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Environments And Release Manager

Country : United Kingdom

Region : London

County : Greater London


Category : Production - Quality

Contract type : Permanent

Availability : Full time

Company presentation

The Group Technology team work tirelessly to provide a seamless internal and external customer experience with the purpose of delivering genuine customer value. Working in close partnership with the brands, the team strive to be a catalyst for business transformation, showcasing industry leading technology solutions with the aim of making Arcadia as well known for how it uses technology as its brands are known for their fashion.

Job description

We require an Environments & Release Manager to assist with ensuring the delivery teams have a clear path to live through our environment eco-system. The role holds the responsibility for all non-production and production environments in the customer domain.
This domain includes areas such as all customer facing websites, apps and instore technology. You will liaise with technical and business teams internal and external to ensure the environments contain the right versions of software, configuration and test data to ensure successful delivery. The role holder must be a proactive coordinator and tech-savvy individual.
On a day to day basis this role will involve scheduling, coordinating and pro-active management of the release pipeline. In addition to this the role is also required to formulate and drive through an environment and release strategy that promotes safe, fast and repeatable change.
Day to Day
- Manage and own the environments strategy and plan to meet the demands of the delivery projects
- Manage and oversee the release management life cycle for enterprise platforms inclusive of Mobile Apps, Websites and backend Legacy systems including scheduling, coordination and management of releases
- Liaising with product owners and business representatives to ensure release requirements are well defined, scoped and scheduled
- Liaising with technology teams to review technical impact and resourcing requirements for releases, upgrades, migrations and BAU change
- Ownership of the process for tracking updates, upgrades and changes across the pipeline whilst maintaining change logs for the development and business teams
- Ensure there is efficient use of available environments (reuse or decommission of environment when testing is complete)
- Deliver the non-production environments improvement strategy ensuring we evolve towards having dynamic, self-service environments that support the fast pace of delivery and innovation
- Own the environments configuration strategy and its data ensuring they are maintained, refreshed and recycled including access control and deployment of software builds for testing (bespoke software and 3rd party software)
- Ensure monitoring of environments is conducted across all non-production environments
- Engage and support project delivery teams
- Managing environment cloud hosting costs for both non-production and production ensuring diligent cost control
- Document environments and underlying components to appropriate standards including integration points
- Support continuous improvement initiatives (keep abreast of industry trends, implement best practice, evaluate new tools and techniques, automate processes, and upgrade underlying technologies)


- Experience in managing a suite of environments across multiple platforms
- Commercial experience with AWS, Jenkins, Confluence, JIRA, CI/CD and Github
- Experience of managing multiple vendors so that the timely provision of environments and delivery of change is assured
- Experience of environment management and associated tools, methodologies and approaches
- Experience in co-ordinating and delivering changes across multiple tools and technologies
- Experience of IT architecture and infrastructure
- Ability to produce Environment strategy and environment plans
- Ability to validate the plans provided by Technical teams to ensure they are right for the delivery and maintenance of environments
- Ability to diagnose environmental issues and identify the right team and actions for resolution
- Experience with delivering change utilising both Agile and Waterfall project methodologies
- Ability to be pro-active in identifying risks and suggesting / influencing mitigation steps
- Ability to involve and influence the right people to reach agreements across Technology and Business teams
Key Skills
- Excellent communication
- Strong time and plan management skills
- Ability to work with Technical teams and disseminate information to different levels within the Business
- Experience of Cloud and on premise computing
- Achieving orchestrated releases for both waterfall and agile delivery methods
- Ability to work calmly and diligently under pressure
- Ability to bridge priorities between offshore and onshore teams
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