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Store Manager

Country : United Kingdom

Region : North East

County : Tyne and Wear

Town : NEWCASTLE UPON TYNE

Category : Retail

Contract type : Permanent

Availability : Full time

Experience : 2 to 5 years

Company presentation

At Foot Locker, we see life from the shoes up. We can't help it. Shoes are all we think about. We are looking for people who live, eat and breathe sneakers. People who can't think of anything else. People like us. Our associates love nothing more than to talk sneakers reflecting our customers' sneaker obsessions. We continue to build one of the strongest and most sneaker passionate teams in retailing!

Do you share this enthusiasm, as well as our energy and desire to be the best? Do you want to work at a place where everyday is a new sneaker day? Then consider the great opportunities Foot Locker Europe can offer you!

Job description

You’re a natural teacher and coach, and have a passion for helping others deliver a great in-store Customer experience. Your team responds when you lead, and they want to work hard for you. Reporting to the District Manager, you will be accountable to lead, coach and develop all team members to provide a great in-store Customer experience, and carry out all Company strategies. Your responsibilities will include all aspects of store management, including: execution of Company standards in recruiting, hiring, training, customer service, visual merchandising and store operations. It is all these activities together that will drive sales to maximize profit goals for your store, and lead you and your team to success.

RESPONSIBILITIES

Coaching and motivating your team to inspire top performance and an exceptional customer experience

Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations

Execute plans to drive key performance indicators to maximize profitability

Enhance brand loyalty by empowering team to create a natural and personable experience for customers

Act as a partner between customers, sales associates, store leadership and corporate business partners

Maintains a high level of customer focus and leads by example with clear and engaging communication

Ensures visual directives and standards are maintained

Passion for teaching associates product knowledge and how to apply their learnings to the customer experience

Profile

  • Demonstrated leadership ability with at least 2 years of experience in a customer-facing sales setting
  • Confident and comfortable engaging customers to deliver an elevated experience
  • Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
  • Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
  • Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
  • High level of ethics, values, integrity, and trust
  • Flexible availability – including nights, weekends, and holidays
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