Store Manager - Westfield

Country :
United Kingdom
Region :
County :
Central/West End
Town :
Category :
Contract type :
Availability :
Full time
Experience :
2 to 5 years

Company description

Sandro is the leader of mid-luxury French fashion brands. Our collections perfectly combine classic elegance with a modern twist. Our aim is to create a unique and luxurious retail experience and offer our customers the best service. With more than 370 point of sales all around the world, Sandro keeps expanding.

Job description

Service and Sales

Provide a service to our customers that endeavours to meet their needs and exceeds their expectations.
Support and coach your team in selling techniques and product knowledge to ensure that customer’s needs are met within our outlet.
Provide an inviting and welcoming atmosphere for our customers to experience our product in a relaxed and elegant environment.
Support the Manager to develop, manage and implement promotions in order to drive sales and develop brand awareness.

Present the product to our customer, utilising the visual merchandising guidance, in order to maximise sales opportunities with effective use of space and stock availability.
Respond to business trends and external factors to recommend changes needed to capitalise on opportunities to maximise sales.
Develop an in-depth knowledge of our product and utilise your allocation to maintain availability to customers.


ensure your staff are adequately trained and competent with till, banking and cash handling procedures.
Maintain your relationship with your line manager to ensure clear communication channels are developed and relevant information is communicated.
Maintain relationships with the relevant departments to ensure that the maintenance of the premises ensures a safe and aesthetically pleasing working and shopping environment.
Adherence to the company’s Stock control procedures, supporting the 1% stock loss level.
Analyse business performance and identify action plans to develop the commercial success of the brand within the outlet and exceed sales and profitability targets.
Ensure that all your duties are undertaken with care and consideration maintaining the health and safety of your colleagues, customers and contractors.

Team Management

Recruit, retain and develop your staff to enhance the values of the brand and contribute to the success of the business.
Support and develop your staff based on Key Performance Indicators.
Motivate and drive your team to achieve sales and performance targets through the use of incentives, sales targets and performance development goals under the direction of the HR Manager.


Passion for fashion
Customer service focused
Sales and target driven
Visual Merchandising skills
Commercial awareness


Ideally degree-educated, you will have at least two years' management experience within the Premium/Luxury Retail industry either within a department store or a boutique setting.  

You are passionate about fashion and are knowledgeable of fashion trends.

You are committed, energetic, enjoy working in a team and you are at ease with providing expert style advice to a demanding customer base.

You have the ability to develop strong relationships both with customers and internally with the Area Manager, Head Office and your team. You have experience working in a Department store. 

Due to the international nature of our business, knowledge of a foreign language would be a plus.

If you wish to join an international luxury fashion group with great career opportunities then we look forward to hearing from you!