All job offers IT Manager

Farfetch is a leading global marketplace for the luxury fashion industry. The Farfetch Marketplace connects customers in over 190 countries and territories with items from more than 50 countries and over 1,400 of the world's best brands, boutiques, and department stores, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a global marketplace. PORTO Our office is near Porto, in the north of Portugal, and is located in a vibrant business hub. It offers a dynamic and welcoming environment where our employees can connect and network with a large community of tech professionals. TECHNOLOGY We're on a mission to build end-to-end products and technology that powers the an incredible e-commerce experience for luxury customers everywhere, understanding the motivations and needs of our customers and partners, to designing and testing hypotheses, to creating industry-leading experiences for luxury customers. THE ROLE Within the Corporate IT Infrastructure team, the IT Infrastructure & Digital Workspace Administrator/Engineer focuses on the administration, security, optimization, and continuous delivery of core IT systems, corporate applications infrastructure, employee endpoints, and digital productivity platforms. This position enables other teams by fostering a self-service model, empowering users to be autonomous. Automating infrastructure tasks, workflows and integrations is an essential tool to enable our users. WHAT YOU'LL DO Optimize Service Continuity: ensure service level and uptime for infrastructure components, including upgrades for corporate applications (SAP, Sailpoint). Optimize VM and Cloud resource usage to requirements, enabling Azure Virtual Desktops (AVD), and ensuring proper backups. Enable a Simple and Self-Service Experience: empower users by implementing simple, documented, and self-service workflows to use their desktops, allowing them to fulfill their mission in the organization. Use device management tools such as JAMF and Intune, administer and support key productivity platforms, including Google Workspace and Slack. Automate Workflows and Integrations: use administrative and systems automation tools, such as PowerShell, Azure Automation to integrate applications and automated workflows. Incident Response: Serve as a top contributor in resolving issues and incidents, quickly mitigating high-impact events. Strategic Alignment: drive simplification and standardization, aligned with company and group policies on security and compliance.WHO YOU ARE Demonstrate deep technical expertise and the capacity to learn new skills quickly. Ideally have know-how in some of the following areas: Azure Cloud resources; Windows ActiveDirectory; Windows and Linux system management; Endpoint management; Google Workspace; Terraform. Experienced in DevOps environment, as a system administrator. Have a background in Software development or system scripting experience. Curious to adopt AI as automation tool to increase efficiency and productivity. Demonstrate strong collaboration and teamwork skills, applying technical know-how to unlock complex problems. Employ strategic thinking to align solutions with broader organizational context, focusing on business impact and long-term IT strategy.REWARDS & BENEFITS Health insurance for the whole family, flexible working environment and well-being support and tools Extra days off, sabbatical program and days for you to give back for the community Training opportunities and free access to Udemy Flexible benefits program EQUAL OPPORTUNITIES STATEMENT Farfetch is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law.SCAM DISCLAIMER It has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent Farfetch in order to attract candidates to a SCAM. Please be aware that Farfetch does not conduct recruitment processes through messaging apps or any unofficial communication channels, other than our official careers website. Additionally, Farfetch will never ask candidates for any form of payment during the recruitment process.

