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All job offers E-business Manager

  • E-business Manager

17 Job offers

  • MICHAEL KORS
    Department overview: Established in 2016, the Digital department has steadily grown, driven by an ambitious roadmap and bold revenue goals, all while delivering a best-in-class customer experience. With a target of €0.5 billion in global digital revenue over the coming years, the brand is investing heavily in digital innovation and customer engagement. At the heart of this growth is the London-based Digital Commerce team, which manages nine localised transactional websites serving customers in over 50 countries, including the UK, Germany, France, Spain, Italy, Australia, Singapore, India, Poland, and South Africa. A highly commercial, detail-oriented professional with strong organisational, communication, and management skills, adept at meeting deadlines and multitasking in a dynamic environment. What You'll Do: Operating within a fast-paced, international environment, this role is both hands-on and strategic. It offers a high degree of autonomy and ownership, making it a challenging yet highly rewarding opportunity for a driven digital professional. This role is built around two key pillars, content management and site optimisation, each equally vital to the success of Michael Kors' EMEA digital presence. Reporting to: Director, Digital Commerce (EMEA) We have an exciting opportunity for a Manager Content & Optimisation Optimisation: Drive performance across all EMEA sites and channels by optimising the Salesforce Commerce Cloud e-commerce platform and merchandising tools to consistently improve conversion rates.Partner with the Director to define and execute the end-to-end Conversion Rate Optimisation strategy, including a robust A/B testing roadmap via the Dynamic Yield Platform to maximise the impact of all available tools and features. Foster strong relationships with vendor account managers to pilot innovation, new features, and deliver best-in-class digital customer experiences. Leverage data to evaluate site engagement and constantly test and refine site navigation, filters and key interaction points, for enhanced customer experience and performance. Optimise on-site search, sort rules, and visual merchandising tactics to improve product discoverability and conversion, while developing scalable playbooks for seasonal execution. Deliver regular reporting and post-test analyses to generate actionable insights and inform future optimisation efforts. Collaborate proactively with U.S. counterparts to share insights, align on global CRO initiatives, and adopt best practices across regions Content Partner with the Director to define and communicate the seasonal content strategy for Michael Kors EMEA sites, aligning with business priorities and brand direction. Manage the e-commerce content calendar to ensure timely planning, communication, and delivery of all web content across key markets. Collaborate cross-functionally to execute end-to-end content, supporting key products, seasonal trends, campaigns, and initiatives. Align with the Global Content Strategy, while delivering localized, engaging, and relevant content tailored to the EMEA audience Create detailed content briefs for design, covering homepage creative, category landing pages, trend edits, seasonal refreshes, evergreen content, promotional messaging, and editorial features. Coordinate with design and web production to ensure smooth implementation of content updates and enhancements across all digital touchpoints Manage asset trackers and product readiness, to ensure readiness for timely content launches. Analyse content performance, identify opportunities for optimization, testing, and continuous strategic improvements A purpose-driven workplace where you can grow your career, enjoy flexible benefits, and be part of a culture built on inclusion, impact, and recognition. Career Growth Clear paths for progression, leadership opportunities, and mentorship programs to help you thrive. Work-Life Balance & Flexibility Support for your well-being with flexible work options and generous time-off policies. Diversity, Equity & Inclusion Be part of an inclusive culture-recognized by Forbes as a Best Employer for Diversity-where diverse talent is empowered to succeed. Exclusive Employee Perks Enjoy discounts on premium products and luxury brands. Impact & Social Responsibility Contribute to global and local causes through volunteer days, sustainability programs, and charitable giving. To know more about working at Michael Kors, click here!
    Permanent
    London
  • FASHION PERSONNEL
    A fast-growing luxury e-commerce brand is looking for a Head of E-Commerce to lead online growth and strategy. You'll take ownership of the Shopify platform, optimise the site for traffic and conversions, and manage external digital partners. Your goal is to boost sales, improve retention, and strengthen the brand's digital presence. We're looking for someone with proven e-commerce experience in beauty, fashion, or lifestyle, strong Shopify expertise If you're data-driven, analytical, and thrive in a fast-paced start-up environment, this is your chance to shape the digital future of a luxury brand. In addition to a competitive salary, benefits this role offers hybrid working and an annual bonus. Apply today!
