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Gemma
First Name
Worrow
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Senior Sales Associate

Country : United Kingdom United Kingdom

Region : London

County : Greater London

Town : LONDON

Category : Retail

Contract type : Permanent

Availability : Full time

Job description

My client a beautiful RTW brand are looking for a Senior sales associate to join their flagship boutique on Sloane Street.

A solid and proven track record in clienteling is necessary, profound understanding of luxury retail and competitors as well as great interpersonal skills.

Role overview:

* Master the Client Journey experience
* Create Client emotion and desire focused environment
* Engage existing and prospect clients
* Deliver the brands service in an impeccable way in every phase
* Focus on development and retention of existing clients, recruitment of new and potential ones
* Engage with all clients - walk in, private appointment, virtual consignments

Key competencies:

* Embody the brand values and attitude
* Informed about what's happening in the brand and aware of other competitors
* Transactional: focused on achieving targets
* Commercial: applies consultative selling skills to secure "close the sales", "up-sell" and "cross-sell"
* Branding: enriches the experience and perceived value with brand storytelling; embodies the brand's attitude and ethos
* Relational: establishes human connections with clients, emphatically adapting to the individually and situation
* Champions inclusivity and diversity

Profile:

* Responsible keyholder
* Minimum 3 years' experience dealing with RTW and made-to-order
* Must have a proven track record in luxury or premium retail
* A client book is desirable
* Client and colleague centric mindset
* A strong team player

Package:

* My client will pay up to £32,000 basic salary
* Commission scheme
* 22 days holiday + birthday off and bank holidays
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