Job Title: IT Contract Governance Manager (Hardware and Services) Location: Nottingham Contract: Perm Recruiter: Noaman Hussain Who we are International Technology & Advanced Analytics (IT2A) is a multi-national team of specialists in security, hosting, architecture, software engineering, networks and project delivery, supporting two of the UK's most trusted and established brands - Boots and No7. Partnering with some of the finest tech providers and utilising a cutting-edge tech stack, we use the latest technology and robust data to transform our pharmacy and retail offerings, improve experiences for customers and patients and enhance operational effectiveness. A proud equal opportunity employer, we embrace team member diversity and provide a positive and inclusive working environment for all. About the role The IT Contract Governance Manager (Hardware and Services) will oversee the IT Hardware and Services (including IT outsourcing) contracts within the organisation. You will ensure contract value and compliance and supports strategic activity with related IT subject matter experts. You will understand hardware and service (including IT outsourcing) agreements with excellent written and verbal communications to influence stakeholders. You will own and manage a master database of hardware and service agreements that will be used to oversee contractual compliance and support the optimisation of spend through greater insight and coordination across the Hardware and services contract landscape. Key responsibilities Oversee and report on the IT contract landscape for hardware and services, working with contract owners, procurement and finance to develop and manage strategies for value and compliance to optimise value Create and maintain accurate records of contract compliance and performance (from an oversight perspective). Create reports and analysis to track the view of contract performance status, value realisation, issues and issue resolution Produce and manage an annual contract management plan in collaboration with internal stakeholders to; Ensure the timely amendments or renewal activity to avoid disruptions in service and use negotiation, involving Procurement and legal following policy Record and track planned contractual value drivers / reductors Collaborate with contract owners to ensure they understand future requirements, enabling the rightsizing of agreements and efficiency of spend including supporting the 3YP process Where appropriate, and working with procurement and legal to help negotiate terms and pricing, drawing on learnings and strategies employed successfully with other suppliers (in line with WBA policy and governance processes) Evaluate and improve contract governance processes, recommending improvements to internal stakeholders to enhance efficiency, accuracy and value optimisation Liaise with IT Purchasing function to ensure purchase orders are raised and invoices processed in an accurate, timely and compliant manner What you'll need to have Experience managing and/or governing IT contracts (preferably hardware / services and outsourcing) Good understanding of IT contractual mechanisms, performance models and compliance requirements Familiarity with contract language and working with platform and legal teams to manage amendments A track record of driving value from supplier agreements, including achieving favourable terms and cost efficiencies Analytical mindset and interpretation of data to identify trends and support decision-making Growth mindset, seeks challenge and new experiences Comfortable to lead challenging conversations at senior levels Able to communicate effectively and hold stakeholders to account in identifying and delivering cost optimisation opportunities Good understanding of finance and planning processes in IT context Our benefits Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. What's next Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. We are a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. #LI-Onsite

Role - Solutions Architect Contract: Permanent Shift pattern: Full time - 5 days in the Office Location: Nottingham - NG90 Closing date: 12th November 2025 Recruitment Partner: Matthew Nelligan About the role Looking for a talented and high performing Solutions Architect to design and deliver creative solutions across multiple capabilities of the International Retail, Commercial and Supply Chain business. To work on some of the biggest transformational IT projects in Europe. An individual who is adaptable and transferable with an ability to undertake a broader range of activities to capitalise the opportunities that will be available to them as they progress through our transformation programmes. Whilst an understanding of development processes and design is useful as part of Solution architect's skillset, this is an Architecture design role not a development one. Key responsibilities The delivery of high-quality solution designs for the projects you are working on. Provide an open communication link between the Solution Delivery team, IT partners and the wider business to develop quality architecture deliverables and ensures that the produced architectural artifacts are fit for purpose. Support the development of roadmaps for the business and technology. Develop & maintain a deep understanding of the organisations IT strategy, technology frameworks within IT and overall Enterprise Architecture roadmap. Ensure that design governance at the Enterprise and Solution levels are adhered to within retail and supply chain. Liaise and form good working relationships with other Architects to gain their expertise, input and estimates where required. Assist in the production and validation of estimates for Roadmaps and Projects, ensuring that all design components have been included and the costs represent best value for money. This includes validation of designs/estimates provided by third parties. Provide advice on key design decisions arising from the requirements/epics/user stories that drive high cost/complexity versus business value and propose adjustments and/or alternative solutions