare creations. Your role @CHANEL: CRM Campaign Support | Email Marketing | Driving client loyalty As the CRM Coordinator, you will play a key role in executing the CRM strategy in the UK Region You will support in the planning and delivery of CRM Email Marketing, along with supporting in the execution of CRM campaigns that will support in driving client retention and loyalty. You will also build strong relationships with the UK Region markets and act as the main point of contact with both the email agency and the Global CRM team, as well as work cross functionally with several other departments including E-Business, Design and Retail. What impact you can create at Chanel: Email campaigns - planning and execution, plus supporting the UKR Markets Implement UK email calendar and own the email creation process for the UK region - including briefing, testing and working closely with the CRM agency to schedule campaigns. Build engaging omnichannel client journeys and support CRM Manager on the implementation and maintenance of trigger programs Work closely with the Global team to launch campaigns effectively, and with the Marketing and E-Business teams to align on product priorities for a seamless client experience Develop and own brief request documents to support emails that meet the local trends and business needs Build excellent relationships with the wider business to maximise email campaigns to the local business needs Share post campaign reporting; analyse email performance data and utilise to drive learnings and optimisations for future campaigns Client Retention & Loyalty: Improve client retention and loyalty by supporting on CRM initiatives. Support on executing the CRM gifting strategy and coordination of send outs VIC relationship development and activation support to drive long term client loyalty Support CRM Sampling strategy to drive tactical client engagement and retention Run post campaign reporting to identify value and performance drivers, including learnings and recommendations to evolve future campaigns Deliver client lists for campaigns, to ensure a more tailored client experience Support with CRM database growth opportunities Utilise CRM platform to analyse client KPIs and targeting Help drive new CRM initiatives; working in an agile manner and having a test and learn mindset UK Region CRM - Driving CRM activities in the Region Support the UK region email implementation, whilst managing the coordination of campaigns with Global and key agencies Share campaign content with UK region in a timely manner and support with Global requests Support with market database processes to ensure efficient and compliant processes are met Support in facilitating the region Gift forecasts and manage their orders with Global Regularly share best practices with region, based on UK learnings and encourage new CRM tactics to support their market growth This is an impact-focused summary of the job and it's helpful to note that responsibilities listed are not exhaustive. What you will bring to the role: Exceptional communication and strong relationship building skills 1-2+ years' experience within CRM Pro-active mindset with the ability to propose new ideas and challenge processes Knowledge of CRM best practices, digital lansdcape and email marketing Highly organised with the ability to prioritise workload and excellent attention to detail Strong collaborative skills and able to work in cross-department teams Strong Excel and PowerPoint skills, HTML understanding is desirable You are energised by: Working in a highly collaborative and regional environment Executing successful campaigns and constantly striving for a best-in-class client experience Contributing in the on-going and companywide version of sustainability. Sustainability is one of CHANEL's key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL's House Sustainability Ambitions across our four key areas: Restoring Nature and Climate Investing in Circularity Advancing dignity and prosperity Promoting the autonomy of women What you will gain from this experience: Strong email marketing experience and knowledge of CRM best practices Being a key member of the Marketing & CRM team and building a strong understanding of CRM within the luxury market. The UK Region plays a pivotal role in delivering on CHANEL's House Sustainability Ambitions. Transforming our business and leaving a lasting positive impact on people and planet will require the collaborative efforts of everyone across our House. As an employee of CHANEL, you will be an important part of this journey. Benefits at CHANEL Our employee benefits have been created to support you across your professional and personal life by offering you: Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100's more Mental Wellbeing: Employee Assistance Programmes and Other Support Lines Platforms: Multiple Platforms to support across Wellbeing Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones *Benefits are eligibility dependant and subject to change at any time At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
    Permanent
    London
  • PRIMARK
