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Customer Service Consultant

Country : United Kingdom United Kingdom

Region : Yorkshire

County : West Yorkshire

Town : LEEDS

Category : Sales

Contract type : Fixed-term

Availability : Full time

Experience : Less than 2 years

Company presentation

Founded in 1856, Burberry today remains a quintessentially British brand, with a closely connected, creative thinking culture at its heart. Burberry believes that to be a great brand it must also be a great company and constantly leverages the energy of its culture. Headquartered in London, the brand has built a global reputation for innovative product design, digital marketing initiatives and dynamic retail strategies.

Job description

Burberry’s Customer Service teams sit at the heart of our luxury customer experience, delivering a personalised world-class service through expert product knowledge and a genuine passion to cultivate relationships. 
We are currently looking for service-driven individuals to join us as Consultants from 11th October until the end of January: this is a seasonal, full-time role where you will be at the forefront of our iconic brand, provided with extensive training on our products and luxury service delivery. 
You will be based in our office in Leeds city centre - a centre of excellence for Burberry that brings together shared service teams from UK and Europe.

Profile

  • Highly proficient in spoken and written English, any additional languages would be a plus (especially Russian, French, German or Italian).
  • Previous experience in customer service roles preferred. 
  • Available to work flexible shifts
  • Genuine interest and love for fashion and styling 
  • Excellent interpersonal skills, team player
  • Organised, able to multi task and problem solve while working with pace
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