    Permanent
    Central London
  • PANDORA
    E-commerce Trading Executive Contract: 6 month fixed-term contract Start date: December 2025 Location: Flexible hybrid working style with three days in the London office The role Reporting to the Senior Specialist, the eCommerce assistant is responsible for set-up and execution of trading activities to support business objectives across the UK & IE website, incorporating new product launches and promotional activity and across content and onsite merchandising. About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024. Our people Our global team of over 33,000 passionate individuals helped Pandora achieve record earnings in 2023, driven by a new long-term growth strategy. This rapid progress has fostered an ambitious and empowering culture. As we grow, we continue to invest in our talent. We're seeking people who share our values and can help us realise our ambitions. What to expect from the role Timely and accurate execution of trading activities to support the businesses commercial plans across UK & Ireland websites Timely and accurate execution of content assets to support the businesses commercial plans and efforts to drive brand desire across UK & Ireland markets Support in the testing and delivery of promotional activity across UK & Ireland markets to support trading performance Planning and maintenance of content & trading calendars to align with trading and marketing activations Optimisation of trading performance through onsite merchandising inc. internal search Reporting and analysis of trading activities to support and help shape trading optimisation and inform decision making Work closely with global eCommerce and local teams to identify and address issues affecting trade performance including optimisations and enhancements of tools and processes. Build and maintain strong working relationships with digital marketing, merchandising and other team members to ensure efficient planning, execution and to a high standard Prepare creative briefs for local graphic design team in preparation for promotions and campaign launches Resolution of issues and execution of optimisations relating to content and merchandising as they arise across the UK & Ireland sites The successful candidate Minimum 2+ years' experience in ecommerce retail environment Experience with Salesforce commerce cloud Experience working with a CMS (Ampliance a preference) Experience with PIM systems (InRiver a preference) Experience with eCommerce merchandising (Bloomreach a preference) Commercially astute, customer focused and analytical Can do attitude, can work under pressure to tight deadlines Attention to detail Craft Your Future with Pandora: A Career Built Around You At Pandora, your career is a journey of growth, development, and limitless potential. We believe in empowering you to shape your own path and craft your own incredible. What We Offer Our focus is on offering you a career that's as unique as you are. We provide the tools, opportunities, and support you need to thrive: Career Development & Growth: Be at the forefront of an inspiring journey with tailored development plans, mentorship, and regular reviews to ensure you're on track to achieving your goals. Competitive Salary & Regular Reviews: We make sure your efforts are rewarded fairly, with regular opportunities to review your progress and success. Generous Bonus Scheme: Your hard work doesn't go unnoticed, with opportunities to earn performance-related bonuses. Hybrid Working Flexibility: Strike the perfect balance between collaboration and focus, with three office days and two work-from-home days between Monday and Thursday. Early Finish Fridays: Start your weekends early by finishing work at 3 PM every Friday. Private Healthcare: Your wellbeing is our priority, with access to private healthcare that keeps you covered. Employee Discounts & Perks: Enjoy 55% off Pandora products and exclusive access to discounted brands, cinema tickets, gym memberships, holidays, and more. Annual Leave & Flexibility: 25 days annual leave plus bank holidays, with the option to buy or sell leave, and your birthday off to celebrate YOU! Wellness Hub & Support: Access to wellness resources and a dedicated Employee Assistance Programme offering free, confidential support 24/7. Recognition & Celebrations: Your achievements are our success. With a recognition programme and regular celebrations, we ensure every success is shared and appreciated. At Pandora, we believe in creating not just a job, but a journey of fulfillment, growth, and success. If you're ready to take the next step in crafting your incredible career, join us and let's build something extraordinary together. Your future is waiting - craft the incredible with Pandora! Please understand that due to the large number of applications, we regret that only online applications can be considered. Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. *If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible*
    Fixed-term
    London
  • FASHION PERSONNEL
    Join a fast-growing luxury e-commerce brand on a mission to elevate its digital presence and accelerate global growth. As Head of E-Commerce, you'll take full ownership of the Shopify platform, driving online sales performance, customer engagement, and conversion optimisation. You'll shape the brand's digital strategy end-to-end - from site experience and analytics to managing external digital and performance partners. You'll be the driving force behind: Developing and executing the e-commerce growth strategy Optimising the site for traffic, conversion, and customer retention Overseeing digital campaigns and performance metrics Enhancing UX/UI and ensuring seamless customer journeys Managing agency relationships and digital budgets Ideal candidate will have proven e-commerce leadership experience in beauty, fashion, or lifestyle. Is fluent in Shopify and comfortable with analytics and digital performance tools What's on offer: Competitive salary + annual bonus Hybrid working model (London HQ) The opportunity to shape the digital growth of a luxury brand If you're ready to take ownership and make an impact - apply today and help define the next chapter of this brand's digital story.
    Permanent
    London
  • FASHION PERSONNEL
    A fast-growing luxury beauty startup, is seeking a Senior Ecommerce Manager to lead their ecommerce strategy and drive growth. In this role, you will manage the Shopify platform, optimize site performance, and oversee relationships with external digital agencies. You'll be responsible for increasing traffic, conversions, and revenue, while enhancing brand visibility and customer retention across digital channels. The ideal candidate will have proven ecommerce management experience in beauty, fashion, or lifestyle, with strong expertise in Shopify. You should have a track record of managing digital agency relationships and a strong analytical mindset. The role requires the ability to thrive in a fast-paced, startup environment and collaborate across teams. This is a unique opportunity to shape the ecommerce strategy for a growing luxury brand, with a competitive salary, benefits, and career progression opportunities as the business scales. Don't miss out, apply today!