    What You'll Get The world is changing and it's important we support our colleagues. People are at the heart of what we do at Primark so it's essential we provide the right environment for you to perform at your best. That's why we offer benefits that put you first. Some of our benefits are: 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Flexible Working, opportunity for an early Friday finish, and a subsidised cafeteria. Primark Perks - Discounts with some local partner business to our office.Purpose of the Role Primark Technology is on a transformation journey supporting the business strategy which includes modernising our operating model as well as technology architecture and Cyber Security and Risk posture. This role is key in building and improving Primark's Cyber Security posture. Duties & Responsibilities Actively progress and improve Primark's cyber security posture with the delivery of agreed projects / initiatives aligned with industry best practice. Ensure project deliverables are aligned with the Cyber Roadmap with outcomes directly addressing strategic objectives / maturity gaps / audit points. Advise and lead on solutions with our internal teams / outsourced partners, having a 'hands on approach' including the construction of business cases and contractual arrangements. Have a metric based approach with a structure to enable auditing and managing vendor performance. Coordinating resources, preparing delivery teams for kick-off and ensure effective completion of milestones, controlling scope and mitigating risks. Managing the scope of programme delivery from inception to service delivery - defining, developing and managing implementation schedules Maintaining a roadmap of future initiatives, that effectively facilitates the prioritisation of delivery plans. Ensuring an ongoing focus on delivering the required quality/value for money and compliance with published standards and guidelines. Co-ordinates cross-functional team members, identifies resources needed, assigns and prioritises tasks/responsibilities and ensures deadlines are met. Reports and manages timely with regular communication of programme statuses (including attending programme boards and steering committees). Supports day-to-day prioritisation of work, scope, and troubleshoots reported project issues.Skills & Experience Essential 8+ years' experience with traditional Waterfall and Agile delivery methodology and development methods Certified with appropriate qualifications is desirable, 1. Structured Project Management : Prince / PMP 2. Agile certification, such as Scrum, SaFe, AgilePM 3. Information Security / Data Protection certification An appropriate degree, equivalent qualification or experience Desirable Be a passionate and visionary technologist able to inspire others to challenge and disrupt the current reality to co-create a compelling technology-orientated future business by: Being able to scan potential technologies (established, emerging and emergent). Finding ways to translate that into business opportunities. Be able to take people along with you, empowering new ways of working and successfully executing on those opportunities. Have extensive cyber security delivery and programme/project management experience, Retail experience would be beneficial. Be technically strong across a range of IT disciplines and systems, including cloud and network security. Have worked in a Programme delivery role in a matrixed, distributed and diverse team Have proven experience of working in large, complex technology programmes involving multiple concurrent projects with significant experience of delivering through offshore/nearshore strategic vendors. Knowledge of security frameworks & standards (ISO 27001, NIST, CIS, GDPR, SOC 2) Be experienced in 'hands on' technology software delivery from initiation to implementation. Have knowledge of programme and project management methodology and managing full lifecycle of programmes from definition to BAU service whilst tracking and reporting on progress. Experience of resource management and budget management/planning Be used to working efficiently in a time-sensitive setting and to tight deadlines, maintaining risk and cost constraints at critical points in the programme/project. Be an excellent communicator and an effective problem solver.Business Context: Really exciting time for Primark: Ambitious growth and transformation agenda Expansion into new markets and store growth in existing markets Deliver more memorable in-store experiences every day Further deliver on our Primark Cares sustainability strategy Create operational excellence to support and empower our customer-facing teams Cyber Security &Technology will be at the heart of this growth and transformation agenda We want to use the latest technologies to do things smarter, better and faster ...to continue to offer Amazing Fashion at Amazing Prices Ready? Good - because we can't wait to see what you can offer. You'll be joining a team of diverse, passionate, and talented individuals where you'll truly belong, collaborating on projects that will shape the future of our industry. If you're excited about this role but don't meet all the criteria, we encourage you to apply. You may be the right candidate for this role or another one, and our recruitment team Can determine where your skills may fit in at Primark. Apply to be part of our future and we'll help you develop yours. At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business a over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns please reach out to our talent acquisition team to discuss.
