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Aesop Battersea Power Station, UK
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Retail Consultant | Full-Time, Permanent | New Aesop Battersea Power Station, London

Country : United Kingdom United Kingdom

Region : London

County : Greater London

Town : London

Category : Consulting - Audit

Contract type : Permanent

Availability : Full time

Company presentation

Aesop has carefully cultivated a work environment in which our employees are constantly challenged to do their best. Our company is determinedly creative, intelligent and progressive, and nurtures these qualities by employing people who share our passionate interest in design, innovation, and incisive enquiry across all fields.

Our organisational culture is entirely unique, distinguished by an uncommon blend of courtesy, cordiality and intellectual energy. We seek those who can bring a wealth of life experience and inspired ideas to our table.

In return, we provide comprehensive induction and training programmes, and encourage an inclusive culture that nurtures enduring professional relationships. We also appreciate the benefits that flow from our employees' external pursuits.

We raise our bar high at Aesop and never lower it; this is one of the keys to our success and one of the many reasons why people wish to work here. If you would like to join Aesop, we invite you to peruse our current career opportunities.

Job description

Purpose of the Role

We currently seek a dedicated Retail Consultant to work within our New Aesop Battersea Power Station store, in London. The successful applicant will have flexible availability and may be required to work weekends. This is a full time position.

The Retail Consultant has the primary responsibility to sell our products through natural and intentional customer interactions. Through effective communication and selling skills they explore possibilities and unite customers with products that meet their needs, thus building lasting customer relationships and contributing to Aesop's commercial success.

Purpose of the Role

We currently seek a dedicated Retail Consultant to work within our New Aesop Battersea Power Station store, in London. The successful applicant will have flexible availability and may be required to work weekends. This is a full time position.

The Retail Consultant has the primary responsibility to sell our products through natural and intentional customer interactions. Through effective communication and selling skills they explore possibilities and unite customers with products that meet their needs, thus building lasting customer relationships and contributing to Aesop's commercial success.

Primary Accountabilities

  • Deliver seamless customer experience
  • Own self-development and performance
  • Master brand and category knowledge
  • Execute retail essentials

Profile

Suitability Considerations
  • People who thrive in this role:

  • Enjoy interacting with others and working in a team

  • Display confidence in communication, including tactile demonstration

  • Swiftly adapt to people and situations

  • Gain satisfaction from providing solutions

  • Seek out opportunities to continuously grow and develop

  • Strive to deliver and exceed on goals and targets

  • Are motivated by exceeding customer expectations


Key Experience, Knowledge & Skills
  • Experience in customer service environment e.g., retail, hospitality

  • Proven track record of effective selling skills and ability to drive commercial outcomes

  • History of successfully participating in and contributing to a team

  • Demonstrated ability to utilise empathy to manage interpersonal relationships

  • Working knowledge of skin care and skin care industry

  • Knowledge of hair care, body care, fragrance and home categories (advantageous)

  • Strong communication skills

  • Excellent problem-solving skills

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