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Business Analyst

Country : United Kingdom United Kingdom

Region : North West

County : Greater Manchester


Category : Marketing

Contract type : Permanent

Availability : Full time

Job description

About Us

Having started in 2006 with just three team members, we've evolved into a multi-brand, ecommerce giant with offices worldwide and a passionate team of over 4,000. In the past year alone, we've achieved remarkable milestones including automating our Sheffield distribution centre, launching our US warehouse, and initiating our tech re-platforming.

In Tech, we're proud to support every function. We're a digital-first company that is totally cloud native. We embrace change and future-proof the business, delivering critical customer facing and internal stakeholder facing systems. Everything from colleague tech to frontend websites and apps, buying and merchandising tooling, and all that's in-between, we take care of it. Our ideas support and drive the Group's agenda.

The Project Delivery Team is an integral part of the wider tech function. We work collaboratively with the business and tech to deliver business priorities and outcomes. Encompassing PMO, project management and business analysis, our friendly, supportive team work together to drive action and deliver results.

The Role

As a Business Analyst at boohoo group, you will play a crucial role in shaping the future of our brand. We are looking for a self-driven and analytical individual who can identify business needs and translate them into effective solutions. As a Business Analyst, you will work closely with stakeholders from various departments to gather requirements, analyze processes, and propose valuable improvements to enhance efficiency and drive growth. This role requires an approach that matches and recognises the extremely fast paced and continually evolving nature of the business. We are early on in our application of Agile and are on a long-term journey to further develop our delivery function.

At boohoo group, we foster a culture of innovation and collaboration. We believe in empowering our employees and providing opportunities for their professional development. By joining our team, you will have the chance to work on exciting projects that make a real impact in the fast-paced and dynamic fashion industry.


    • Performing business analysis in the early stages of a project or product enhancement
    • Organising and facilitating the required meetings and workshops to support project discovery and delivery
    • Employing root cause analysis tools to understand a problem
    • Using various analytic skills and tools to quantify a problem
    • Documenting the 'as-is' and 'to-be' processes
    • Lead requirements elaboration during the low-level design and build of the solution whilst ensuring the business is fully informed and any business-related activities are coordinated alongside any IT deliverables
    • Ownership of the requirements document, ensuring that the right stakeholders have been engaged and requirements have been documented and considered at the right level
    • Ensuring scope and requirements are sufficiently understood
    • Working with technical SMEs to break down requirements and develop tasks and acceptance criteria
    • Working with the IT solution architect and development leads in the production of an IT Solution Design ensuring that proposed solutions are aligned with IT strategy yet meet business expectations.
    • Working as part of a Development Team to ensure costs, timescales and any feasibility constraints are sufficiently understood and conveyed to the business
    • Ensuring requirement traceability is maintained throughout the development lifecycle and that any scope changes are sufficiently managed
    • Ensuring consistent analysis standards are used across projects and any cross-project dependencies are sufficiently identified and managed
    • Contributing to the review and introduction of industry best practice, tools and techniques
    • Ensuring that deliverables are produced according to plans and departmental quality standards

  • Previous experience as a Business Analyst or similar role in the fashion industry.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively with cross-functional teams.
  • Experience in conducting business process analysis and workflow design.
  • Proficiency in gathering and documenting business requirements.
  • Knowledge of project management methodologies.
  • Experience with user acceptance testing and system implementation support.
  • Detail-oriented and highly organized.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Experience in both Agile and Waterfall delivery.
  • Waterfall delivery experience.