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Head of E-Commerce/ Retail/ London

Country :United KingdomUnited Kingdom

Region :London

County :Greater London

Town :LONDON

Additional Information address :6156682

Category :Sales

Contract type :Permanent

Availability :Full time

Job description

Now Hiring: Head of E-commerce

Are you a digital leader ready to drive transformation at the intersection of fashion, tech, and customer experience? A fashion brand is looking for an ambitious Head of E-commerce to shape the future of its digital presence and lead the charge in online growth.

This is more than a typical e-commerce role-it's a strategic opportunity to take full ownership of online performance, craft a seamless customer journey, and lead a collaborative marketing and trading team. If you thrive in high-impact roles and love turning data into action, we want to hear from you.

What You'll Be Doing

As Head of E-commerce, you will:

  • Lead the end-to-end management of the website -overseeing trading, UX, site optimisation, and customer experience.
  • Own the online P&L and forecast the trading calendar with precision and purpose.
  • Collaborate cross-functionally with buying, merchandising, marketing, and customer service teams to deliver an exceptional online journey.
  • Optimise the digital shelf-from product launch to post-purchase-while always thinking two steps ahead.
  • Inspire and lead a high-performing marketing and e-commerce team to reach ambitious targets.
What We're Looking For

The ideal Head of E-commerce will bring:

  • 5+ years in a senior digital or e-commerce role, preferably in fashion or consumer retail.
  • Proven experience managing an online P&L and delivering measurable growth.
  • A strong grasp of UX, conversion rate optimisation (CRO), and digital merchandising.
  • A creative, data-driven approach to solving challenges and seizing opportunities.
  • Leadership skills to guide, mentor, and motivate a passionate team.
Why This Role Stands Out

As Head of E-commerce, you'll play a defining role in shaping digital strategy at a brand where heritage meets innovation. You'll be part of a close-knit, entrepreneurial leadership team that values bold thinking and real impact. Expect autonomy, collaboration, and a chance to make your mark.
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