URBN careers

Location This position is located at 200 Oxford St Fitzrovia, London, , W1D1NU United Kingdom Role Summary Under guidance from the head office creative team, lead the execution of all visual projects in store, delivering a customer store experience that is inspiring, dynamic and entertaining for our customers. In partnership with the display coordinator, deliver seasonal layouts and display schemes that set the highest possible standard for creative excellence. Partner with peers to support in the communication and execution of seasonal layouts and display schemes across the district. What You'll Be Doing Interprets company direction and current fashion trends to deliver creative and exciting vm solutions, which are market specific and support in sales generation. Actively seek outside inspiration and apply personal talent to develop and contribute unique perspectives to the overall display concepts. Consistently lead and collaborate with the store manager and display coordinator and other creative coordinators resulting in innovative and timely project execution. Proactively manage, having shared responsibility with the display coordinator, the delivery of seasonal display concepts through effective time management and planning, detailed mapping, clean execution and timely completion. With guidance from the district creative and in partnership with the display coordinator, communicate seasonal set-ups through effective photo layouts submitted every quarter. Following company guidelines, implement all vm initiatives, window schemes and styling direction to the highest possible standard. Communicate company merchandising concepts, initiatives and trends to the store teams through meetings, weekly walkthroughs and inspiration boards. Inspire others to work toward a common, collaborative goal by sharing inspiration, new ideas and pertinent information from Head Office. Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions. Coach team members on merchandise placement, merchandising standards, execution of promotion and markdown placement and business analysis. Facilitate an efficient shipment processing system in which merchandise is placed promptly in order to maximise sales. Maintain an organised office, signage storage area and fixture room. Uphold the company's mystery shop standards and maintain company-average results. Build community relationships that directly reflect the urban culture. What You'll Need Proven track record of driving sales through excellent visual presentations and strong business acumen. An understanding of the Urban Outfitters culture and its appeal to the local market. Ability to communicate effectively at all levels and possess strong organisational skills. Project and time management experience. A willingness to travel and be away from a home store for periods of time. Retail management experience with creative interests or a background in fashion, art and music. The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #UrbanEU #LI-AA1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at Unit U105 Bluewater Pkwy Dartford, Greenhithe, , DA99SS United Kingdom Role Summary The main objective of this role is to assume total department accountability for sales, service profitability and loss prevention. To achieve a department environment that fosters creativity and inspires the Urban Outfitters customer. Ensure appropriate feedback and guidance is given in order to execute employee development. To assist senior management with all general store operations that falls within their sphere of responsibility. Participate in building community relationships that directly reflect the Urban culture. To uphold the Urban Outfitters "Peers Teaching Peers" philosophy. What You'll Be Doing People: Recruit, motivate, develop and lead a store team Manage all aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions) Recognise and develop talented individuals for advancement and growth within the organisation Uphold Company standards and act as a positive role model to others Leadership & Communication: Inspire, motivate and encouraging teamwork among the team Conduct productive daily meetings to ensure that goals are met Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions Possess excellent communication skills in both written and verbal form Managing the Environment: Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by uphold the Company's mystery shop standards Operations: Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by overseeing adherence to loss prevention practices Assist in upholding Company Health & Safety regulations at all times in order to protect employees and customers against accidents and incidents Merchandising & Display: Manage all aspects of the assigned department in collaboration with the Visual Merchandising Manager with regard to: training, shipment placement, markdowns, transfers, merchandising and store standards Understand and interpret current fashion trends in local markets in order to generate creative solutions Take an active role in ensuring floor sets for the department are well organised and scheduled appropriately Commercial Awareness: Maximise departmental sales through analytical and creative management of merchandise from receipt to sales Utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a management role working in a fast paced, high volume fashion retail environment Demonstrates strong operational skills An understanding of the Urban Outfitters culture and its appeal to the local market Ability to drive sales through excellent service, strong visual presentation, and a full understanding of the business The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #UrbanEU #LI-TS1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