    Permanent
    Central London
  • THG
    About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Job Title: Ecommerce Executive - Korea Reporting to: General Manager - Asia Company: THG Nutrition Location: Seoul, South Korea About THG Nutrition & Wellness: THG Nutrition & Wellness is home to some of the best loved and most trusted names in wellbeing and nutrition, including Myprotein, the world's largest online sports nutrition brand, its family of brands, Myvegan, Myvitamins, and MP Activewear. We want to be the world's most empowering health movement, championing everyone to live healthier, more active lives. Our brands and people exist to break boundaries, to power and empower those who want more. We break conventions, we're a force for good, and we keep it real. These are the values that drive us through every day. About the Role: This is a unique opportunity for a dynamic and experienced individual to join our entrepreneurial team and play a pivotal role in driving growth within the Korean market. As the Ecommerce Executive, you will be responsible for: Market Activation Planning: Develop and execute comprehensive market activation plans for key trading periods for Korea, ensuring alignment with global strategies and tailoring them to the Korean market. Cross-Functional Collaboration: Collaborate closely with Product, Trading, and Marketing teams to ensure cohesive strategies and seamless execution across all functions. Customer Journey Optimisation: Identify opportunities to enhance conversion rates and basket metrics through continuous optimisation of the online customer journey. Sales and Profitability Management: Maximise sales and profitability by effectively managing the Profit & Loss (P&L) statement and implementing strategic initiatives to drive growth. Marketing Optimisation: Work with the marketing team to drive incremental revenue and optimise marketing activities, ensuring campaigns are effective and ROI is maximised. Customer Acquisition and Retention: Develop strategies to acquire new customers and increase customer lifetime value, leveraging local market insights and data. Competitive Analysis: Monitor competitor movements and industry trends to maintain a competitive edge and adapt strategies accordingly. Performance Reporting: Provide regular performance reports and insights to the Regional Manager, using data to inform decision-making and drive growth. Key Skills and Qualifications: Proven experience in ecommerce (2+ years), preferably within the health and nutrition sector, with a strong understanding of the Korean market. Native level Korean language skills both written and spoken Business level English language skills both written and spoken Strong analytical skills with the ability to interpret data and make data-driven decisions. Ability to think creatively and develop innovative strategies to engage with the Korean audience. Excellent collaboration skills, with the ability to work effectively across different teams and functions. Strong communication skills, both written and verbal, with the ability to present insights and strategies clearly and persuasively. Up-to-date knowledge of ecommerce trends, particularly within the health, fitness, and nutrition sectors THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
    Permanent
    Manchester
  • BOOTS
    Role: E-Commerce Lead - Digital Healthcare Contract: Full Time - Permanent Workplace: On-site Location: Nottingham Support Office - NG90 Closing date: 31st October 2025 Recruitment Partner: Matthew Nelligan Contact email: Matthew Nelligan About the role This is an exciting opportunity to join the Digital Healthcare team, at a time of expansion and transformation. Reporting to the E-commerce Manager, the E- Commerce Lead for Digital Healthcare plays a crucial role in driving market-beating performance within our Pharmacy and Health Services business. The role will work across a wider Digital Healthcare team to effectively build the Pharmacy and Health Services plan online. Specifically the role includes: Driving growth within the Pharmacy and Health Services Online and on the App. Monitoring and driving KPI's to deliver overall digital Pharmacy and Health Services performance. Cross functional working as part of a matrixed team of health & digital experts. Comfortable in landing daily activities including the optimising of customer journeys, SEO, content, marketing, and other online levers. Lead salesplan asset planning and creation for pharmacy and services. Creation of weekly and monthly reports, to understand performance and opportunities. Engage, manage, and influencing multiple company partners across varying departments. As part of medium- and long-term transformation plans, visualise, create and explain the customer experience, making recommendations to Pharmacy, Health Services and Digital Leadership teams and supporting the development of the future roadmap. Strategic data analysis of KPIs to inform decision-making of new plans and launches, whilst ensuring transformation projects have landed successfully against KPIs. Analyse market trends using internal and external tools to review how Boots measures against its competitors, creating an action plan to win back market share. Support the management of the Digital Healthcare P&L.What you'll need to have Digital experience, with a customer focussed approach and ability to drive Pharmacy and Health Services Online and on the App. To effectively manage and prioritise workload requests (ranging from ad hoc to long term) in order to deliver new projects and updates on time and to brief. Comfortable commercially; able to analyse financial and customer metrics; use data and insight to increase performance. Willing to think differently and adapt approach to achieve new successes within a tough, but exciting competitive landscape. Excellent partner management - the ability to engage, influence and hold to account the team, peers and partners. Ability to create launch plans and decision making to optimise the online customer experience. Our benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better. What's next If Successful, Matthew will be in touch on next steps and to go through the process Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
    Permanent
    London
  • BARBOUR
    Company Description: The Barbour story began in 1894 in South Shields in the North East of England. Founder John Barbour began supplying oilskins and other garments to protect the growing community of sailors, fishermen and dockers. Still family owned and now fifth generation, Barbour HQ remains in South Shields. Under the leadership of Chairman Dame Margaret Barbour, Barbour has grown into a lifestyle brand sold in over 55 countries worldwide including Europe, the US and Asia offering a wardrobe of stylish functional clothing, footwear and accessories inspired by the unique values of the British countryside. The iconic Barbour Bedale and Barbour Beaufort wax jackets continue to be made by hand in the factory in South Shields. In 2020, Barbour launched Wax for Life, an overarching name for all of Barbour's wax services designed to encourage customers to extend the life of their wax garments. Wax for Life includes re-waxing and repairs (first introduced in 1921) and Barbour Re-Loved an upcycling circularity initiative. Each year over 70,000 wax garments are sent back to Barbour globally to be repaired, rewaxed or altered. Position Overview: We are currently recruiting for a Global Ecommerce Operations Manager to join our dynamic and fast-paced DTC Ecommerce team based at Barbour House, South Shields. You will support the DTC Global Ecommerce Director in all operational areas of e commerce within the business. Primarily, you will be tasked