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All job offers Permanent, page 177

  • Permanent

6,290 Job offers

  • AESOP
    Senior Social Media Manager | London For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others. We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society. Role purpose The purpose of the Senior Social Media Manager role is to drive Aesop's social media strategy, focussing on building online communities and connecting with our customers. The candidate will be able to drive innovative ideas within the business while honouring our values and heritage. You will be required to connect retail staff and the wider business to social, highlighting its importance to customers. Reporting to the Head of Advocacy and Social Media, you will need great attention to detail, be keen to grow a team, have the ability to drive short and long term outcomes and drive projects from inception to completion. Role responsibilities include, but are not limited to - Develop organic social media plans, campaigns, activations and tactics for products, brand marketing and key cultural moments Support the Head of Digital Marketing and Social Collaborate with creative, product and brand teams to drive product and brand stories Responsible for all content planning, delivery, execution and community engagement managed by the team Work with a broad range of social tools to deliver campaigns and analyse their impact - from listening to content-planning Build deep relationship with social platforms to identify new opportunities Work with team members to brief and oversee the production of social assets with the in-house Creative Team and/or external production teams Present regularly on campaign plans and results to the wider business Insatiable appetite to hit targets by monitoring performance regularly to understand effectiveness of strategy and creative, making recommendations for continuous improvement Champion brand values and messages across all relationship and social activations by demonstrating a considered understanding of Aesop Develop ways to engage our community to drive awareness, conversation and affinity to Aesop Manage regional channels, developing platform specific strategies and guidelines Work closely and collaboratively with wider marketing teams, including Digital teams, PR, regional and content teams to champion social-first ideas Drive the growth of brand advocates in collaboration with PR. This is a full-time position operating with a hybrid working pattern of three days per week based from Aesop's London Bridge head office and two days per week remote working.
    Permanent
  • SHISEIDO
    ABOUT SHISEIDO GROUP Our mission : Beauty Innovations for a Better World Click here to learn more about our brands Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World. Did you know that Shiseido is the most awarded company in terms of innovation with a record 31 FSCC Awards? Shiseido UK & Ireland plays a central role in the EMEA region and is biggest affiliate, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in the world Nr4 biggest beauty market. To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams 1. Leverage our unique portfolio of premium Beauty brands across all 3 categories 2. Stay agile and capture new retail opportunities 3. Customer-driven decisions 4. Create a great place to work in Beauty OUR PRINCIPLES Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success OUR PRINCIPLES serve as the working principles that every Shiseido employee must follow. These eight working principles - known as "TRUST 8" - are based on the idea that mutual trust is the key to succeeding in OUR MISSION. Click here to learn more about Our Principles and The Shiseido Philosophy ABOUT SHISEIDO GROUP Our mission : Beauty Innovations for a Better World Click here to learn more about our brands Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World. Did you know that Shiseido is the most awarded company in terms of innovation with a record 31 FSCC Awards? Shiseido UK & Ireland plays a central role in the EMEA region and is biggest affiliate, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in the world Nr4 biggest beauty market. To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams 1. Leverage our unique portfolio of premium Beauty brands across all 3 categories 2. Stay agile and capture new retail opportunities 3. Customer-driven decisions 4. Create a great place to work in Beauty OUR PRINCIPLES Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success OUR PRINCIPLES serve as the working principles that every Shiseido employee must follow. These eight working principles - known as "TRUST 8" - are based on the idea that mutual trust is the key to succeeding in OUR MISSION. Click here to learn more about Our Principles and The Shiseido Philosophy
    Permanent
    London
  • JD GROUP
    Role overview: We are seeking an enthusiastic SalesAssistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.   Responsibilities: Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.Drive and exceed sales targets by utilizingin-store devices, offering the full product range, and maximizing opportunities for add-on sales.Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.Support overall store operations by assistingin other departments as needed, representingthe company professionally, and adhering to safety guidelines.Process sales transactions, including cash handling and card payments accurately.Upsell and cross-sell products to maximise sales opportunities.Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.Address and resolve customer queries in a professional manner.Work closely with other sales assistants and team members to achieve store targets.Role objectivesand KPI’s: Contribute to achieving or exceeding the stores monthly sales target.Drive all additionalKPIs including but not limited to Units, Conversion, ATV, UPT.Achieve upselling or cross-selling targets.Maintain a high Net Promotor Score.Ensure all stock on the shop floor is fully replenished Skills and Experience: A positive attitude towards a fast-paced, customer focused retail environment.  An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.  Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.  Flexibility to work various shifts, including weekends and holidays, based on store needs. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Company discount of 25% off a large number ofproducts in-store and online (JD Sports, Size?,Foot Patrol, Blacks, Millets, GO Outdoors)Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)Access to counselling services, digital healthand well-being advice through our benefits platform (TELUS Health)Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only)Discounted Gym memberships at JD Gyms Access to colleague networks, to share lived experiences and support initiatives that drive positive change.Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
    Permanent
    Skegness
  • JD GROUP
    Role overview: This role requires a team player with flair and commercial ability, and the skill, energyand determination to help drive and develop the business alongside the General Manager. We are looking for a manager with experience of maintainingand developing the standards and reputation, whilst nurturing a growing membership base and team. Responsibilities: Responsible for the operational running of the gym at all times. Opening and closing site when requireddue to operational hours of the business.Expectation to work early in themorning, late weekdays,and weekends.Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbookare adhered to.Responsible for adhering to and maintainingthe JD Gyms Brand Standard.Conduct daily, weekly, and monthlysafety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.To work towards and aim to achieve all sales and membership targets that are set.To drive and maximisesecondary spendrevenue.To ensure the whole of the gym facility is of the highest standard of cleanliness. Maintain outside of the contract cleaning hours.Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard.To ensure uniform standards are being adhered to by all team members and yourself.To always deliver outstanding member service.To help create an environment where the team and contracted personnel enjoy themselves whilst at work.To undertake any other reasonable duties/projects/meetings, that may be required.To always be an ambassador of JD Gyms.Skills and Experience: Must have experience, ideally in a management position within a leisure related industry.Must be passionate about customer service and be an inspirational leader in the way they manage.Must be qualified to at least Level 2 Gym Instructor Must have experience in driving sales and helping to co-ordinate local marketing activity as well as managing a successful team.Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function
    Permanent
    Middlesbrough
  • JD GROUP
