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All job offers West Midlands

  • West Midlands

72 Job offers

  • Sales Assistant

    MAJE
    What we are offering: A permanent Sales Assistant position, part time in our concession in Selfridges Birmingham. On a day-to-day basis at Maje, you will welcome our customers, offer them a personalised and emotional experience, develop customer loyalty, improve the client portfolio of the store, handle transactions and stock, implement visual merchandising guidelines, …. Working for Maje is: Starting your adventure with a personalised onboarding on your first week;Contributing to the further development of our brand with a unique and courteous service;Working alongside passionate, caring and dynamic teams;Participating to ambitious projects in a brand turned towards future, innovation and durability;Having opportunities for a career development within the Maje or the SMCP Group. The benefits Maje has to offer are: A monthly bonus scheme Discounts on your purchases in the SMCP brands A travel allowanceAn illimited access to our E-learning Platform: Mylearning Recruitment process: You will be contacted over the phone for a first exchange with the store manager;If this first call confirms our ambitions are matching, you will be invited for a face-to-face interview in store with the manager.   
    Permanent
    Birmingham
  • Assistant Store Manager - The Fort Shopping Park, Birmingham

    SKECHERS
    Are you a natural leader who thrives in a fast-paced environment and loves working with customers? If so, we want you to join our team as a ‘Skechers Assistant Manager’ As one of our leaders of the store, you'll be responsible for keeping our customers happy, our sales booming, and our team motivated to crush their goals. You’ll get to work with a team of fun and passionate individuals who share your love of shoes and fashion. You will support the store manager with daily operations as well as motivate the team to achieve their goals. With competitive salary and benefits, plus opportunities for career growth. You can make your mark in the world of retail with Skechers! We want you to be yourself and feel welcome when you join us. What we’re looking for: Previous experience in an assistant managerial role Excellent Leadership and communication skillsProblem-solving skills to resolve any issues that may arise in-storeHighly organised to manage inventory, staffing, and other operational tasksThe ability to help lead and motivate a team with the store managerSales skills to drive revenue growth and meet targetsAble to create a positive, collaborative team environment that fosters teamwork and employee moraleSkechers offers: Competitive salary and benefits packageOpportunities for career growth and developmentA fun and dynamic work environmentFind out more about our benefits and perks once you’ve applied! This is a great opportunity to join us and make a positive impact. Please apply, if you feel you can be a true brand ambassador for Skechers. About Skechers Skechers, a global Fortune 500® company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations. Be You - Feel Welcome Skechers recognises the importance and power of diversity within our business. We ensure that our people processes are fair, transparent and promote equality of opportunity for all employees and job applicants. Reasonable accommodations may be made to enable individuals with disabilities or health conditions, who are otherwise qualified for the job position, to perform the essential functions as detailed above.
    Permanent
    Birmingham
  • ORVEON
    Location/ Store: Selfridges Birmingham Number of days / hours per week: 5 days/ 37.5 hours Contract Type: permanent Report To: Area Sales Manager We'd love to meet you if you have: A proven track record in a target sales-based role - where exceeding goals and delivering standout customer experiences is second nature. An unstoppable entrepreneurial spirit - you thrive on challenges, embrace ambition, and are driven by the thrill of smashing targets. A deep passion for beauty and self-expression - with a heart for making every individual feel seen, celebrated, and confident. Exceptional artistry skills - ideally backed by a formal qualification, allowing you to craft beauty with precision, creativity, and elegance. A natural connector and relationship-builder - who collaborates effortlessly with colleagues, leaders, and retail partners to create a united, high-performing team. A can-do attitude and resilient mindset - always ready to take initiative, find solutions, and turn setbacks into comebacks. Flexible and retail-savvy - you understand the rhythm of the industry and embrace working key hours-including weekends, late nights, and bank holidays, with energy and enthusiasm. A few things we think you'll love about us... Competitive base salary with commission opportunities Enjoy a 50% employee discount on bareMinerals and Laura Mercier products Receive up to £800 worth of free products annually Earn extra through individual and team incentives - including boosted commissions or the latest product launches Enhanced maternity and adoption leave with extended company-paid time off Season ticket loan support to ease your commute Refer-a-friend bonus scheme - earn up to £350 for each successful referral Cycle to Work scheme to support a healthy, eco-friendly commute Access to the Retail Trust Support network for emotional and practical assistance 24/7 GP access through MetLife for medical advice anytime PAM Assist App offering confidential support services HAPI rewards programme - save on everyday purchases from groceries to entertainment Up to three paid volunteer days per year to support Look Good Feel Better Enhanced pension contributions to help secure your future Comprehensive company sick pay beyond statutory requirements Career development opportunities - we invest in your growth and learning journey Commitment to sustainability, continuously seeking better solutions for skin, people, and planet A culture that celebrates diversity, encouraging you to be your authentic self A values-led approach where how we work matters just as much as what we achieve Please note terms and conditions apply to the above benefits Equal Opportunities and Accommodations Orveon is deeply committed to building a workplace and global community where inclusion is not only valued but prioritized. We strive to build and nurture a culture where a focus on diversity, equity, and inclusion is instinctive. Our deep sense of passion and pride in what we do, both as individuals and as a collective, unifies our shared commitment to "changing beauty for the better". Therefore, all qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. We recognize and celebrate different ideas, perspectives, and backgrounds and know they create a more robust and creative work environment. Our Privacy Policies https://www.orveonglobal.com/pages/privacy-policy
    Permanent
    Birmingham
  • JD GROUP
    Role overview: This role requires a team player with flair and commercial ability, and the skill, energy and determination to help drive and develop the business alongside the General Manager. We are looking for a manager with experience of maintaining and developing the standards and reputation, whilst nurturing a growing membership base and team. Responsibilities: Responsible for the operational running of the gym at all times. Opening and closing site when required due to operational hours of the business.Expectation to work early in the morning, late weekdays, and weekends.Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.Responsible for adhering to and maintaining the JD Gyms Brand Standard.Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.To work towards and aim to achieve all sales and membership targets that are set.To drive and maximise secondary spend revenue.To ensure the whole of the gym facility is of the highest standard of cleanliness. Maintain outside of the contract cleaning hours.Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard.To ensure uniform standards are being adhered to by all team members and yourself.To always deliver outstanding member service.To help create an environment where the team and contracted personnel enjoy themselves whilst at work.To undertake any other reasonable duties/projects/meetings, that may be required.To always be an ambassador of JD Gyms.Skills and Experience: Must have experience, ideally in a management position within a leisure related industry.Must be passionate about customer service and be an inspirational leader in the way they manage.Must be qualified to at least Level 2 Gym Instructor Must have experience in driving sales and helping to co-ordinate local marketing activity as well as managing a successful team.Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function
    Permanent
    Oldbury
  • JD GROUP
    Role overview: We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.   Responsibilities: Providing a knowledgeable and seamless customer experience for all customers that enter the store.  Continuously maintaining clean and tidy stock standards on shop floor for customers at all times.  Collaborate with your team members to achieve sales and KPI targets through being knowledgeable on; current trends, in store promotions and continuously evolving store processes.  Drive sales, ensuring that targets are achieved and, where possible, exceeded.Utilise the in-store devices, offering the customer the whole product range.Provide alternatives and add on sales at every opportunity.Replenish stock levels when needed, making sure the full-size range is on the shop floor where possible.Ensure that product is priced correctly.To deputise for other staff, work within departments, or carry out other duties as required.Always represent JD Sports in the most professional manner.Conduct your work in a safe and responsible manner.Role objectives and KPI’s: Provide exceptional service to ensure customer satisfaction and retention.Actively drive sales to support the store in meeting and exceeding the stores financial goals Ensure the timely and accurate replenishment of stock on the shop floor to maintain optimal product availability Skills and Experience: A positive attitude towards a fast-paced, customer focused retail environment.  An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.  Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.  Flexibility to work various shifts, including weekends and holidays, based on store needs. 
