Reading, RDG, UK
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Area Sales & Education Manager | Central South England (Ftc)

Country : United Kingdom United Kingdom

Town : Reading

Category : Retail management

Contract type : Permanent

Availability : Full time

Job description

As an Area Sales and Education Manager you will join a strong team of individuals, who are responsible for motivating and educating a team of instore retail managers and teams.
To be successful, you must be committed to driving sales and adept at managing a sales team remotely. You will demonstrate exceptional analytical, problem-solving and customer service skills, whilst maximising area profitability and controlling operational costs.
Reports to: Regional Sales and Education Manager
Job Location: Field
Contract type: Fixed Term Contract (Maternity Cover)
Clé de Peau Beauté, the premier luxury skincare and makeup brand from Shiseido Cosmetics, was founded in 1982 as the ultimate expression of elegance and science. Forever guided by exquisite aesthetics and intelligence, Clé de Peau Beauté has instilled its products with modernity, enchantment, and dynamism to emerge as an industry leader in delivering radiance so remarkable, it emanates from within.
We are committed to using only ingredients that either directly benefit the health of the skin or support the integrity of our formulations. We never take into account whether something is synthetic or natural, instead choosing ingredients based on biocompatibility.
Created in 1994 in New York by visionary makeup artist François NARS, NARS Cosmetics is one of the leading and most respected brands in the world of makeup artistry.
Shiseido Group's fragrance brands are a collection of luxurious and exciting fragrance brands, which are amongst the leaders in the UK market. From the sensual and effortless delicacy of Narciso Rodriguez; the intriguing mix of natural and sophistication in Issey Miyake to the unique, innovative collection from the extraordinary perfumer, Serge Lutens
- Develop and execute an effective plan to deliver agreed retail sales targets whilst respecting brand values
- Ability to analyse and interpret sales data to identify gaps and opportunities
- Control the FTE budget within the area (permanent and temporary staff)
- Accurate and timely report retail sales results and KPIs by store to HO on a weekly basis
- Share monthly area review with Regional Sales and Education Manager
- Deliver impactful launch events/promotions that exceed customer expectations and meet agreed targets. Conduct and report post event reviews
- Ensure customer returns are processed in a timely and accurate manner. Work with retail ops teams to identify and rectify stock issues within store. Effectively escalate issues to National Account Managers where necessary
- Select, coach and motivate a high performing retail team to deliver against agreed targets
- Effective onboarding of new starters, ensuring an effective induction programme and inclusion in brand training seminars
- Conduct monthly performance reviews and annual appraisals with appropriate action plan to ensure continuous development.
- Accountable for all HR matters relating to instore teams
- Conduct regular team meetings to ensure the retail teams understand and are equipped to deliver brand/retailer plans; share best practice across the area; identify future opportunities.
- Supports and develops store managers to drive sales, achieve and exceed targets and manage the team
- Follow up from new launch training via on counter visits and remote meetings
- Ensure grooming, instore hygiene, VM and customer service is in line with brand guidelines
- Responsible for all commercial training of instore teams
- Demonstrates a understanding of and a passion for Artistry in a Artistry brand
- Build collaborative partnerships with store management
- Understand and communicate competitor activity and impact on sales to Regional Sales & Education Manager
- Demonstrates the agility and flexibility to work across multiple brands/categories.


- Experience of leading and developing a multi-site sales team within the cosmetics industry
- Commercially astute and able to drive business performance
- Ability to manage and motivate an existing team of Managers and be able to identify and develop talent
- Able to manage time effectively and plan in contingencies to ensure targets are met
- Experience of achieving revenue and profit targets
- Successful record of developing individuals to achieve targets
- Excellent training facilitation skills
- Excellent written and verbal communications skills, adaptable for delivery to a range of audiences
- Team player, ability to respond to rapidly changing demands.
- Experience of delivering business projects to improve ways of working
- Experienced in Excel, Word, Power Point and Outlook
- Full clean driving licence
- Alignment with the group's "Trust8" working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
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