    Role overview: Your purpose will be to engage with members to ensure they receive a world-class member experience on every visit to JD Gyms. This means upholding the highest standards of cleanliness, gym floor member interaction, leading gym inductions and teaching engaging group exercise classes. Responsibilities: Places member experience at the heart of everything you do by constantly engaging with members on the gym floor.Deliver welcoming and engaging prospective member tours in the club, in line with JD Gyms brand standards.Deliver engaging group exercise classes Deliver engaging and informative member inductions.Support prospective members withjoining JD Gyms as required.Conduct club standards checks across the club, ensuring results are recorded accurately and in line with JD Gyms record keeping procedures.Provide ad hoc support to members as requiredor observed Ensure that club cleanliness standards are maintainedto the highest level as set out by the Gym Management and Operations team.Maintain excellent brand standards at all times, ensuring the club is safe and compliant with all health and safety action points.Monitor our service delivery through our performance and member feedback.Ensure you operateand are compliant in a safe and legal manner at all timeswhilst workingfor JD Gyms.Strong management and consideration of energy / environmental issues and waste management.Analysis and presentation of key data to support new ideas/ initiatives / proposed developments.Skills and Experience: Has a passion for fitness, health, wellbeing and helping people Representative of, and embodies, the JD Gyms brand standards and values Enthusiastic and open to learning Able to flex their style to differing personalities Is resilient, and welcome to feedback Understands and can articulate the importance of a great member experience.Is flexible in approach to hours worked.Loves to be part of team that work hard for each other, our membersand our local communities.Level 3 (EQF Level 4) Personal Trainer qualified
    Permanent
    Basingstoke
  • THE BODY SHOP
    The Body Shop The Body Shop has been here since 1976 and we're not going anywhere. It's an exciting time to join us as we're under new ownership and recruiting for some fantastic opportunities in our gorgeous new Head Office in Brighton. We're looking for fellow pioneers of ethical beauty who are keen to drive our business in the UK and around the world. If that sounds like you, we'd love you to join us as we embark on our next chapter. The Body Shop is committed to generating positive economic, social and environmental impact. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up. Your role in a nutshell We are recruiting an experienced Buyer to work in our Sourcing Team based at our global HQ in Brighton. You will support The Body Shop Sourcing Strategy and delivery of the business objectives through effective management of supplier relationships driving improving supplier performance, commercial negotiations to ensure The Body Shop has the optimal cost base and the relevant supplier portfolio to fuel our future growth. More about the role You will be responsible for the Sourcing activities to manage our core product portfolio as well as new project implementation including: Strategy & Category management Define & implement supplier strategy for the Skincare and Bath Body portfolio Commercially control spend within your specific remit, working creatively and in a SMART way to reduce both overall costs whilst increasing efficiency Identifying and delivering cost saving and value creation opportunities through negotiations, resourcing, tendering activity. Manages cost forecasts, share & control assumptions for budget construction, maintain data up to date for financial trends & Budget, report on KPI. Supplier relationships management Identify and evaluate suppliers; select, approve and review suppliers' performance; lead supplier development efforts on all aspects of the value chain: costs, agility of supply, innovation, sustainability. Manage sourcing negotiations and contracting: from RFQ/RFP to delivery of the product Working closely with suppliers to bring creative and innovative solutions back to our teams Corporate representative for expanding number of incumbent and new suppliers. Ensures procurement and ethical protocols are documented and followed. What we look for Previous experience in a sourcing/manufacturing/technical buying environment with proven project implementation skills within a cross functional organisation Experience of supplier performance evaluation, supplier selection & supplier relationship management. Experience of sourcing processes, data management & contract management Excellent interpersonal skills including strong cultural awareness with the ability to develop and maintain strong effective relationships Strong Microsoft Excel skills (formulas, tables, etc) essential Knowledge of Health & Beauty industry highly desirable Benefits As well as a competitive salary, here are just a few of the rewards that you can look forward to if you join us: a 6% non-contributory pension plan, 23 days holiday, 50% staff discount and access to product sample sales, access to Perks at Work, our online shopping channel with exclusive deals & discounts, as well as LOVE money to spend on your wellbeing and personal development.
    Permanent
    Brighton And Hove
  • FATFACE
    Who are we? For over 30 years, we ve travelled, we ve laughed, we ve grown. We believe life is for living and more fun with those we love. Our purpose is to bring style and positivity to our customers lives through the clothes we make, the things we do and the values we have. We are Made for Life. Equality and inclusion isn t an aspiration but the standard. We promote and drive equality within our workforce to ignite an inclusive foundation for us all to build from and truly connect with our customers, colleagues and communities alike. You play a key part in creating an environment free from prejudice, racism, sexism, harassment, bullying and any other form of marginalisation in our work places. Role Overview You put the customer at the heart of everything that you do, as the face of our business, greeting and serving our customers in a friendly, enthusiastic and professional manner. You are genuinely attentive and interested in our customers needs and will have the opportunity to learn all about our lovely products to ensure you can be as helpful as possible. Role Responsibilities To both greet and thank customers along with wishing them a fond farewell in a warm and friendly manner, ensuring they have had a memorable experience with us Provide exceptional service at all times utilising your knowledge to help our customers find the best products to suit them for in-store and multi-channel sales Efficient and attentive service at the tills processing sales, orders and refunds Processing deliveries and helping to get all of the replenishment and new stock onto the shop floor General housekeeping and tidying of the shop floor and back of house Keeping up to date with company activity and promotions Supporting floor moves, sale set ups and launches To abide by all FatFace policies and procedures Ensure GDPR procedures are adhered to at all times Competencies To deliver excellent customer service standards focussing on customer needs and satisfaction Passionate commitment and enthusiasm for the FatFace brand, exhibiting our brand vision and values through everything you do Align self to companies social and environmental mission and champion any actions that you can directly impact at all times Proactively provide a personal, genuine and authentic approach Acting with integrity, demonstrates a passion for, interest in and understanding of others Values and respects the team at all levels, getting on well with everyone around you Play an active and positive part in the team by embracing every opportunity to be a part of what s going on Ability to enhance relationships with appropriate use of humour and tailoring your approach for each individual interaction Proactively offer customer alternative ways to buy across our whole multichannel proposition Proactively deliver on all operational standards to maintain expected requirements across all core components including handling deliveries, VM, health and safety, general housekeeping and stock replenishment Experience Experience in a customer service environment is desirable but not essential Excellent interpersonal and communication skills Positive can-do attitude Ability to work productively in a high-pressure environment Confidence in taking the initiative and working under own direction at times Team player Great time management Benefits of working with us 25 days holiday plus bank holidays Generous monthly discount allowance Perkbox our online platform to use from day one (this includes amazing online discounts, home workouts, wellbeing content, popular brand discounts e.c.t) THRIVE Our learning management system- access from day one with 1000 s of pieces of learning Dental Insurance (employee funded) Pension scheme EAP support around the clock- UNUM/Retail Trust/ Fashion Textiles Support Sick pay allowances Sabbatical leave in line with service Enhanced Family Friendly polices i.e. Maternity Leave Refer a friend scheme If this sounds like the opportunity for you then apply today!