    Fixed-term
    Birmingham
  • JD GROUP
    Role overview: We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.   Responsibilities: Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.Process sales transactions, including cash handling and card payments accurately.Upsell and cross-sell products to maximise sales opportunities.Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.Address and resolve customer queries in a professional manner.Work closely with other sales assistants and team members to achieve store targets.Role objectives and KPI’s: Contribute to achieving or exceeding the stores monthly sales target.Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT.Achieve upselling or cross-selling targets.Maintain a high Net Promotor Score.Ensure all stock on the shop floor is fully replenished Skills and Experience: A positive attitude towards a fast-paced, customer focused retail environment.  An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.  Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.  Flexibility to work various shifts, including weekends and holidays, based on store needs. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health)Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only)Discounted Gym memberships at JD Gyms Access to colleague networks, to share lived experiences and support initiatives that drive positive change.Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
    Permanent
    Coventry
  • FASHION PERSONNEL
    A ladieswear fashion retailer who are recognised globally for being a leader in the market is looking for a department manager in Birmingham. This company is popular within the UK across shopping centres and highstreets and continues expanding. The Role: As Department Manager, you'll be at the heart of the store, leading your team to deliver outstanding customer service and a seamless shopping experience. You'll take ownership of your department, driving sales, managing stock, and making sure your area always looks its best. Key Responsibilities: Lead, inspire and develop your team to achieve sales and service targets Maintain exceptional visual merchandising and stock standards Analyse sales performance and take action to maximise results Deliver an exceptional customer experience at all times Ensure operational excellence, including compliance with company policies Requirements: Experience in a retail management or supervisory role (fashion preferred) A passion for ladies fashion and a strong understanding of current trends Proven ability to drive sales and deliver results A natural leader who can motivate and coach a team Strong organisational skills and attention to detail The salary is paying up to £28,000 Benefits: - Employe discount - Healthcare - KPI related bonus - 30 days annual leave
    Permanent
    Birmingham
  • CLAIRE'S
    Part-Time Manager Opportunity Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue. Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process. Keep It Fresh: Maintain an Insta-worthy store with perfect displays, organized inventory, and easy-to-shop layouts that make browsing fun and effortless. Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love. Brand Representation: Showcase Claire's products and services. Stay plugged into the latest fashion and social media trends to help customers find their perfect style. Use your knowledge to suggest products and boost sales. Store Operations: Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising and coordinating promotional activities. You ensure that every aspect of store operations reflects the fun and joy that defines Claire's. Create Shareable Moments: Encourage customers to show off their new accessories and piercings on social media, turning their Claire's haul into the next viral moment. About You Sales-Obsessed Energy: You love the thrill of making a sale, hitting goals, and turning browsers into buyers. Social & Digital Savvy: You know what's trending, what's viral, and how to translate that into an amazing customer experience. Customer-First Mentality: You get people, and you love making them feel confident and empowered. Retail & Leadership Skills: At least one year of retail experience, ideally with some leadership or sales-driving responsibility. Ready to Hustle: You're organized, self-motivated, and always looking for ways to level up. Job Requirements You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers. You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations. You have completed some high school and have at least one year of retail management experience. You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs). You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You are passionate about providing our customers with opportunities to express themselves freely every day. You are energized by interacting with customers and stive to provide excellent service throughout their visit. You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression. You have strong verbal and written communication skills to effectively interact with customers, employees, and management. You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling. You are a driven team player with a positive attitude and willingness to learn. You're self-motivated and organized, as some of our stores may require you to work alone at times. You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales. You can create a curated fashion look with product during your shift. Perks and Benefits Epic Employee Discount: Score the latest accessories at an amazing discount! Career Glow-Up: Real opportunities for promotions and career growth. Fun, Fast-Paced Vibes: Work in an upbeat, inclusive, and supportive environment where your personality shines. Candidate Journey Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better. Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
    Permanent
    Dudley
  • CLAIRE'S
    Reporting to the Head of Buying, the primary function of the Buying Department is to deliver an exciting and commercially focused product assortment for Claire's UK & Ireland that meets the customers' needs and drives sales and profit revenue for the company. The Senior Buyer is responsible for leading, creating and driving both short- and long-term product and merchandise strategies that drive revenue growth across all selling channels for assigned departments, while meeting or exceeding financial goals for their respective departments. They effectively lead and manage a cross functional team in delivering consistent results for key financial metrics, such as sales, profit, margin and limiting spend in reductions/markdown. The core areas of responsibility being: Develop and Execute Merchandise Product Strategy, Product Development/sourcing, Achieving Financial goals, Department Leadership/Management, Business Analysis, Supplier Relationship Management and Team Coaching/Training/Development. Understand and flawlessly execute the strategic objectives of the company and department. Create and develop short/long term business vision to drive the product assortment strategy, ensuring all financial targets are met and exceeded for assigned areas of responsibility. Independently drive current/ future growth of department through sales and profit. Effectively develop short and long term (1-3 year) business plans for their assigned areas from a strategic point of view based on historical, competitive, and new data trends. Analyze "white space" opportunities, thinking outside of the box, with clear understanding of the Claire's customer. Stay progressive in industry and competitor trends and how they relate to the Claire's customer, while executing at both a tactical and strategic level to drive production selection, sales and margin growth. Take on additional roles/special projects to establish leadership skills across department. Build innovation into assortment and take informed risks. Take the lead with Product Design to aligning on the latest trends and develop fun, unique product that will excite the Claire's customer whilst driving revenue for the department. Consistently seek new ideas, explore new resources, and obtain merchandise exclusivity. Identify and explode key item opportunities, develop exit strategies for seasonal or down trending categories.Explore all opportunities to increase profitability. Partner with merchandiser for in season promotional strategy, promotional markdowns, and other liability management to capitalize on opportunity and mitigate risk. Develop and maintain strong supplier relationships, identifying new supplier opportunities for innovative product and reduced cost. Create and execute a sourcing strategy action plan that reviews all worldwide sourcing opportunities.Collaborate with cross functional areas including Merchandising, Design, QA, Marketing and In store presentation/Field teams to build strong partnerships, develop strategies, achieve collective goals, and foster teamwork. Effectively influence and negotiate with all cross functional teams to execute company and department vision. Lead a positive team environment by creating an engaging experience, setting goals and expectations, training and developing direct reports, and recognizing accomplishments. Act as a role model and leader among peers. Bachelor's degree or equivalent experience required Minimum 5+ years of retail buying experience in Fashion Accessories Hair & Jewellery experience highly desired High level of financial and business acumen with demonstrated problem solving critical thinking and analytical skills Strong prioritizing, organizational, project management, planning and timely decision-making skills Strong verbal/written/interpersonal communication and presentation skills Strong negotiation, influence and persuasive skills Ability to think clearly and strategically in a high energy, fast paced environment Demonstrated ability to collaborate cross functionally and motivate at all levels to drive business Successful track record of developing people to their fullest potential Passion for fashion, current trends and how they apply to the Claire's customer Forward thinking, innovative, and calculated risk taker Self-motivated with critical attention to detail Demonstrated poise, tact and diplomacy Excellent Microsoft Office & Excel skills Ability to travel (Domestic & International) Hybrid office / home working Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
    Permanent
    Birmingham
  • WATCHES OF SWITZERLAND
    Job Description Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of clients? Can you see yourself representing our brand with confidence and knowledge? Our Sales Consultants are dedicated team players with a passion for delivering excellent client experience to ensure that everyone has an exceptional experience in our Mappin & Webb showrooms. Working towards personal and team targets, you will play a key role in the success of the showroom; developing and continually updating your product knowledge and expertise and sharing your passion about our fantastic products. About You A positive, "can-do" attitude A passion for delivering exceptional client experience Experience within a consultative retail environment Motivated to reach and exceed targets Eager to learn and build on your retail and product knowledge A flexible team player who is always ready to go the extra mile About Us Mappin & Webb has been a cornerstone of English high society for over 240 years and has an undisputed reputation for excellence in the craftsmanship of silverware and fine jewellery. Granted a Royal Warrant by Her Majesty Queen Victoria in 1897, the Company has held a Royal Warrant to each succeeding monarch. In 2012, Mappin & Webb's master craftsman was appointed Crown Jeweller, custodian of the Crown Jewels of Her Majesty the Queen, the greatest honour that can be bestowed upon a jeweller. In 2017, Mappin & Webb's Master Craftsman, Mark Appleby, was appointed and continues to hold this position. This year he was involved in both the late Queen's State Funeral and the adjustments of the crowns for the coronation of King Charles III. Renowned for combining extraordinary craftsmanship, exquisite materials and contemporary design, Mappin & Webb produces everything from fine jewellery and watches to elegant silverware, glassware, and bespoke lifestyle accessories. Mappin & Webb is part of the Watches of Switzerland Group, a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites! Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams. Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do - we love to wow our clients and make every interaction with us special and memorable. Some of our benefits Holiday Purchase Scheme 24/7 Employee Assistance Programme 24/7 Virtual GP service Share Save Scheme Enjoy your Birthday Off Free Wellbeing Tools Generous Discount Scheme Enhanced Maternity Pay At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience. Discover more about New Roles, Life at Watches of Switzerland Group, Our People & more here: Watches of Switzerland Group PLC: LinkedIn
    Permanent
    Birmingham
  • FASHION PERSONNEL
    A ladieswear fashion retailer who are recognised globally for being a leader in the market is looking for a department manager in Birmingham. This company is popular within the UK across shopping centres and highstreets and continues expanding. The Role: As Department Manager, you'll be at the heart of the store, leading your team to deliver outstanding customer service and a seamless shopping experience. You'll take ownership of your department, driving sales, managing stock, and making sure your area always looks its best. Key Responsibilities: Lead, inspire and develop your team to achieve sales and service targets Maintain exceptional visual merchandising and stock standards Analyse sales performance and take action to maximise results Deliver an exceptional customer experience at all times Ensure operational excellence, including compliance with company policies Requirements: Experience in a retail management or supervisory role (fashion preferred) A passion for ladies fashion and a strong understanding of current trends Proven ability to drive sales and deliver results A natural leader who can motivate and coach a team Strong organisational skills and attention to detail The salary is paying up to £28,000 Benefits: - Employe discount - Healthcare - KPI related bonus - 30 days annual leave
    Permanent
    Birmingham
  • SPACE NK
    If you love beauty, you're in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands. Assistant Manager Overview The Assistant Manager's main responsibility is to support the Store Manager to maximise sales and profitability whilst developing and retaining a high performing team. About you Able to deliver a 'customer first' experience, demonstrating the leadership to coach and motivate the team Able to understand and analyse commercial reports to drive business opportunities Able to identify key performance behaviours and competencies within the team Able to build strong working relationships with support office departments Strong communication skills Strong prioritising and organisational skills Values honesty and integrity in working relationships Role Responsibilities Ensuring consistent product training and knowledge to provide unbiased customer advice Exceeding sales targets and the company acquisition target for N.dulge Assisting the Store Manager in managing payroll spend within budget through effective scheduling and people planning Managing stock file accuracy - adhering to all stock handling policies to ensure stock accuracy and minimise stock loss Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement Confidently analysing all available business reports to review weekly, monthly and yearly Assisting the Store Manager by supporting recruitment and retaining diverse teams that supports our 'customer first' experience Creating an inclusive, welcoming, and approachable environment for employees to thrive in Confidently delivering feedback and managing performance in line with Company processes Leading, motivating, and inspiring the team - be a role model! Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK. If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website. How We Will Use Your Information: We will use the information you provide to us with your job application to help us process your application for the specific job you have applied for. If you apply speculatively, we will process your application for the job/relevant business area that you detail within your email. Please note that our current system does not use an automated filtering system. All applications made via the website, through a third-party website or in-store will be kept on file for a period of 12 months. This information will be retained and used to assess your suitability to similar positions that may arise in the future, or if the initial vacancy becomes live again during the 12-month period. If you would prefer us to not hold your information on file/ you wish to be 'forgotten' if you are not offered a position with Space NK, please email your 'right to be forgotten' to our recruitment email address with RIGHT TO BE FORGOTTEN as the title of the email. We will always inform you when we have deleted your application details, otherwise we will treat your application as consent to us holding this information.
