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Surname
Stephanie Jackson Recruitment
Telephone
02082451192
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Sales Associate (Full And Part Time)

Country : United Kingdom

Region : London

County : Greater London

Town : LONDON

Category : Retail

Contract type : Fixed-term

Availability : Full time

Experience : 2 to 5 years

Starting date : ASAP

Salary : 8.50 per hour (temp to perm = enhanced rate)

Company presentation

Stephanie Jackson Recruitment

Job description

We are seeking a highly motivated Retail Sales Associate to support clients within boutiques and concessions.

Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards.
Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.

Profile

  • Ensure high levels of customer satisfaction through excellent sales service
  • Assess customers needs and provide assistance and information on product features
  • Welcome customers to the store and answer their queries
  • Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
  • “Go the extra mile” to drive sales
  • Maintain in-stock and presentable condition assigned areas
  • Actively seek out customers in store
  • Remain knowledgeable on products offered and discuss available options
  • Process POS (point of sale) purchases
  • Cross sell products
  • Handle returns of merchandise
  • Team up with co-workers to ensure proper customer service
  • Build productive trust relationships with customers
  • Comply with inventory control procedures
  • Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Specific needs

Proven work experience as a Retail Sales associate, Sales representative or similar role

Basic understanding of sales principles and customer service practices

Proficiency in English

Basic Math skills

Working knowledge of customer and
market dynamics and requirements


Solid communication and interpersonal skills

A friendly and energetic personality with customer service focus

Ability to perform under pressure and address complaints in a timely manner
Availability to work flexible shifts
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