Sales Associate - Menswear

Liberty Ltd Regent Street
Country :
United Kingdom
Region :
County :
Greater London
Town :
Category :
Contract type :
Availability :
Full time
Experience :
Less than 2 years

Company description

Synonymous with the city its shop stands in, Liberty London is a brand driven by discovery. Born in 1875 from the adventurous and disruptive spirit of Arthur Lasenby Liberty, the brand has remained true to its heritage and is famed for its print, fabrics, and design. Liberty London continues to be associated with the world of arts and culture, building on its founder's legacy to seek out the new and the beautiful. Today, Liberty London is recognised for its cultural collaborations, inspiring curation, and directional design. The iconic Regent Street shop encompasses six floors of fashion, beauty, Little Liberty childrenswear, accessories and homewares - bringing together the world’s leading premium and luxury brands and housing them alongside its own Liberty London range.

Job description

Our Menswear Department is home to the powerful paisley prints, super stylish sweatshirts and terrifically tailored trousers. This department is the epitome of sleek, suave, sophisticated men’s fashion, and is one of the fastest growing areas in Liberty.

The Menswear basement is filled to the brim with everything from accessories, shoes and clothing - playing host to some of the quirkiest, most exciting designers around. From Matthew Miller to Marni and APC to Acne, the reboot of our Menswear department makes it the definitive destination for the Liberty London Man and currently, we have a variety of exciting opportunities for super savvy sales associates to join the Denim and Accessories department!


Key Accountabilities:     

Engages with customers by approaching them and initiating conversation

Asks open ended questions to establish customer needs
Confidently demonstrates product knowledge

Maximises sale by offering additional products and services
Overcomes objections by offering alternatives

Takes every opportunity to promote and open Liberty Loyalty Card

Takes personal responsibility for ensuing customer problems are resolved

Creates further selling opportunities by taking customer details and contacting them to give them a reason to return

Who we would love to see

The successful candidate for this area will come from a strong luxury retail background. Their product/brand/designer knowledge will be second to none, as well as their innate sense of style and fashion. They will have worked with a client book, have a strong understanding of the importance of building and maintaining relationships and have spectacular sales skills. They will have a full understanding of the needs of all our customers and will adapt their approach accordingly, offering a bespoke service to each and every Liberty customer.