We are on the look out for a Senior Sales Assistant / Team Leader to join our fantastic team in our amazing newly relocated Stratford store. Reporting to the Store Manager, we are looking for a freethinking, passionate individual who will provide a one of a kind, outstanding customer experience and assist with day-to-day operations of the store in the absence of the Store Manager & Assistant Store Manager.

Senior Sales Assistant / Team Leader -  Main duties will include:

Achieving your own sales targets and motivating the team to reach theirs
Provide excellent customer service at all times
Follow all store operating procedures e.g. delivery, clock in/out, stock takes, replenishment etc
Follow all H&S procedures to maintain a healthy, safe and tidy work environment
Handle till transactions in line with operating procedures •Handle more complex enquiries from customers
Assist management team in coaching and mentoring more junior members of the team
Act as key holder and assume responsibility for store for short periods in the absence of the manager
Any other reasonable task as instructed by the store management team

Senior Sales Assistant / Team Leader - Essential requirements are:

Similar experience in a key holder role, particularly with a fashion/lifestyle brand would be preferable
Demonstrate a good understanding of customer service
Sales oriented – target driven and able to assist the team with achieving store goals
Demonstrate a good understanding of leading a team and driving sales
Professional, but also authentic and fearless!

YOUR FUNDAMENTAL QUALITIES It’s never just a job at Dr. Martens.  It’s a way of life. We live and breathe our Fundamentals - INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS.  They define who we are and how we get the job done. We believe each role is as unique as the person who does it.