    Permanent
    Clitheroe
  • ERNEST JONES
    Your rewards We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends. What is also really amazing about Signet are the career development opportunities. If you've got potential, we'll help you fulfil it. We've got the training and development programmes in place to really help you make the most of your talent! Be part of something special! Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need. Sales Associate https://www.youtube.com/embed/oJak-BnSd0w Banner 4 4 Our Sales Associates help our customers Celebrate Life & Express Love! Permanent Sales Associate - Part Time Our store teams are made up of customer-first people with a real passion for outstanding service, creating amazing experiences and lasting memories for our customers. Our team members work hard to develop outstanding product knowledge and real jewellery expertise that they can share with our customers. As a committed and dedicated member of the team, you'll play a key role in helping the store to maintain performance and meet sales targets. As new products are introduced in store, you will build your knowledge to ensure that you can deal with every type of customer enquiry. Your background You'll have a passion for putting the customer first and creating memorable customer experiences. While you may not specifically have jewellery experience, you will certainly have an interest in jewellery products and brands. A positive, 'can-do' attitude is essential, with a natural ability for striking up a conversation with a diverse range of customers. What's next? When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don't miss any updates with your application.
    Permanent
    Exeter
  • GANT
    Location: GANT Store Oxford At GANT we are passionate and curious about everything we do. Through our performance- and solution-driven mindset, we have the opportunity to make a difference. We believe that you should Never Stop Learning. About the team As part of the Retail Team in our Oxford store you will play a key role as the face of GANT to our customers. We expect you to deliver a premium and enriching experience for each customer visiting the store. You will be part of a high-performing team that has an enthusiasm for fashion and the preppy lifestyle. You appreciate the challenge of achieving top results and can deliver continuous improvement. As a team we work to create an exceptional experience for our customers and always meet or exceed our sales targets. Responsibilities Play a key role in running daily sales and be a representative of GANT Provide top-class premium service, ensuring customers receive a genuine GANT experience when they shop with us Be passionate about GANT and provide exceptional product expertise to customers Be an active team player when executing all the daily operations
    Permanent
    Oxford
  • MCARTHURGLEN
    Radley Way, through offering exceptional customer service and ensuring Radley fans have a great experience when they visit one of our stores. Furthermore, you are an ambassador for our brand; from the look of the store, to the way you present yourself to the knowledge you have of our brand and our products. Your role is always to uphold the Radley image. Job Description - Prioritising the customer's needs at all times Offering great brand and product knowledge Sales and KPI targets - drive sales team to achieve and support Management with delivering the set targets. Opening and Closing the store, and responsible for the store in the absence of SM and ASM. Team Training and development Visual merchandising Housekeeping Stock replenishment Passion for the brand Flexible and able to multitask Adaptable with a willingness and drive to learn and develop Flexibility to work additional hours to cover sickness, holiday or during peak periods.
    Permanent
    York
  • MCARTHURGLEN
    JOIN OUR RETAIL TEAM AT MICHAEL KORS Be a part of our continued success growing our luxury retail presence internationally, in order to bring Michael Kors' sophisticated, jet-set lifestyle to all clients around the globe. One of the biggest strengths of our company has always been the passion of our employees. Our people are at the heart of our brand. we celebrate individuality and strive for our employees to have happiness in all that we do. We are looking for Temporary Sales Associates who enjoy the challenges of a dynamic organization and can collaborate as a team bringing positivity, respect and creativity.
    Permanent
    York
  • ORVEON
    About Us Orveon is a new kind of beauty company launched in December 2021 as the result of acquiring three unique brands - bareMinerals, BUXOM, and Laura Mercier. With 1,600 employees in 22 countries, we're a truly global business with a presence in all key geographies. Our headquarters are in New York, with additional locations in major cities worldwide. We are backed by Advent International, one of the world's largest and most successful private equity firms, well known for their investments in Lululemon and Olaplex. We are embarking on a powerful shift: To change how the world thinks about beauty. We are a collective of premium and prestige beauty brands committed to stark honesty, co-creation, and making a sustainable cultural impact. We are looking for the best talent to join us on that journey. Let's face forward together! About Laura Mercier Laura Mercier empowers women all over the world to express and embrace their individual beauty. Inspired by Laura's philosophy "What makes you unique makes you beautiful", we're on a mission to create naturally flawless faces through renowned artistry techniques and truly iconic products. About the Role With a large range of Cosmetics, Skincare, Body & Bath, and Fragrances to be proud of, Laura Mercier is designed for all ages and skin types. As a Business Manager, you will embody Laura's philosophy, inspiring and motivating your team to be the best they can, be every day. We are part of the Orveon Group, and in joining Laura Mercier you will not only receive innovative and artistry-led training, you will also join an incredible group network of brands, where developing our people is at the heart of our business. Report To: Area Sales and Education Manager, Laura Mercier Location/ Store: Fenwick Colchester Shift Pattern: Fully flexible over 7 days - Sunday - Saturday Contract Type: 37.5 hours over 5 days Primary Responsibilities Through your leadership, you will develop the team to offer exceptional service and educate customers on our award-winning products and original techniques. You'll be empowered to take accountability for driving your own Laura business and maximizing sales opportunities. Thinking in unique and innovative ways, you will use your artistry expertise and networking skills to seek opportunities to engage new customers whilst delighting existing customers, while ensuring that the team follows your example and create a local Laura Mercier community to be proud of. We'll provide you with all the tools and training you need to ensure that you are able to deliver your goals. You'll partner with your Area Manager, Education, and HR as you draw on both your previous management and retail artistry experience to build a business plan that will drive those KPIs across the team. As a Laura Mercier artist and leader, you'll be armed with iconic products, French aesthetics, and the best artistry techniques - inspiring people everywhere, and your team, to express and embrace their individual beauty. Qualifications & Competencies Demonstrable Retail Management experience Strong experience in artistry, ideally with a qualification Ability to communicate effectively with Area Manager on business performance Ability to drive KPIs and sales targets within the team Excellent communicator Experience in coaching and developing others Equal Opportunities and Accommodations Orveon is deeply committed to building a workplace and global community where inclusion is not only valued but prioritized. We strive to build and nurture a culture where a focus on diversity, equity, and inclusion is instinctive. Our deep sense of passion and pride in what we do, both as individuals and as a collective, unifies our shared commitment to "changing beauty for the better". Therefore, all qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. We recognize and celebrate different ideas, perspectives, and backgrounds and know they create a more robust and creative work environment. #LI-onsite