    Permanent
    Solihull
  • RIVER ISLAND
    We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. What We Are Looking For... Drive sales & maximise profit - you will be responsible for identifying opportunities to increase your stores contribution. From ensuring you implement company layout to a high standard to analysing your reports, you will be accountable for the success of your branch. Conducting daily floor walks & delegating effectively, you will be on top of competitor activity and will communicate trade feedback to all levels. Connect with our customers - you will ensure every customer receives a world class shopping experience in your store! Leading by example, you will motivate your team to give genuine service to our customers & encourage them to maximise opportunities to up sell across all areas of the store. Recruit & retain the best talent - you will be passionate about your team & will be responsible for their career development. You will recruit the best team for your store & will invest your time to train & coach them, driving succession through your branch, creating future managers for the business. You will also play a key role in managing the performance of your team. Control costs & manage loss prevention - you will drive productivity of your team by effectively managing your payroll, having the right people in the right place at the right time. You will ensure your team protects profit by deterring theft through service. You will be responsible for ensuring your store is operationally sound with effective stock management controls in place. Have a proven track record in managing store KPI's including sales, payroll, controllable costs, stock loss and service Be a great communicator across all levels Have great leadership skills Be passionate about delivering a world class experience to our customers Have previous experience at Store Manager level or be an experienced Deputy Manager looking for your next step up This Is For You... Discount - Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products! RI Rewards - Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway! On top of this you will also be entitled to a generous bonus scheme. Island culture - Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Family Hub - Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment Giver Island - Give as you earn scheme, a 'Giver Island' day each year and matched funding Opportunities - Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications Pension - A contributory private pension scheme Holiday - 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need!We mentioned the discount, right? Keeping You Safe... At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. To find out more, please visit www.gov.uk Every Islander Counts Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
    Permanent
    Birmingham
  • ASTRID & MIYU
    The A&M Mission: We're more than just a jewellery brand, we're on a mission to revolutionise the jewellery experience. Our Values & Culture: At A&M, our values aren't just words - they're the heartbeat of how we show up, every single day. Grow Together. Celebrate Each Other. Break All Boundaries. We're a company fuelled by growth, recognition, and pushing beyond the expected. We move fast, think big, and believe that progress is a shared journey. We champion one another's wins and show up with support when it counts - because when one of us grows, we all do. If you're inspired by collaboration, driven by curiosity, and energised by celebrating others, you'll thrive here at A&M. Location: Selfridges Birmingham, UK. Hours: 17hrs per week (weekend availability required) Salary & Benefits: £12.60 + commission. See more on our benefits here. Our Commitment: Sustainability starts with us. From community work, caring for our suppliers and educating and supporting our team. See our commitments here. The Stylist Mission: To create memorable moments through genuine connection, intentional service and authentic presence, inspiring curiosity and creativity, whilst radiating warmth and shaping experiences that go beyond styling to build community and a true sense of belonging. How you'll drive success: Host from the heart and lead every interaction with warmth, intention, presence and authenticity, creating meaningful experiences that leave a lasting impression Build genuine connections with customers, offering advice and styling guidance with empathy and care Create memorable and inspiring moments that align with our experiential retail pillars of Community and Connection, Memorable Moments, and Inspiration and Innovation Bring curiosity and creativity to everything you do, finding new ways to inspire meaningful experiences for our customers. Radiate positivity and enthusiasm, uplifting both customers and your team Take ownership of each experience, noticing the small details, leaning in fully and shaping moments that matter Share your knowledge of products and materials with confidence, while maintaining a self-led learning mindset Act as a true brand ambassador, championing our values, driving loyalty through our CRM programme and connecting meaningfully with your local community Collaborate with your team to ensure the continued success of the store, living our mission and supporting one another What you'll need to thrive: A values champion and brand ambassador, with a deep connection to our mission and a natural desire to lead with warmth, presence and authenticity Retail experience and a strong passion for people and customer experience, with a genuine curiosity to notice the small things and create meaningful moments The ability to inspire through positivity and enthusiasm, uplifting those around you and making every interaction authentic Strong communication and collaboration skills, able to be adaptable and respond effectively to change The Interview Process and Candidate Experience Life Story & Values - a 20 min video call with our Talent Team for us to get know each other better, asking questions inspired by our three core values In-Store Experience Interview - a chance for you to experience life as a Stylist in an A&M store with one of our Store Managers Feedback: We're committed to creating the best candidate experience we can for you. You'll receive feedback over the phone or email at every stage in the process once you've had an interview so that we can set you up for success and help fuel your growth.
    Permanent
    Birmingham
  • ABERCROMBIE AND FITCH
    Company Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job Description The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization. What You'll Do Customer Experience Drive Sales OMNI Channel Fulfillment Store Presentation and Sales Floor Supervision Store & Stockroom Operations Staffing, Scheduling, and Payroll Management Training and Development Communication Asset Protection Qualifications What It Takes - Bachelor's Degree OR one year of supervisory experience in a customer-facing role - Fluency in English - Strong problem-solving skills - Ability to show up in a fast-paced and challenging environment - Team building skills - Self-starter - Drive to achieve results - Multi-Tasking - Fashion Interest & Knowledge Additional Information What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Incentive Bonus Program Paid Time Off Indefinite Contracts Paid Volunteer Day per Year, allowing you to give back to your community Merchandise Discount Private Medical Insurance Available Life and Disability Insurance Associate Assistance Program Paid Parental and Adoption Leave Pension Plan with Company Match Training and Development Opportunities for Career Advancement, we believe in promoting from within A Global Team of People Who'll Celebrate you for Being YOU *pending completion of 90 day probationary period FOLLOW US ON INSTAGRAM @LIFEATANF Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. Abercrombie & Fitch Co. is an Equal Opportunity employer
    Permanent
    Birmingham
  • ABERCROMBIE AND FITCH
    Company Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job Description The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales. What You'll Do Opening and closing routine Product Knowledge & Brand Awareness Business Understanding Proactive Thinking Attention to Detail Register/Point of Sales use Asset Protection Visual Displays System Skills Work Schedule Requirements -Schedule will vary weekly but should expect to work at least 16 hours per week. -Required availability on Saturdays and Sundays as well as certain holidays. -In addition, during peak timeframes, hours will increase to support the needs of the business. Qualifications What it Takes Education- High School Diploma/ G.E.D. equivalent preferred Retail Experience- At least 1 year of retail experience is preferred. Supervisor/ Managerial Experience- No supervisory/ management experience is required. Customer Focus Communication Interpersonal Interaction Fashion Trend Knowledge Outgoing Assertiveness Adaptability/Flexibility & Stress Tolerance Poise & Ambition Multi-Tasking Applied Learning Work Ethic Omni Channel Services Additional Information What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Sales Incentive Bonus Merchandise Discount Flexible Schedule Opportunities for Career Advancement Associate Assistance Program Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU FOLLOW US ON INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. is an Equal Opportunity employer
    Permanent
    Birmingham
  • ABERCROMBIE AND FITCH
    Company Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job Description The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale. What You'll Do Customer Experience Store Presentation and Sales Floor Communication Asset Protection and Shrink Policies and Procedures Training and Development Qualifications What it Takes Adaptability / Flexibility Applied Learning Attention to Detail Multi-Tasking Work Ethic Additional Information What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU FOLLOW US ON INSTAGRAM @LIFEATANF Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. Abercrombie & Fitch Co. is an Equal Opportunity employer
    Permanent
    Birmingham
  • ERNEST JONES
    Are you looking for a new challenge in Logistics? Logistics Supervisor (Administration) Temporary 6-month contract Full time, Onsite We are seeking a dynamic Administration Team Supervisor to support our Distribution Centre Operations team in achieving service excellence. This role is pivotal in ensuring operational standards are met through effective leadership and supervision of the Administration team. Known on the High Street in the UK and Ireland as Ernest Jones & H. Samuel, Signet Jewelers is the largest global jewellery retailer. Our core mission is to be the most trusted, most innovative and most customer-focused jewellery retailer, inspired by the joy of helping celebrate life's special moments. Our Distribution Centre is located within our Store Support Centre in Hockley, Birmingham. As Supervisor you'll lead a small team, effectively ensuring our day-to-day operation achieves and meets service levels to both stores and customers, helping our customers to Celebrate Life's special occasions! If you're looking for a new challenge and would like to join a talented team, apply today and progress your career. Typical duties Lead, motivate, and inspire a small team Ensure best practices are adopted and administrative procedures are consistently followed. Act as a role model by demonstrating Signet's core values and behaviours. Promote operational standards and techniques while maintaining outstanding knowledge of systems, processes, and services. Foster a culture of engagement, collaboration, and accountability to deliver measurable results. Are you the perfect fit? Proven leadership experience in administration or operations. Strong people management skills with a track record of developing high-performing teams. Excellent communication and influencing abilities. Commitment to continuous improvement and adherence to best practices Why Join us? At Signet, we believe in empowering our people to succeed. You'll be part of a driven and supportive team where your leadership will directly impact operational performance and service delivery. arrow_upward We offer a fantastic job and more... We are passionate about our profession, and together we can help you realise your full potential. Come and be part of Signet Jewelers and enjoy the following fantastic benefits: Competitive salary Generous discount of up to 30% off our fabulous products from day one. An annual enhanced discount to celebrate the day you joined our team. Retirement Savings plans which offer flexibility in the way you save for the future. Immediate Life Assurance from day one. A minimum of 22 days holiday per year which increases after a years' service. Recognised qualifications, study support and structured career progression. Health and Wellbeing Scheme. Financial Wellbeing scheme. Give As You Earn scheme - An easy way to support causes close to your heart. Real Rewards - exclusive discounts on groceries, travel and leisure.arrow_upward Be part of something special! Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need. arrow_upward
    Fixed-term
    Birmingham
  • VISION EXPRESS
    Role overview As an Assistant Store Manager at Vision Express, you'll support the Store Manager in overseeing the daily operations of the store. This can include managing the team, ensuring excellent customer service, achieving sales targets, and maintaining the high standards of visual merchandising and store presentation. You'll assist with administrative tasks such as stock ordering and management, cash handling and reporting. You'll play a key role in creating a positive and productive work environment, ensuring the store meets the business objectives. All our colleagues play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Show strong leadership and management skills to be able to support your colleagues in store Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Monitor and analyse sales performance data to identify areas for improvement Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private Medical Cover for you Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash plan, Additional Life Cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
    Fixed-term
    Birmingham
  • KURT GEIGER
    Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city, its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism WE NEED YOU TO: Ensure service standards are consistently met in your store, through regular team motivation, training and development Be a mentor for your team by demonstrating service standards and leading by example - Ensure store and company sales targets are consistently achieved by setting and monitoring these for your store and team Regularly monitor your teams' KPIs and performance, putting plans in place for further development as and when needed alongside the store manager Ensure operational objectives of the store and company are upheld and maintained Ensure all policies and procedures are consistently maintained through high standards of compliance at all times Regularly update the store manager on trade and team performance Support your manager with recruitment and onboarding talent for your store, whilst working with the HR talent team Maintain a high-performance team through regular one- to-one meetings Build and maintain excellent client relationships for repeat business Support the store manager to maintain staff rotas, remaining reactive to trading patterns, Christmas & sales Monitor and manage stock deliveries - Work with head office merchandising team to ensure restock accuracy Coordinate store stock take and maintain stock accuracy standards Organise and execute impactful store promotions to boost overall sales for store Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards and policies Ensure your team maintains excellent visual presentation of store which is consistent with company/VM guidelines Keep up to date with new fashion trends Be an ambassador for your team and store Previous retail management experience Strong understanding of fashion trends and brands Possess a strong sense of leadership Excellent communication skills Ability to stay composed during challenging situations Ability to create and sustain great relationships Experience in setting team targets and driving sales To be immaculately presented and representative of the brand Competitive basic salary Generous bonus structure Gorgeous shoes each season Amazing employee discounts Our Stores The first Kurt Geiger store opened on London Bond Street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford Street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world's most famous department stores.