to deliver maximum value. Support the Lead Architect through the creation and maintenance of Architecture Standards, Patterns, and Solution Building Blocks to drive solution re-use, delivery pace, quality assurance and cost efficiency. Supporting RFI\RFP tenders with suppliers as the technical SME Produce Outline Solution Architectures that ensuring all key design decisions are identified and prioritised. Be accountable for the technical delivery of your projects by taking ownership for the end-to-end design, ensuring that detailed design and development implement in accordance with the architectural deliverables. Review detailed designs and the solution at key points during the project to ensure that the integrity of the end-to-end integrated design has been maintained. Oversee and perform peer reviews of the Outline Designs, High Level Designs and Detailed Designs produced by other peers, partners and third parties. Architect, design, govern and support projects from and end-to-end perspective for the entire project lifecycle. Skills and Attributes Experience in solution design preferably including Azure technology stack, Java EE or Microsoft .NET. Extensive experience of Solution architecture (minimum of 5 years active). Experience of using architecture using modelling languages such as ArchiMate to help visualise, analyse and describe complex systems. Experience of a TOGAF aligned framework for architectural designs. Experience of using case tools like Alfabet, Aris or Sparx Enterprise Architect in helping to design architectural deliverables. Understanding of different architecture building blocks and integration patterns somewhat agnostic of technology. Working with and leading a cross functional team of SAs and other SMEs (Integration, Infrastructure, Security) Work and support with Test teams, service introduction teams, data governance teams to ensure the effective delivery of projects. Collaborating with other roles; Product Owners, Business Analysts, Testers, Security and Service Introduction teams to ensure the effective delivery of solutions. Collaborate Enterprise Architects and contribute to the definition of transitional architecture moving the business towards desired target states. In-depth experience of design and development of IT Solutions ideally Cloud Hosting (Microsoft Azure), Web Services & Micro Services with an understanding of Security such as PCI & GDPR and customer facing technologies. Ideally experience with integration technologies such as Talend, Software AG, WMQ, Azure stack, MuleSoft, Ideally experience of designing and recommending azure infrastructure capabilities to meet architectural needs; however, experience of other cloud technologies would be acceptable. Our benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better. What's next If Successful, one of our Talent Partners will be in touch to discuss your application and go through the process with you. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

Because you can see how we can be better. Innovate, your way. Primark is a leading global fashion retailer, with over 450 stores across 16 countries and employing over 72,000 people. With our commitment to providing high-quality, affordable fashion, we have experienced rapid growth and expansion. As part of our continuous development, we are expanding our Technology Architecture Department to support, enable and grow our business capabilities. We are seeking an experienced Solution Architect to join our team and help guide and deliver Primark's ambitious business strategy while ensuring alignment with the architecture guidelines and policies. Primark Technology is embarking on a transformation journey to support and enable business strategy, which includes modernising our operating model as well as our retail, supply chain and buying systems As a Solution Architect, you will help us define our high-level architecture, and will design solutions to deliver great business outcomes, meeting our longer-term strategy. You will Influence and promote the collaboration across platform and domain teams on the solution design. Partnering with platform and domain teams, you'll elaborate the solution and its interfaces, validating technology assumptions, evaluating implementation alternatives, and contributing towards the product area's roadmap If you are passionate about technology, possess excellent architectural skills, and have a strong background in solution architecture, you will be an ideal fit for this role. What You'll Get People are at the heart of what we do at Primark, so it's essential we provide the right environment for you to perform at your best. Let's talk lifestyle: 27 days of annual leave, plus bank holidays - with the option to buy up to 5 more. Flexible working arrangements, including the opportunity for an early Friday finish. Access to a subsidised cafeteria. Primark Perks - enjoy discounts with local partner businesses near our offices What You'll Do Design technical solutions that may span multiple workstreams, whilst identifying downstream application dependencies. This role not only owns the solution through to delivery but is also responsible for understanding the wider Primark application estate Develop an evolving and balanced solution architecture for projects, addressing business function needs and achieving alignment with known business function priorities and roadmaps, enterprise architecture principles, standards and governance process agreeing design changes and pragmatic trade-offs Identify and exploit the re-use of any components, patterns and techniques and document these for re-use by other projects Establish and direct proof-of-concepts in innovation and make recommendations on technology adoption Work with the Security and Information Risk functions to ensure any solution meet the needs of our security standards and principles Manage logical to physical design, collaborating with both internal and external delivery partners. Where required, establish and direct innovation-led proof of concepts and make recommendations on technology adoption and benefits Ensure that delivery