    Permanent
    Colchester
  • HOUSE OF CREED
    About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. About the role We are seeking for a Luxury Brand Ambassador for our Creed Boutique in Mount Street, London, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 3 days, 22.5 hours per week. Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. Key responsibilities Including but not limited to: Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales. Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits. Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty. Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards. Skills/Experiences desired Exceptional communication and interpersonal skills. Proven experience in luxury retail or a similar customer-facing role. Passion for the luxury brand and a commitment to delivering an exceptional customer experience. Goal-oriented with a track record of meeting and exceeding sales targets. Ability to work effectively in a fast-paced environment. Flexibility to work weekends and holidays as needed. Passion for fragrance or beauty products is a plus. Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding. This role is based in our Creed Boutique in Mount Street, London. Benefits 32 days paid annual leave (pro rata for part time employees) Monthly competitive commission structure Extra day off for your birthday Product allocation with discounted rate Clothing allowance Contribution into company pension Career progression & Training Length of service rewards
    Permanent
    London
  • HOUSE OF CREED
    About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. About the role We are seeking for a Luxury Brand Ambassador for our Creed Boutique in Mount Street, London, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 3 days, 22.5 hours per week. Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. Key responsibilities Including but not limited to: Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales. Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits. Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty. Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards. Skills/Experiences desired Exceptional communication and interpersonal skills. Proven experience in luxury retail or a similar customer-facing role. Passion for the luxury brand and a commitment to delivering an exceptional customer experience. Goal-oriented with a track record of meeting and exceeding sales targets. Ability to work effectively in a fast-paced environment. Flexibility to work weekends and holidays as needed. Passion for fragrance or beauty products is a plus. Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding. This role is based in our Creed Boutique in Mount Street, London. Benefits 32 days paid annual leave (pro rata for part time employees) Monthly competitive commission structure Extra day off for your birthday Product allocation with discounted rate Clothing allowance Contribution into company pension Career progression & Training Length of service rewards
    Permanent
    London
  • MARKS&SPENCER
    As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. About the Role We are seeking a Software Engineering Manager who will provide technical expertise, ship thoughtfully and operate with excellence to build the foundational platform for Identity across all M and S products. The team is responsible for the M&S Identity Platform, managing authentication journeys for both customers and colleagues. We sit at a unique intersection, delivering seamless authentication experiences for customers while enabling internal teams to build on a robust Identity Platform. Being kind, creative, curious, and confident, you will be an integral part of our empowered, multi-disciplinary engineering teams - building resilient systems. You will be closely working with Principal engineers, product and delivery peers to drive the successful delivery of projects and features. What You'll Do Software Development & Architecture: Responsible for design and architectural decisions, developing scalable and distributed systems, and driving legacy migrations. Focused on optimizing deployment pipelines to enhance efficiency and reliability. Quality, Stability & Standards: Establish quality standards to meet performance, reliability, and maintainability of the systems. With a strong production-first mindset, drive observability, maintain Service Level Objectives (SLOs), and ensure efficient incident resolution. Oversee the maintenance of existing systems, ensuring continuous improvements and prompt resolution of issues. Agile Delivery & Collaboration: Working closely with product, design, and programme management, you will lead the engineering delivery aligning to the business objectives. Collaboration will be key as you engage with senior leadership, cross-functional teams, and external partners to drive strategy and execution. Technical Leadership: You will provide technical direction on high-impact projects, tackling engineering challenges within the team. Engage in code reviews, ensuring high standards, maintainability, and alignment with best practices. Foster a culture of continuous improvement, technical excellence, and shared learning across the team. Hiring, Team Growth & Management: Manage team structure, budgets, resource allocation across projects. Hiring and onboarding new engineers, ensuring a seamless transition into the team. Coaching and mentoring engineers at all levels, tailoring your approach to help them grow into more senior technical and leadership roles. Technology Strategy & Knowledge Sharing: Driving innovation and continuous improvement across the team, managing technology roadmap, ensuring long-term strategic alignment. Lead on documentation efforts and internal tech talks, sharing knowledge and best practices to strengthen the technical community. Who you Are Recognize that great engineering is as much about people as it is about technical expertise and lead with empathy Previous polyglot hands-on lead software engineer Experience working on highly scalable software solutions across web or backend Extensive background in software engineering with several years' experience in a variety of systems and technologies Experience building and leading teams of highly skilled, senior software engineers that deliver high-quality software.Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies,Great leadership and coaching skills with the ability to develop engineering colleagues Tech stack Java, Kotlin, GraphQL Federation, Micronaut, Azure Cloud, GitHub, New Relic and Dynatrace What's in It for You Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing outstanding quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special! After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.Competitive holiday entitlement with the potential to buy extra holiday days!Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.A generous Defined Contribution Pension Scheme and Life Assurance.A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. #LI-Hybrid #LI-HM2
    Permanent
    Salford
  • PANDORA
    Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. What to expect from the role Support and motivate the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store's successful commercial execution You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store A passion for driving a culture of exemplary customer service An ability to understand the importance of Pandora's local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified Strong communication skills in order to establish and coach a high performing team The ability to be adaptable and flexible to changing business needs A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values A well-presented appearance with a taste for desirable products and a passion for retail Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. Our generous benefits package includes: A highly competitive salary Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Generous employee discount Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. *If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible* About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
    Permanent
    Cambridge
  • PANDORA
    Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. What to expect from the role Support and motivate the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store's successful commercial execution You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store A passion for driving a culture of exemplary customer service An ability to understand the importance of Pandora's local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified Strong communication skills in order to establish and coach a high performing team The ability to be adaptable and flexible to changing business needs A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values A well-presented appearance with a taste for desirable products and a passion for retail Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. Our generous benefits package includes: A highly competitive salary Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Generous employee discount Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. *If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible* About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
    Permanent
    Truro
  • L'OREAL GROUP
    FIELD IN SALON SALES BUSINESS PARTNER - North Location - Leeds, Bradford, Halifax *Please be advised there is a candidate requirement to live on territory to be considered for role* A DAY IN THE LIFE - Be responsible for 70+ salons within your region, creating and executing a structured O+O salon contact strategy including a logical journey plan, ensuring that all existing and prospect customers relate to on a monthly basis through a blended online and offline approach. - Spend time on winning new business, ensuring 50% of your customer contact is executing the brand conquest strategy to increase your territory distribution, with a sustainable approach to ongoing business development with the new salon partners. - Integrate the e-visit strategy and the blended selling strategy of O+O with your salons. - Establish and implement business plans and solutions and carrying out regular business reviews, identifying client needs. - Promote and leverage all the business support available including L'Oréal Partner shop, Salon Emotion and Access in existing and new doors. - Establish and deliver education plans and provide in-salon training in partnership with Education teams. - Originate, agree, and implement promotional and marketing activity designed to generate sales growth and meet brand objectives with a critical focus on a sellout approach for the salon partner. - Identify opportunities for increasing business through salon and stylist centricity. - Accurately forecast territory turnover and build comprehensive risk plans in the event of short forecast Vs target. - Conduct salon needs assessments and business reviews, identifying NPD and new business opportunities across your area. - Deliver an exceptional customer experience to your accounts and be an ambassador for your brand(s). - Engage, communicate and demonstrate the benefits of LPS to all customers ensuring registration to LPS and influence salons to self serving ongoing. - Pro-actively embed the brands strategy on all approved social media platforms - Build strong relationships and deliver an exceptional customer experience to your accounts and be an ambassador for L'Oréal. - Achieve turnover targets set by the business, including colour and retail objectives and reactivation. WHO YOU ARE - A commercial background with a proven track record (essential) - Experience of working in a virtual world - using online technology to connect and network with clients and build relationships. - Commercial acumen supported by excellent negotiation skills. - A proven track record delivering against multiple targets. - Drive to achieve results. - A growth mindset and actively look for new solutions. - Excellent communication and influencing skills with experience of building relationships virtually and face to face. - A solution orientated mindset with the ability to work accurately at pace and cope with ambiguity. - The ability to analyse data, draw accurate conclusions and communicate key messages succinctly. - Strong planning and organisation skills - with an ability to appropriately reprioritize and change as required to meet deadlines. - Risk awareness and you build contingency into plans. Your key KPIs are: - Acquisition and Distribution - Sell Out performance - Revenue Growth You have in-depth knowledge of: - Digital and Social Media - Salon Business - The hairdressing industry - Your Territory & Customers WHAT WE OFFER Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive. Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most. Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too! WHO WE ARE L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact. In the Professional Products Division, our mission is to be the partner of choice for the professional hair industry. Inspiring stylists and creating desirability amongst consumers with meaningful brands. We're the founding Division for the L'Oréal group, with a rich history over 110 years. The 8-brand portfolio includes the likes of L'Oréal Professionnel, Kérastase, Redken and Matrix and the division is universally known for exclusively supplying salons and other professional customers with the most advanced technologies in hair and beauty products. HOW WE RECRUIT At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.
    Permanent
    Leeds
  • LEVI'S
    JOB DESCRIPTION As a Store Supervisor at Levi Strauss & Co. you will have the opportunity to work in an environment where change and ideas are celebrated. You will be the fundamental link between our products and customers, whilst supporting and developing our Stylists. Key parts of the role: Support and deputise if needed the management team in delivering KPI's and implementing profit opportunities Implement individual, daily and weekly sales targets for the store team to improve store performance Monitor KPIs and teams performance through running reports and updating the management team Assist with store operations such as stock management, payroll, admin and rota Assist with the customers journey by offering an exceptional 1-2-1 service and ensure the customer comes first Inspire, motivate and develop the team through training, coaching and product knowledge Our ideal candidate: Passionate about the brand and living our values Strong customer service skills and experience in efficiently managing a team A good track record of developing and growing your team Experience in working to and driving KPIs and sales targets within retail as well as a good understanding of store operations As part of LS&Co. you will be entitled to some incredible benefits, competitive salary and the opportunity to work for an iconic brand. As well as working for a much loved brand in a great working environment, you will also have the opportunity to develop on the skills needed for your future career at Levi Strauss & Co. So if you're a lover of all things denim and think this role is for you please submit your application today! FULL TIME/PART TIME Full time
    Permanent
    Glasgow
  • LEVI'S
    JOB DESCRIPTION Are You: Confident and driven? Passionate and a team player? Self-Motivated with a natural approach to sales? At Levi's® we believe in originality, making an impact and standing up for what is important. We'd love for you to join our team... As an in-store Sales Stylist we want you to bring our values to life through delivering exceptional customer service. We'd like you to stand out and have a lasting impression on our customers through your knowledge of our heritage, products and offering a range of styles to suit their needs. Part of your experience in joining Levi's® includes in-depth product knowledge training, sales techniques and how to develop your skill sets further to exceed your individual targets and work as a team to achieve store goals. Your role as a Sales Stylist will be crucial as part of the store's success on a day to day basis. As part of LS&Co. you will be entitled to some incredible benefits, competitive salary and the opportunity to work for an iconic brand. FULL TIME/PART TIME Part time
    Permanent
  • SHISEIDO