    Permanent
    Birmingham
  • JD GROUP
    Role overview: We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.   Responsibilities: Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.Process sales transactions, including cash handling and card payments accurately.Upsell and cross-sell products to maximise sales opportunities.Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.Address and resolve customer queries in a professional manner.Work closely with other sales assistants and team members to achieve store targets.Role objectives and KPI’s: Contribute to achieving or exceeding the stores monthly sales target.Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT.Achieve upselling or cross-selling targets.Maintain a high Net Promotor Score.Ensure all stock on the shop floor is fully replenished Skills and Experience: A positive attitude towards a fast-paced, customer focused retail environment.  An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.  Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.  Flexibility to work various shifts, including weekends and holidays, based on store needs. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health)Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only)Discounted Gym memberships at JD Gyms Access to colleague networks, to share lived experiences and support initiatives that drive positive change.Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
    Permanent
    Coventry
  • ALLSAINTS
    THE ROLE As a floor manager, you're responsible for supporting the brand leader and store manager in managing and motivating your team to deliver an exceptional brand experience to our customers. We see your store as the centre of a community of AllSaints fans and customers in your surrounding area, who might shop with us in store, online or via a partnership. As a floor manager, you'll support the brand leader and store team in delivering amazing in-store and online service. Your role will also provide knowledge, leadership and support to stylist team members responding to first line customer enquiries via our online customer service system. The role will involve great organisation, resilience, enthusiasm and determination to ensure that the in store customer experience is consistently excellent and the store represents the AllSaints brand in the most exciting way possible. Leadership of the team of stylists will be a key part of how you spend your time, coaching and supporting team members with the motivation to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing. WHAT WILL I BE DOING? The majority of your day will be spent on our busy shop floor trading with our stylist teams and ensuring that all processes are running smoothly, as well as ensuring that customers receive the best experience in store. You will oversee and provide leadership and support to stylist team members with first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system You will work in partnership with our specialist customer experience team leaders to manage team KPIs and SLAs for online customer support You'll be an expert ambassador for our product, with the knowledge to inspire both our in-store and online customers and your team Commercially driven, you will work with pace ensuring that our product is showcased well at all times, ensuring guidelines are followed and that the best-selling products are prominently displayed to our customers so they get the best brand experience and feel amazing when they visit our store You will be accountable for the day to day operations of the store, and team deployment will be at the forefront of your daily routine. Whilst developing your business acumen, you will ensure things run seamlessly and your stylists are getting the support and coaching that they need Work in conjunction with the management team to enable the store to exceed its targets and KPIs. Proactively manage people matters such as return to work interviews, liaising with people and culture on specific issues which may require you to undertake investigations, performance/attendance management and reviews Create and implement floor plans and rotas independently, setting the store up for success for the day
    Permanent
    Birmingham
  • JD GROUP
    Role overview: We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.   Responsibilities: Providing a knowledgeable and seamless customer experience for all customers that enter the store.  Continuously maintainingclean and tidy stock standards on shop floor for customers at all times.  Collaborate with your team members to achieve sales and KPI targets through being knowledgeable on;current trends, in store promotions and continuously evolving store processes.  Drive sales, ensuring that targets are achieved and, where possible, exceeded.Utilise the in-store devices, offering the customer the whole product range.Provide alternatives and add on sales at every opportunity.Replenish stock levels when needed, making sure the full-sizerange is on the shop floor where possible.Ensure that product is priced correctly.To deputise for other staff, work within departments, or carry out other duties as required.Always represent JD Sports in the most professional manner.Conduct your work in a safe and responsible manner.Role objectivesand KPI’s: Provide exceptional service to ensure customer satisfaction and retention.Actively drive sales to support the store in meeting and exceeding the stores financial goals Ensure the timelyand accuratereplenishment of stock on the shop floor to maintainoptimalproduct availability Skills and Experience: A positive attitude towards a fast-paced, customer focused retail environment.  An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.  Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.  Flexibility to work various shifts, including weekends and holidays, based on store needs. 
    Fixed-term
    Wednesbury
  • FASHION PERSONNEL
    A new opportunity has arisen for a sales assistant to join this fashion retailer on a temporary basis to support with a new store opening. The work will take place w/c 15th December. The company is a well-established retailer that has recently gone through a massive period of growth, so it is an exciting time to join the team! You will be assisting with the set up of the store which will largely consist of stock work and supporting the team wherever necessary. The successful candidate will have prior experience working in a retail environment and be available to start immediately for the time period specified. As a temp, you will receive a competitive salary rate that is paid on a weekly basis as well as paid holiday and the opportunity to join a pension scheme. As this role is temporary, it is likely to be filled ASAP, so apply today to avoid missing out!
    Permanent
    Solihull
  • TJX EUROPE
    TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: Amazing, supportive people. Top-notch training. Fast-paced work that makes every day different. You'll find all this and more when joining our TJX Distribution Team! You may not have heard of TJX Europe, but chances are you've shopped in Homesense or TK Maxx; these are part of our TJX Europe family At TJX Europe, we're looking for Operational leaders to join our team. If you're currently working in Distribution, Retail Management or leading a team in hospitality, if people are your passion and encouraging your team to be their best is your drive, then we want to hear from you. Our First Line Managers at TJX, play a central role in keeping our TK Maxx and Homesense stores stocked with the off-price products our customers love! What's more, you'll be part of a supportive company that puts people first. So, whether it's shift patterns that give you a great work-life balance or the support to tackle any opportunity that comes your way, come and discover a role that's centred around you. Day to day: Leading large-scale, culturally diverse teams to implement operational and functional goals through partnering, coaching and leadership. Responsible for resource planning within the department, effectively handling day-to-day metrics across your shift in collaboration with the rest of the site. Shaping a culture of effective performance through hard-working teams and individuals, spotting talent and developing potential. Handling all HR and payroll processes, ensuring a fair and consistent approach is applied in line with TJX policies and procedures. Finding ways to improve what we do and ensuring everyone understands the standard process of their role. About you: A brilliant team leader and communicator, perhaps with retail, manufacturing, hospitality, production, or call centre experience A track record of identifying and developing talent with the ability to get the best out of every team member A skilled problem solver who can think on their feet, as there's constantly a new opportunity to address. What you'll get: Great work-life balance A 4-day, 36 hour working week with opportunities for overtime Fixed, 3-week rota so you know exactly when you will be working and only working one in every three Competitive salary 10% discount Interested in hearing more? Apply today and Discover Different at TJX. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process and consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy, race, religion or belief and/or sexual orientation. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 154A Green Lane Location: EUR UK Walsall Processing Centre
    Permanent
    Walsall
  • WATCHES OF SWITZERLAND
    Job Description Do you see yourself growing and developing your career in luxury retail? Are you good at finding solutions that meet the specific needs of clients? Can you see yourself representing our brand with confidence and knowledge As the Client Experience Host, you will support the Sales Consultants and the wider store team to ensure all clients receive an exceptional and memorable experience. This a hands-on role involving a variety of tasks; including spending a lot of time on the shop floor and carrying out many administrative duties in the back office. You will use your outstanding communication and interpersonal skills to engage with clients from the moment they enter our stores, to create a personal and luxury experience that goes above and beyond expectations. About you Exceptional communication and interpersonal skills. Experience within hospitality or luxury retail. Ability to build rapport and long-lasting relationships with clients. A great understanding of what an exceptional customer experience looks like. Experience of working within a high performing team. Excellent organisational skills. About us With over 230 years of tradition and experience, Goldsmiths has become one of the UK's leading watch and jewellery retailers, with over 55 showrooms nationwide. We were the jewellers who made the Rugby League Trophy, and we were the UK's first appointed stockist of Rolex watches in 1919. At Goldsmiths, our clients will discover a wide choice of diamond jewellery including beautiful wedding and engagement rings to suit all bridal styles. We also operate the largest distribution network for Rolex, Omega, TAG Heuer and many other reputable watch brands. Goldsmiths is part of the Watches of Switzerland Group, a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites! Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams. Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do - we love to wow our clients and make every interaction with us special and memorable. Some of our benefits Holiday Purchase Scheme 24/7 Employee Assistance Programme 24/7 Virtual GP service Share Save Scheme Enjoy your Birthday Off Free Wellbeing Tools Generous Discount Scheme Enhanced Maternity Pay At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience. Discover more about New Roles, Life at Watches of Switzerland Group, Our People & more here: Watches of Switzerland Group PLC: LinkedIn
    Permanent
    Dudley
  • SAVERS