About Us Urban Outfitters started out as a single boutique in 1970s Philadelphia with creativity and uniqueness at its core. 50 years on, and over 60 stores across Europe later, we've become a destination for emerging design, unexpected styling, One-Of-A-Kind vintage and homeware that makes you want to hit the share button. We speak to a social community of over 10 million forward-thinking individuals, bringing together a nostalgia for the past with an enthusiasm to shape the future. The UO community are culturally aware, they shape the music scene, they live a digitally native life and they wear style trends before anyone else. At our core, we empower our customers and staff to express themselves, unapologetically, living life in a way that's truly authentic to them. We are always excited to bring new talent into the room, especially if you share our values: Progressive - we move with the mood Creative - we champion limitless minds Inclusive - we open our platforms to all communities Responsible - we work to reduce our impact on the environment Compassionate - we care for each other beyond the 9 to 5 Sound like you, why not join us? Role Summary The Digital Experience & Optimisation Manager is a highly cross-functional role and requires coordination across many parts of the organisation (IT, DTC, Marketing, Production, Creative etc) and clear communication of deadlines and deliverables at each stage in the process. This person will be responsible for collaborating with these teams to on-time execution of all online projects, optimising and owning the digital customer experience in our European markets. What You'll Be Doing Identify opportunities to improve the digital experience across web and app based on data and analytics, partnering with Trade, Web Production and Analytics teams. Lead all A/B Testing across all UO digital experiences (Web & App) from a European perspective and liaise with North American (NA) DTC teams on new capabilities and best practices to ensure brand needs are met. Partner closely with NA team to implement the strategic technology roadmap and ensure all European requirements are considered, be a champion for European needs. Manage the testing and implementation of technical projects by working closely with NA IT/DTC teams. Main contact for NA to coordinate all development requirements and feature requests and be able to prioritise accordingly. Continue to improve website functionality/experience and work to remove any outstanding site issues. Partner cross-functionally with Marketing, Creative, Web Production, Trading etc. to ensure we are delivering consistent experiences and priorities are met. Manage all customer surveys and feedback, providing regular reporting and updates. Work closely with Customer Service to identify and resolve site and app issues, gather customer feedback and enhance the customer service journey. What You'll Need Excellent project management skills. Ability to work in a fast-paced environment and project manage through changing deadlines. Extremely detailed, process-oriented and deadline driven. Experience of analysing and interpreting data to draw conclusions and make recommendations. Technical strength and desire to learn to improve our systems and sites. Ability to address and raise bug fixes on the EU platform. Experience working across cross-functional teams and influencing across the organisation to deliver results. Excellent verbal and written communication skills. Ability to effectively present to cross-functional partners and management stakeholders. Excited to work in a collaborative team environment. The Perks Work-life balance:Flexible start and finish times Bring your dog to work Wellbeing:Employees Assistance program to support with mental, physical and financial health Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount off external gym memberships Private Medical Insurance Employee Discount:Up to 40% off at all URBN Brands (Urban Outfitters, Anthropologie, Free People and more!)Community:One paid day to either volunteer or fundraise for a charity of your choice Travel:Cycle to work scheme, season ticket loan Continued Development:We offer structured support within the business alongside continued learning and development#UrbanEU #LI-SW1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 14 Trinity Street, Cambridge, , CB21TB United Kingdom Role Summary To create a unique, innovative and inspirational customer experience encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store. The Assistant Visual Manager will partner and support the Store Manager and the Assistant Store Manager. They will also have an open and direct line of communication with the District Manager in order to most effectively hold a firm knowledge of overall brand direction and focus. What You'll Be Doing People Lead, mentor and motivate the team regarding all aspects of leadership, visual execution and expectations through:Focused visual training workshops and innovative training exercises Consistent and continual feedback and accountability Promoting a sense of ownership and delegation Team involvement and strategic planning Morning and all store staff meetings Manage and motivate a high level of Customer Care utilizing all resources and initiatives Lead by example to set bar for employee productivity Serve as a proactive mentor, teacher and problem solver for sales team Facilitate hiring and recruiting; actively attracting and attaining talent Identify and develop internal talent for succession planning Effectively manage and educate the staff on all accessible training processes that will result in visual standards and execution Develop and enhance the selling culture within the store Process Maintain business awareness and drive sales to achieve and exceed store sales plan and payroll goal Complete all planning objectives in partnership with District and Store level management Adhere to and support Typical Week structure by facilitating scheduling and zoning needs in partnership with management team Promote and maintain a high standard for overall Customer Care, Operations and Loss Prevention Prioritize and delegate tasking to ensure objectives are completed in a timely manner Drive the restock process in partnership with management to maintain stock levels and sell-through awareness Educate the staff on all home office communication and initiatives Communicate performance observations and offer feedback to district point people Work closely with product receiving team to uphold stock room standards Maintain a flexible schedule to accommodate business needs Actively MOD and manage all operational aspects of the store Uphold all company policy and procedure Presentation Utilize and manage the use of weekly sales reports to track, analyze and communicate business results and determine strategies to maximize sales Partner with SBL / DBL to interpret Home Office visual communication and plan, schedule and execute an impactful visual environment Partner with the District Brand Leader to oversee and manage the roll-out of seasonal concepts, store fixture layout, and visual displays Maintain an awareness of brand aesthetic and relevance to the store environment and communicate with team Communicate product performance observations and offer feedback to the District Brand Leader Manage placement of new product in accordance to peak business hours What You'll Need Visual experience Have a visual portfolio to submit prior to interview Occasional nights and weekends The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #FreePeople #LI-TS1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 211 Camden High St Camden Town, London, , NW17BT United Kingdom Role Summary The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters "Peers Training Peers" philosophy. What You'll Be Doing People: Deliver a positive, friendly experience by engaging the customer through conversation and service Enhance the VIBE by focusing on customers and not on projects during prime time selling hours Provide a store experience that reflects the Company's mystery shop standards Contribute to the overall VIBE in the store by being positive, respectful and helpful to others Uphold Company standards and act as a positive role model to peers Teamwork & Communication: Work productively within the team and take initiative to work with others toward a common, collaborative goal Assist in the training and development of peers Communicate positively and effectively with peers Actively participate in daily and department meetings Operations: Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines) Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs) Exhibit awareness of loss prevention guidelines and comply with all inventory control measures Always adhere to company health & safety regulations Merchandising & Display: Uphold store merchandising and cleanliness standards Ensure that merchandise is ticketed and the sales floor is well stocked Support sales by assisting in merchandising and display projects Exhibit a familiarity with current product and trend awareness What You'll Need Previous experience in a retail environment - not a must. An awareness of the Urban Outfitters brand and its appeal to the local market. Strong communication skills. The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #UrbanEU #LI-TS1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 211 Camden High St Camden Town, London, , NW17BT United Kingdom Role Summary Under guidance from the head office creative team, lead the execution of all visual projects in store, delivering a customer store experience that is inspiring, dynamic and entertaining for our customers. In partnership with the display coordinator, deliver seasonal layouts and display schemes that set the highest possible standard for creative excellence. Partner with peers to support in the communication and execution of seasonal layouts and display schemes across the district. What You'll Be Doing Interprets company direction and current fashion trends to deliver creative and exciting vm solutions, which are market specific and support in sales generation. Actively seek outside inspiration and apply personal talent to develop and contribute unique perspectives to the overall display concepts. Consistently lead and collaborate with the store manager and display coordinator and other creative coordinators resulting in innovative and timely project execution. Proactively manage, having shared responsibility with the display coordinator, the delivery of seasonal display concepts through effective time management and planning, detailed mapping, clean execution and timely completion. With guidance from the district creative and in partnership with the display coordinator, communicate seasonal set-ups through effective photo layouts submitted every quarter. Following company guidelines, implement all vm initiatives, window schemes and styling direction to the highest possible standard. Communicate company merchandising concepts, initiatives and trends to the store teams through meetings, weekly walkthroughs and inspiration boards. Inspire others to work toward a common, collaborative goal by sharing inspiration, new ideas and pertinent information from Head Office. Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions. Coach team members on merchandise placement, merchandising standards, execution of promotion and markdown placement and business analysis. Facilitate an efficient shipment processing system in which merchandise is placed promptly in order to maximise sales. Maintain an organised office, signage storage area and fixture room. Uphold the company's mystery shop standards and maintain company-average results. Build community relationships that directly reflect the urban culture. What You'll Need Proven track record of driving sales through excellent visual presentations and strong business acumen. An understanding of the Urban Outfitters culture and its appeal to the local market. Ability to communicate effectively at all levels and possess strong organisational skills. Project and time management experience. A willingness to travel and be away from a home store for periods of time. Retail management experience with creative interests or a background in fashion, art and music. The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #UrbanEU #LI-TS1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 139-153 Grainger St Eldon Square, Newcastle upon Tyne, , NE15AE United Kingdom Role Summary The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters "Peers Training Peers" philosophy. Please note this job is a 15 hour contract (3x 8am-1pm shifts per week) to assist with processing delieries and replenning shop floor. What You'll Be Doing People: Deliver a positive, friendly experience by engaging the customer through conversation and service Enhance the VIBE by focusing on customers and not on projects during prime time selling hours Provide a store experience that reflects the Company's mystery shop standards Contribute to the overall VIBE in the store by being positive, respectful and helpful to others Uphold Company standards and act as a positive role model to peers Teamwork & Communication: Work productively within the team and take initiative to work with others toward a common, collaborative goal Assist in the training and development of peers Communicate positively and effectively with peers Actively participate in daily and department meetings Operations: Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines) Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs) Exhibit awareness of loss prevention guidelines and comply with all inventory control measures Always adhere to company health & safety regulations Merchandising & Display: Uphold store merchandising and cleanliness standards Ensure that merchandise is ticketed and the sales floor is well stocked Support sales by assisting in merchandising and display projects Exhibit a familiarity with current product and trend awareness What You'll Need Previous experience in a retail environment - not a must. An awareness of the Urban Outfitters brand and its appeal to the local market. Strong communication skills. The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #UrbanEU #LI-TS1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