    Store Manager Shiseido Group Reports to: Area Sales & Education Manager Job Location: Beaute Prestige International FSS, Bicester Contract type: Permanent Contract 37.5 hours per week over 5 days MISSION As a Store Manager you will lead your team and manage your store in all that the Shiseido Group stands for, inspiring and motivating them to be the best they can, every day. As a Group we are formed of many luxury beauty brands that are some of the fastest growing within the industry. This is an incredible opportunity for an experienced leader to lead our fastest growing retail channel and also join an incredible group network of exciting brands, where developing our people is at the heart of our business. ABOUT SHISEIDO Our mission : Beauty Innovations for a Better World Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World. Did you know that Shiseido is the most awarded company in terms of innovation with a record 26 FSCC Awards? Shiseido UK & Ireland plays a central role in the EMEA region, leading the Digital acceleration agenda thanks to a team of local experts, but is also constantly reinventing its Retail footprint in this buoyant market. To deliver our strong Growth & Profitability ambitions, we will follow 4 strategic streams 1. Leverage our unique portfolio of Beauty brands across all 3 categories 2. Stay agile and capture new retail opportunities 3. Customer-driven decisions 4. Create a great place to work in Beauty Our first strength is Make-up, led by NARS, the No 8 brand in the UK market with incredible success globally. Skincare is a key priority for expansion, with Shiseido having huge growth potential in UK&I, and also the spectacular launch of Clé de Peau Beauté in Harrods and H-Beauty. Drunk Elephant joined our portfolio at the beginning of 2021 bringing its unique tone of voice together with its amazing formulations. In 2023 we are planning to launch ULE a newly created Skincare brand with breakthrough credentials around Sustainability, as well as expanding Gallinée, our most recent acquisition from 2022 and specialized around skin microbiome. We are also growing fast in Fragrance with brands such as Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire and Serge Lutens. Our clients include high-street retailers such as department stores, drugstores & chains as well as online pure players and specialty stores. We also have 4 boutiques and 3 direct e-commerce websites. MAIN RESPONSIBILITIES Through your leadership you will develop the business operationally, commercially and through your people to offer exceptional service, which is at the heart of all that the Shiseido Group stands for. You will ensure that the Boutique offers our customers the ultimate premium experience. The Boutique is situated in one of the most exciting Shopping destinations in the UK attracting customers from all over the World and you will be leading our biggest retail store and developing our portfolio of brands in this fast paced mutli-brand environment. You will have a natural talent in both commercial development and people management, and find innovative ways to develop opportunities that will develop and nurture our community of customers. With your passion you will set clear objectives and strategy alongside the ASEM to achieve commercial goals and drive performance through high touch people management with exception attention to detail operationally to deliver sales growth. You'll be motivated and goal orientated, agile and ready to learn new skills, an exceptional communicator both with your direct reports and wider business stake holders and above all be confident to drive a positive performance culture through your people. PROFILE Senior leadership experience in a high volume location Significant experience in managing/coaching people with a strong grasp of HR process Ability to create clear strategy to set and deliver on KPI goals Experience in influencing and building external and internal relationships. Excellent Communication and Customer Service skills Ability to multi task and prioritise with proven skills in delegation. Experience in a multi-site/multi-brand environment considered an asset. Self-motivated and results driven Highly organised with strong time management, written and verbal communication Flexibility to work key trading hours Alignment with the group's "Trust8" working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success The benefits you'll love... 30 days holiday, including bank holidays, increasing with service Generous discretionary commission scheme Contributory pension scheme - 5% employer contribution Generous product allocation & discount Enhanced parental allowance Life Assurance up to x2 your salary Employee referral bonuses Access to Retail Trust Annual performance and development reviews so you know your career is going in the right direction POSITION REFERENCE NUMBER: 15341
    Permanent
    Bicester
  • VF CORPORATION
    Salary: £24,500 Hours: Monday to Friday, 36.25 hours per week (between 8am and 6pm) Working style: Hybrid and flexibility to work 15 days per year from abroad anywhere in Europe Location: NG2 Business Park, Nottingham (must live within commutable distance) VF Corporation is looking for an outstanding Customer Care Advisor fluent in Swedish to join our Customer Service Team in Nottingham. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands, including The North Face, Vans, Timberland Eastpak. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It's the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling. Let's talk about the role If you are fluent in verbal and written Swedish and English this is an exciting time to join our ever-growing eCommerce team that provides an exceptional service to our online consumers. As a Customer Care Advisor you will be responsible for putting our customers at the heart of everything you do. You will be their key contact via email, telephone and online chat to support the customer shopping journey. You will exceed their expectations by providing a friendly and personalised response whilst delivering the highest levels of service. How You Will Make a Difference: You will be delivering an unbeatable service to our Customers, being responsible for: Communicating with customers by telephone, email and online to provide outstanding service Building a rapport with customers to help them with enquiries including; order taking, product information, tracking deliveries, returns, sizing and quality queries Discussing new products and managing multiple tasks to promptly resolve customer queries Identifying ways to improve processes in order to improve sales, brand loyalty and the customer service and experience Updating our systems and working with marketing, retail and other teams to further improve customer service and satisfaction. Skills to success Fluent in Swedish and English, able to communicate both verbally and in writing in a clear and concise manner Customer focused to achieve the best results for your customers and the business Flexible to meet the changing needs and varying deadlines of our business Able to work to customer service measures, metrics and KPIs within a service targeted environment. What's in it For You We're in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That's why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we're the total package: A supportive feedback-based culture where respect and integrity guide us in what we do An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together Be part of an iconic lifestyle brand in a multi brand, multi countries organization 50% employee discount on all VF brands both in store and online Subsidised canteen and break out areas offering complimentary hot drinks Health Shield membership and access to numerous health and wellbeing initiatives Employee Assistance Program, offering access to free services such as Mental Health and wellbeing support as well as legal and financial advice. 25 days holiday (plus bank holidays) rising to 29 with length of service and your birthday off 12% contributory smart pension scheme (8% on us, 4% from you) Cycle to work scheme Free secure onsite parking and discounts with local public transport Free to Be, Inclusion & Diversity As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike. If you like what you have read and want to join our team then we would like to hear from you R-20250328-0021
    Permanent
    Nottingham
  • SUPERDRUG