    Location: Merry Hill Hours per Week: 8 hours with the opportunity to work more hours. Shift pattern: Part-time - flexible shift patterns across mornings; afternoons; evenings and weekends, which will be discussed further at interview Salary: £9.50 - £12.50 per hour If you love retail, you're in the right place. Are you looking to join a great place to work? We are recruiting for a Sales Assistant to join the team! Let's talk about the job: No two days are the same here at Savers and the ideal Savers Sales Assistant has a positive can-do attitude, who loves getting involved and working as part of a team. You are all about making our customers feel great and leaving them with that Savers smile. You are the hero in store that ensures our store standards are insta worthy. We recognise you are the future leaders of Savers. The challenge doesn't stop there - our SAs are well known in their store, as they get the opportunity to connect with their local community and offer our customers the best deals on the high street. Let's talk about the benefits: · Up to 33 days holiday entitlement · Company sick pay and pregnancy loss policy. · Wagestream - access to an app that gives you power over your pay and supports financial wellbeing · Aviva Digicare Workplace+ - access to free digital healthcare services such as digital GP appointments and mental health consultations · Discount deals with over 3,000 retailers, including a discount card with our sister company, Superdrug · Employee Assistance Programme with Retail Trust · Your career, your way - a clear progression plan, steered by us and driven by you! Let's talk about you: · Are you passionate about the products we sell? · Are you excited to work in a fast-paced retail environment? · Do you love getting stuck in and being a team player? If you can say yes to all those things - whilst keeping people at the heart of everything you do - then this could be the career opportunity you have been searching for! Next steps... If your application gives us that bargain buzz, you will be contacted to arrange a phone interview within 14 days of application. Good luck! Here at Savers, we love inclusivity. If you need any adjustments to support you through your candidate journey, please email us: [email protected]
    Permanent
    Brierley Hill
  • CLAIRE'S
    Sales Associate Opportunity Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue. Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process. Keep It Fresh: Maintain an Insta-worthy store with perfect displays, organized inventory, and easy-to-shop layouts that make browsing fun and effortless. Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love. Brand Representation: Showcase Claire's products and services. Stay plugged into the latest fashion and social media trends to help customers find their perfect style. Use your knowledge to suggest products and boost sales. Store Operations: Play a vital role in the behind-the-scenes magic that keeps our store running smoothly. Support the processing of deliveries, execute visual merchandising displays, and assist in exciting promotional activities that showcase the best of Claire's. Create Shareable Moments: Encourage customers to show off their new accessories and piercings on social media, turning their Claire's haul into the next viral moment. About You Sales-Obsessed Energy: You love the thrill of making a sale, hitting goals, and turning browsers into buyers. Social & Digital Savvy: You know what's trending, what's viral, and how to translate that into an amazing customer experience. Customer-First Mentality: You get people, and you love making them feel confident and empowered. Ready to Hustle: You're organized, self-motivated, and always looking for ways to level up. Job Requirements You can conduct piercings, while demonstrating patience and empathy, particularly with young or anxious customers. You know how to operate a Point of Sale (POS) system efficiently. You can stand during scheduled shifts and lift/maneuver 11-35kg (25-75lbs). You can bend, stoop, twist, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You possess strong verbal and written communication skills. You have a strong grasp of mathematics and reading comprehension. You have a passion for fashion and an interest in the latest trends. You can create a curated fashion look with product during your shift. Perks and Benefits Epic Employee Discount: Score the latest accessories at an amazing discount! Career Glow-Up: Real opportunities for promotions and career growth. Fun, Fast-Paced Vibes: Work in an upbeat, inclusive, and supportive environment where your personality shines. Candidate Journey Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better. Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
    Permanent
    Birmingham
  • CLAIRE'S
    Part-Time Manager Opportunity Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue. Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process. Keep It Fresh: Maintain an Insta-worthy store with perfect displays, organized inventory, and easy-to-shop layouts that make browsing fun and effortless. Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love. Brand Representation: Showcase Claire's products and services. Stay plugged into the latest fashion and social media trends to help customers find their perfect style. Use your knowledge to suggest products and boost sales. Store Operations: Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising and coordinating promotional activities. You ensure that every aspect of store operations reflects the fun and joy that defines Claire's. Create Shareable Moments: Encourage customers to show off their new accessories and piercings on social media, turning their Claire's haul into the next viral moment. About You Sales-Obsessed Energy: You love the thrill of making a sale, hitting goals, and turning browsers into buyers. Social & Digital Savvy: You know what's trending, what's viral, and how to translate that into an amazing customer experience. Customer-First Mentality: You get people, and you love making them feel confident and empowered. Retail & Leadership Skills: At least one year of retail experience, ideally with some leadership or sales-driving responsibility. Ready to Hustle: You're organized, self-motivated, and always looking for ways to level up. Job Requirements You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers. You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations. You have completed some high school and have at least one year of retail management experience. You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs). You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You are passionate about providing our customers with opportunities to express themselves freely every day. You are energized by interacting with customers and stive to provide excellent service throughout their visit. You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression. You have strong verbal and written communication skills to effectively interact with customers, employees, and management. You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling. You are a driven team player with a positive attitude and willingness to learn. You're self-motivated and organized, as some of our stores may require you to work alone at times. You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales. You can create a curated fashion look with product during your shift. Perks and Benefits Epic Employee Discount: Score the latest accessories at an amazing discount! Career Glow-Up: Real opportunities for promotions and career growth. Fun, Fast-Paced Vibes: Work in an upbeat, inclusive, and supportive environment where your personality shines. Candidate Journey Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better. Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
    Permanent
    Birmingham
  • CLAIRE'S
    Sales Associate Opportunity Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue. Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process. Keep It Fresh: Maintain an Insta-worthy store with perfect displays, organized inventory, and easy-to-shop layouts that make browsing fun and effortless. Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love. Brand Representation: Showcase Claire's products and services. Stay plugged into the latest fashion and social media trends to help customers find their perfect style. Use your knowledge to suggest products and boost sales. Store Operations: Play a vital role in the behind-the-scenes magic that keeps our store running smoothly. Support the processing of deliveries, execute visual merchandising displays, and assist in exciting promotional activities that showcase the best of Claire's. Create Shareable Moments: Encourage customers to show off their new accessories and piercings on social media, turning their Claire's haul into the next viral moment. About You Sales-Obsessed Energy: You love the thrill of making a sale, hitting goals, and turning browsers into buyers. Social & Digital Savvy: You know what's trending, what's viral, and how to translate that into an amazing customer experience. Customer-First Mentality: You get people, and you love making them feel confident and empowered. Ready to Hustle: You're organized, self-motivated, and always looking for ways to level up. Job Requirements You can conduct piercings, while demonstrating patience and empathy, particularly with young or anxious customers. You know how to operate a Point of Sale (POS) system efficiently. You can stand during scheduled shifts and lift/maneuver 11-35kg (25-75lbs). You can bend, stoop, twist, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You possess strong verbal and written communication skills. You have a strong grasp of mathematics and reading comprehension. You have a passion for fashion and an interest in the latest trends. You can create a curated fashion look with product during your shift. Perks and Benefits Epic Employee Discount: Score the latest accessories at an amazing discount! Career Glow-Up: Real opportunities for promotions and career growth. Fun, Fast-Paced Vibes: Work in an upbeat, inclusive, and supportive environment where your personality shines. Candidate Journey Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better. Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
    Permanent
    Birmingham
  • OPTICAL EXPRESS
    Job Title - Patient Advisor Hours: Full Time - 40 hours Salary: From £26,000 per annum + Bonus Location: Coventry with occasional cover at Leamington Spa Clinic Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following: State of the art, modern working environments 29 days annual leave Free Laser Eye Surgery and Intraocular Lens Surgery Free eye tests Discounted prescription eye wear and sunglasses Generous Optical Express friends and family discount scheme Ongoing training and development opportunities Pension scheme It's our Patient Advisor's role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with. Every day will bring something new, but your day to day role will involve: Building relationships with patients and ensuring regular communication prior to and following their treatment Assisting in patient consultations Scanning patients eyes using state of the art equipment as part of a full health check Assisting patients to complete health questionnaires Introducing patients to their optometrist Scheduling treatment date Discussing finance options Accurately maintaining patient records Are you our ideal candidate? The answer is yes if you: Have a passion for providing world-class customer service Possess strong organisational skills Can communicate clearly and articulately with a diverse range of people Have previous experience working towards sales targets and personal KPI's Are motivated and driven to succeed If you believe you have the right skills and attributes for this role, we would love to hear from you.
    Permanent
    Coventry
  • OPTICAL EXPRESS
    Job Title - Patient Advisor Location - Birmingham Hours: Full time, 40 hours ( must be flexible to work Saturdays) Salary - From £26,000 per annum + bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. It's our Patient Advisors role to make our patients feel comfortable and relaxed whilst providing a 5-star service. Our Patient Advisors should enjoy meeting new people and be able to demonstrate strong communication skills with both patients and ophthalmic professionals alike. Working in our Birmingham clinic, your day to day responsibilities may vary however a typical day will involve the following duties: Building a strong relationship with our patients Performing diagnostic eye scans (full training will be provided) Confidently relaying patient information to the optometrist to ensure a smooth patient journey Maintaining patient records with accurate and up to date information Arranging affordable finance options to suit each individual patient Schedule patients' consultations and surgeries with our optometrists and surgeons The successful candidate will: Be driven and passionate with a willingness to succeed Have excellent written and verbal communication skills Be able to demonstrate strong negotiation skills Be self-motivated to work with and without supervision Possess strong organisational skills Be commercially aware whilst providing world-class customer service Have previous experience working towards sale targets and personal KPI's A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following: An industry leading salary plus excellent bonus potential State of the art, modern working environments 29 days annual leave Free Laser Eye Surgery and Intraocular Lens Surgery Free eye tests Discounted prescription eye wear and sunglasses Generous Optical Express friends and family discount scheme Ongoing training and development opportunities Pension scheme If you believe you have the right skills and attributes for this role, we would love to hear from you.