with the operational management and strategic development of our global platforms in the UK, US, DE, IT and the role out of further transactional sites globally. You will support the DTC e commerce and digital teams to ensure the consumer experience of the Barbour brand across web and social channels is outstanding, whilst ensuring we maximise the commercial opportunities within this. You will have full responsibility to manage the operational workflow of the team under the DTC Global E commerce Director for barbour.com, to support the development and implementation of strategy and to work alongside the wider management team supporting our unique vision of connecting our DTC and wholesale e commerce business. You will provide strategic direction, support, and oversight to distributor partners in their own ecommerce presentation of Barbour online. You will be involved in management of the Salesforce Commerce Cloud platform, the CRM system and of all global sites. You will support and align with the global digital teams with the "creation" of all digital assets for our brand development and our vision. Essential Duties and Responsibilities: Support with key strategy development and implementation. Support the general management of all global sites including the launch of the new local sites. Work within the ESG management team to deliver the priorities in the overview plan and ensure we share and develop best practice from wholesale and vice versa. Work with supporting functions, including IT, Customer Services, Warehouse, Supply Chain, to ensure the smooth operation of ecommerce processes. Work in partnership with Global Partners teams in ensuring that regional distributors are supported in all elements of their own ecommerce development and operations, ensuring adherence to global brand standards. Identify new market opportunities for global ecommerce expansion and project manage market entry. Support in the development and refinement of online customer journeys through entire customer lifecycle. Lead the selection and management of relevant third-party technology and service providers, in the continuous development and optimisation of our ecommerce proposition. Skills and Experience: Experience managing an agency/ development days / requirements / cost & benefit trade-offs / budgeting / project management. Demonstrable experience leading ecommerce operations including, but not limited to, warehouse operations, payment processing solutions, customer services, translation services Experience of working in an Ecommerce environment and understanding of Ecommerce consumer user journey - analytics experience preferable and a clear understanding of the importance of the brand through our .com and social channels. Technical understanding and experience of managing a .com platform on a global level (Salesforce Commerce Cloud would be preferable). To directly support the DTC Global Ecommerce Director, supporting on management of the wider team and the development and implementation of strategy. Ability to work with many stakeholders including wholesale, retail, buying and merchandising, marketing, IT, finance, and global markets. Ability to work with the DTC management team to ensure all activity is "joined up" and working side by side to hit our objectives and priorities. Outstanding commercial and trading skills and the ability to drive the commercial plan for the site and support the DTC business in its entirety. Experience with using a CRM system for decision making and actioning insights. Benefits: Discretionary Company bonus scheme Staff discount Staff shop Healthcare cash plan 25 days holiday as standard increasing with length of service plus bank holidays Note: In the event that a sufficient volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
    Permanent
    Jarrow
  • THG
    About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Role: Category Performance Executive | Ecommerce Reporting to: Category Manager / Head of Ecommerce Brand: Myprotein Location: THG HQ, Manchester (WA15 0AF) - Fully Office Based THG Nutrition THG Nutrition is home to some of the best-loved and most trusted names in wellbeing and nutrition, including Myprotein, the world's largest online sports nutrition brand, and its family of brands - Myvegan, Myvitamins, and MP Activewear. Our brands and people exist to break boundaries; to power and empower those who want more. Role Overview: As a Category Performance Executive, you'll play a key role in supporting the growth and optimisation of multiple product categories within the Myprotein portfolio - including Clothing, Vitamins, Bars, Foods, Snacks (BFS), Hydration, and Core Nutrition. You'll work closely with the Ecommerce Category Manager to monitor performance, deliver actionable insights, and help implement trading strategies that drive sales, engagement, and profitability across global markets. As a Category Performance Executive You'll: Category Performance & Analysis Support the Category Manager in tracking and analysing category performance across key markets. Monitor sales data, pricing trends, and site metrics to identify growth opportunities and trading risks. Assist with the creation and execution of category plans to maximise sales and conversion. Conduct regular website audits to ensure category visibility, accuracy, and optimal customer experience (CX). Market & Competitor Insights Research competitor activity, product launches, and pricing to support category strategy decisions. Report on market trends and emerging opportunities to inform marketing and product plans. Collaborate with Brand and Marketing teams to ensure alignment between category positioning and consumer demand. Pricing & Promotions Help manage day-to-day pricing updates and promotional activity across Myprotein sites. Support the execution of promotional campaigns, ensuring timely implementation and accurate tracking. Work with regional teams to ensure promotional activity meets both growth and margin targets. Cross-Functional Collaboration Liaise with supply chain and trading teams to maintain stock availability and support new product launches. Work with procurement, logistics, and finance teams to support cost efficiency and margin improvement. Partner with customer service and marketing teams to share insights and ensure a consistent customer experience. Performance Reporting Maintain and update dashboards and reports to track performance by product category and region. Present key insights to internal stakeholders to inform weekly and monthly trading reviews. Support senior team members with ad hoc analysis and reporting requests. What we are looking for: Around 1-2 years of experience in Ecommerce, Category Management, or Digital Trading - ideally in retail, FMCG, or nutrition. Strong analytical mindset with the ability to draw insights from data and report trends clearly. Commercial awareness and basic understanding of pricing, promotions, and profit margins. Good collaboration and communication skills with experience working cross-functionally. Highly organised, detail-oriented, and proactive in identifying opportunities for improvement. Comfortable using analytics tools (e.g., Google Analytics, Tableau, Excel, or similar). What's in it for me? Career Development Access bespoke development programmes that have been designed and developed by our in-house L&D team. Develop your expertise through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Unlock 2 days volunteer leave after 12-months. Wellbeing Support Access face-to-face and virtual appointments with our in-house GP. Access our in-house CBT therapist. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State-of-the-art on-site gym. Access to our on-site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On-site staff shop. Access to on-site barber Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