    Permanent
    Reading
  • BOOTS
    Job Title: Release Coordinator Location: Nottingham or Islington, London Contract: Perm Recruiter: Noaman Hussain About the role As a Release Coordinator, you will meaningfully contribute to the management of, and successful implementation of IT changes and software releases. Your work will have a positive impact throughout the IT function, from office IT infrastructure, AWS platform and software releases, ensuring technical changes are managed in an efficient and auditable manner. Boots Online Doctor is a healthcare platform that connects patients with qualified medical professionals and is a growing business. We are looking for a Release Coordinator to join our team focusing on the management and improvement to our IT change and software release process. With this role you have the opportunity to shape and improve on current processes and will become an important part of the Boots Digital Health IT Team reporting into the IT Service Delivery Lead. Key responsibilities Refine release tickets by following and understanding what is required to be released in each Squad or in general across all teams. (This included all releases e.g. hot fix, sprint feature release, retro release in all environments e.g. Staging/Live) Meeting deadlines to arrange release shortlist and raise the release request on time through CMS Jira tool Improve / support release documentation to ensure a standardised and efficient release process Coordinate the release retro, run all release related meetings, and organising the release processes Understand / support technical information Maintain release documentation and work with stakeholders and developers on the Roll Back plans, run book and release documentation Work with the technical teams to ensure all software release and IT change information is collated and accurate before the weekly Change Advisory Board meeting Ensure that changes are scheduled for the approved time and date, completed changes are closed, RCA documents raised for any failed changes / releases Maintain change control audit documentation Communicate approved changes to relevant business stakeholders Ensure standards are maintained What you'll need to have Organised and process driven working methodology Excellent documentation skills and an eye for detail Ability to communicate effectively across multiple business stakeholders It would be great if you also have These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match this additional criteria. Previous experience in change management Mobile app release management experience Experience of working in a technical / development environment M_o_R (Management of Risk) qualification Our benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better. What's next Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. #LI-Onsite
    Permanent
    London
  • FASHION RETAIL ACADEMY
    Closing Date: 24/06/2025 Programme Manager: Maths Education for Industry Group (EFI) Full-Time Permanent About the role The Programme Manager: Maths is responsible for the effective day-to-day leadership and delivery of our Maths curriculum programme within Further Education (FE). They will ensure outstanding teaching, learning, and assessment, strong student outcomes, and compliance with internal and external quality assurance standards. The postholder will work collaboratively with teaching staff, support services, and industry partners to deliver high-quality and industry-relevant education that supports learners' progress, achievement, and destinations. This role focuses on operational excellence, curriculum management, learner experience, and supporting the delivery of key departmental performance indicators. The Programme Manager will also carry a teaching load appropriate to their area. This exciting role provides the opportunity to thrive in a supportive, collaborative, and innovation-led culture where your contributions truly make a meaningful impact. About you Qualifications: Teaching qualification and/or educational management experience and relevant degree or postgraduate qualification. Experience: Extensive experience in teaching and curriculum leadership within FE, HE, or Apprenticeship provision, combined with educational management expertise, a proven track record of improving student outcomes, and a strong background in team management and staff development. Expertise: Strong understanding of quality frameworks and performance improvement processes. Passion: Driven by a passion for inclusive, industry-aligned education and committed to raising aspirations for all learners, with a proven ability to motivate and inspire outstanding teaching teams. If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further. Why The EFI? We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including: Funded professional qualifications, personal growth allowance and annual CPD. Generous and flexible leave options, including an around-the-world trip after five years of service. Market-leading family-friendly pay, including six months of fully paid maternity, adoption, and shared parental leave. Monthly wellbeing allowance and financial loan options to support your financial health. Salary: From £42,550 to £47,150 per annum, subject to qualifications and experience How to apply/Next Steps: Create an account via our website, click 'Start Application' and submit your completed application form. Please note as we are an education provider, CVs are not accepted. You can find our EFI Application Form here. Closing Date: 8am on Tuesday, 24 June 2025. Interviews/Recruitment Day: TBC - Interviews to be held in-person at Electra House, Moorgate, EC2M 6SE More Information/Contact us: For more information about the EFI Group, visit our EFI, FRA and LCBT websites and refer to the job description. Please contact [email protected] for further information. The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer. Thank you for sharing our values and commitment to student safety.
    Permanent
  • BODEN
    Stylish, grounded, uplifting - these values live through everything we do at Boden. Without the collaboration, honesty and friendship between our teams, we wouldn't be where we are today. We curate a world of beauty that's ethical, inclusive - and importantly - good fun. We inspire you to live your best life. We are Boden. Overview Reporting to the Transformation & Training Lead, the L&D Manager is responsible for managing learning programmes, LMS platforms, compliance training and increasing management capability, as well as delivering successful onboarding of new starters. You will be a strong collaborator, communicator and facilitator, supporting behavioral change and employee engagement. This role ensures a culture of continuous learning and development, driving performance across Boden offices in the UK and US. Location: 3 - 4 days per week based at our North Acton Office. What You Will Do Strategy Implementation & Training Delivery Implement our L&D strategy to support business objectives and employee growth. Design & deliver training programmes/workshops with a particular focus on management & leadership capability. Support the application of the performance management cycle. Work closely with the Internal Communications & Employee Experience Manager to drive awareness of L&D resources available. Stay updated on industry trends and best practices in learning and development. Liaise with external suppliers and masterclass experts to organise and schedule sessions. Administration of booking venues, courses, sending diary invites, and tracking attendance to assist the roll out of learning interventions. Management of Digital Learning Platforms Manage/optimise the digital learning platforms - drive engagement and compliance, as well as evaluate its success. Act as main point of contact for any general enquiries with systems or workshops. Maintain L&D tools and resources, including the intranet Learning Hub site. Monitor, track and evaluate the effectiveness of training initiatives through feedback & performance analysis, to ensure solutions are cost effective and meet ROI KPIs. Setting Up New Starters for Success Work collaboratively with the wider People Team to ensure all new team members have a smooth induction experience. Deliver a best-in-class induction that inspires, motivates and supports the values of Boden. Demonstrate the impact of induction activities and identify opportunities to improve our new joiner experience.
