172 Fulham Road
Retail Brand Ambassador
Country : United Kingdom
Region : London
County : Greater London
Town : LONDON SW109PR
Category : Retail
Contract type : Permanent
Availability : Full time
Experience : 2 to 5 years
Starting date : anytime
Salary : upon experience
U-Earth’s technology enables companies across all industries to become part of a global project, Pure Air Zone, making the world a better place while providing the best possible air quality for their employees and customers.
U-Mask is a worldwide known brand of sustainable face masks, which actively neutralises airborne pathogens.
U-STORE by U-earth biotech, 172 Fulham Road London
Our Flagship store is the face of U-Earth so you will continuously maintain the store image and product display,overseeing that all store operations run smoothly, whilst deliver the ultimate U-Earth experience to our customers.
You’ll be tasked with building customer relationships whilst maximising sales opportunities, introducing customers to both U-Mask and to U-Earth technologies, and increase our sales oportunities.
Alongside the day to day customer service, The U-Team at our flagship are responsible for both B2B and B2C custom requests.
- contribute to the achievement of store objectives
strive to always increase brand and product knowledge
- master sales techniques whilst continuously satisfying customer needs
- ensure superlative customer service standards are held
- act as brand ambassador, building relationships with new customers and VIP clientele, both walking in and online.
- answer customer queries in a professional and positive manner, always offering to go the extra mile
- capture customer data within our CRM
- taking care of our reseller partners
-working with the U-team in Rota, including weekends if requested.
If your dream is a company where to grow around your skills, you care about sustainability and making the world a better place, we are happy to wellcome you at U-earth.
You’ll have a minimum of 2 years experience in retail – experience within the luxury or beauty markets would be preferred
You’ll be fluent in English and ideally communicative in other languages (French would be great but it’s not a deal breaker!)
You’ll be comfortable with retail systems such as Microsoft 365, G-Suite and Illustrator or graphic software skills are a plus!
You’ll have a positive, outgoing, energetic personality and be a multi-tasking wizz with an ability to problem solve
U are the U-Generation!
What we offer;
We care about work/life balance so if you have a reasonable request surrounding your working schedule please let us know, we’ll try to accommodate wherever possible
Private health insurance with Vitality
Dynamic, passionate and fun team with a shared goal of making the world a better place
Subsidised commuting costs
A flexible holiday policy with a “take when you need” approach - we believe in responsible freedom (unless we’re launching a new product!)