Sales Assistant -Part-Time- Harvey Nichols
Sandro is the leader of mid-luxury French fashion brands. Our collections perfectly combine classic elegance with a modern twist. Our aim is to create a unique and luxurious retail experience and offer our customers the best service. With more than 370 point of sales all around the world, Sandro keeps expanding.
Job Purpose: To generate sales by delivering outstanding customer service and maintaining exceptional Sandro standards.
Sales & Service
•Actively sell in a professional and friendly manner contributing to the development of the turnover
•Achieve individual sales targets by demonstrating a passion for the product, our brand and its values
•Introduce our collection to clients with confidence and ease
•Engage with our customers to the highest standard, exceed their expectations by going the extra mile and building strong customer loyalty
•Build and maintain repeat clientele by utilizing the stores client book
•Develop an in-depth knowledge of our product in order to aid our customers fashion needs and building a strong clientele base
•To provide accurate and informative product knowledge including the features and benefits of the products available
•Promote the brand, products and services at all times
•Ensure sales transactions are processed with care and attention
•Adhere to stock control procedures
•Assist in the maintenance of all merchandising/visual directives adhering to the Company guidelines/expectations
•Ensure the sales floor is neat, clean, organized and reflects the correct visual image at all times
•Support the store in minimising stock loss by following the loss prevention policies, procedures and action plans
•Work as an effective part of the store team
•Demonstrate flexibility in order to meet store needs
•Build professional and effective relationships that support team goals
Essential Key Behaviours:
•Sales and target driven
•Customer service focused
•Passion for fashion
•Strong work ethic
You are passionate about fashion and are knowledgeable of fashion trends.
You are committed, energetic, enjoy working in a team and you are at ease with providing expert style advice to a demanding customer base.
You have the ability to develop strong relationships both with customers and internally with the Area Manager, your Store Manager and the team.
If you wish to join an international luxury fashion group with great career opportunities then we look forward to hearing from you!