    Permanent
    London
  • GUERLAIN
    POSITION: CRM & CLIENTELING COORDINATOR 6 MONTHS FIXED TERM DEPARTMENT: SALES LOCATION: LONDON, HYBRID REPORTS TO: CRM & CLIENTELING MANAGER PURPOSE OF THE ROLE The CRM & Clienteling Coordinator will support the CRM & Clienteling team with CRM & Clienteling campaigns, the Guerlain&You loyalty programme and reporting on the impact of activities. The CRM & Clienteling Coordinator plays a crucial role in the successful execution of CRM & Clienteling initiatives. Working collaboratively across various teams, ensuring the seamless coordination of campaign elements whilst adhering to established brand guidelines to meet commercial targets. This role also encompasses the monitoring of loyalty programme stock levels to ensure efficient resource allocation and, producing comprehensive reports & monitoring campaigns to assess effectiveness and to track activities. The ideal candidate is a collaborative and resourceful individual with good communication skills who enjoys working across teams to deliver successful campaigns. They are able to work effectively with a brief, coordinating across various team touchpoints, and possess a genuine passion for CRM & Clienteling communications and delivering an exceptional client experience in an iconic luxury beauty brand. CRM & Communications Initiatives Support the CRM & Clienteling Manager and Intern with the delivery of the CRM & Clienteling Communications Calendar and CRM initiatives: Coordinate the end-to-end CRM & Clienteling communication (Email, SMS, Clienteling App BeeGold & Direct Mail) delivery, ensuring on-time execution by overseeing briefing, HQ creative adaptation, proofing, targeting, and deployment and working closely with internal teams and the communications agency Develop bespoke CRM & Clienteling communications by executing pre-defined campaign plans, collaborating with internal teams to gather necessary elements, creating on-brand creative, securing approvals, and managing workflow to ensure timely delivery Maintain and update email creative, utilising the Dartagnan email creative tool Execute direct mail campaigns by partnering with printing agencies to fulfil direct mailers and prepare associated gifting materials Provide logistical support for clienteling campaigns, including managing stock, coordinating gift preparation, and ensuring timely delivery to stores and clients Collaborate with UK Sales team members and CRM teams to develop and deliver bespoke CRM & Clienteling communications for retail partners by working from provided instructions, collaborating with internal teams to gather necessary elements, securing approvals and ensuring timely delivery of these initiatives Assist the CRM & Clienteling Manager with database management tasks and data acquisition initiatives as required Loyalty Programme Assist the CRM & Clienteling Manager with day-to-day operations to deliver an excellent client experience of the loyalty programme in-store and online: Oversee weekly loyalty gift orders, ensuring timely and accurate processing Supervise loyalty programme stock inventory to ensure consistent stock fulfilment and availability for the loyalty programme, both online and in-store Reporting Assist the CRM & Clienteling Manager with regular reporting to provide visibility of resource allocation and monitor overall impact: Use a campaign tracker to monitor CRM & Clienteling campaign activity, ensuring efficient resource allocation and sharing across teams Produce reports on CRM & Clienteling campaigns' performance using Google Analytics, CRM BI, and ad hoc data extracts to assess overall effectiveness and disseminate findings across the business POSITION WITHIN THE ORGANISATION Reports to CRM & Clienteling Manager Direct Reports None Internal Interactions: UK Sales team UK Marketing teams UK Retail team UK Logistics team International CRM/Digital teams (Paris) International Client Services team (Paris) External CRM Agencies Print suppliers Retail Partners
    Fixed-term
    London
  • URBN
    About Us URBN UK Limited is part of the URBN Group, a global retailer, with its European Head Office located in London. Its retail offering in Europe takes the form of three brands. With stores in more than 10 European countries and a strong e-commerce presence, we're driven by the same core values as our customers, and we approach our work with a sense of community and purpose that sets our brands apart. We love what we do. Role Summary The main objective of this role is to apply customs related international trade knowledge and expertise (particularly in relation to duty management) in support of both import volumes and exports shipments. To become a key member of the Customs Compliance team, with specialist knowledge to advise and oversee all principal Customs regimes. This role is based in our London office with a fixed term contract until December 2025. What You'll Be Doing Working closely with the UK Customs Operations Manager on providing advice regarding classifications, valuations, duty reliefs, preference including DCTS, and other Customs related matters. Review invoices, packing lists and other shipping documents on daily basis Provide clear customs clearance instructions to various brokers Monitor various mailboxes and distros and respond to queries Work with vendor base to ensure accuracy of information for Customs entry purposes. Partner with brands and accounting for chargebacks related to vendor compliance. Duty Planning - working with our designers/development/logistics teams to verify the tariff classification, duty rate and documentary requirements prior to order being placed to ensure accurate landed costs. Liaise with Customs Brokers to ensure Customs clearance KPI's and accuracy of declarations. Maintain SOPs that are trained out and adhered to, with the aim of standardising processes and ensuring compliance across all associated functions (vendor base and buying teams). What You'll Need - Knowledge of customs clearance process/documentation. Experience in creating, checking, and processing of all relevant importation documentation- Knowledge of Ricardo duty management system or similar- Experience involving shipments from Far East, EU, Turkey and USA would be beneficial- Ability to build effective relationships with internal and external stakeholders.