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Ralph's Coffee And Bar Bartender

Country : United Kingdom United Kingdom

Region : England

County : Greater London

Town : London

Category : Retail

Contract type : Permanent

Availability : Full time

Company presentation

Company Description

''All things are possible at this company'' I hear that countless times from so many of you all over the World. We don't merely dream ''the impossible dream''. We do it, we live and, for almost fifty years, we have made it through our passion, energy, talent and teamwork. Ralph Lauren

Job description

Position Overview

To welcome and each guest of Ralph's Coffee & Bar, ensuring their time spent is unique and an unforgettable moment. The host/Hostess is responsible for ensuring the guest is recognised and acknowledged; you will be there first point of contact ensuring that are comfortably seated.

Essential Duties & Responsibilities

  • Communicating clearly and effectively with guests and co-worker
  • Answer phones in a prompt and warm manner, handling any queries associated with the venue
  • Welcoming each guest that visits the venue, also bidding them farewell once they have finished.
  • Maintain menus by ensuring cleanliness and accuracy
  • Greet guests and seat them at tables or bar areas
  • Assign guests to tables suitable for their needs
  • Inspect dining and serving areas to ensure cleanliness and proper setup
  • Speak with guests to ensure satisfaction with food and service, and to respond to complaints if addressed
  • Receive and record guests' dining reservations via OpenTable
  • Be knowledgeable for any internal and external events taking place locally
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed
  • Must stay up to date with general knowledge about Ralph's Coffee & Bar food and drink offering
  • Cash up and close tills
  • Other duties may be assigned to a Host / Hostess
Pay Range Max

Pay Range Min

Profile

Experience, Skills & Knowledge

  • Minimum of 1 year experience in hospitality
  • Possess strong communication and interpersonal skills
  • Must be well-groomed in appearance as you will be first point of contact for venue
  • Be action orientated and solution driven to achieve results
  • A desire to build relationships and promote team work
  • Ability to multi-task and follow directions
  • Must be prompt, courteous and reliable
  • Be flexible in supporting the business and team
Ralph Lauren is an equal opportunity employer. We offer dynamic career opportunities with growth potential and a generous company discount.

Please note that this is a temporary 9 month contract.
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