    Permanent
    Birmingham
  • OPTICAL EXPRESS
    Job Title - Patient Advisor Hours: Full Time - 40 hours (must be flexible to work weekends) Salary: From £26,000 per annum + Bonus Location: Wolverhampton with occasional cover at Dudley Clinic Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following: State of the art, modern working environments 29 days annual leave Free Laser Eye Surgery and Intraocular Lens Surgery Free eye tests Discounted prescription eye wear and sunglasses Generous Optical Express friends and family discount scheme Ongoing training and development opportunities Pension scheme It's our Patient Advisor's role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with. Every day will bring something new, but your day to day role will involve: Building relationships with patients and ensuring regular communication prior to and following their treatment Assisting in patient consultations Scanning patients eyes using state of the art equipment as part of a full health check Assisting patients to complete health questionnaires Introducing patients to their optometrist Scheduling treatment date Discussing finance options Accurately maintaining patient records Are you our ideal candidate? The answer is yes if you: Have a passion for providing world-class customer service Possess strong organisational skills Can communicate clearly and articulately with a diverse range of people Have previous experience working towards sales targets and personal KPI's Are motivated and driven to succeed If you believe you have the right skills and attributes for this role, we would love to hear from you.
    Permanent
    Wolverhampton
  • OPTICAL EXPRESS
    Job Title - Patient Advisor Hours: Full Time - 40 hours (must be flexible to work weekends) Salary: From £26,000 per annum + Bonus Location: Dudley with occasional cover at Wolverhampton Clinic Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following: State of the art, modern working environments 29 days annual leave Free Laser Eye Surgery and Intraocular Lens Surgery Free eye tests Discounted prescription eye wear and sunglasses Generous Optical Express friends and family discount scheme Ongoing training and development opportunities Pension scheme It's our Patient Advisor's role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with. Every day will bring something new, but your day to day role will involve: Building relationships with patients and ensuring regular communication prior to and following their treatment Assisting in patient consultations Scanning patients eyes using state of the art equipment as part of a full health check Assisting patients to complete health questionnaires Introducing patients to their optometrist Scheduling treatment date Discussing finance options Accurately maintaining patient records Are you our ideal candidate? The answer is yes if you: Have a passion for providing world-class customer service Possess strong organisational skills Can communicate clearly and articulately with a diverse range of people Have previous experience working towards sales targets and personal KPI's Are motivated and driven to succeed If you believe you have the right skills and attributes for this role, we would love to hear from you.
    Permanent
    Dudley
  • FASHION PERSONNEL
    A new opportunity has arisen for a sales assistant to join this fashion retailer on a temporary basis to support with a new store opening. The work will take place w/c 15th December. The company is a well-established retailer that has recently gone through a massive period of growth, so it is an exciting time to join the team! You will be assisting with the set up of the store which will largely consist of stock work and supporting the team wherever necessary. The successful candidate will have prior experience working in a retail environment and be available to start immediately for the time period specified. As a temp, you will receive a competitive salary rate that is paid on a weekly basis as well as paid holiday and the opportunity to join a pension scheme. As this role is temporary, it is likely to be filled ASAP, so apply today to avoid missing out!
    Permanent
    Solihull
  • WATCHES OF SWITZERLAND
    Job Description Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of clients? Can you see yourself representing our brand with confidence and knowledge? Our Sales Consultants are dedicated team players with a passion for delivering excellent client service to ensure that everyone has an exceptional experience in our Goldsmiths Showrooms. Working towards personal and team targets, you will play a key role in the success of the Showroom; developing and continually updating your product knowledge and jewellery expertise and sharing your passion about our fantastic products. About You A positive, "can-do" attitude A passion for delivering exceptional client service A great communicator with a natural flair for striking up conversation Eager to learn and build on your retail and product knowledge A flexible team player who is always ready to go the extra mile About Us With over 230 years of tradition and experience, Goldsmiths has become one of the UK's leading watch and jewellery retailers, with over 55 showrooms nationwide. We were the jewellers who made the Rugby League Trophy, and we were the UK's first appointed stockist of Rolex watches in 1919. At Goldsmiths, our clients will discover a wide choice of diamond jewellery including beautiful wedding and engagement rings to suit all bridal styles. We also operate the largest distribution network for Rolex, Omega, TAG Heuer and many other reputable watch brands. Goldsmiths is part of the Watches of Switzerland Group, a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites! Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams. Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do - we love to wow our clients and make every interaction with us special and memorable. Some of our benefits Holiday Purchase Scheme 24/7 Employee Assistance Programme 24/7 Virtual GP service Share Save Scheme Enjoy your Birthday Off Free Wellbeing Tools Generous Discount Scheme Enhanced Maternity Pay At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience. Discover more about New Roles, Life at Watches of Switzerland Group, Our People & more here: Watches of Switzerland Group PLC: LinkedIn
    Permanent
    Birmingham
  • TJX EUROPE
    TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: At TJX Europe, we're looking for senior leaders to join the team and play a pivotal role in keeping our TK Maxx and Homesense stores stocked with the off-price products customers love! Whether you're currently running a large Retail or Distribution site or a multiple site manager in retail or hospitality, if you can maximise efficiencies through the effective leadership of large teams, then we want to hear from you. You'll be part of a company that puts people first. So, whether it's shift patterns that give you a great work-life balance or the support to take on any opportunity that comes your way, come and discover a role that's centred around you. Day to day: Accountable for all departments as Duty Manager of the site, ensuring the business plan is implemented to achieve site targets and being the point of contact and decision maker for all operational issues. Identifying and resolving any production risks Analysing and interpreting a range of business data to maximise operational excellence and achieve key performance indicators. Directing and influencing teams to achieve business objectives through effective communication. About you: Comfortable navigating complexity to find long-term solutions. A track record of creating a supportive, motivating work environment and have the ability to get the best out of every team member A skilled problem solver who works with the team to identify potential risks and identifies pragmatic solutions and contingency plans Someone who can interpret data and use it to improve our business. You play an instrumental role in implementing change initiatives, modelling behaviours that support others to maintain focus and effectiveness You understand the need to work in collaboration with others What you'll get: Great work-life balance! 4-day / 36 hour working week Fixed, 3-week rota so you know exactly when you will be working Only one weekend working in every three Competitive salary + opportunity to earn bonus 10% discount As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 154A Green Lane Location: EUR UK Walsall Processing Centre
    Permanent
    Walsall
  • SAVERS
    Location: Walsall Hours per Week: 39 hours Shift pattern: Full-time - flexible shift patterns across mornings; afternoons; evenings and weekends, which will be discussed further at interview Salary: £33,200 per annum, plus generous bonus scheme If you love retail, you're in the right place. Are you looking to join a great place to work? We are recruiting for a Store Manager to join the team! Let's talk about the job: No two days are the same here at Savers and the ideal Savers Store Manager would ensure standards are maintained, audit processes are followed, and customer service and sales standards are the best on the high street. The challenge doesn't stop there - our SMs are aspiring to their teams as they lead the way to success and build connections with the local community. Let's talk about the benefits: · Up to 33 days holiday entitlement · Enhanced policies such as company sick pay, maternity/parental/adoption leave and pregnancy loss. · Wagestream - access to an app that gives you power over your pay and supports financial wellbeing · Aviva Digicare Workplace+ - access to free digital healthcare services such as digital GP appointments and mental health consultations · Discount deals with over 3,000 retailers, including a discount card with our sister company, Superdrug · Employee Assistance Programme with Retail Trust · Your career, your way - a clear progression plan, steered by us and driven by you! Let's talk about you: · Do you have 2+ years of retail management experience? · Do you thrive in a rewarding, fast paced environment? · Do you take pride in leading a team to success? If you can say yes to all those things - whilst keeping people at the heart of everything you do - then this could be the career opportunity you have been searching for! Next steps... If your application gives us that bargain buzz, you will be contacted to arrange a phone interview within 14 days of application. Good luck! Here at Savers, we love inclusivity. If you need any adjustments to support you through your candidate journey, please email us: [email protected]
    Permanent
    Walsall
  • CLAIRE'S
    Sales Associate Opportunity Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you! Responsibilities Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue. Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process. Keep It Fresh: Maintain an Insta-worthy store with perfect displays, organized inventory, and easy-to-shop layouts that make browsing fun and effortless. Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love. Brand Representation: Showcase Claire's products and services. Stay plugged into the latest fashion and social media trends to help customers find their perfect style. Use your knowledge to suggest products and boost sales. Store Operations: Play a vital role in the behind-the-scenes magic that keeps our store running smoothly. Support the processing of deliveries, execute visual merchandising displays, and assist in exciting promotional activities that showcase the best of Claire's. Create Shareable Moments: Encourage customers to show off their new accessories and piercings on social media, turning their Claire's haul into the next viral moment. About You Sales-Obsessed Energy: You love the thrill of making a sale, hitting goals, and turning browsers into buyers. Social & Digital Savvy: You know what's trending, what's viral, and how to translate that into an amazing customer experience. Customer-First Mentality: You get people, and you love making them feel confident and empowered. Ready to Hustle: You're organized, self-motivated, and always looking for ways to level up. Job Requirements You can conduct piercings, while demonstrating patience and empathy, particularly with young or anxious customers. You know how to operate a Point of Sale (POS) system efficiently. You can stand during scheduled shifts and lift/maneuver 11-35kg (25-75lbs). You can bend, stoop, twist, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers. You possess strong verbal and written communication skills. You have a strong grasp of mathematics and reading comprehension. You have a passion for fashion and an interest in the latest trends. You can create a curated fashion look with product during your shift. Perks and Benefits Epic Employee Discount: Score the latest accessories at an amazing discount! Career Glow-Up: Real opportunities for promotions and career growth. Fun, Fast-Paced Vibes: Work in an upbeat, inclusive, and supportive environment where your personality shines. Candidate Journey Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better. Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
    Permanent
    Solihull
  • GUCCI
    Key Accountabilities Achieves individual sales and service KPIs by effectively using available data/systems to better understand own performance and sales opportunitiesEffectively uses cross- and upselling techniques to maximize sales opportunitiesCreates an engaging and emotional client experience, offering best in class service. Hosts the client in line with hospitality guidelines and welcome techniquesProactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the storeCombines styling knowledge with the ability to mix-and-match products to best serve the clientDevelops local and international client base and seeks to recruit and develop top clientsKey Requirements Some experience working in a high-end luxury/fashion brand or hospitalityProven track record in achieving sales targets and develop clientsPassion for and sound knowledge about Gucci and luxury fashionWorks productively in a high-pressure, fast-paced environmentFluent in English, any additional languages would be a plusAbility to work varied hours/days, including weekends as neededGucci is made of people who are diverse, talented and unique. You're invited to come and show us the Dream-maker that you are.