About Us Urban Outfitters started out as a single boutique in 1970s Philadelphia with creativity and uniqueness at its core. 50 years on, and over 60 stores across Europe later, we've become a destination for emerging design, unexpected styling, One-Of-A-Kind vintage and homeware that makes you want to hit the share button. We speak to a social community of over 10 million forward-thinking individuals, bringing together a nostalgia for the past with an enthusiasm to shape the future. The UO community are culturally aware, they shape the music scene, they live a digitally native life and they wear style trends before anyone else. At our core, we empower our customers and staff to express themselves, unapologetically, living life in a way that's truly authentic to them. We are always excited to bring new talent into the room, especially if you share our values: Progressive - we move with the mood Creative - we champion limitless minds Inclusive - we open our platforms to all communities Responsible - we work to reduce our impact on the environment Compassionate - we care for each other beyond the 9 to 5 Sound like you, why not join us? Role Summary As our Photography Manager, you will be responsible for owning the strategy and overseeing the day to day running of our creative in-house photography team. You'll guide and inspire the team to deliver high quality imagery in line with UO brand aesthetic across still life, editorial and campaign imagery for all our product areas. What You'll Be Doing · Responsible for the day to day running of the studio team; inspire, lead and develop this team· Work closely with the Shoot Producers and Studio Manager to ensure schedule is set and imagery is delivered on time· Manage team to shoot ecommerce and stills imagery, alongside model and creative campaign shoots· Ensure photography team are adhering to overall brand direction across all product areas - Womenswear, Menswear, Accessories, Homeware, Media and Tech.· Manage the Photography team to maintain setting up of sets, including studio lighting and all photography equipment· Review lighting set ups to continuously improve process and UO direction· Develop photography concepts, mood boards and creative direction for photography shoots· Keep up to date with industry trends, best practises and new technologies in photography· Lead and guide team to use software such as Phase One/Capture One and Photoshop and lighting· Provide feedback and direction to team, operating calmly under pressure· Travel to shoots when required, outside of our office studios What You'll Need · Relevant experience leading and guiding a photography team within a busy studio· Creative with the ability to formulate ideas quickly and effectively· Experience in creating online content and file management systems.· Strong leader and team player, able to guide, lead and inspire others· Ability to work well to deadlines and under pressure· Practical thinker and able to take initiative· Ability and some experience shooting model preferred· Confident user with Canon, Capture One, Profoto and Arri systems · Strong technical skills in lighting #UrbanEU The Perks Work-life balance:-Flexible start and finish times-Bring your dog to work Wellbeing:-Employees Assistance program to support with mental, physical and financial health-Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount of external gym memberships-Private Medical InsuranceEmployee Discount:-Up to 40% off at all URBN Brands Community:-One paid day to either volunteer or fundraise for a charity of your choiceTravel: -Cycle to work scheme, season ticket loanContinued Development:-We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 54 George Street, Richmond, , TW91HJ United Kingdom Role Summary The Store Manager will lead and inspire by taking a forward-thinking and Omni channel approach to the retail experience. The goal is to deliver a unique and entrepreneurial store experience by taking a forward-thinking approach to in-store creative merchandising, customer experience and leadership to ultimately drive sales and customer engagement. What You'll Be Doing Leadership and Team Management Recruit, Hire and Promote: continuously talent plan to build a strong internal bench, maintain a network of great candidates, hire exceptional people, and create personalized development paths Develop & Train: use creative strategies to develop training plans that build skills and expertise and teach team members by providing timely and specific feedback to create a culture of problem solvers Inspire & Motivate: inspire teams through shared fate, creativity, empathy, and empowerment, tailoring motivation to the individual and leveraging the strengths of the team Brand Experience Customer Engagement: highly focused on delivering exceptional customer experiences that are engaging, efficient and personalized, with merchandising and display that creates a compelling atmosphere for the customer Retail Experience: elevate every aspect of the brick and mortar experience as the brand experience and Omni channel capabilities expand; translate good ideas into testable, actionable concepts that can be shared Digital Experience: leverage localized digital marketing efforts to engage the customer in new ways that are intended to drive brick and mortar brand awareness like Local Social Media accounts, in-store pickup, and digital-first merchandising opportunities as the retail environment evolves Community & Culture: find ways to connect with the local community through in-store events to drive brand awareness, community culture, and customer engagement with the retail space and products Visual and Business Operations Analyze the Business: analyze sales and product to identify and interpret business opportunities for the store, customer and market Inspire Independent Thinking: effectively delegate and guide teams while at the same time allowing others the creativity to succeed by making strategic, business-impacting decisions Change & Innovation: take a forward-thinking approach to in-store creative marketing, merchandising, activations, customer experience, and team leadership support that drives sales and engages the customer Manage Operational & Visual Execution: collaborate with store teams and key partners to lead timely and effective execution in all areas of store operations and visuals while assuming accountability for the store's performance and profitability Communication and Relationships Communicate & Build Relationships: foster a culture of strong communication and teamwork in order to ensure a seamless balance of operational and visual priorities and facilitate problem solving Leadership & Feedback: inspire independence and brand ownership to drive sales by integrating observations and key performance metrics to guide teams in making business-impacting decisions Knowledge and Information Dissemination: develop thinkers not followers