Free People - Manager in Training, London - New Store Opening

Country :
United Kingdom
Region :
County :
Greater London
Town :
Category :
Human Resources
Contract type :
Availability :
Full time

Job description

Manager in Training (MIT) 

Reports To: Store Brand Leader

Objective: To create a unique, innovative and inspirational customer experience; encompassing the Free People lifestyle and brand image while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store.


Lead, mentor and motivate the team regarding all aspects of leadership, visual execution and expectations through:
Consistent and continual feedback and accountability
Promoting a sense of ownership and delegation
Team involvement and strategic planning
Morning and any all store staff meetings and trainings
Manage and motivate a high level of Customer Care utilizing all resources and initiatives
Develop, enhance and manage the selling culture through contests, sales team development, selling workshops, business analysis etc.
Assist in managing Senior Stylist performance and provide feedback for development
Actively participate in social media platforms as directed
Partner with the Store Brand Leader and Assistant Store Manager with new hire onboarding & training
Lead by example to set bar for employee productivity
Serve as a proactive mentor, teacher and problem solver for sales team
Identify and develop internal talent for succession planning


Maintain business awareness and drive sales in order to achieve and exceed goals
Complete all weekly planning objectives in partnership with store management
Adhere to and support Typical Week structure by facilitating zoning needs in partnership with management team
Promote and maintain a high standard for overall Customer Care, Operations and Loss Prevention
Prioritize and delegate tasking to ensure objectives are completed in a timely manner
Drive the restock process in partnership with management to maintain stock levels and sell-through awareness
Educate the staff on all home office communication and initiatives
Communicate performance observations and offer feedback to the Store Brand Leader and Assistant Store Manager
Work closely with the product receiving process to uphold stock room standards
Uphold and respond to district and Home Office communication in a timely manner
Actively MOD and support all operational aspects of the store
Uphold all company policy and procedure


Have a working knowledge of weekly sales reports to analyze and understand business results
Partner with store management in the execution and delegation of visual objectives
Partner with Assistant Visual Manager to educate the staff on all accessible training processes that will result in consistent visual standards and execution
Maintain an awareness of brand aesthetic and relevance to the store environment and communicate with management
Communicate product performance observations and offer feedback to management team