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Website
www.marni.com
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Sales Associate - London

Country : United Kingdom

Region : London

County : Greater London

Town : LONDON

Category : Retail

Contract type : Permanent

Availability : Full time

Experience : 2 to 5 years

Starting date : asap

Company presentation

At Marni you will be part of a passionate team that believes creativity rules the world. We challenge the ordinary in everything we do, stimulate proactivity and foster team spirit among our people.

Working at Marni you will be able to develop your skills and grow in a dynamic and innovative environment.

Job description

Marni is looking for a SALES ASSOCIATE to join the team of its Concession in Selfridges
PROFILE
• Delivering excellent customer service and greeting clients
• Be involved in stock control and receiving and storing deliveries
• Assisting/Styling customers to find what they are looking for;
• Giving advice and guidance on product selection to customers;
• Being responsible for processing cash and card payments;
• Reporting discrepancies and problems to the supervisor;
• Dealing with customer sales, refunds and exchanges;
• Responsible dealing with customer complaints;
• Working within established guidelines, particularly with brand DNA;
• Able to manage floor / stock standards, pricing and ticketing
• Ability to cross sell and show flexibility
• Keeping up to date with special brand promotions

Profile

  • At least 4 years of experience as Sales Associate in Luxury/Fashion industry will be a plus;
  • Selling experience in RTW and accessories;
  • Having a friendly and engaging personality;
  • Comfortable working with members of the public from around the world;
  • Should have a confident manner and result-oriented, Flexible and adaptable;
  • Must be helpful and polite with positive attitude and reliable behavior;
  • Able to work as part of a boutique’s team and understand department store hours of working
  • Knowledge of inventory and stock management;
  • Italian mother-tongue helpful
  • Fluent English, basic computer skills
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