through dissemination of knowledge, a culture of peers teaching peers, and by enabling easy access to information in order to teach how to analyze and innovate. What You'll Need Strong people management and leadership skills Strong business acumen and ability to achieve visual and operational excellence Inspires entrepreneurial thinking and can lead teams to achieve extraordinary results Exceptional critical thinking skills and a passion for continually evolving and innovating Strong merchant skills and a history of delivering financial results Well-rounded leader with a proven record of hiring and developing creative and operational talent Experienced in coaching, counseling & conflict resolution Key Partners District + Regional Team Store Operations Brand Experience Team Regional Loss Prevention Manager Inventory Control Sales Audit Facilities Special Requirements Ability to regularly work nights and weekends Occasional travel The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #FreePeople #LI-AA1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 54 George Street, Richmond, , TW91HJ United Kingdom Role Summary To create a unique, innovative and inspirational customer experience encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store. The Assistant Visual Manager will partner and support the Store Manager and the Assistant Store Manager. They will also have an open and direct line of communication with the District Manager in order to most effectively hold a firm knowledge of overall brand direction and focus. What You'll Be Doing People Lead, mentor and motivate the team regarding all aspects of leadership, visual execution and expectations through:Focused visual training workshops and innovative training exercises Consistent and continual feedback and accountability Promoting a sense of ownership and delegation Team involvement and strategic planning Morning and all store staff meetings Manage and motivate a high level of Customer Care utilizing all resources and initiatives Lead by example to set bar for employee productivity Serve as a proactive mentor, teacher and problem solver for sales team Facilitate hiring and recruiting; actively attracting and attaining talent Identify and develop internal talent for succession planning Effectively manage and educate the staff on all accessible training processes that will result in visual standards and execution Develop and enhance the selling culture within the store Process Maintain business awareness and drive sales to achieve and exceed store sales plan and payroll goal Complete all planning objectives in partnership with District and Store level management Adhere to and support Typical Week structure by facilitating scheduling and zoning needs in partnership with management team Promote and maintain a high standard for overall Customer Care, Operations and Loss Prevention Prioritize and delegate tasking to ensure objectives are completed in a timely manner Drive the restock process in partnership with management to maintain stock levels and sell-through awareness Educate the staff on all home office communication and initiatives Communicate performance observations and offer feedback to district point people Work closely with product receiving team to uphold stock room standards Maintain a flexible schedule to accommodate business needs Actively MOD and manage all operational aspects of the store Uphold all company policy and procedure Presentation Utilize and manage the use of weekly sales reports to track, analyze and communicate business results and determine strategies to maximize sales Partner with SBL / DBL to interpret Home Office visual communication and plan, schedule and execute an impactful visual environment Partner with the District Brand Leader to oversee and manage the roll-out of seasonal concepts, store fixture layout, and visual displays Maintain an awareness of brand aesthetic and relevance to the store environment and communicate with team Communicate product performance observations and offer feedback to the District Brand Leader Manage placement of new product in accordance to peak business hours What You'll Need Visual experience Have a visual portfolio to submit prior to interview Occasional nights and weekends The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #FreePeople #LI-AA1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 159 High St, Guildford, , GU13AJ United Kingdom Role Summary To create a unique, innovative and inspirational customer experience; encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store. What You'll Be Doing Exceed the customer's service expectations by meeting the following responsibilities: Build genuine relationships with customers. Greet all customers upon entering the store. Offer to hold items for the customer at the cash wrap or in the fitting room. Determine the customer's needs and offer suggestions and alternatives. Utilize all customer care resources. Offer to locate out of stock product from direct or from another store. Assist in maintaining store merchandising and operational standards. Uphold all company policy and procedures. Maintain a high level of awareness and concern for Loss Prevention. Facilitate the zones of the floor based on business needs. Also may include: Ensure a positive final impression of customer care at the cash wrap by meeting the following responsibilities: Comment on items purchased. Inquire if their purchase is a gift that will need to be wrapped. Request the customer's zip code or email address. Ring transactions efficiently - issue a receipt. Compare signatures on back of card and on the POS Screen. Demonstrate knowledge of return policy. Practice proper phone etiquette. Perform all register functions. Train new stylists on Register University. Maintain cash wrap organization, cleanliness and restock. What You'll Need Energy and happiness that is contagious to your friends, family, and everyone around you Builds relationships naturally, embraces individuality and diversity Exhibits clear verbal communication skills Ability to thrive in a fast paced, rapidly evolving environment Heart and soul for the FP brand Experience being a team player Ability to work flexible hours to meet the needs of the store, which includes nights, weekends, and holidays Eagerness to learn and grow within the organization The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #FreePeople #LI-TS1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