    Permanent
    Manchester
  • THG
    About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Job Title: Ecommerce Executive - Korea Reporting to: General Manager - Asia Company: THG Nutrition Location: Manchester, United Kingdom About THG Nutrition & Wellness: THG Nutrition & Wellness is home to some of the best loved and most trusted names in wellbeing and nutrition, including Myprotein, the world's largest online sports nutrition brand, its family of brands, Myvegan, Myvitamins, and MP Activewear. We want to be the world's most empowering health movement, championing everyone to live healthier, more active lives. Our brands and people exist to break boundaries, to power and empower those who want more. We break conventions, we're a force for good, and we keep it real. These are the values that drive us through every day. About the Role: This is a unique opportunity for a dynamic and experienced individual to join our entrepreneurial team and play a pivotal role in driving growth within the Korean market. As the Ecommerce Executive, you will be responsible for: Market Activation Planning: Develop and execute comprehensive market activation plans for key trading periods for Korea, ensuring alignment with global strategies and tailoring them to the Korean market. Cross-Functional Collaboration: Collaborate closely with Product, Trading, and Marketing teams to ensure cohesive strategies and seamless execution across all functions. Customer Journey Optimisation: Identify opportunities to enhance conversion rates and basket metrics through continuous optimisation of the online customer journey. Sales and Profitability Management: Maximise sales and profitability by effectively managing the Profit & Loss (P&L) statement and implementing strategic initiatives to drive growth. Marketing Optimisation: Work with the marketing team to drive incremental revenue and optimise marketing activities, ensuring campaigns are effective and ROI is maximised. Customer Acquisition and Retention: Develop strategies to acquire new customers and increase customer lifetime value, leveraging local market insights and data. Competitive Analysis: Monitor competitor movements and industry trends to maintain a competitive edge and adapt strategies accordingly. Performance Reporting: Provide regular performance reports and insights to the Regional Manager, using data to inform decision-making and drive growth. Key Skills and Qualifications: Proven experience in ecommerce (2+ years), preferably within the health and nutrition sector, with a strong understanding of the Korean market. Native level Korean language skills both written and spoken Business level English language skills both written and spoken Strong analytical skills with the ability to interpret data and make data-driven decisions. Ability to think creatively and develop innovative strategies to engage with the Korean audience. Excellent collaboration skills, with the ability to work effectively across different teams and functions. Strong communication skills, both written and verbal, with the ability to present insights and strategies clearly and persuasively. Up-to-date knowledge of ecommerce trends, particularly within the health, fitness, and nutrition sectors THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
    Permanent
    London
  • KATIE LOXTON
    THE OPPORTUNITY At Joma Jewellery and Katie Loxton, we're passionate about creating beautifully designed products and delivering exceptional customer experiences. We are now looking for a proactive and detail-driven Ecommerce Coordinator to join our team. In this exciting role, you'll be at the heart of our online business, ensuring the smooth day-to-day running of our Retail and Wholesale websites. From seasonal launches to ongoing site management, you'll play a key role in keeping our ecommerce platforms performing seamlessly and delivering an outstanding experience to our B2C and B2B customers. Working closely with the Ecommerce Development Manager and supporting the wider Ecommerce team, you'll manage product data, troubleshoot technical issues, liaise across departments, and contribute to continuous improvements across our sites. This is a fantastic opportunity to join two thriving brands, develop your technical skills, and make a real impact in a fast-paced, creative environment. The role is Monday - Friday 9am-5pm. You'll enjoy the exciting buzz of our friendly office in Banbury, Oxfordshire three times a week on average with the flexibility to work from home for the remaining two days. BEHIND THE BRANDS We're a family-run, entrepreneurial company with an exciting pace of life and a bright and friendly team. We are passionate about creating stunning products with a personal touch and innovating our business behind the scenes. We value creativity, collaboration and integrity. HOW YOU'LL CONTRIBUTE Preparing and inputting product data, video and imagery for bulk uploads across the B2C and B2B Ecommerce website, along with our Wholesale Repzio app Ensuring that product information and personalised elements are maintained in line with our ERP software requirements Ensuring all orders correctly sync between our website and our ERP Supporting customer service when needed to investigate and resolve any onsite bugs predominantly in relation to personalised products, supporting with other investigations where needed Liaising with various teams including Design, Systems and Wholesale to ensure products launch onsite efficiently, project managing the timely delivery, highlighting risks to relevant stakeholders Communicating workload and project priorities to management Actively raising any site improvement needs to the Ecommerce Development Manager Supporting and maintaining a website user guide In collaboration with the wider team, supporting with setup and maintain website discounts via cart price and catalogue price rules (including generating discount codes for internal Customer Experience team and Marketing team) Supporting in actioning any Merchandising department website requests including enabling and disabling products THE TALENT YOU'LL BRING Intermediate understanding of Excel Proactive communication and teamwork Meticulous attention to detail Solution-driven Organised with a strong ability to prioritise Ability to work under pressure to meet deadlines Knowledge of Magento is desirable PERFECTLY PACKAGED A salary of £25,500 - £30,000 DOE 33 days holiday rising to 35 with length of service inclusive of bank holiday A broad benefits package including our staff favourite - a very generous staff discount across both our brands. See all of our benefits on our careers portal Opportunities to make an impact as well as learn and develop further An innovative and friendly workplace with a team we're proud to be part of. Find out more about us and our culture on our careers portal Joma Jewellery was founded in 2008 by Katie and Geoff Loxton, since then we have gone from strength to strength, launching Katie Loxton in 2015 and growing our business beyond the UK. We know that part of that growth comes from the fact that we take diversity and inclusion very seriously. We strive to be the best in our field, and we know that happens by hiring a diverse team and encouraging everyone to be their authentic selves when working with us. We don't hire based on cultures, preferences, or personalities - it's what you bring to the team that counts. We are always striving to improve our way of working to be more inclusive, diverse and equal, including encouraging all team members to bring their ideas to the table as we know this is key to our continued success.
