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Visual Merchandising Specialist-Milton Keynes

Country : United Kingdom

Town : Milton Keynes

Contract type : Permanent

Availability : Full time

Job description

The Visual Merchandising Specialist supports in-store experience by focusing on merchandise presentation to drive sales growth.

Key Responsibilities:

Participates in preparation and execution of floorset activity
Supports execution of merchandising and sell down strategies leveraging current visual merchandising tools
Provides feedback regarding merchandising opportunities to improve execution
Conducts daily review and inspection of sales floor to ensure all brand standards are in place
Implements window installations and interior displays
Optimises and maintains the use of visual assets such as fixtures, props and marketing; ensures all marketing and creative layer is current
Properly stores and maintains visual assets to avoid damage and communicates to leadership if damages are identified
Assists in training of new sales associates, serving as a shadow partner
Creates an enthusiasm for visual merchandise presentation by inspiring, supporting and mentoring peers
Engages with customers when on sales floor and partners with other sales specialists as appropriate
Maintains backroom standards as product flows to and from the sales floor

All associate roles at Victoria’s Secret are responsible for:

Driving top line store sales results and growing the business through action and productivity
Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture
Creating customer awareness of programs available to them, (i.e. email capture) to build customer loyalty, when applicable
Setting personal goals and tracking individual and team performance to the goals
Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
Taking initiative to recover and replenish merchandise, so it is available to sell
Understanding and adhering to visual merchandising brand standards
Assisting in housekeeping of sales floor and communicating maintenance issues
Keeping an awareness of, and building personal capability in, loss prevention
Reinforcing store strategy to reduce shrink
Supporting all activities related to providing a safe working environment
Understanding and demonstrating Company values

Success Measures:

Sales Comps (Likes)
Bra Comps (Likes)
Sales Per Hour (SPH)
Pound Per Transaction (PPT)
Transactions Per Hour (TPH)


Visual merchandising experience, ideally with a leading specialty retailer preferred
Demonstrates the ability to execute brand direction
Demonstrates ability to follow through on projects in a timely and efficient manner
Demonstrates strong organisational and communication skills
Demonstrates the ability to multitask with attention to detail
Possesses and demonstrates a genuine desire to provide excellent customer service to both internal and external customers
Ability to stretch, bend and lift moderate weight
Comfortable on ladder at various heights
Schedule flexibility that includes evenings, weekends, holidays, and non-business hours

An equal opportunity employer, Victoria's Secret UK does not discriminate in hiring or terms and conditions of employment because of an individual’s race, colour, religion or belief, gender, nationality, national or ethnic origin, age, disability, sexual orientation, marital status or any other protected category recognized by UK law.
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