About Us Free People is a specialty clothing brand featuring the latest trends and vintage collections for people who live free through fashion, art, music and travel. The eclectic look consists of quality apparel, shoes, and accessories that invoke attributes of femininity, spirit, and creativity with its design. Free People is distributed globally via direct channels such as the Free People US & Free People UK sites, as well as specialty boutiques, top department stores, and the brand's own free standing retail locations in the US and Canada. Role Summary Free People are seeking an experienced Visual Manager to enhance visual merchandising and support sales in our wholesale stores and showrooms across Europe. This role involves frequent travel, staff training, and collaboration with sales teams to drive our brand's presence. What You'll Be Doing Stores/Sales: Visit department prospective stores to support with merchandising, display, stock and selling Communicate weekly with floor managers to stay informed on floor moves/events/new opportunities/customer profile Request images of stores and feedback to individual stores with visual/commercial support Manage brand staff in stores and train and support to drive sales and achieve targets Stock/inventory/stockroom support for stores Host training seminars in stores/showroom and create/distribute product training packs monthly for each new delivery Launch store initiatives/incentives and support in-store events to drive sales Work with the sales team to create monthly reorder proposals and product packages Support in buying appointments, bringing commercial/customer knowledge and visual support for selections Log/report selling and bestsellers to team, with weekly recaps for key accounts to be sent weekly on major accounts Store Projects Coordinate all wholesale shop-in-shops and in-store events for prospective stores Propose opportunities for pop up/in store events to management team Showrooms Responsible for overseeing market appointment prep and keeping the showroom and market standards aligned with NY. Ensure market catering and presentation is kept on brand and interesting, bringing new ideas and relaying to showroom coordinator. Support with EU partners: Communicate monthly to support with collection launches Send showroom directives/store VM directives Coordinate orders for VM elements for both stores and showrooms Support partners with store launches/tradeshows/staff training Source, and distribute visual merchandising props (fixture packages, logos, display, furnishings, etc.) for showrooms or any additional special projects as needed Manage collection launches monthly, ensuring all aspects of the showroom are set for market Work with sample team on launching deliveries timely each month Manage any visual updates; dressing/outfitting showroom mannequins for new deliveries, special events or appointments, communicating this monthly to EU showrooms Responsible for perfect presentation of samples in showroom reflecting appropriate collections/OTS What You'll Need Proven experience in visual merchandising, retail management, or a related field. A passion for Free People and understanding of the brand. Strong understanding of merchandising, display techniques, and stock management. Excellent communication and interpersonal skills, with the ability to train and motivate store staff. Ability to work independently and manage multiple tasks and projects simultaneously. Creative flair and attention to detail in visual presentation. Strong organizational skills and the ability to coordinate events and initiatives. Flexibility to travel regularly to various stores and showrooms across Europe. Proficiency in Microsoft Office Suite and other relevant software. Fluency in English; additional European languages, specifically French, are a plus. The Perks - Work-life balance:-Flexible start and finish times-Bring your dog to work- Wellbeing:-Employees Assistance program to support with mental, physical and financial health-Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount of external gym memberships-Private Medical Insurance- Employee Discount:-Up to 40% off at all URBN Brands- Community:-One paid day to either volunteer or fundraise for a charity of your choice- Travel:-Cycle to work scheme, season ticket loan- Continued Development:-We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 54 George Street, Richmond, , TW91HJ United Kingdom Role Summary To create a unique, innovative and inspirational customer experience; encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store. What You'll Be Doing Exceed the customer's service expectations by meeting the following responsibilities: Build genuine relationships with customers. Greet all customers upon entering the store. Offer to hold items for the customer at the cash wrap or in the fitting room. Determine the customer's needs and offer suggestions and alternatives. Utilize all customer care resources. Offer to locate out of stock product from direct or from another store. Assist in maintaining store merchandising and operational standards. Uphold all company policy and procedures. Maintain a high level of awareness and concern for Loss Prevention. Facilitate the zones of the floor based on business needs. Also may include: Ensure a positive final impression of customer care at the cash wrap by meeting the following responsibilities: Comment on items purchased. Inquire if their purchase is a gift that will need to be wrapped. Request the customer's zip code or email address. Ring transactions efficiently - issue a receipt. Compare signatures on back of card and on the POS Screen. Demonstrate knowledge of return policy. Practice proper phone etiquette. Perform all register functions. Train new stylists on Register University. Maintain cash wrap organization, cleanliness and restock. What You'll Need Energy and happiness that is contagious to your friends, family, and everyone around you Builds relationships naturally, embraces individuality and diversity Exhibits clear verbal communication skills Ability to thrive in a fast paced, rapidly evolving environment Heart and soul for the FP brand Experience being a team player Ability to work flexible hours to meet the needs of the store, which includes nights, weekends, and holidays Eagerness to learn and grow within the organization The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #FreePeople Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 54 George Street, Richmond, , TW91HJ United Kingdom Role Summary A Key Holder collaborates with the store management in supervision of store operations and leading a store environment that is engaging and inspiring to the customer and store team. This includes driving sales, awareness of key metrics, and development of others. This role is a key holding position. What You'll Be Doing Brand Experience Influence: acts as a brand representative reflective of the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP customer. Customer Connection: empowers the