projects plan for all relevant architectural governance and design reviews Develop the solution and technical acceptance criteria to ensure the integrity of any proposed solutions across our technology estate and enable communication to relevant stakeholders. Support delivery projects in accounting for solution infrastructure from an operational and supportability perspective and that all non-functional requirements (including SLAs for business continuity, availability and scalability, security) are addressed in the solution. Ensure that the solution architecture balances functional, service quality and operational management requirements but remains bound by relevant commercial, business function and technical constraints. Share and collaborate on technology solutions with other stakeholders, especially implementation partners to ensure skills are developed in-house and knowledge is retained. Communicate portfolio of content and reusable solutions to suppliers and partners, ensuring the most appropriate deployment of their technology and products as possible. Support wider Tech relationship with technology vendors. What You'll Bring 2+ years of experience with IT Architecture and System implementation. Experience of defining application architectures and roadmaps for complex solutions working for all layers of the architecture A background in delivering solutions that securely span a complex infrastructure domain Experience of systems development change lifecycles, best practices and approaches Excellent collaboration skills with the ability to communicate complex technical concepts clearly to peers and leadership level colleague An appropriate degree, equivalent qualification or experience Successful candidates will: Be a passionate and visionary technologist able to inspire others to challenge and disrupt the current reality to co-create a compelling technology-orientated future business by: Being able to scan potential technologies (established, emerging and emergent) and finding ways to translate that into business opportunities Be able to take people along with you, empowering new ways of working and successfully executing on those opportunities Ability to understand complex technical processes/challenges and create pragmatic solutions Strong interpersonal skills enabling the ability to comfortably communicate with key stakeholders, including senior business leaders, product owners, project managers and business analysts. Practical experience of delivering change in a fast-moving, multi-vendor environment supported by an agile delivery framework Previous experience in retail, preferably with a leading and innovating retailer Experience within an architecture team where you have developed solutions aligned with an overarching strategy. A good understanding of how to derive complex solutions for a truly global business where the customer experience is seamless across multiple channels, including retail store interactions. Experience of providing leadership and guidance to peers and more junior members of the team. Because you can see how we can be better. Innovate, your way. What's a career at Primark all about? The positive impact you're making, the experiences you're having and the people you're with. You're our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way. #LI-KS1 Our fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. If you require extra support at any stage of the selection process, please get in touch with our team at [email protected]. REQ ID: JR-180

Job Title: Solution Architect - Data Platform Location: Nottingham Contract: Perm Recruiter: Noaman Hussain About the role We're looking for a talented individual to make the next step in their career and join us as a Solution Architect responsible for leading the definition, design and delivery of data products and solutions on the platform. As a Solution Architect you will be: Responsible for leading the definition, design and delivery of data products and solutions on the Data Platform. Ensuring all solution designs meet agreed business requirements are cost effective, deliverable and supportable. Align to and continuously improve on platform principles, standards and patterns. Work with internal teams to deliver platform capabilities allowing us to maximize the value of our data. Engaging with external technology and engineering partners to ensure our solutions align to industry best practices & forward plans. Work in conjunction with the Platform Architect to create reusable designs & platform capabilities. You will bring strong technical and analytical abilities and a passion for delivering results for customers - internal and external. So, if you are passionate about working with data to solve business problems and excited by the idea of joining an industry-leading data team, we'd love to hear from you. What you'll need to have These are the essential skills or experience needed to succeed in this role. In-depth Azure knowledge and experience for data platform related technologies Experience with Databricks or equivalent cloud data tooling In-depth experience in design and development of IT and data solutions A broad and balanced understanding of IT capabilities, methods, and technologies Experience influencing senior stakeholders on the solutions for proposed initiatives Excellent stakeholder management and communication skills Familiarity with Data Engineering approaches needed to fulfil MI and Analytics requirements It would be great if you also have These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match this additional criteria. Data product delivery experience for varying levels of data maturity Experience in team management Experience of being a subject matter expert for globally distributed teams Experience working in Retail, Pharmacy, Healthcare, Supply Chain or CPG industries Experience in architectural notation, such as C4 or UML Our benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better. What's next Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. #LI-Onsite