    Permanent
  • BOOTS
    Role: E-commerce Trading Lead - Healthcare Contract: Fixed Term - 12M Shift pattern: Full Time Location: Nottingham Support Office Closing date: 30th November Recruitment Partner: Matthew Nelligan About the role Boots Digital is an exciting team within Boots UK that is at the heart of our growth plans as more customers look to us for online help, advice, and shopping inspiration. As well as, of course, the best Boots products, prices and offers. As customers are changing, so are we: focusing on really understanding our customers' needs and making the most of our great products and services to optimise the online shopping experience and drive growth. As an eCommerce Trading Lead, you will be part of the wider Healthcare eCommerce trading team, responsible for the day-to-day trade of selected sub-categories within our exciting, innovative Health & Wellness category and how our incredible range and brands show up on boots.com, to achieve stretching commercial growth targets. Key responsibilities Responsible for the day-to-day trading and how your categories show up across Boots.com, contributing to total Boots.com revenue & profit growth and market share goals Be seen as the digital expert in your categories, holding a clear understanding of the drivers for each category as well as the wider Healthcare & Wellness market, with insight into how to drive conversion, grow orders and increase customer acquisition Delivery of new product launches, sales plan, online trade overlays and owning the digital plan for your brands and categories Manage multiple partners to ensure the category is appropriately supported to maximise performance Support digital development initiatives and process improvements, ensuring that ecommerce trading and customer requirements are captured Responsible for legal and safe trade of own categories online and delivery of KPIs What you'll need to have Experience working in a commercial role, ideally within eCommerce or with a strong retail trading/buying background Understanding of digital trading levers and performance marketing - confident in using data and insight to drive performance, and in building & delivering profitable plans. Experience using analytics tools (GA, PowerBI, ContentSquare, SimilarWeb) is desirable Ability to demonstrate real initiative and be willing to push boundaries, taking calculated risks to gain a competitive advantage Excellent internal and external stakeholder management - confident engaging, influencing and holding to account team, peers, senior stakeholders and third parties (including product suppliers) Experience of, or a passion for, Healthcare would be advantageous although not essential IMPORTANT NOTE: This role requires regular working outside normal office hours. This typically involves working from 5am one or two times a month, occasional weekend working particularly at peak times and occasional overnight working e.g. for major launches. In general, you will be expected to be flexible with your working hours to meet business and customer needs. Our benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better. What's next If Successful, one of our talent team will be in touch to discuss the next step and go through the process with you Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
    Fixed-term
    London
  • N BROWN
    Here at N Brown, we champion inclusivity by making our customers look and feel amazing. We don't believe that age, size, shape or background should stop anyone from feeling confident, stylish and happy with the way they look and feel. With our industry leading expertise in creating fashion that fits, we've been proudly breaking down these barriers for over 150 years. We help our customers to express themselves with stylish products, helpful services and flexible finance. Now, we're moving forward together, embracing innovation and new technology, to continue to delight our customers. Working here you'll explore everything the world of digital retail has to offer - asking questions, trying new things and chasing new opportunities. Combine this curiosity with the freedom to make your own decisions, take charge of projects and work flexibly, and you've got the perfect place to show your skills and learn new ones. It's fast and furious here at times, but this just means something new and exciting is always on the way. So, if you collaborate, think on your feet, embrace innovation and love rising to a challenge, your work with us will have a serious impact on the business, your career and our customers' lives. We are proud to be N Brown. This role is responsible for planning and executing the retail trade plan to drive the commercial performance of the brand and deliver an exceptional customer experience. Responsibilities A day in the life of an eCommerce Manager at N Brown * Accountable for a high performing retail website including the day-to-day management of the site * Plan, execute daily, weekly, monthly campaigns and product promotions * Lead a robust post activity review process used to inform future optimisation * Identify new opportunities for growth for channel and support and facilitate a test and learn approach, implementing successful outcomes * Work closely with DT to improve platform process and customer experience * Working closely with E -Commerce Optimisation SMEs to deliver a positive customer experience across the full customer journey * Ensure strong internal relationships across both the trading team and cross functionally including FS (Financial Services), Brand, Digital Marketing, CRM, and product to ensure commercial plans are delivered * Work towards exceeding budgeted KPIs on a daily, weekly, yearly basis * Reporting performance of channel to senior level on a daily / weekly basis with accurate and informative insights to drive decisions and actions * Deputise for Head of Trade * Drive the discipline of consistently tracking performance and leveraging insights to ensure growth targets are achieved in the team * Use customer insight, competitor analysis and business performance to support quarterly business planning * Advising on best practice and sharing knowledge with peers across our retail brands * Responsible for chairing cross functional meetings, setting agendas & ensuring actions are completed * Lead and coach a high performing team ensuring objectives are set, personal development plans are in place and conduct regular performance reviews and 121's Requirements * A proactive and driven self-starter who is able to work in a fast-paced environment, multitask, work to deadlines and reprioritise where necessary * Must demonstrate commercial acumen, strong analytical skills, planning capability and attention to detail * Takes accountability and is assertive and confident in making decision for the customer and the team * Excellent communication skills, ability to influence and build strong stakeholder relations to facilitate cross functional working * Displays a desire for continuous personal self-improvement with a growth mindset * Is curious about the world of ecommerce, demonstrating knowledge of the customer, the market, technology and competition * A leader who sets high standards for the team and invests time in coaching and mentoring What's in it for you? 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days Annual bonus scheme Enhanced maternity and adoption leave Company pension with up to 8% N Brown contribution Mental Health support both internally and externally, including access to our wellbeing champions and counselling services A range of financial wellbeing support Colleague discount across all N Brown brands Onsite café with subsidised rates and local restaurant discounts! Life Assurance and Private Medical Insurance Paid volunteer time - all our colleagues can take a full day paid to volunteer for a charity of their choice Ways of Working We offer hybrid working which varies across the business depending on the role you're in. Our Head Office is located in the Northern Quarter in Manchester City Centre. So if you are travelling by train, tram or bus we're perfectly located, plus we're surrounded by cool cafes, trendy bars and the best places to eat! Our full-time working hours are 36.17 per week over 5-days. We don't have strict working hours therefore there is some flexibility around start and finish times as long as you are meeting the needs of the business. Our promise to you: We're an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. What happens when you apply to a role at N Brown? As soon as we receive your application, we'll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck! Employees in our business may have access to our customers' personal data therefore for a number of our roles, offers of employment are subject to a satisfactory criminal record check. Having a criminal record will not necessarily prevent an individual from obtaining a position with N Brown Group.
