Sales Associate

Country :
United Kingdom
Region :
London
County :
Greater London
Town :
LONDON
Category :
Retail
Contract type :
Fixed-term
Availability :
Full time
Experience :
2 to 5 years
Language :
Chinese(Fluent)

Company description

Moynat has been a trunk maker in Paris since 1849 thanks to the audacity and determination of a visionary woman, Pauline Moynat. The Maison stands out through its creativity and attention to detail, with uncompromising standards for the most beautiful materials, from conception to execution. Its creations are a tribute to the exceptional know-how of its artisans in the finest French tradition of leather craftsmanship.

Job description

Responsibilities:
-To greet, serve and advise customers giving the highest standard of customer service at all times.
-Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales.
-To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
-Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets
-To deal effectively with customer complaints by liaising with the line manager when necessary.
-Ensure a knowledge of sales targets and [department/boutique] performance on a daily and weekly basis
-Follow all stock management procedures
-Support the team to maintain the highest standards of housekeeping and display within the [department/boutique]
-To be conversant with selling systems, cash and credit and exchange procedures.
-To maintain the highest standards of housekeeping and retail standards within the store
-Take all actions necessary to maximise security and prevent theft of product
-To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses
-Participate in team meetings and make a positive contribution
-To carry out any additional duties as directed by the management team.

Profile

Experience Required:
  • Previous experience within luxury fashion
  • Excellent communication and relationship building skills
  • An existing client book (preferred)
  • A passion for Moynat and our collections
  • Strong knowledge of fashion and trends
  • Fluency in a second language (mandarin preferred)

Contact

Ms Mosulishvili