- Experience with customs classification of various range products- Familiar with classification GIR- Strong communicator with a flexible and adaptable approach to new challenges. Have the ability to work in a fast paced, everchanging landscape- Organised with an eye for detail, who can prioritise and manage their own time and workload.- Inquisitive with a desire to overcome challenges and improve processes.- Proficient IT skills across MS Office #URBN The Perks Work-life balance: Flexible start and finish times Bring your dog to work Wellbeing: Employees Assistance program to support with mental, physical and financial health Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount of external gym memberships Private Medical Insurance Employee Discount: Up to 40% off at all URBN Brands Community: One paid day to either volunteer or fundraise for a charity of your choice Travel: Cycle to work scheme, season ticket loan Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
    Fixed-term
    London
  • LUSH
    Location: Poole/London Hybrid: on-site 3 days a week Diversity matters We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you! Who we are You might know us as the inventors of the bath bomb, but there's more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. The Living Wage Foundation's statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what's inside that counts - whether that's an ingredient in a product, or the minerals in a smartphone. The role The Programme Manager plays a pivotal role within Lush Global Digital - steering strategic programmes that make meaningful change happen across the business. They're the force that turns vision into motion, scoping the path ahead and rallying teams to move with clarity, purpose, and momentum. At the heart of this role is delivery - shaping, prioritising, and coordinating large-scale initiatives while guiding cross-functional teams through ambiguity, challenge, and progress. Programme Managers bring structure to complexity, keeping delivery grounded while holding space for flexibility and curiosity. As a bridge between business and technical teams, they champion collaboration and shared understanding - ensuring the work we do is both visionary and viable. Whether it's leading system rollouts, modernising operations, or launching new tools, the Programme Manager is there from definition to delivery - adapting to shifting priorities and always keeping the mission in sight. The initial focus of this role will be the Product Available Everywhere programme - a business-critical initiative to modernise Lush's global stock visibility and availability. From shaping processes to orchestrating delivery, this role will lead the way in aligning teams, solving real-world problems, and building better experiences across the globe. Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change. Key Responsibilities 1. Programme Leadership & Strategic Ownership Own and evolve programme roadmaps in partnership with key stakeholders. Translate strategic goals into clearly defined projects of work. Remain adaptable to take on new programmes as priorities shift.2. Discovery & Solution Definition Lead the early discovery phases of projects, working with the CTO, Tech Leads, and Business Analysts to shape problem statements, explore solutions, and map delivery. Ensure discovery work aligns with strategic objectives and results in clear, actionable plans for Producers to deliver.3. Stakeholder Engagement & Internal Consultancy Act as a strategic partner to internal stakeholders building strong relationships, listening to challenges, and identifying opportunities for tech to adapt and support. Act as an internal account manager within LGDL, surfacing ideas and problems that could be addressed via Digital tools and systems. Bridge the gap between technical teams and operational stakeholders to ensure alignment and shared understanding.4. Change Management & Transformation Work alongside relevant business and change teams to support large-scale change management processes. Ensure that system and process changes are embedded successfully, with clear communication and planning to support transition and adoption.5. Programme Operations & Delivery Oversight Be accountable for project timelines and the overall delivery health of the programme. Oversee dependencies, risks, scope changes and progress across multiple workstreams. Evaluate and optimise delivery processes to improve efficiency and sustainability. Maintain clear communication with stakeholders and leadership around status, roadblocks, and delivery confidence.6. Collaboration & Coaching Support and mentor Producers within their Programme. Foster a collaborative and transparent working culture between Digital and other teams. Skills, Knowledge and Expertise Proven experience managing complex projects/programmes and cross-functional teams. Strong stakeholder engagement and communication skills. Experience in shaping and executing roadmaps aligned to strategic business goals. Understanding of change management processes. Comfortable leading discovery and defining high-impact solutions. Strong problem-solving, adaptability, and critical thinking skills. Experience mentoring and developing others. Comfortable navigating ambiguity and shifting priorities. Confidence in the face of adversity and project challenges. "Nice To Have" Skills and Experience Experience in digital, retail, or manufacturing environments. Exposure to enterprise platforms such as ERP, CRM, or CMS systems. Knowledge of reporting tools and performance metrics. Familiarity with Agile and iterative delivery practices.