    Permanent
    Manchester
  • THG
    About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Role: Senior Ecommerce Executive - MyVitamins Reporting to: Head of Digital Location: THG HQ (WA15 0AF) - Fully Office Based About THG We're a fast-moving, global technology group that specialises in taking brands direct to consumers. We're home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity. We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry. Life at THG Nutrition: THG Nutrition is home to some of the best loved and most trusted names in wellbeing and nutrition, including Myprotein, the world's largest online sports nutrition brand, and its family of brands, Myvegan, Myvitamins and MP Activewear. Our brands and people exist to break boundaries; to power and empower those who want more. We break conventions, we're a force for good, and we keep it real. These are the values that drive our team through every day. Why be a Senior Ecommerce Executive at THG? At THG, you'll join a fast-paced and innovative team driving the growth of leading health and wellness brands, including Myvitamins and Myvegan. You'll gain exposure to international markets, lead high-impact projects, and collaborate across divisions in a dynamic and entrepreneurial environment. With THG's culture of progression, you'll have the opportunity to develop your career while shaping the future of digital commerce. As an Senior Ecommerce Executive you'll: Oversee the P&L for Myvitamins and Myvegan, ensuring revenue and profitability growth. Lead and develop a team of Trading Executives, driving daily site activity and execution of e-commerce strategies. Drive internationalisation by identifying new markets and implementing expansion strategies. Create and manage trading calendars, merchandising strategies, and promotional campaigns across channels. Collaborate with cross-functional teams, including NPD, supply chain, and marketing, to support product launches and inventory planning. Use data and insights to optimise traffic, AOV, and customer acquisition across digital channels. What skills and experience do I need for this role? 2+ years of experience managing e-commerce sites within online retail. Proven people management experience, with a track record of developing high-performing teams. Demonstrated experience in P&L management and commercial reporting. Strong understanding of category management and e-commerce merchandising. Data-driven mindset with experience in analysis and reporting. Excellent communication and influencing skills. Ambitious and commercially astute, with the ability to thrive in a fast-paced environment. Strong interest in digital marketing and customer retention strategies. What's in it for me? Career Development Access bespoke development programmes designed by our in-house L&D team. Participate in our upskilling programme delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Enjoy your birthday off on us! Enhanced maternity and paternity pay (subject to length of service). Up to 10 days compassionate leave. Buy back up to 3 days leave each year. Unlock 2 days of volunteer leave after 12 months. Wellbeing Support Access face-to-face and virtual appointments with our in-house GP. Access to our in-house CBT therapist. 24/7 Employee Assistance Programme provided by Bupa. State-of-the-art on-site gym and physio access. Other Perks Save up to 12% on personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On-site staff shop and barber services. Referral bonus of up to £1000 for successful hires. Anniversary gifts for 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
    Permanent
    Manchester
  • THG
    About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Role: Ecommerce Manager - MyVitamins Reporting to: Head of Digital Location: THG HQ (WA15 0AF) - Fully Office Based About THG We're a fast-moving, global technology group that specialises in taking brands direct to consumers. We're home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity. We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry. Life at THG Nutrition: THG Nutrition is home to some of the best loved and most trusted names in wellbeing and nutrition, including Myprotein, the world's largest online sports nutrition brand, and its family of brands, Myvegan, Myvitamins and MP Activewear. Our brands and people exist to break boundaries; to power and empower those who want more. We break conventions, we're a force for good, and we keep it real. These are the values that drive our team through every day. Why be an E-Commerce Manager at THG? At THG, you'll join a fast-paced and innovative team driving the growth of leading health and wellness brands, including Myvitamins and Myvegan. You'll gain exposure to international markets, lead high-impact projects, and collaborate across divisions in a dynamic and entrepreneurial environment. With THG's culture of progression, you'll have the opportunity to develop your career while shaping the future of digital commerce. As an E-Commerce Manager, you'll: Oversee the P&L for Myvitamins and Myvegan, ensuring revenue and profitability growth. Lead and develop a team of Trading Executives, driving daily site activity and execution of e-commerce strategies. Drive internationalisation by identifying new markets and implementing expansion strategies. Create and manage trading calendars, merchandising strategies, and promotional campaigns across channels. Collaborate with cross-functional teams, including NPD, supply chain, and marketing, to support product launches and inventory planning. Use data and insights to optimise traffic, AOV, and customer acquisition across digital channels. What skills and experience do I need for this role? 3+ years of experience managing e-commerce sites within online retail. Proven people management experience, with a track record of developing high-performing teams. Demonstrated experience in P&L management and commercial reporting. Strong understanding of category management and e-commerce merchandising. Data-driven mindset with experience in analysis and reporting. Excellent communication and influencing skills. Ambitious and commercially astute, with the ability to thrive in a fast-paced environment. Strong interest in digital marketing and customer retention strategies. What's in it for me? Career Development Access bespoke development programmes designed by our in-house L&D team. Participate in our upskilling programme delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Enjoy your birthday off on us! Enhanced maternity and paternity pay (subject to length of service). Up to 10 days compassionate leave. Buy back up to 3 days leave each year. Unlock 2 days of volunteer leave after 12 months. Wellbeing Support Access face-to-face and virtual appointments with our in-house GP. Access to our in-house CBT therapist. 24/7 Employee Assistance Programme provided by Bupa. State-of-the-art on-site gym and physio access. Other Perks Save up to 12% on personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On-site staff shop and barber services. Referral bonus of up to £1000 for successful hires. Anniversary gifts for 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
