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Francesca Ferrarini
172 Fulham Road
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Retail Brand Ambassador

Country : United Kingdom United Kingdom

Region : London

County : Greater London


Category : Retail

Contract type : Permanent

Availability : Full time

Experience : 2 to 5 years

Starting date : anytime

Salary : upon experience

Company presentation

U-Earth is committed to improving human health through innovative biotechnologies that actively cleans the air that we all breathe. Founded in Italy in 2008, U-Earth began by researching and developing technology that can remove and neutralise pollutants in the air around us. After ten years of field-testing and validation, U-Earth launched a pioneering range of biotech products in 2015, including air purifiers and monitors to ensure air quality control and a line of facemasks, under the brand U-Mask.
U-Earth’s technology enables companies across all industries to become part of a global project, Pure Air Zone, making the world a better place while providing the best possible air quality for their employees and customers.
U-Mask is a worldwide known brand of sustainable face masks, which actively neutralises airborne pathogens.

U-STORE by U-earth biotech, 172 Fulham Road London
Our Flagship store is the face of U-Earth so you will continuously maintain the store image and product display,overseeing that all store operations run smoothly, whilst deliver the ultimate U-Earth experience to our customers.
You’ll be tasked with building customer relationships whilst maximising sales opportunities, introducing customers to both U-Mask and to U-Earth technologies, and increase our sales oportunities.
Alongside the day to day customer service, The U-Team at our flagship are responsible for both B2B and B2C custom requests.

Job description

Retail Brand Ambassador role will involve you in: 
- contribute to the achievement of store objectives
strive to always increase brand and product knowledge
- master sales techniques whilst continuously satisfying customer needs
- ensure superlative customer service standards are held
- act as brand ambassador, building relationships with new customers and VIP clientele, both walking in and online.
- answer customer queries in a professional and positive manner, always offering to go the extra mile
- capture customer data within our CRM
- taking care of our reseller partners
-working with the U-team in Rota, including weekends if requested.

If your dream is a company where to grow around your skills, you care about sustainability and making the world a better place, we are happy to wellcome you at U-earth. 



Here at U-Earth “everyone is included” - it’s one of our core values. We work with open-minded people of all gender identities, sexual orientations, ethnicities, abilities, and experience. While diversity and variety are of the utmost importance to us there are a few things we’d love you to tick the boxes on; 

You’ll have a minimum of 2 years experience in retail – experience within the luxury or beauty markets would be preferred
You’ll be fluent in English and ideally communicative in other languages (French would be great but it’s not a deal breaker!) 
You’ll be comfortable with retail systems such as Microsoft 365, G-Suite and  Illustrator or graphic software skills are a plus!
You’ll have a positive, outgoing, energetic personality and be a multi-tasking wizz with an ability to problem solve

U are the U-Generation!
What we offer; 
We care about work/life balance so if you have a reasonable request surrounding your working schedule please let us know, we’ll try to accommodate wherever possible
Private health insurance with Vitality
Dynamic, passionate and fun team with a shared goal of making the world a better place
Subsidised commuting costs 
A flexible holiday policy with a “take when you need” approach - we believe in responsible freedom (unless we’re launching a new product!)
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