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Supply Chain Assistant

Country : United Kingdom United Kingdom

Region : London

County : Greater London

Town : London

Category : Logistics

Contract type : Permanent

Availability : Full time

Job description

- Responsible for inbound and domestic traffic for wholesale channel.
- Key point of contact for our UK & Irish wholesale clients, providing operational, logistics and administrational support
- Manage and resolve all the customer discrepancies on deliveries: shortages/overs
- Responsible for authorising, investigating and tracking wholesale customer return
- Develop and maintain good client relationships by delivering best customer service whilst ensuring an efficient and smooth supply chain.
- Producing of weekly supply chain reports & delivery updates
- Liaise directly with the carriers to ensure that the correct packing, labelling and delivery criteria are followed for all customers Coordinating movements of stock and tracking all consignments
- Organise and monitor all bookings, apply for MDA' and ASN's for the customers that require it.
- Support with Wholesale order book management (placement, phasing and delivery) for wholesale key accounts)
- Providing clients with delivery information: daily/weekly delivery updates, barcode reports, delivery phasing
- Working closely with Wholesale sales team & Accounts Receivable
- Supporting with any ad hoc projects
- Ensuring deadlines are met and general administration is completed as required by Supply Chain Head of and Manager.
- Competitive salary and attractive benefits
- Clothing and Discount Allowance
- A supported training programme in the role and development opportunities
- Flexible working environment


We are looking for someone who is reliable and who works well individually as well as in a team. Can work on their own initiative. The successful candidate will be professional in manner, have a flexible approach to work, with excellent communication skills.
Experience required:
- Good computer skills : Basic Excel
- Excellent interpersonal skills
- Supply Chain or Customer Service experience
- Knowledge of SAP and BIS
Personal Attributes:
- Understand and represent the brand attributes
- Excellent communication skills.
- Enthusiastic, self-confident and self-motivated
- Pays close attention to detail, accuracy, is analytical and logical thinking
- Willing to adapt and take on new challenges and is driven to continually improve
- Always presents a professional image
- Prepared to go the extra mile to achieve targets
- Shows ambition to drive through initiatives and change to achieve company targets
- Able to handle multiple demands and completing priorities successfully
- Seeks opportunities to be proactive and pre-empt client needs
- Demonstrates respect and politeness and regularly exceeds customer expectations
- Liaises frequently with customers to keep them fully informed
- Shows innovation and initiative
- Influencing and communication skills
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