    Permanent
  • VF CORPORATION
    Credit Disputes Coordinator Salary: From £23,000 per year depending on experience Hours: Monday to Friday, 36.25 hours per week (between 8am and 4pm) Working style: Hybrid - 3 days per week on site Location: Calverton, Nottingham VF Corporation, the global Fashion and Retail business, has a great new opportunity within our Credit Department based in Calverton, Nottinghamshire! This team forms part of our European Accounting function, so its a fantastic opportunity for someone starting out in their finance career! VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It's the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling. Let's Talk about the Role As a Credit Disputes Coordinator you will be responsible for managing all disputes and queries across our customer base, investigating and resolving old items, bringing new ideas for process improvements, root cause analysis and working towards goals and targets as part of your great team! How You Will Make a Difference You will also be responsible for: Daily management of portfolio of disputes through an in-house database, ensuring all information is accurate and up to date. Building and distributing reports to key stakeholders, providing trend analysis and overviews of the ongoing and forecasted positions Building relationship with relevant departments and stakeholders by attending recurring meetings. Monitoring and managing assigned portfolio of disputes speeding up the resolution process. Assisting the credit controllers with reconciliations of larger accounts. Accommodate trainings on internal dispute processes to support stakeholders within the brands and department. Skills for Success A proactive approach to your work and willingness to learn new skills A team player able to build and maintain relationships at all levels Highly organised and conscientious as well as thorough and methodical in your work Use your IT skills to your advantage each and every day. Some working knowledge of MS Excel would be highly beneficial but we can teach you! What's in it For You We're in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That's why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we're the total package: A supportive feedback-based culture where respect and integrity guide us in what we do An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together Be part of an iconic lifestyle brand in a multi brand, multi countries organization 50% employee discount on all VF brands both in store and online Subsidised canteen and break out areas offering complimentary hot drinks Health Shield membership and access to numerous health and wellbeing initiatives Employee Assistance Program, offering access to free services such as Mental Health and wellbeing support as well as legal and financial advice. 25 days holiday (plus bank holidays) rising to 29 with length of service and your birthday off Smart pension scheme - 8% employer contribution Cycle to work scheme Free secure onsite parking and discounts with local public transport Free to Be, Inclusion & Diversity As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike. If you like what you have read and want to join our team then we would like to hear from you! R-20250528-0015
    Permanent
    Calverton
  • NEW LOOK
    We're the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other. The Role: To ensure a smooth day to day continuity of supply of New Look Labelling and Packaging from nominated suppliers to New Look's specification and to maintain accurate reporting to facilitate the retrieval of rebates. WHATS IN IT FOR YOU: 40% staff discount plus friends & family discounts throughout the year Access to our reward platform for external discount and offers Private pension scheme Virtual GP access for you and your children - it allows you to speak to a doctor at a time and date that suits you All employees are covered by our life assurance policy from day one Unlock extra leave with our buy more holiday scheme. Celebrate YOU! Enjoy an extra paid day off on your birthday each year Enhanced maternity, paternity and adoption leave, and shared parental leave. Spread the cost of your commute with interest-free season ticket loans Do your bit for the environment and save money with our Cycle2Work scheme We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust What you'll be doing: Works closely with the Sourcing Operations Manager to identify priorities and work in line with company calendar. Establishes and maintains relationships with packaging suppliers to enable and achieve the best possible service from them. Oversees the maintenance of a central library /database of all components/ materials/ sizes/ tested combinations/ prices and overall gatekeeper of issuing briefs for new designs globally. Manages critical paths for label and packaging projects Writes clear briefs based on templates and communicates efficiently across all stakeholders. Ensures supplier packaging manuals are up to date and regularly maintained. Technical interface with packaging suppliers to maintain reporting systems. Accountable for ensuring rebates are tracked each month keeping finance informed and rebates are achieved (circa £1.5 m per annum). Provides finance with guidance on budget planning and monthly spend. Raises GNFR purchase orders, tracking spend and approving invoices. Executes monitoring of lead times and resolving any issues within the packaging supply chain to support speed to market of product to store/multi-channel. Oversees monthly stock reviews are provided to BMD to prevent slow moving stock or stock shortages to prevent any delays to intake of goods. Who you are: An understanding of customer: experience in providing customer service to internal and external customers and building strong relationships.Ability to engage stakeholder internal and external. Developing negotiation skills. Resilient and not afraid to challenge for improvement.Organised and able to manage own time.Be able to understand financial impact of packaging programmes and the linkage between packaging and buying practices. An appreciation of end-to-end supply chains and manufacturing processes.PC literate - Excel, Word, Power point, Outlook and open to learn and help develop new platforms Knowledge of reporting and able to interpret results concisely.Creative problem solver. Adept at troubleshooting problems, co-ordinating and executing activities on multiple complex projects ensuring alignment with corporate goals and compliance with all regulatory requirements.Self-starter, able to recognise the need to keep all informed and identify emerging risk. Why New Look? We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We're proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role. Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process.
