Text size
aA+ aA-
Click here to print

Sales Advisor


Country : United Kingdom United Kingdom

Region : London

County : Greater London


Category : Retail

Contract type : Permanent

Availability : Full time

Experience : Less than 2 years

Salary : £23k-£25k per annum

Company presentation

For over a decade, Shaun Leane has redefined the standard of British jewellery design. Fusing innovation with exquisite craftsmanship, the House is known for a timeless elegance that epitomises modern romance. Creator of some of the most admired jewellery masterpieces of the twenty-first century, Shaun Leane is fast becoming one of the world’s pre-eminent jewellery houses.

Job description

Role Objective:
We are looking for energetic candidates who are sales driven for a Full time Senior Sales Associate. As an Ambassador of Shaun Leane, you will ensure a unique client experience before, during and after a sale. You achieve sales targets and proactively develop your client portfolio. You also participate to the daily concession operations. You are proactive, well spoken, a team player, and are talented at building relationships at every level.
During your role, you will be required to maintain consistently exceptional standards of excellence in delivering a customer service experience which meets our own brand focus. In doing so, creating and maintaining loyalty to both the store and the brand.
  • Achieving and exceeding sales targets.
  • To develop and maintain exceptional product knowledge, along with a full understanding and passion for the history and heritage of the House.
  • Providing world-class customer service, ensuring a unique and tailored client experience.
  • A good understanding and knowledge of luxury jewellery, diamonds and precious metals, ensuring that customers are informed and aware.
  • Ensuring the efficient management of black book clients and VIP customer database to facilitate return business.
  • Visual merchandising, including daily housekeeping in order to maintain high standard product presentation.
  • Providing stock reports, daily sales reports and overseeing stock control.
  • Handling customer complaints, seeking assistance where necessary, ensuring issues are resolved to the satisfaction of the customer and the company.
  • Personal appearance and presentation must always be strictly in line with company standards.


Primary Location:       London 
Location Details:         Selfridges/ Liberty 
Start Date:               ASAP
Job Type:              Permanent  
Salary:                 Competitive
Schedule:              Full-time
Position Reports to: Concession Manager
Employment Type
Edit job description


Skills and Experience Required
  • Sales experience in a similar role / luxury retail - A proven record of excellent sales – ideally jewellery
  • World class customer service with excellent understanding of customer priorities. A pro-active attitude, with confidence in your ability to cultivate your own client book.
  • An innovative and enthusiastic approach to visual merchandising.
  • Ability to adapt to frequent change in a high-pressure environment.
  • Ability to initiate contact and communication and build a rapport.
  • Ability to work on own initiative.
  • Excellent working knowledge of the luxury retail sector and jewellery.
  • Arabic speaker is highly advantageous.
Person Specifications
  • Excellent communication and interpersonal skills with the ability to build and maintain relationships
  • Able to work in fast paced environments
  • A strong team player and considerate of colleagues
  • A friendly, approachable, confident personality.

Specific needs

Jewellery Experience would be an advantage
Click here to print

Sign in



Sign in


To allow the recruiter to contact you rapidly, please include your contact information above.


Please note:
Individual files must not exceed 1 Mb

< Return


< Return

Your application for the job offer Sales Advisor has been successfully sent.