    Location: Nelson Place, St Peter Port, Guernsey GY1 2QJ GBR Hours: 21 & 27 hours per week - weekend and weekday availability required - 10am till 5pm Salary: £15.75 per hour Beauty Studio at Superdrug With Beauty Studios located in over 400 of our stores, we offer treatments from brows to lashes and have partnered with professional brands such as Studex, Lash Perfect & Eyelash Emporium. We are looking for passionate brow therapists to join Superdrug to deliver outstanding services to our customers. What's in it for you? Our success comes from our people - they make the difference. We're all about personality, we have fun, and we work hard to deliver that Superdrug feeling! In return we give you: A competitive salary 28 days holiday Amazing discounts - Up to 30% discount at Superdrug for you and a nominated friend, complimentary nail treatments, and competitions throughout the year - prizes include photoshoot attendance (model preparation), ORLY hampers, Love2Shop vouchers and team nights out Professional inhouse training with our brand partners Attendance to our annual Beauty Studio conference Get instant access to Wagestream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future. Enhanced company sick pay and pregnancy loss and support The Role You will join a team of brow therapists who are experts at what they do. You will be providing professional advice and beauty treatments for our customers to ensure they have the best in-store experience. You will be offering the following treatments: Threading, Tinting, Facial & Brow waxing, Cluster Lash extensions and ear piercing. We offer in-house professional training in Threading, Tinting, Waxing, Piercing & Lash extensions. About You Possess NVQ level 2 diploma in beauty and/or possess a relevant threading certification or equivalent A desire to exceed customers' expectations Confident in approaching customers and upselling services and products Passionate about all thing's beauty
    Permanent
  • SUPERDRUG
    Job Title: Store Manager - Designate Location: GATESHEAD -Designate Role - willing to travel to a variety of stores within a 1-hour radius of your base location until appointed into a store - To cover Newcastle area including Alnwick & Hexham Hours per Week: 39 hours Shift pattern: Full-time - flexible shift patterns across mornings; afternoons; evenings and weekends, will be discussed further at interview. Salary: Up to £35,000 per annum Why Superdrug? Are you someone who enjoys inspiring others in your team? Do you enjoy seeing them deliver great customer service? And are you someone with a good head for business who also knows how to have fun? The Role Our Store Managers go beyond just great people management. Their expertise enables us to reach targets and stay competitive. With your passion for products, retail and customers, alongside the pride you take for everyone who works with you, it will be visible for all to see the success you and your team achieve. The team gain expert knowledge from your coaching and share this with our customers which increasing our sales & profits. You will work alongside your Store Manager to lead your team to beat sales and service targets. You will work together to identify and explore opportunities to grow sales, ensure optimum stock range and availability, whilst maintaining strict cost and stock control. If you like the sound of this, can see yourself managing and motivating others, then this job is for you... About you You love watching others succeed in their careers. You thrive when trusted to hit key performance indicators and achieve sales & profit goals, whilst you appreciate the importance of customer service. Your previous retail experience in roles such as, Retail/Store manager, Assistant Manager, or similar, brings us fresh thinking. What's in it for you? Competitive Salary up to £35,000 per annum Up to 25% Bonus of your salary 30% Staff Discount Up to 33 days Annual Leave Competitions throughout the year to win a week's wages during seasonal events, team nights out and much more Excellent training and Internal progression opportunities - Superdrug Store Managers are extremely important to us, we recognise that you are our future Area Managers Pension & Life assurance Reward & recognition scheme and long service awards Employee assistance programme with Retail Trust Enhanced maternity/paternity/shared parental/adoption leave, company sick pay and pregnancy loss and support What is a designate role? In these roles you support us by being willing to travel to a variety of stores locally around your base location based on demand. Think of the exposure you will get and day to day variety! You won't travel forever; we want these roles to help support future hiring needs and soon you will be ready to jump into a specific store and progress within the business. For information on how we manage and store your data please go to https://www.superdrug.jobs/privacy-policy/
    Permanent
    Gateshead
  • THE BODY SHOP
    The Body Shop When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here. The Body Shop is committed to generating positive economic, social and environmental impact. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up. Your role in a nutshell To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies. More about the role With over 2,000 exciting products designed to suit every customer's preference, there's a lot to choose from, so our team are on-hand to talk with customers every day. We take the time to learn our customer's needs and recommend fantastic products that make them feel so good. We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes - so when we advise a customer on their skincare regime, we're not just selling them an ideal, we're actually helping communities build a better life too. As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle. What we look for Strong interpersonal skills to build rapport with customers - customer service experience is ideal Ability to communicate and listen effectively A genuine passion for beauty and the retail industry Open availability for evening, weekend, and holiday shifts. Talent Drivers Collaborative Skills Personal Conduct Commerciality Purpose
    Permanent
    Colchester
  • THE BODY SHOP
    The Body Shop When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here. The Body Shop is committed to generating positive economic, social and environmental impact. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up. Your role in a nutshell To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies. More about the role With over 2,000 exciting products designed to suit every customer's preference, there's a lot to choose from, so our team are on-hand to talk with customers every day. We take the time to learn our customer's needs and recommend fantastic products that make them feel so good. We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes - so when we advise a customer on their skincare regime, we're not just selling them an ideal, we're actually helping communities build a better life too. As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle. What we look for Strong interpersonal skills to build rapport with customers - customer service experience is ideal Ability to communicate and listen effectively A genuine passion for beauty and the retail industry Open availability for evening, weekend, and holiday shifts. Talent Drivers Collaborative Skills Personal Conduct Commerciality Purpose
    Permanent
    Colchester
  • THE BODY SHOP
    The Body Shop When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here. The Body Shop is committed to generating positive economic, social and environmental impact. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up. Your role in a nutshell With your high levels of enthusiasm for our brand and belief in the way we do business you will share responsibility with the Store Manager to drive the store and team to deliver retail excellence and strong sales results. More about the role Customer Experience - As an Assistant Store Manager, you will coach the team to achieve exceptional customer service standards in partnership with the store manager. You will oversee the operations and commercial practices of the store, both front and back of house, whilst maintaining harmony and efficiency on the shop floor. Our Assistant Store Managers are encouraged to lead and drive a customer focussed store experience on a day to day basis. You should help to ensure the development of consumer loyalty and awareness to help build The Body Shop brand. Delivery - Retail related beauty expertise is highly desirable. It is desirable for our Assistant Store Managers to be able to learn and use the internal systems and to be able to analyse performance to help manage the commercial side of the store. In the ever changing world of retail, we need people who are able to monitor and manage change. Our Assistant Store Managers must be able to help control and meet sales/performance targets. We're looking for individuals with strong relationship skills who are confident with coordinating between customers, the team and the manager. Our Assistant Store Managers have to have full knowledge of the beauty market, our competitors and have passion and love for our products! Teamwork and People Management - Our people are at the heart of everything we do. Our Assistant Store Managers should be team players, able to assist the Store Manager and be quick to resolve issues. We're are looking for flexible and responsible role models who are capable of attracting, retaining and growing people who reflect the brand. What we look for Experience working within a customer service and/ or beauty environment with both sales and service targets Working knowledge of shop operation processes Demonstrated success in driving sales by leading and motivating a team The ability to solve problems in a timely manner Work flexible hours, including holidays, nights and weekends to meet the needs of the business Good IT Skills Ability to demonstrate outstanding communication and operational skills Flexibility to work across Sunday to Saturday is required. Talent Drivers Collaborative Skills Commerciality Leadership Personal Conduct Purpose
    Permanent
    Greenhithe
  • PUIG
    Who we are... Join a home of Love Brands, within a family company, that furthers wellness, confidence and self- expression while leaving a better world. Working at Puig is more than a job. Feel the joy of belonging to a community of inspiring and diverse creators, thinkers, doers, entrepreneurs, and innovators. Our people are united by a passionate spirit and the aim of building Love Brands while making a positive impact in our world. Bring your energy and enthusiasm to our teams and do what you of all kinds. Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Our brand portfolio consists of, Carolina Herrera, Christian Louboutin, Dries Van Noten, Rabanne, Jean Paul Gaultier, Kama Ayurveda, Byredo, Penhaligons, L'Artisan Perfumery and many more. The Opportunity... The Business Manager at Harrods for Byredo Puig is responsible for delivering exceptional customer service, driving sales volumes, and building strong customer relationships. They manage multiple locations and teams, plan effective rotas, prioritize daily tasks, and ensure accurate inventory checks. The role involves communicating corporate strategy, setting objectives, coaching team members, appraising performance, recruiting high-caliber staff, and handling employee issues. The Business Manager ensures luxury service standards, leads by example in product knowledge and selling techniques, handles customer complaints, implements event calendars, and maintains merchandising and POS standards. They aim to achieve sales targets, analyze sales data, monitor competitor activity, promote in-store events, build relationships with store management, and manage counter administration and reporting. We'd love to meet you if you have... Prior retail sales experience in a luxury environment preferred Previous experience in cosmetic/fragrance industry desired White glove service required Highly collaborative; working with and through others in a team-oriented environment Passionate about luxury industry and cosmetics A few things you'll love about us An entrepreneurial, creative and welcoming work culture A range of learning and development opportunities An international company with plenty of opportunities to grow A competitive compensation & benefits package
    Permanent
    London
  • PUIG
    Who We Are Join a home of Love Brands, within a family company, that furthers wellness, confidence and self- expression while leaving a better world. Working at Puig is more than a job. Feel the joy of belonging to a community of inspiring and diverse creators, thinkers, doers, entrepreneurs, and innovators. Our people are united by a passionate spirit and the aim of building Love Brands while making a positive impact in our world. Bring your energy and enthusiasm to our teams and do what you of all kinds. Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Our brand portfolio consists of, Carolina Herrera, Christian Louboutin, Dries Van Noten, Rabanne, Jean Paul Gaultier, Kama Ayurveda, Byredo, Penhaligons, L'Artisan Perfumery and many more. The Opportunity The Business Manager at for Christian Louboutin will look after our location in Selfridges and in Harrods, they'll be responsible for delivering exceptional customer service, driving sales volumes, and building strong customer relationships. They manage multiple locations and teams, plan effective rotas, prioritize daily tasks, and ensure accurate inventory checks. The role involves communicating corporate strategy, setting objectives, coaching team members, appraising performance, recruiting high-caliber staff, and handling employee issues. The Business Manager ensures luxury service standards, leads by example in product knowledge and selling techniques, handles customer complaints, implements event calendars, and maintains merchandising and POS standards. They aim to achieve sales targets, analyze sales data, monitor competitor activity, promote in-store events, build relationships with store management, and manage counter administration and reporting. We'd love to meet you if you have - Previous experience in an Account Manager/ Business Manager/ Key Holder, Assistant store manager role - Previous experience within the fragrance, beauty, fashion or luxury industry - A positive mindset to allow for short notice changes of working schedules and flexibility to quickly adapt to a new working schedule is very important - The ability to quickly adapt to working with different promotions, product launched or activity unique to that store - The flexibility to adapt to working with the store team and on your own, you must be self-sufficient and motivated to work alone and be able to priority your workload A few things you'll love about us An entrepreneurial, creative and welcoming work culture A range of learning and development opportunities An international company with plenty of opportunities to grow A competitive compensation & benefits package
    Permanent
    London
  • PUIG
    Who We Are Join a home of Love Brands, within a family company, that furthers wellness, confidence and self- expression while leaving a better world. Working at Puig is more than a job. Feel the joy of belonging to a community of inspiring and diverse creators, thinkers, doers, entrepreneurs, and innovators. Our people are united by a passionate spirit and the aim of building Love Brands while making a positive impact in our world. Bring your energy and enthusiasm to our teams and do what you of all kinds. Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Our brand portfolio consists of, Carolina Herrera, Christian Louboutin, Dries Van Noten, Rabanne, Jean Paul Gaultier, Kama Ayurveda, Byredo, Penhaligons, L'Artisan Perfumery and many more. The Opportunity We have an exciting role as Fragrance Consultant to join our Selfridges team. The working schedule is based on full time schedule working 5 days per week (37.5hrs) Monday - Sunday inclusive., A Puig Retail Fragrance Consultant achieves sales targets whilst promoting our brands by delivering a unique experience every time to customers, anticipate their needs and exceeding their expectations. You will develop and increase the brand awareness and build customer loyalty, whilst maintaining the standards and expectations of the store group retailer you will be based. You will achieve sales targets whilst promoting Puig brands by delivering a unique experience every time to customers, anticipate their needs and exceeding their expectations. We'd love to meet you if you have Experience within a one-to-one sales environment, ideally within Fragrance, Beauty or Luxury Enthusiastic and ambitious attitude toward achieving personal goals Genuine love of people, relationships and sharing A keen in the industry and market trends Passion for our products and our brand A few things you'll love about us An entrepreneurial, creative and welcoming work culture A range of learning and development opportunities An international company with plenty of opportunities to grow A competitive compensation & benefits package
    Permanent
    London