team to drive sales through personalized service, elevated styling, and outfitting recommendations; creates inspiring selling initiatives that enhance the customer experience.Utilize in Store Technology: delivers a seamless, omni-channel shopping experience through understanding and utilization of systems and applications. Leadership & Team Management Empowerment: acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks. Lead by example: actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales. Share knowledge: takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing resources such as Threads, MPOS, the Freeway, and voice of customer tools Visual & Business Operations Store Operations: supports the store management team by participating in daily opening and closing office procedures and execution of operations Support Product Flow: collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP's visual and display standards; ensures omni-channel orders are processed timely and accurately Awareness: adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store Communication & Relationships Communication: stays current and responds to communication; contributes to sharing information with the team and actively participates in daily meetings, store initiatives, and brand focuses Positivity: eager to develop new skills while being open and responsive to feedback; enhances customer experience by utilizing strong positive communication Mentorship: guides and develops Stylist team; takes responsibility for own development and professional growth while considering role replacement for career progression What You'll Need Energy and happiness that is contagious to your friends, family, and everyone around you Builds relationships naturally, embraces individuality and diversity Exhibits clear verbal communication skills Ability to thrive in a fast paced, rapidly evolving environment The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #FreePeople Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 54 George Street, Richmond, , TW91HJ United Kingdom Role Summary To create a unique, innovative and inspirational customer experience; encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store. The Assistant Store Manager will partner and support the Store Manager and the Assistant Visual Manager. They will have an open and direct line of communication with the District Manager in order to most effectively hold a firm knowledge of overall brand direction and focus What You'll Be Doing People Lead, mentor and motivate the team regarding all aspects of leadership, visual execution and expectations through:Consistent and continual feedback and accountability Promoting sense of ownership and delegation Team involvement and strategic planning Morning and any all store staff meetings and trainings Manage and motivate a high level of Customer Care utilizing all resources and initiatives Partner with Store Brand Leader in performance appraisals and setting goals, with timely follow-up, in order to ensure employee development Facilitate hiring and recruiting; actively attracting and attaining talent Partner with the Store Brand Leader with new hire onboarding, training & development plans Lead by example to set bar for employee productivity Serve as a proactive mentor, teacher and problem solver for sales team Identify and develop internal talent for succession planning Develop and enhance the selling culture within the store Process Maintain business awareness, and drive sales in order to achieve and exceed goals Complete all planning objectives in partnership with District and Store level management Adhere to and support Typical Week structure by facilitating scheduling and zoning needs in partnership with management team Promote and maintain a high standard for overall Customer Care, Operations and Loss Prevention Prioritize and delegate tasking to ensure objectives are completed in a timely manner Drive the restock process in partnership with management to maintain stock levels and sell-through awareness Educate the staff on all home office communication and initiatives Communicate performance observations and offer feedback to district point people Work closely with product receiving team to uphold stock room standards Actively MOD and manage all operational aspects of the store Uphold all company policy and procedure Presentation Utilize and manage the use of weekly sales reports to track, analyze and communicate business results, as well as determine strategies to maximize sales Execute and/ or delegate all weekly operational and visual objectives Effectively manage and educate the staff on all accessible training processes that will result in consistent visual standards and execution Maintain an awareness of brand aesthetic and relevance to the store environment and communicate with team Communicate product performance observations and offer feedback to District Brand Leader. What You'll Need Strong people management and leadership skills Good business acumen and ability to achieve visual and operational excellence Critical thinking skills and a passion for continually evolving and innovating Well-rounded leader with a proven record of hiring and developing creative and operational talent Experienced in coaching, counseling & conflict resolution The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #FreePeople #LI-AA1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

About Us Free People is a specialty clothing brand featuring the latest trends and vintage collections for people who live free through fashion, art, music and travel. The eclectic look consists of quality apparel, shoes, and accessories that invoke attributes of femininity, spirit, and creativity with its design. Free People is distributed globally via direct channels such as the Free People US & Free People UK sites, as well as specialty boutiques, top department stores, and the brand's own free standing retail locations in the US and Canada. Role Summary We are looking to hire a Senior PR & Communications Manager on a maternity cover basis to play an integral role in the development and management of Free People in Europe. The role requires a smart, enthusiastic, detail-oriented collaborator who looks to take ownership over projects and ensure successful delivery. The individual must exhibit excellent organizational skills, strong creativity, flawless attention to detail, and an extreme solutions-oriented approach. The Free People Senior PR & Communications Manager will report into the Director of international and Marketing and is responsible for building and executing the PR and Media strategy for the brand across Europe. What You'll Be Doing - Cultivate and maintain strong relationships with key media