    Permanent
    Manchester
  • WHITE STUFF
    White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women's and men's clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We're sociable, talented and likeminded and we're not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. Who you are: We are looking for: A confident and knowledgeable Leader, with an entrepreneurial spirit. Ambitious, positive and energetic with a passion to succeed. An experienced online retailer with an proven record of driving growth through trading, performance marketing, CRO, utilising tech operational efficiency. A Commercially minded strategic thinker with strong analytical skills. A team player, holding a pivotable role within the leadership team Primary objective of the job: The brand has seen considerable growth over the past year having gone through a digital transformation process including a replatform to a new headless architecture and have ambitious plans to grow further. We are a truly multi-channel, customer-centric brand, underpinned by best in class technology and most importantly our exceptional people. We are now looking for an experienced, commercially minded Head of E-Commerce to oversee all aspects of our E-commerce business. You will report to the Channel Director and will work hand in hand with Head of customer & Head of retail. You will have direct ownership of the online P&L and customer experience, performance marketing, operations and execution of trading strategy. As Head of E-Commerce you will be fully responsible for the activities and performance of the channel. You will have high exposure to the Board and Executive, accountable for day to day trading as well as setting longer term strategy budgets and own a number of 3rd party relationships. What you'll be doing: Own and deliver the ecommerce P&L and growth strategy for White Stuff.com Deliver a best in class and data driven end to end customer journey. Identify efficiency and optimisation opportunities across all aspects of the business, driving margin and profitability metrics. Drive sales and new customer growth through channel specific performance marketing channel strategy across PPC, Social media, SEO, Affiliates and Email. Manage and develop the website and cross channel teams in alignment with overall business strategy. Benchmark and measure onsite and marketing metrics to drive continuous improvement and innovation. What you'll need: A proven track record within e-commerce with minimum of 3 years leadership experience. Strong commercial acumen and P&L ownership Excellent leadership and communications skills A strategic thinker - can clearly define, set and deliver a strategic plan. A data driven, fail fast / test and learn mentality - always looking to improve and take opportunities A deep understanding of the E-commerce landscape, new technologies and consumer trends What we will offer you: As a Head of eCommerce at White Stuff you will be entitled to an array of great benefits, some of which include: Annual bonus opportunity Up to 28 days holiday per annum plus bank holidays 2 extra (paid!) days off per year to volunteer in the local community 50% discount Subsidised BUPA Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age. #LI-Hybrid
    Permanent
    London
  • HOLLAND AND BARRETT
    Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities. We have a fantastic opportunity to join us as an eCommerce Manager at Holland & Barrett, managing the growth and expansion of our new marketplace range. The role is responsible for successful supplier relationship management, leveraging data and insights to accelerate our marketplace range and support the wider digital growth strategy. The Role: Key Responsibilities: Develop and implement a comprehensive strategy to achieve and exceed marketplace growth targets. Analyse market trends, customer behaviour, and the competitive landscape to identify growth opportunities and build out new ranges. Manage successful and mutually beneficial relationships with marketplace vendors to leverage trading opportunities such as increased stock breadth and depth, improved speed to site and optimal product listing optimisation, pricing, and advertising. Forecast demand and coordinate replenishment strategies to minimise stockouts and build opportunities to sell through excess inventory. Leverage data-driven insights to identify and implement continuous improvements to marketplace operations, through monitoring KPIs such as traffic, conversion rates, average order value, and customer growth. Work closely with the commercial and digital teams to ensure alignment with category strategies, campaigns and existing ranges, avoiding overlap whilst accelerating our marketplace offering. Collaborate with a wide range of functions including the wider digital team, product, engineering, UX, operations, and customer service teams to ensure seamless end-to-end customer experiences. Location: This role can be based in Nuneaton or London, and occasionally required to travel to any other location of H&B. We support flexibility and productivity of our employees by hybrid working arrangements with minimum 2 days presence in the office. The Person: Key Requirements: Proven experience in supplier management, ideally within a marketplace environment with clear track record of delivering growth and strong performance. Excellent communication and interpersonal skills, demonstrating confidence in negotiation, stakeholder management, industry knowledge and strategic thinking. Ability to thrive in a fast-paced environment and remain reactive to market trends and business needs, with proficiency to address challenges and continuously offer new solutions. Strong knowledge of e-commerce principles and environment, including promotional strategies, customer journey mapping, and trading cycles. Proficiency in using digital analytics platforms (e.g., Google Analytics, Tableau, Metabase, Content Square) to evaluate performance and implement data-driven improvements. Knowledge of content management systems (CMS) and merchandising tools to drive website and app performance Expertise in monitoring market trends and competitive activities, translating insights into actionable strategies to maintain market leadership What we offer: Our Benefits for this role include, but not limited to: H&B Employee Discount - 25% Bonus Pension company contribution 33 Days Holiday per year (Inclusive of bank holidays) Private Medical Care Exclusive benefits, free advice and savings from a range of retailers and providers Electric Car Scheme We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B. Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s). #LI-Hybrid #LI-CM1
    Permanent
    London