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Store Bicester Village- Client Advisor

Country : United Kingdom United Kingdom

Region : London

County : Greater London


Category : Retail

Contract type : Permanent

Availability : Part time

Experience : 2 to 5 years

Company presentation - ETRO

ETRO, is a leading company in the Fashion & Luxury sector that has its roots in Made in Italy.

ETRO has always been synonymous with style, quality and elegance.

Job description

Etro SPA is looking for Client advisor for its shop located in Bicester Village - Outlet (London).
The Sales Assistant will be responsible for:
- Facilitating the sale of RTW and accessories for men and women. You will act in line with the company's sales philosophy and service standards and within the framework of the guidelines received periodically from the boutique manager;
- Contribute to the achievement of assigned sales targets by providing appropriate customer service through timely and correct understanding of needs and by conveying expert knowledge of products, fittings and trends;
- Constantly monitor own sales performance, noting areas for improvement and strengths;
- Ensure customer reception, assistance and guidance during the purchasing process, maintaining a high level of service to ensure customer satisfaction;
- Participate in and contribute operationally to special projects such as promotions or in-store events;
- Ensure the correct display of the product in the shop window and on the sales floor, maintaining the care and order of the shop. - Participate in warehouse activities (receipt and storage of goods, inventories).


Key Requirements
• Deep passion for fashion and luxury
• Experience in a similar role within fashion retail companies
• Ability to drive and exceed individual and store results, as well as excellent commercial awareness and customers’ attitude
• Ability to adapt to different customers
• Team-playing aptitude
• Strong communication skills
• Ability to work in a dynamic environment

 Knowledge of a second foreign language will be an asset.