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Surname
Joshua Nudd
Telephone
02034650156
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Retail Operations Manager

urgent

Country : United Kingdom

Region : London

County : Greater London

Town : LONDON

Category : Logistics

Contract type : Permanent

Availability : Full time

Experience : 2 to 5 years

Starting date : ASAP

Salary : £30,000-40,000

Company presentation

Hays Retail Recruiters have strong links with some of the biggest retail employers around the UK which enables us to offer a range of merchandising and buying jobs, store management and supervisor jobs, garment technologist and design jobs, operations roles at management and senior levels and a broad range of account manager roles.

We are specialists in recruiting for the retail sector, from high street fashion, niche boutiques, luxury fashion brands to multinational supermarkets and homeware retailers. We are passionate about the world of retail and use our knowledge and expertise to find retail professionals their ideal jobs.

We have offices across the UK including London, Manchester and Ireland, where our consultants will be able to assist in developing your application materials such as cover letters to ensure you have the greatest advantage to secure your desired role.

Job description

Your new company

Contemporary Jewellery brand based in Central London. They are seeing amazing growth and this is going to continue throughout 2020.

Your new role
As the Retail Operations Manager, you will oversee Retail Processes, new store openings, store maintenance, stock management and reporting. The role will be primarily based from head office but frequent travel to stores will of course be essential.

Some key duties will include:

• Positively challenge existing ways of working, processes, policies and procedures to
ensure the most effective and efficient retail store operations
• Periodically conduct a comprehensive evaluation of our existing processes with Head
of Finance and put in place plans for improvement and enhancement
• Manage timeline, communication and roll-out of new processes
• Engage and influence stakeholders across the business to ensure that new projects
and initiatives are delivered on time and within budget
• Manage critical path for new store opening and manage communication with
relevant teams, with the support of CEO and Head of Retail, to ensure timely
execution and collaboration across all departments
o Set up facilities in new stores, creating a ‘store pack’ to hand over to Store
Managers
o Liaise and build strong communication channel with merchandising team for
store allocation
o Apply for and follow up on relevant licenses
o Set up relevant insurance with finance team
o Collaborate with brand design team on store fit out for best in class customer
experience and optimal operational flow
o Ensure health and safety policy is in place and up to date
• Ensure all facilities are in working order at all times by solving problems with a sense
of urgency
• Collaborate with Design team and manage critical path in existing store
refurbishment projects
• Ensure all licenses and policies are up to date in collaboration with store managers
• Perfect and implement store stock take policy and system in retail to reduce
discrepancy to below 2% across all SKUs
• Support store managers in stock take
• Act as second pair of eyes for merchandising team, reviewing allocation sheet and
checking stock numbers
• New store project budget – work with Finance & Design teams
• Quarterly stock report – work with store managers
• Ad hoc critical path reporting for CEO and Head of Retail for new projects

What you'll need to succeed
Previous experience in a similar role is essential. You must be happy to travel, have a great attitude and be a real team player.

What you'll get in return
A generous based salary of £30-40k depending on experience, a great benefits package and the opportunity to work for a dynamic, highly successful brand who are becoming a real force within their industry

Profile

Your new company

Contemporary Jewellery brand based in Central London. They are seeing amazing growth and this is going to continue throughout 2020.  

Your new role
As the Retail Operations Manager, you will oversee Retail Processes, new store openings, store maintenance, stock management and reporting. The role will be primarily based from head office but frequent travel to stores will of course be essential.

Some key duties will include: 

• Positively challenge existing ways of working, processes, policies and procedures to
ensure the most effective and efficient retail store operations
• Periodically conduct a comprehensive evaluation of our existing processes with Head
of Finance and put in place plans for improvement and enhancement
• Manage timeline, communication and roll-out of new processes
• Engage and influence stakeholders across the business to ensure that new projects
and initiatives are delivered on time and within budget
• Manage critical path for new store opening and manage communication with
relevant teams, with the support of CEO and Head of Retail, to ensure timely
execution and collaboration across all departments
o Set up facilities in new stores, creating a ‘store pack’ to hand over to Store
Managers
o Liaise and build strong communication channel with merchandising team for
store allocation
o Apply for and follow up on relevant licenses
o Set up relevant insurance with finance team
o Collaborate with brand design team on store fit out for best in class customer
experience and optimal operational flow
o Ensure health and safety policy is in place and up to date
• Ensure all facilities are in working order at all times by solving problems with a sense
of urgency
• Collaborate with Design team and manage critical path in existing store
refurbishment projects
• Ensure all licenses and policies are up to date in collaboration with store managers
• Perfect and implement store stock take policy and system in retail to reduce
discrepancy to below 2% across all SKUs
• Support store managers in stock take
• Act as second pair of eyes for merchandising team, reviewing allocation sheet and
checking stock numbers
• New store project budget – work with Finance & Design teams
• Quarterly stock report – work with store managers
• Ad hoc critical path reporting for CEO and Head of Retail for new projects

What you'll need to succeed
Previous experience in a similar role is essential. You must be happy to travel, have a great attitude and be a real team player. 

What you'll get in return
A generous based salary of £30-40k depending on experience, a great benefits package and the opportunity to work for a dynamic, highly successful brand who are becoming a real force within their industry
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