Assistant Manager - Icon o2
Country : United Kingdom
Region : London
County : Greater London
Town : LONDON GREENWICH
Category : Retail
Contract type : Permanent
Availability : Full time
Experience : 2 to 5 years
Starting date : ASAP
Salary : competitive
Established in 1981, GUESS began as a jeans company in the United States and has since successfully grown into a global lifestyle brand. Today, GUESS designs, markets and distributes full collections of women’s, men’s and children’s apparel as well as accessories. Throughout the years, the GUESS image has been portrayed in unforgettable, innovative campaigns that have made the brand a household name. GUESS is distributed throughout the world in fine department and specialty stores, its retail and factory stores, and on its online store www.guess.com GUESS has licensees and distributors in South America, Europe, Asia, Africa, Australia and the Middle East.The GUESS brand has presence on the social media platforms you already use every day. Candidates are encouraged to like, share, pin and retweet all GUESS, G by GUESS, and Marciano content.
Reporting toStore Manager
The Assistant Manager is second in command to the Store Manager and assists the Store Manager with all everyday activities. He/she should be capable of looking after the store when the Store Manager is absent. Therefore he/she is responsible for maintaining sales performance, profitability, customer satisfaction, merchandising standards, store operations and training and development across the entire store.
•Ensuring the store exceeds the profitability expectations and exceeds all KPI targets by driving sales and motivating the team
•Setting the overall store sales plan yearly/monthly/daily and by individual and department
•Ensuring that an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently by providing a friendly environment including greeting and acknowledgement on entrance into the store.
•Analysing sales across all departments and categories in order to improve on current average basket, conversion and overall sales
•Identify strengths, weaknesses and training needs of the team, ensuring all staff complete training as per company guidelines and providing ongoing development and coaching
•Network, recruit, hire and retain high quality management and associates to fill store profile and support succession planning.
•Maintain all visual merchandising standards, directives, promotions, and overall cleanliness and organisation of the sales floor and stockroom.
•Meet or exceed profitability expectations in sales, payroll and shrink conversion
•Create and execute strategies to maximise store sales and minimise expenses
•Maintain high communication levels with every team member and carry out personal appraisals on a regular basis
Additional duties and responsibilities
•Participating in and attending all store meetings and other related functions
•Performing housekeeping and maintenance duties as required
•Willing and being available to travel and work from different locations when necessary
•Maintaining standards in line with the requirements of the job and any policies currently in place
•Assuming and completing other duties as assigned by management from time to time
•Working any additional hours as to the requirements of the job
•Adhering to procedures relating to the proper use and care of equipment and materials for which the role has responsibility