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Retail Associate (38 Hours) - London Oxford Street

Country : United Kingdom United Kingdom

Region : London

County : Greater London

Town : London

Category : Retail

Contract type : Permanent

Availability : Full time

Job description

For over a century, New Balance has inspired athletes and communities of all kinds in their pursuit of excellence. We innovate fearlessly, guided by our core values and we are driven by the belief that conventions were meant to be challenged. We seek leaders and pioneers - because there's no time to wait around for next. At New Balance, We Got Now. Provide total customer satisfaction to meet the needs of the customers according to New Balance standards, drive sales and achieve targets. As a Retail Associate you will be an ambassador of the brand embracing New Balance values in a fast paced and energetic environment.MAJOR ACCOUNTABILITIES:
- Achieve personal KPIs
- Deliver total customer satisfaction
- Assist customers in understanding why our products meet their needs
- Follow the end to end customer journey - from entering the store to leaving the store
- Open and close sale transactions including processing sales in line with company procedure
- Uphold company values in day to day work
- Encourage continuous improvement through ongoing feedback
- Responsible for maintaining health, safety and environmental standards in store
- Help to ensure the store remains as commercial as possible following given guidelines for example, visual merchandising and stockroom standards
- Protecting the New Balance brand and assets at all times
- Actively own your own learning, for example, product knowledge, product fit
- Adhere to all company policies and procedures
- Perform other duties as required
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