Sales Assistant (2 Days Per Week)
We are an international luxury fashion house with a global chain of boutiques and concessions.
Deliver a high standard and personalized level of customer service
Assist in floor moves, merchandising, display maintenance and housekeeping.
Process and replenish merchandise as well as monitor floor stock.
Handle customers request and escalate to management where appropriate
Help update in store price changes and checks
Participate in year-end inventory.
Maintain contact with all clients to ensure high level of client satisfaction.
Meet or exceed set sales targets.
Adhere to all company’s policies and procedures.
Help monitor store security through vigilant customer service and consistent application of store changing room procedures and tagging
High standards of customer service
Excellent product knowledge
Professional appearance and conduct
Good time keeping and reliable attendance
Attention to detail
Ability to adapt to frequent change and a high pressure environment.
Experience in a luxury retail environment within luxury fashion is highly advantageous.
Experience in a customer service role with face-to-face customer contact is essential