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Sales Associate - Full Time - Bicester Village

Country : United Kingdom United Kingdom

Region : South East

County : Oxfordshire


Category : Retail

Contract type : Fixed-term

Availability : Full time

Experience : Less than 2 years

Company presentation

CH Carolina Herrera is House of Herrera’s luxury lifestyle brand. As one of the most prominent projects in the industry, CH Carolina Herrera’s immediate success

was backed by Venezuelan designer Carolina Herrera’s career as a global icon in luxury and timeless elegance.

Featuring accessories, women’s, men’s and children’s collections, the brand rapidly established itself with more than 400 stores in Europe, the Americas, Middle

East and Asia.

Our culture is based on teamwork and passion for our brands. We are looking for colleagues who will bring talent and commitment to the team and who want to

grow in a fast-paced, international organisation. Our aim is for you to become a part of our project and accomplish your goals by our side.

Job description

The Sales Associate is responsible for creating and organizing a pleasant shopping environment for our international clientele, providing excellent customer service and driving customer loyalty.



  • Achieving daily and weekly individual sales targets and KPI´s as defined by the Store Manager or Assistant Store Manager in order to achieve the store objectives
  • Replenishing the products on the sales floor as outlined in the company procedures whilst respecting the visual merchandizing standards
  • Assisting with merchandising and inventory activities. Keeping the sales floor and store image neat, organized, clean and stocked
  • Processing transactions accurately and efficiently
  • Complying with all sales related policies and procedures
  • Unpacking, hanging/folding merchandise, stocking checks and securing security tags when needed
  • Providing excellent customer service following the company customer experience protocol
  • Maintaining and developing the store Client book (sales after care)
  • Monitoring the new staff training: Acting as a role-model to implementing the internal procedures, the company standards and the product awareness
  • Providing active support by sharing knowledge as a brand expert, in order to help develop new staff correctly with the aim of achieving the store goals
Job Type: Full-time
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