Country : United Kingdom
Region : London
County : Greater London
Town : LONDON
Category : Retail
Contract type : Permanent
Availability : Full time
Experience : Less than 2 years
Starting date : ASAP
It is for all those who dare to express their style and their difference.
Above all, he is looking for enthusiasts Ambassadors who share the spirit of the company, a positive mindset and the desire to contribute every day as a team to the ambition and creativity of his label.
RETAIL & CUSTOMER RELATIONSHIP
- Contribute to the success of LIVY and the performance of the store by achieving global and individual targets, keeping the quantitative and qualitative KPI’s high according to the brand requirements, and respecting the sales ceremonial defined.
- Develop technical and stylistic expertise of the collection and product to maintain a rich and coherent sales proposition.
- Know the brand's storytelling and key words to enrich the sale ceremony and customer experience in-store.
- Be client-oriented: adopt a proactive approach and active listening, show empathy and receptiveness in order to discover, connect and understand your customer, and anticipate their needs.
- Recruit, engage and develop - new- customers by building a strong, genuine and generous relationship with local and international customers over time.
- Assimilate and follow the internal retail and CRM process required by the brand.
- Respect the grooming and the brand image.
- Follow the VM guidelines set by the brand and maintain a store environment clean and welcoming: cleaning, bending, labelling, storage.
- Participate actively in the implementation and change of the VM - shop floor and windows - by following the guidelines sent by the VM team.
- Reception and management of deliveries, restocking, transfers, seasonal sales and end of season.
- Actively participate in weekly, monthly and annual inventories (preparing, counting, scanning, searching)
- Maintain a clean and healthy stock to minimize discrepancies, loss, shop-soiled.
- Curious, dynamic, empathetic, interpersonal skills
- Retail Performance driven
- Strong interest in Fashion and Lingerie
- Strong work ethic and team spirit