CRM Coordinator

BURBERRY

Update date : Dec 31, 2020

Country : United Kingdom

Region : London

County : Greater London

Town : LONDON

Category : Sales

Contract type : Permanent

Availability : Full time

Experience : 2 to 5 years

Company presentation

Founded in 1856, Burberry today remains a quintessentially British brand, with a closely connected, creative thinking culture at its heart. Burberry believes that to be a great brand it must also be a great company and constantly leverages the energy of its culture. Headquartered in London, the brand has built a global reputation for innovative product design, digital marketing initiatives and dynamic retail strategies.

Job description

We have a rare opportunity to join our Commercial team in Horseferry House as CRM Coordinator. Reporting directly into our Global Client & CRM Manager, the candidate will act as a global CRM champion, driving engagement of CRM tools across markets and servicing individual market needs. You will support the day to day operations and functionality of the Retail CRM system to ensure Customer Services Programmes are targeted and executed to achieve a high ROI and support the Burberry Experience.

Profile

Experience working within a retail environment focusing on CRM
Strong analytical skills: experience in working with large data to extrapolate key findings and insights;
Excellent communication and presentation skills;
Ability to build and maintain senior stakeholder relationships
Proactive and eager in taking part to innovative projects and work cross-functionally;
Excellent Excel, Word and PowerPoint skills.

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CRM Coordinator

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CRM Coordinator