Job Title: Digital Solution Architect Location: Nottingham Contract: Perm Recruiter: Noaman Hussain Who we are International Technology & Advanced Analytics (IT2A) is a multi-national team of specialists in security, hosting, architecture, software engineering, networks and project delivery, supporting two of the UK's most trusted and established brands - Boots and No7. Partnering with some of the finest tech providers and utilising a cutting-edge tech stack, we use the latest technology and robust data to transform our pharmacy and retail offerings, improve experiences for customers and patients and enhance operational effectiveness. A proud equal opportunity employer, we passionately embrace team member diversity and provide a positive and inclusive working environment for all. About the role Responsible for the application solution design for active digital projects. Following a standardised delivery framework approach; Ensure projects can progress through main stages gates through the direct authoring of high-quality designs created to accommodate product team requirements and a enterprise-friendly IT delivery environment. The role centralises on key relationships with Project Management, Technical Delivery teams, and Product Team representatives. About the Role: We are looking for an experienced Solution Architect that specialises in eCommerce Single Page Applications (SPA's). You should hold a understanding of MACH architecture framework, standards and best practices, the ability to create scalable and robust solutions based on pre-defined requirements and the ability to translate proposed solutions to non-technical stakeholders. Key responsibilities Design and oversee the architecture following the Project Delivery framework, ensuring solutions are scalable, secure, and maintainable. Collaborate with product team and project delivery representatives - to translate requirements into high-quality design and provide guidance on the target architectural patterns. Evaluate design decisions and provide recommendations that support both the idealistic architecture approach and more general project delivery considerations (time & effort). Identify and represent RACI aspect related to the architecture delivery of assigned projects. Stay up to date with the latest industry trends and architecture patterns/frameworks. Represent project designs at multiple design authorities. Present and articulate technical design into non-technical stakeholder requirements. What you'll need to have Attention to detail when considering the creation of design artefacts and solving problems You will manage partners, focusing on the translation of non-technical requirements into technical design and the reverse. You will provide rationale recommendations through well-documented design decisions. Ability to deliver within a eCommerce investment portfolio. It would be great if you also have Experience within an architecture delivery environment for eCommerce services. TOGAF or similar industry-recognised architecture certifications Experience with MACH architecture delivery Experience with software architecture principles and design patterns. Additional experience with Salesforce eCommerce solutions a benefit. Our benefits Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. What's next Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. We are a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. #LI-Onsite

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a global, purpose-led company on an exciting growth journey with an amazing culture and great benefits. Our culture is welcoming and inclusive -- everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding for high performance. Your overall well-being is important to us; we offer generous benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive sample sales. We are invested in your professional growth - you'll have access to free executive coaching on-demand. This Role is Tailor-Made for You Because: We are seeking a seasoned Retail IT Manager to lead and evolve our retail technology landscape across the UK and EU regions. This role is ideal for a hands-on leader with deep experience in retail IT operations and project delivery, particularly in managing and deploying modern POS systems. The successful candidate will be based in our London office, working closely with store operations, infrastructure teams, and global IT stakeholders. A Day in the Life: Key Responsibilities Lead the planning, execution, and support of retail IT initiatives, including POS upgrades, store openings, and infrastructure refreshes. Own the end-to-end lifecycle of retail technology deployments, ensuring timely delivery, budget adherence, and operational excellence. Collaborate with cross-functional teams including Retail Operations, Helpdesk, and Security to align IT solutions with business needs. Manage vendor relationships and coordinate with external partners for hardware, software, and network services. Ensure high availability and performance of retail applications, including CRM, mPOS, and store network infrastructure. Monitor and report on system health, incident trends, and support metrics to drive continuous improvement. Participate in strategic planning for retail technology evolution and innovation. Requirements Minimum 8 years of experience in IT, with at least 6 years in a retail-focused environment. Proven track record of managing and deploying modern POS systems and retail applications. Strong understanding of retail operations, store infrastructure, and customer-facing technologies. Experience with project management methodologies and tools. Excellent communication and stakeholder management skills. Fluent in English; additional European languages are a plus. Willingness to travel across UK and EU regions as needed To Land This Role: Why You'll Want to Join Our Team: How We Work Together Adaptable - We change before we have to Entrepreneurial - We own it Collaborative - There's no "I" in Tory Client & Brand Focused - We put ourselves in Tory's shoes Live the Values - We show up for each other Functional Expertise - We're constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.

