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Assistant Store Manager (Walton Street)

Country : United Kingdom United Kingdom

Region : London

County : Greater London

Town : LONDON

Category : Retail

Contract type : Permanent

Availability : Full time

Experience : 2 to 5 years

Starting date : June 2021

Company presentation

Clergerie is a French footwear brand founded by Mr. Robert Clergerie.
With workshops dating back to 1895, Clergerie combines continuous design research with exceptional manufacturing techniques and feminine shapes with a masculine touch, in a constant dialogue. Rooted in the south of France, in Romans-sur-Isère and designed by creative director David Tourniaire-Beauciel, Clergerie is known for its architectural silhouettes, pure aesthetics and bold design.
Clergerie has a network of 15 independent boutiques in France, London, the United States, Madrid and Geneva and is present in leading luxury retailers and concept stores worldwide.
Clergerie is part of the French Legacy Group.

Job description

We are looking for an Assistant Manager to help organize and run our retail store and fill in for the store manager when needed. Your job will be highly important in ensuring the sales team meets its goals of efficiency and customer satisfaction. Assistant manager responsibilities include training sales associates, monitoring inventory and ordering merchandise based on demand. You should also be skilled at organizing and solving problems. Interpersonal and mediation skills will also be very useful, since you’ll often be acting as a liaison between managers, employees and customers. Ultimately, the duties of the Assistant Manager are to make sure our stores operate effectively, and that we keep our customers happy.

Responsibilities:
• Assist the Retail Store Manager in planning and implementing strategies to attract customers
• Coordinate daily customer service operations (sales processes, orders, payments)
• Track the progress of weekly, monthly, quarterly and annual objectives • Monitor and maintain store inventory
• Supervise and motivate staff to perform their best • Coach and support new and existing Sales Associates
• Co-monitor with the manager retail operating costs, budgets and resources
• Suggest sales training programs and techniques
• Communicate with clients and evaluate their needs
• Analyse consumer behaviour and adjust product positioning
• Handle complaints from customers
• Create reports analyse and interpret retail data
• Conduct regular audits to ensure the store is functionable and presentable
• Act our store’s representative and set an example for our staff

Profile

  • Proven experience in retail and a taste for fashion
  • Experience with recruiting and performance evaluation processes
  • Leadership and organizational abilities
  • Interpersonal and communication skills
  • Problem – solving attitude
  • Flexibility to work in shifts
  • English (mandatory), French or Spanish (desirable)
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