Receptionist / Head Office Assistant
In 1951, Achille Maramotti, freshly graduated in law, decided to dedicate himself to haute couture; a family passion passed down from his great-grandmother Marina Rinaldi, who in the late nineteenth century operated a luxury fashion house in the heart of Italy.
His desire was to produce high-quality manufactured women's clothing. This was a somewhat avant-garde idea in the Italy of the time, where fashion was still an exclusively hand-crafted activity.
Today, Max Mara Fashion Group boasts a portfolio of seven brands, ranging from ultimate luxury lines to casual chic.
Managing the Opening hours of the Showroom
·Front of house greeting clients upon arrival
Managing the incoming calls within the business
Supporting the Showroom Manager with confirming appointments with clients.
Organising post coming in and out of the business a well as courriers.
Supporting the Managing director with transportation bookings etc.
Dealing with customer stockist queries
Supporting the accounts team with any queries
Monotoring the attendance of the Interns as well as staff - Supporting the showroom manager with providing this to the Managing director on a monthly basis
·Managing the Kitchen supplies / stationary supplies and anything else the Facilities department requires
Working with TCS - The communication store with Press requests / Client requests for eccomerce shootings and any other sample requests
Managing seasonal collections up to 3000 samples per campaign. Ensuring these are sent back to italy.
Dealing with the building maintanence, attending the tentants meetings with the showroom manager.
Managing and training the Interns on a seasonal basis.
Supporting the Showroom Manager with any tasks...
Supporting the Showroom Manager with Hiring Interns / any staff positions that need filling
- friendly and passionate
- well spoken and well presented
- hold excellent telephone / customer service skills
- Hold the ability to Multi task
- have the ability to develop and maintain strong relationships with clients and to ensure each customer receives a consistent and professional service throughout;
- be highly motivated to achieve personal and team goals, while continuously maintaining high standards;
This is an exciting role with the possibity to grow within MaxMara.