We're looking for a Quality Engineering Manager to join our Fintech team here at N Brown. What will you do as a Quality Engineering Manager at N Brown? Lead the Testing Centre of Excellence to drive best practices, consistent standards, and strategic direction for all aspects of testing-both manual and automated-across all squads. Define and maintain the overall test strategy, ensuring that quality is embedded throughout the software delivery lifecycle and that no gaps exist in test coverage or approach across the platform. Line manages a team of manual test analysts and automation testers who are embedded within agile delivery squads, supporting their career development, coaching, and technical growth. While squad leads are responsible for day-to-day work allocation, you're accountable for ensuring that testing is carried out to a consistently high standard, aligned to the organisation's testing strategy, tooling, and processes. Collaborate closely with Technical Leads, Product Owners, and QA team members to ensure that testing practices support reliable, secure, and scalable delivery. Identifying and driving opportunities for test automation, continuous testing, and quality improvements, working hands-on where needed to implement tools, frameworks, or improvements that uplift testing capability across squads. Identifying and assessing new and emerging technologies, products, services, methods and techniques. What skills and experience will you have? Proven experience defining and executing QA strategies that blend manual and automated testing; able to lead testing initiatives end-to-end across the SDLC. Hands-on experience writing and maintaining automated functional/E2E tests using TypeScript and Jest, with a focus on stability and maintainability. Experience designing and executing performance and load tests using tools like JMeter, with a deep understanding of interpreting metrics and tuning systems. Strong manual testing background with a knack for identifying edge cases, usability issues, and high-risk areas; able to guide exploratory testing efforts when automation is insufficient. Experience setting up test data strategies, using fixtures/factories, and implementing mocks/stubs for services, APIs, and external dependencies to support reliable automation. Deep integration of test suites into CI/CD pipelines, enabling early feedback and fail-fast workflows; collaborates with developers to promote testability and quality from the start. Leads by example with code, test design, and reviews; mentors' testers and developers in quality practices and fosters a culture of shared responsibility for quality. What's in it for you? Hybrid working 24 days holiday (+ 8 bank holidays) Annual bonus scheme Enhanced maternity and adoption leave Company pension with up to 8% N Brown contribution Mental Health support both internally and externally, including access to our wellbeing champions and counselling services A range of financial wellbeing support Colleague discount across all N Brown brands Onsite café with subsidised rates and local restaurant discounts! Life Assurance and Private Medical Insurance Paid volunteer time - all our colleagues can take a full day paid to volunteer for a charity of their choice N Brown - who we are and why work for us? At N Brown, we're committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by 'championing inclusion, we'll become the most loved and trusted fashion retailer'. Diversity, Equity, Inclusion and Belonging are, therefore, at the heart of our culture. We're a forward-thinking digital retailer with a financial services proposition to be proud of. We're customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. We're experienced, with over 160 years of trading under our belt. We're inclusive, as we believe in fashion without boundaries; and we're sustainable, striving to make as little impact on the planet as possible. In May 2024 we were delighted to be named one of The Sunday Times Best Places to Work 2024. We work hard to create a happy and inclusive culture for everyone and we're so proud to have made this list - as voted for by our very own colleagues! Ways of Working We offer hybrid working which varies across the business depending on the role you're in. Our Head Office is located in the Northern Quarter in Manchester City Centre. So if you are travelling by train, tram or bus we're perfectly located, plus we're surrounded by cool cafes, trendy bars and the best places to eat! Our working hours are 36.17 per week and our core working hours are between 10am - 4pm. Given we don't have strict working hours you can find the working pattern that's right for you. Our promise to you: We're an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Please know your application is being reviewed by a real human being, not AI. We value your interest in joining us and appreciate you taking the time to submit your application. What happens when you apply to a role at N Brown? As soon as we receive your application, we'll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck!