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Kimberley Austin
Website
aimelondon.com
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Ecommerce Intern

Country : United Kingdom United Kingdom

Region : London

County : Greater London

Town : LONDON NOTTING HILL

Category : Sales

Contract type : Internship

Availability : Part time

Experience : Student

Starting date : asap

Salary : minimum wage

Company presentation

Aimé is a Fashion and Lifestyle emporium...

Stocking French cult label Isabel Marant both Etoile and mainline since the store’s beginnings, alongside Michel Vivien, Masscob, Soeur, Forte Forte, Ulla Johnson and many more.
We also are purveyors of fine jewellery and home-ware products alongside in-house collaborations with some of our favourite brands

Our ideal candidate is familiar with working in a luxury retail background, who can offer our loyal customer base the high level of customer service they have become accustomed to since opening in 1999..

The team at Aimé is made up of creative and hardworking individuals who are keen to learn and contribute to the smooth running of our business. Where possible we aim to encourage and nurture any team members showing any natural ability in all aspects of the business, encouraging them to progress within the company.

instagram/aimelondon

Job description

Aimé has had a retail store on Ledbury Road in Notting Hill for 20 years and has recently launched an e-commerce site. It is an exciting time for us and we are looking for a candidate who can help us to write this new chapter for our business. We aim to translate the product edit and customer care we provide in the store to our online channel and are looking for a motivated and enthusiastic individual with a hands-on approach. You will be working closely with the digital store manager to ensure that our customers enjoy a seamless, on-brand experience.

Profile

PROFILE

Reporting and analysing website performance
Analysing stock availability
Assisting in inventory management, product uploads and SEO optimisation
Analysing CRM data in order to suggest campaigns and improvements
Community management (Instagram and Facebook)
Assisting in day to day order fulfilment (picking, packing and housekeeping) and handling returns
Processing stock deliveries
Answering customer queries, resolve issues and complaints through email, phone and social media


The ideal candidate will have:
 
A self-starting and quick to learn attitude
Skills to organise and prioritise
High attention to detail
Great communication skills

Genuine interest in and knowledge in the following are essential:
 
Excellent knowledge of order fulfilment systems and Shopify
Excellent knowledge of Google Analytics and Microsoft Excel
Strong interest for fashion and retail
Passion for digital channels
 
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