An exciting role as a style advisor offering the highest level of luxury customer service, aiming to delight and surprise. Working within a new retail concept your duties will include hosting, interacting and engaging with all clients, helping brand awareness and customer loyalty. This is the ideal role for a passionate individual confident at building relationships in a new exciting environment.
•Meet and greet all clients and provide refreshments where required.
•Provide strong knowledge to clients on seasonal key trends and brand, attending regular training sessions to ensure knowledge is up to date.
•Pro- active clienteling through email, telephone and other internal communication methods.
•Collect and manage client data within the current client base.
•Communicating all product and customer feedback to the management team.
•Ensure visual presentation, store maintenance and standards are always of the highest quality.
•Partake in stock take, maintenance and processing, including e-shop picking.
•Be flexible with working hours.
- Previous experience within the luxury environment.
- Self motivated with a positive attitude.
- Excellent verbal and written communication.
- Ability to engage and build strong relationships.
- Problem solving and solution focused.
- A second language is beneficial.
Stephanie Jackson Recruitment