    Permanent
    London
  • FOOTASYLUM
    Description We are seeking a forward-thinking Transformation Programme Manager to join our dynamic team. This is a standalone role with a big remit: driving strategic change, embedding Key Value Driver (similar to the concept of OKRs), and helping our business execute on its ambitions with clarity and impact. If you're commercially astute, people-focused, and thrive in environments where transformation and agility are the norm - this could be your next big step. What You'll Be Doing: Lead the delivery of transformation projects aligned to key strategic objectives, with a strong focus on OKRs (Objectives & Key Results) and measurable business outcomes. Work closely with senior leadership to identify, assess, and steer opportunities for operational and strategic improvement across the organisation. Select and apply the right project management methodology (Agile, Waterfall, hybrid) based on project needs - with a strong focus on results over process. Continuously adapt and improve our strategy execution framework as well as support it becoming part of our Footasylum DNA step by step Support initial administrative and coordination tasks, with clear scope to evolve the role into a more strategic and leadership-driven position as transformation matures. Track and report progress, ensure visibility of delivery milestones, and maintain accountability across teams and stakeholders. Balance the 'hearts and minds' approach - inspiring teams and championing the change - with commercial focus, ensuring projects deliver real, tangible value to the business. Collaborate with cross-functional teams and enable a performance culture rooted in clarity, purpose, and outcomes. We're Looking For Someone Who: Has demonstrable experience in project or programme management, ideally in a transformation or change-focused environment. Brings a consulting background or has worked directly on transformation initiatives involving OKRs, KVDs (Key Value Drivers), or similar frameworks like any form of agility at scale. Understands the rhythm and scale of a business like Footasylum - ideally with experience in fashion, retail, or a fast-paced consumer-facing environment. Is confident working autonomously in a standalone role, but equally comfortable influencing senior stakeholders and facilitating collaboration. Possesses strong communication, storytelling, and stakeholder management skills - a real "hearts and minds" leader who connects the dots between strategy and people. Is adaptive, hands-on, and comfortable wearing multiple hats as the role evolves from foundational work to more strategic transformation leadership. Bonus points for certifications in PRINCE2, Agile, Waterfall or similar frameworks. Why Footasylum? We are one of the leading omni-channel retailers across the UK, but more than that we are a brilliant place to work. We value you and your development. We have loads of examples of people moving upwards, across to other departments and given training to excel their personal and professional skills. Our aim is to create a fun environment, where your success is paramount to ours and you are given the right tools, support and platform to achieve your goals. Diversity We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are building services to customers and the wider business. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences and backgrounds. Recruitment Process We review applications on an individual basis, and if we feel you would be a good fit we'll invite you for a call or Teams video for an informal chat about the role, and to see if we're a good fit for you. We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you and why you feel that this is the opportunity for you. Please note, this is not a remote role and our expectation is that you will be able to attend our Head Office in a hybrid way, in Manchester.