    Permanent
    Birmingham
  • RALPH LAUREN
    Position Overview WHAT WE OFFER The opportunity to work for an iconic and unique lifestyle brand Exciting career opportunities Competitive benefits package and discounts An environment where you can bring your whole self to work Essential Duties & Responsibilities WHAT YOU'LL DO One team focused on the consumer Deliver an extraordinary customer experience to maximise sales Maximise the potential of all product categories through Brand storytelling and by fostering synergies between categories Communicate with the team to ensure excellent customer service and with the manager on commercial opportunities and providing customer feedback Ralph Lauren Brand Ambassador Provide a welcoming and elevated experience with a customer-first culture Embody the Ralph Lauren values and spirit Support the manager(s) developing the team's product knowledge and Selling Culture Operations Be an expert of Ralph Lauren store systems and procedures to enhance selling efficiencies and to build the customer database Maintain established operational and merchandising store standards Store maintenance Pay Range Max Pay Range Min
    Permanent
  • SPACE NK
    We're thrilled to announce the upcoming opening of our newest store in Solihull, located in the Touchwood Shopping Centre! If you love beauty, you're in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands. Store Manager Overview The Store Manager's main responsibility is to maximise sales and profitability whilst developing and retaining a high performing team. About you Able to deliver a 'customer first' experience, demonstrating leadership to coach and motivate a team Able to understand and analyse commercial reports to drive business opportunities Able to identify key performance behaviours and competencies within a team Able to build strong working relationships with support office departments Strong prioritising and organisational skills Leads by example Values honesty and integrity in working relationships Flexible to meet rapidly changing priorities and deadlines Able to delegate tasks and follow up effectively to ensure completion Role Responsibilities Coaching your team to ensure a 'customer first' experience is delivered consistently Ensuring consistent product training and knowledge to provide unbiased customer advice Exceeding sales targets and delivering LFL growth along with ATV, AUS and conversion Exceeding the company acquisition target for N.dulge Managing payroll spend within budget through effective scheduling and people planning Managing stock file accuracy - adhering to all stock handling policies to ensure stock accuracy and minimise stock loss Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement Communicating clearly and concisely with all internal and external business partners to drive business opportunities Actively identifying innovative opportunities to maximise the business Confidently analysing all available business reports to review weekly, monthly and yearly performance Creating an inclusive, welcoming and approachable environment for employees to thrive in Coaching and developing the team to achieve their full potential Understanding and adhering to all Company policies and procedures Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK. If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website. How We Will Use Your Information: We will use the information you provide to us with your job application to help us process your application for the specific job you have applied for. If you apply speculatively, we will process your application for the job/relevant business area that you detail within your email. Please note that our current system does not use an automated filtering system. All applications made via the website, through a third-party website or in-store will be kept on file for a period of 12 months. This information will be retained and used to assess your suitability to similar positions that may arise in the future, or if the initial vacancy becomes live again during the 12-month period. If you would prefer us to not hold your information on file/ you wish to be 'forgotten' if you are not offered a position with Space NK, please email your 'right to be forgotten' to our recruitment email address with RIGHT TO BE FORGOTTEN as the title of the email. We will always inform you when we have deleted your application details, otherwise we will treat your application as consent to us holding this information.
    Permanent
    Solihull
  • SUPERDRUG
    Location: Birmingham Bullring Hours: 39 hours per week Salary: £33,250 per annum The Role! Our Senior Stylists bring expert knowledge and advanced training to every customer interaction, offering expert advice on styling, colouring & treatments. They lead by example-coaching and supporting the hair team to ensure every customer feels confident, pampered & cared for, leaving our salon with 'That Superdrug Feeling'. We're also extremely proud to work with some of the most trusted and professional hair brands in the industry, like Schwarzkopf, and Framesi - helping us to deliver the very best professional service to our customers! Services include: Cutting and styling Colouring, including colour correction What's in it for you? At Superdrug, our people are our biggest strength - they bring the energy, personality, and passion that make all the difference. We work hard, have fun, and always aim to deliver That Superdrug Feeling to every customer. In return, here's what you can expect from us: Competitive salary that reflects your skills and experience Up to 28 days holiday - time to relax and recharge Commission on sales Fantastic employee discounts: Up to 30% off at Superdrug for you and a nominated friend Complimentary hair treatments Access to exclusive competitions and giveaways throughout the year (think hampers, Love2Shop vouchers, photoshoot experiences, and team nights out!)Professional in-house training from top brand partners to keep you ahead in this fast developing industry Stream. Instant access to allow you to track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future. Enhanced family-friendly benefits including maternity, paternity, shared parental, and adoption leave, plus company sick pay and compassionate support for pregnancy loss About You We're looking for someone who is passionate, professional, and ready to make a difference in every client's day. You'll thrive in this role if you: Hold a minimum of NVQ Level 3 in Hairdressing or an equivalent qualification. Have a genuine desire to exceed customer expectations through exceptional service. Are confident in engaging with customers, recommending treatments, and upselling products and services. Are truly passionate about all things hair, keeping up with the latest trends and techniques.
    Permanent
    Birmingham
  • WATCHES OF SWITZERLAND
    Job Description Do you see yourself growing and developing your career in luxury retail? Can you build close relationships with clients that last beyond a single sale? Are you good at finding solutions that meet the specific needs of clients? Can you see yourself representing our brand with confidence and knowledge? As a Client Experience Host you will use your outstanding communication and interpersonal skills to engage with clients from the moment they enter our showroom, to create a personal and luxury experience that goes above and beyond expectations. You will be hands-on and be involved in a variety of tasks including, spending a lot of time on the shop floor liaising with clients, and carrying out administrative duties in the back office. About you Exceptional communication and interpersonal skills. Experience within hospitality or luxury retail. Ability to build rapport and long-lasting relationships with clients. A great understanding of what an exceptional customer experience looks like. Experience of working within a high performing team. Excellent organisational skills. About us Mappin & Webb has been a cornerstone of English high society for over 240 years and has an undisputed reputation for excellence in the craftsmanship of silverware and fine jewellery. Granted a Royal Warrant by Her Majesty Queen Victoria in 1897, the Company has held a Royal Warrant to each succeeding monarch. In 2012, Mappin & Webb's master craftsman was appointed Crown Jeweller, custodian of the Crown Jewels of Her Majesty the Queen, the greatest honour that can be bestowed upon a jeweller. In 2017, Mappin & Webb's Master Craftsman, Mark Appleby, was appointed and continues to hold this position. This year he was involved in both the late Queen's State Funeral and the adjustments of the crowns for the coronation of King Charles III. Renowned for combining extraordinary craftsmanship, exquisite materials and contemporary design, Mappin & Webb produces everything from fine jewellery and watches to elegant silverware, glassware, and bespoke lifestyle accessories. Mappin & Webb is part of the Watches of Switzerland Group, a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites! Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams. Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do - we love to wow our clients and make every interaction with us special and memorable. Some of our benefits Holiday Purchase Scheme 24/7 Employee Assistance Programme 24/7 Virtual GP service Share Save Scheme Enjoy your Birthday Off Free Wellbeing Tools Generous Discount Scheme Enhanced Maternity Pay At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
    Permanent
    Birmingham
  • OPTICAL EXPRESS
    Title: Mobile Assistant Manager Location: Birmingham Hours: 40 hours per week Salary: £DoE + bonus & benefits, For the over 35 years, millions of patients have trusted Optical Express with their eye care. We are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. As Europe's leading private provider of laser eye, premium intraocular lens and cataract surgery, our expert Surgeons undertake more procedures collectively than any other national provider. The Optical Express team work together, collectively and consistently striving for excellence whilst providing life changing treatments to our patients. We support and respect each other and are committed to a culture of care, trust and integrity. Our culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. We are looking for an Assistant Manager for our Birmingham clinic, where your role will be to assist the Clinic Manager in managing the clinic team and promoting best practice across our healthcare brands. Key Responsibilities You will be customer/patient facing and you will work closely with the Clinic Manager to help drive the success of the practice. You'll also have responsibility for the daily operational efficiency of the practice; a key part of your role will be developing the team to deliver on service and sales. You may come from a retail background where world class customer service comes naturally to you. You will have strong management experience within a retail or optical setting. You'll be adept at delivering great results through your passion for people and by working closely with members of your team. You will possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express. Day to day Effectively and efficiently manage resources to meet customer/patient needs Ensure the practice is presentable and maintained to the highest standards of cleanliness which showcase the professional image of Optical Express Assist to recruit, induct, coach and support your team to ensure they meet acceptable levels of knowledge and competence. What's in it for you? Competitive salary with excellent bonus potential Free Laser Eye and Intraocular Lens Surgery Modern working environment 29 days' annual leave per year Pension scheme Paid professional fees Indemnity Coverage Free eye tests Discounted prescription eyewear and sunglasses Generous Optical Express friends and family discount scheme Ongoing training and development opportunities Please apply now by uploading your CV. This is a fantastic opportunity to join an industry leader where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.
