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Sales Assistant Fashion And Luxury - London

CONFIDENTIAL

Country : United Kingdom United Kingdom

Region : London

County : Greater London

Town : LONDON

Category : Retail

Contract type : Fixed-term

Availability : Full time

Experience : 2 to 5 years

Company presentation

leading company in fashion and luxury

Job description

leading company in the Fashion & Luxury sector that has its roots in Made in Italy looks for Sales Assistants.

The sales assistants must ensure the sale of the products through direct contact with customers, operating within the directives received periodically by the Store Manager, in line with the sales philosophy and the company's service standards.

Areas of responsibility:
- Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise;
- Contribute to the achievement of the assigned sales targets, providing an adequate customer service, through the timely and correct understanding of the needs;
- Guide customers through our customer experience, establish customers’s needs through open and leading questions, and assisting with the fitting;
- Suggest styles and encourage sales to the customers, offering alternative items and add-on products to them;
- Constantly monitor KPIs and sales;
- Ensure customer reception, assistance and guidance during the purchase process, maintaining a high level of service to ensure customer satisfaction;
- Engage with clients to develop long term relationships, leveraging instore clienteling tools such as the instore portal and client books in order to foster Brand loyalty;
- Participate and operatively contribute to special projects such as promotions or events.

Profile
The ideal candidate has a previous experience in a similar position, in the sale of clothing, leather accessories and footwear for men and women in Luxury brands.
The ideal candidate has the following features:
•Excellent attention to detail, in order to support the needs of the business and to provide a polished and professional service.
•Exceptional communication (oral and written) and strong interpersonal skills. Able to build strong, authentic relationships with clients and to partner with fellow team members whilst supporting and working effectively with the management team.
•Motivated and committed with a ‘can do’ positive attitude
•Adaptable and flexible.
•Availability to work on shifts, from Monday to Sunday.

Place of work: London (center)
We offer a full time position, a fixed-term contract.

Profile

Profile
The ideal candidate has a previous experience in a similar position, in the sale of clothing, leather accessories and footwear for men and women in Luxury brands.
The ideal candidate has the following features:
•Excellent attention to detail, in order to support the needs of the business and to provide a polished and professional service. 
•Exceptional communication (oral and written) and strong interpersonal skills. Able to build strong, authentic relationships with clients and to partner with fellow team members whilst supporting and working effectively with the management team.
•Motivated and committed with a ‘can do’ positive attitude
•Adaptable and flexible.
•Availability to work on shifts, from Monday to Sunday.
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