    Permanent
    Rochdale
  • FRASERS GROUP
    Physical retail is changing. Frasers Group must adapt and change with the trends to make sure we survive in tough retailing conditions. Our Physical retail stores are our window to the world's consumers: The Creative Co-Ordinator supports the Creative Project Lead with leading the drive for change in our Bricks and Mortar locations- from overall store concept design and delivery to shop fit rollouts - it is a role that encompasses all facets of the business: culminating in the delivery of an elevated retail experience that our customers now expect from Frasers Group. Responsibilities will look to drive the brand forward with new and existing estate within the Group. You will help drive the direction, development, coordination, implementation, execution, control and completion of specific projects, ensuring consistency with corporate strategy, commitments and goals. The ideal candidate will be adept at project coordination, taking our store development ideas from concept to completion, while keeping in mind the in-store customer experience. You will always look as to how both the customer and staff environment can be elevated within our stores while keeping inline with company standards to create documentation throughout the process. The responsibility. Delivering the design output of Store Development Projects. Working with our project teams and external agencies to produce a final product that wows our consumers. From a Brand-new Concept to a new item of shop fit, each project should bring something new to the in-store customer experience Coordinating the Design & Programme process of Store Development Projects Understand our strategy and business and coordinate directly with our Project Teams, Designers and External Manufacturing Partners to deliver a refreshed customer experience. This involves adapting and renewing Company Standard Specifications in line with the latest Retail Concept to produce specific briefing documents. Understanding and delivering of Retail Operations Building strong relationships with key business retail partners. To learn and understand the businesses key commercial strategies at retail to ensure fundamentals are met while elevating the store through development projects. Drive Efficiencies of all Store Development Projects Whilst improving the Customer environment, it is important that our staff environment is also significantly improved. This part of the role involves engaging with internal Retail stakeholders to ensure our new stores are as efficient and comfortable for the store staff as possible. Programme Co-Ordination Attend site visits and manufacturing partners with all key stakeholders during development projects and ensuring all communication is standardized and relevant. Understanding all key aspects particularly within development projects, keeping in mind current store commercials and future business direction. Execution of Store Development Projects Ensuring the delivery of retail development projects within the Group are actioned, keeping one eye on what has been executed, ensuring that each projects is done so with Group efficiencies in mind. This role is based onsite at our Shirebrook HQ, Monday-Friday Along with your benefits package we also offer a wide range of perks for our colleagues: Reward, Recognition and Opportunities Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant. Fearless 1000 - By October 2025, we want our share price to hit £10. If that happens for 30 or more consecutive trading days, all colleagues across the business will receive a bonus! The top 1000 performers in the company will receive unprecedented bonuses, worth from £50,000 to £1million! Senior leaders across the business nominate these performers twice a year for embodying our core values and delivering exceptional performance*. *subject to terms and conditions Frasers Festival - an event like no other! Our Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe - hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more. CEO Sessions - Once a quarter we offer 20 employees the opportunity to attend our "CEO Sessions" ran by our CEO and leadership team. Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business. Retail Reconnect - In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work. Employee Welfare Frasers Fit - Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free. Retail Trust - We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support. What's next? Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.
    Permanent
    Shirebrook
  • SELFRIDGES
    CRM Coordinator Job Introduction As CRM Co-ordinator, you will be responsible for coordinating & optimising the email and app marketing programme for Selfridges. Working closely with our Digital Trading, Marketing, Analytics, Creative and Development teams, you will be responsible for delivering best in class email and app campaigns. You have great attention to detail, are proactive, have the customer at the forefront, have a good understanding of digital and can analyse key metrics across marketing. As a CRM Co-ordinator, your key responsibilities will be: End-to-end execution of email and app marketing channels Coordinate and update email and app content calendar Attend weekly briefing meetings with Trade, Copy, Design & Marketing Liaise with CRM Analysts to define customer segments for campaigns Create Email and App briefs liaising with trade on product selection, editorial on copy and the design team on look and feel Ensure campaigns are signed off by relevant stakeholders Schedule, test and deploy campaigns Implement email & app testing strategies, adjusting strategy based on results Deliver weekly and monthly reports on campaign performance Understand and create mobile optimised campaigns with customer journeys at front of mind Monitor and report on email and app competitor activity Stay in the know on industry insight and trends to fully optimise emails and app messages Build relationships with multiple teams to ensure email & app campaigns are optimised and efficient The Ideal Candidate: Experience working within digital marketing, with a good understanding of email and app marketing Individual must be flexible, highly organised and able to manage their time effectively whilst prioritising and completing deadlines. Great attention to detail, proof-reading and ability to manage multiple tasks to a high level of quality. Strong communication skills and ability to present complex data and reporting clearly to stakeholders across the business Good knowledge of Excel, Powerpoint and basic understanding of web analytics tools e.g. Google Analytics Selfridges Apply
    Permanent
    London