    Permanent
    Birmingham
  • WHITE STUFF
    Please, note this role is a 37,5 hours contract and weekend availability is required. WHO WE ARE White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women's and men's clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We're sociable, talented and likeminded and we're not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. WHO YOU ARE You'll be passionate about Retail and Fashion. You'll have experience driving the commercial success of a shop and leading a team, and you'll be able to inspire others with your passion and expertise. You will be your true self and bring out the best in others too. PRIMARY OBJECTIVE OF THE JOB The Shop Manager position holds overall responsibility for their shop. Taking ownership and the initiative to drive performance through managing KPIs, ensuring customers have the best possible shopping experience, developing the team and ensuring White Stuff's presence in the local community. WHAT YOU'LL BE DOING You'll report to your Area Manager and sit within our Retail team. Customer Experience Training, driving, and coaching the team to deliver an amazing instore customer experience in line with our pillars (Be Friendly, Be Valuable, Be Inspiring) throughout the Customer Journey. Ensuring the team meets customer needs through multichannel shopping and endless aisle orders. Ensuring customers are engaged with our brand through email newsletter sign ups, purchase tagging, and e-receipts. Product Presentation and Visual Standards Evaluating floor layout and sales trends regularly, taking action to ensure the shop floor responds to commercial opportunity. Ensuring the team understand the features of our products and can explain these to our customers to support their styling and purchase decisions. Ensuring that product and shop standards are excellent and maintained at all times. Implementing brand VM standards and layouts within the shop and making placement decisions to best suit shop, market and customer. Creating a commercial environment in the shop where the team consistently evaluates the floor layout and KPIs and takes appropriate action to ensure the shop floor is responding to commercial opportunities. Evaluating shop product package and feeding back to Area Manager any commercial opportunities. Ensuring stock levels are optimised for sales opportunities and liasing with Merchandising to influence. Commercial Management Understanding commercial opportunities for your shop and maximising these to increase sales. Coaching the team to also understand and implement these opportunities. Ensuring that the shop is working within the budgets set Leading the coordination of promotions, incentives, and key trading weekS People Management and Development Using the Learning and Development and operational tools provided to develop the team's knowledge and skillset, and help them reach their individual potential. Creating a positive team atmosphere in the shop which is focused on delivering results. Leading team briefs to ensure the team are set up with the knowledge and the motivation needed to achieve targets. Ensuring staff planning is effective to ensure that the right people are in the right places at the right times. Playing a key part in setting team objectives to ensure the team are working together to achieve goals. Attracting, recruiting and retaining high calibre team members. Engaging with succession planning to ensure that we are growing our own talent. Actively seeking opportunities in the local area that could benefit the shop such local events. Ensures the team receives regular praise and feedback to support their engagement and continuous development. Leading annual and interim reviews for the team, with objectives monitored throughout the year. Shop Operations Leading efficient and accurate delivery and replenishment processes. Playing a key role in organising stocktake and ensuring an accurate reconciliation. Ensuring that ship from store and Click and Collect processes are managed effectively by the team. Being a point of contact for internal and external stakeholders. Leading Health and Safety processes within the shop and ensuring team compliance. Developing professional relationships with other teams and areas of the business. Doing Good Stuff Living our Values, making sure these are alive in the shop. Holding an awareness of our charity partner and the positive impact this has including supporting any events or charity promotions. Understanding our approach to ethical sourcing and environmental impact to be able to explain this to our customers and the team. WHAT WE'LL OFFER YOU As a Shop Manager at White Stuff you will be entitled to an array of great benefits, some of which include: Quarterly bonus opportunity Up to 25 days holiday per annum plus bank holidays 2 extra (paid!) days off per year to volunteer in the local community 50% discount and a uniform per annum BUPA Medical and Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age.
    Permanent
    Birmingham
  • OPTICAL EXPRESS
    Job Title - Clinical Services Manager (Regulatory and Quality Compliance Lead) Location - Edgbaston (National travel expected) Hours of Work - FT, 40 hrs pw Salary - Competitive dependant on experience The Role The Clinical Services Manager (Regulatory and Quality Compliance Lead) will play a pivotal role in overseeing regulatory submissions, governance systems, data analysis, and compliance reporting across all Optical Express services. You will lead on regulatory interactions and ensure readiness for CQC, HIS, HIW, and RQIA inspections, coordinate governance and quality meetings, oversee the Quality and Compliance Dashboards, and support clinical teams to achieve excellence in safety, performance, and compliance. Reporting directly to the Director of Care & Quality this role will suit an experienced clinical governance or regulatory professional with a strong understanding of healthcare quality and the ability to drive improvement through leadership, analysis, and collaboration. Working from our clinic in Edgbaston, however, it is expected you will travel regularly to clinics nationally to engage in regulatory and compliance visits. Key Responsibilities Lead on regulatory submissions, applications, and notifications to CQC and other UK regulators. Oversee governance administration, including Clinical Governance and Quality Committee meetings. Maintain and analyse the Quality and Compliance Dashboard to monitor clinical performance. Manage and report on incidents, complaints, investigations, and patient safety outcomes. Support and oversee compliance with mandatory training, clinical audits, and quality improvement plans. Undertake regular mock inspections and oversee our regulatory readiness framework. Liaise with commissioners, regulators, and internal stakeholders on matters of quality and compliance. Prepare comprehensive reports for the Director of Care and Quality and the Executive Team. Provide leadership and support to the Clinical Services Quality Team, promoting a culture of accountability and continuous improvement. About You Registered Healthcare Professional (NMC, HCPC, or equivalent). Significant experience in clinical governance, regulatory compliance, or healthcare quality management. Strong understanding of CQC and UK regulatory frameworks, inspection preparation, and application processes. Skilled in data analysis, audit management, and quality reporting. Excellent communicator with the ability to engage confidently at senior and regulatory levels. Proactive, analytical, and organised, with a commitment to clinical excellence and patient safety. Salary & Benefits Competitive dependant on experience 29 Days Annual leave Private Medical Insurance Free Eye surgery (LVC or IOL) Discounts on other group procedures and goods Contributory workplace pension Optical Express is an Equal Opportunities employer.
    Permanent
    Birmingham
  • OPTICAL EXPRESS
    Job Title - Clinical Services Manager (Regulatory and Quality Compliance Lead) Location - Manchester, Bridgewater (National travel expected) Hours of Work - FT, 40 hrs pw Salary - Competitive dependant on experience The Role The Clinical Services Manager (Regulatory and Quality Compliance Lead) will play a pivotal role in overseeing regulatory submissions, governance systems, data analysis, and compliance reporting across all Optical Express services. You will lead on regulatory interactions and ensure readiness for CQC, HIS, HIW, and RQIA inspections, coordinate governance and quality meetings, oversee the Quality and Compliance Dashboards, and support clinical teams to achieve excellence in safety, performance, and compliance. Reporting directly to the Director of Care & Quality this role will suit an experienced clinical governance or regulatory professional with a strong understanding of healthcare quality and the ability to drive improvement through leadership, analysis, and collaboration. Working from our Bridgewater Hospital, Manchester, however, it is expected you will travel regularly to clinics nationally to engage in regulatory and compliance visits. Key Responsibilities Lead on regulatory submissions, applications, and notifications to CQC and other UK regulators. Oversee governance administration, including Clinical Governance and Quality Committee meetings. Maintain and analyse the Quality and Compliance Dashboard to monitor clinical performance. Manage and report on incidents, complaints, investigations, and patient safety outcomes. Support and oversee compliance with mandatory training, clinical audits, and quality improvement plans. Undertake regular mock inspections and oversee our regulatory readiness framework. Liaise with commissioners, regulators, and internal stakeholders on matters of quality and compliance. Prepare comprehensive reports for the Director of Care and Quality and the Executive Team. Provide leadership and support to the Clinical Services Quality Team, promoting a culture of accountability and continuous improvement. About You Registered Healthcare Professional (NMC, HCPC, or equivalent). Significant experience in clinical governance, regulatory compliance, or healthcare quality management. Strong understanding of CQC and UK regulatory frameworks, inspection preparation, and application processes. Skilled in data analysis, audit management, and quality reporting. Excellent communicator with the ability to engage confidently at senior and regulatory levels. Proactive, analytical, and organised, with a commitment to clinical excellence and patient safety. Salary & Benefits Competitive dependant on experience 29 Days Annual leave Private Medical Insurance Free Eye surgery (LVC or IOL) Discounts on other group procedures and goods Contributory workplace pension Optical Express is an Equal Opportunities employer.
    Permanent
    Birmingham
  • RALPH LAUREN
    Position Overview WHAT WE OFFER The opportunity to work for an iconic and unique lifestyle brand Exciting career opportunities Competitive benefits package and discounts An environment where you can bring your whole self to work Essential Duties & Responsibilities WHAT YOU'LL DO One team focused on the consumer Deliver an extraordinary customer experience to drive sales Communicate consistently with the team to ensure an excellent customer service Provide product and customer feedback to managers Ralph Lauren Brand Ambassador Provide a welcoming and elevated experience Embody the Ralph Lauren values and spirit Demonstrate a customer-first culture Operations Use the Ralph Lauren store systems and procedures to enhance selling efficiencies and to build the customer data-base Maintain established operational and merchandising store standards Store maintenance Pay Range Max Pay Range Min
    Permanent
  • GUCCI
    Key Accountabilities Manage organization of stockroom in accordance with Gucci directives and proceduresPlan and undertake inventory operations, and be a stakeholder in monitoring loss-prevention and unknown mark-downsEnsure receipt, tagging and deliveries of products, articles, and suppliesControl and supervise transfers and all other operations in a timely mannerEnsure replenishment is done accurately and supervise the flow of goods between stockroom and shopfloorCommunicate daily with article rotation managers and propose remedial measures where necessaryPosition yourself as the store reference in terms of stock techniques and procedures and inform management of training requirementsKey Requirements Proven experience working in a stockroom retail environmentWorks productively in a high-pressure, fast-paced environmentProficient in MS Office and has technology-savvy skillsAbility to work varied hours/days, including weekends as neededGucci is made of people who are diverse, talented, and unique. You're invited to come and show us the Dream-maker that you are.
    Permanent
    Birmingham