outlets, journalists to secure qualitative coverage and build long-term partnerships across Europe in fashion and consumer press. - Act as the primary contact for all media inquiries, ensuring accurate and consistent brand messaging across all channels. - Execute media relations strategies to position the brand as a leader in the fashion industry, enhancing brand equity in Europe - Direct line manager to the Associate PR & Communications Manager and Senior PR + Events Coordinator - Oversee the creation and distribution of press releases, media kits, and other communication materials to ensure brand alignment. - Provide leadership and mentorship to the PR agency teams European markets where the brand is present, guiding them in local strategy development, campaign execution, and media relations to ensure alignment with our brand values and objectives. - Management and delivery of paid media campaigns across digital and print in Europe, liaising with internal partners to execute - Seasonal media event management and execution across Europe with the Senior PR & Events Coordinator alongside supporting with larger Brand Marketing events with guestlist. - Develop and maintain strong relationships with key internal and external stakeholders, including media, business partners, and regional/global teams. - Support leadership with the forecasting and actualisation of annual PR and marketing budget for Europe, ensuring effective resource allocation to maximize ROI on activities. - Provide regular reports and updates to senior management on PR and media activities, budgets, and campaign performance for Europe - Collaborate with cross-functional teams, including Brand marketing, retail, and digital marketing, creative, to ensure cohesive brand messaging and strategy execution across Europe - Partnership with Digital Marketing team to support with Affiliate content opportunities and recommendations across Europe What You'll Need - A love and understanding of the Free People brand, customer, and product - Extensive experience in organic and paid media execution, and/or advertising, with a strong focus on the fashion industry - In-depth understanding of European fashion market, including media landscape and consumer behaviour - High level of strategic thinking, creativity, and ability to work independently - Results driven and extremely self-motivated - A team player who is willing to roll up their sleeves to get the job done - Excellent communication and presentation skills - Ability to cultivate and maintain strong relationships with a diverse range of stakeholders, both internally and externally - Solid media contacts in UK is a must, with wider European markets as a plus - Strong organisational skills, able to manage different media timelines and adapt to a changing business The Perks Work-life balance: Flexible start and finish times, bring your dog to work.Wellbeing: Employee Assistance Program, free gym, private medical insurance.Employee Discount: Up to 40% off at all URBN Brands.Community: One paid day to volunteer or fundraise for a charity.Travel: Cycle to work scheme, season ticket loan.Continued Development: Structured support and ongoing learning opportunities. #LI-MT1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 1-4 New Bond St, Bath, , BA11BE United Kingdom Role Summary To achieve the Anthropologie mission of creating an 'unimagined store experience' by developing a store culture that fosters creativity, and inspires both the store team and the customer. To support managers with store service initiatives and operating procedures through motivation and training of the sales team. What You'll Be Doing People: Participate in the training and development of all new and existing associates to meet the Company's service expectation Build and maintain strong relationships with peers; working collaboratively toward common goals Participate in staff recruitment and hiring Uphold Company standards and act as a mentor, teacher and positive role model to others Leadership and Communication: Lead by example and inspire a shared vision by communicating store and Company goals Possess strong communication skills in both written and verbal form Utilise sales reports to track, analyse and communicate key performance results Work alongside the Department Manager to maximise sales and achieve store and Company goals Challenge and motivate the sales team to achieve these goals and deliver an unimagined level of service Participate in regular touch-bases with the Management Team to foster a shared store vision Managing the Environment: Manage the shop floor to achieve a high level of service and ensure a positive and upbeat store environment for customers and staff alike Exhibit excellent floor presence by leading by example and training and coaching the sales associates on service standards and operating systems Be a brand ambassador: provide a high level of service and aesthetic representation Drive Anthro Programme sign ups by ensuring all staff are knowledgeable and are passionately offering the benefits to customers Operations: Participate in weekly recaps and touch-bases with the Management team to discuss, analyse, and plan department initiatives Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Assist with the timely completion of markdowns, transfers of stock, and Pick Pack and Ship orders Achieve the store stock loss goals via strong loss prevention systems and trainings, assist with annual stock-take Possess strong organisational skills and have the ability to execute projects by priority with a commercial and customer centric mindset Assist in upholding company Health & Safety procedures at all times to protect employees and customers against accidents and incidents Merchandising and Commercial Awareness: Participate in merchant days with the visual team to develop merchandising skills, standards and commercial awareness Utilise knowledge of customer shopping trends, stock ownership and store business drivers to affectively drive department focuses What You'll Need Experience in a leadership or supervisor role, working in a fast-paced and customer focussed retail environment Ability to work with initiative and consistency under tight time constraints Ability to positively impact results in sales Proven record of training individuals or a team of talented people An appreciation and understanding of the Anthropologie culture and its appeal in the market The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #AnthroEU #LI-AA1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 41 Paradise Street, Liverpool, , L13EU United Kingdom Role Summary The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters "Peers Training Peers" philosophy. What You'll Be Doing People: Deliver a positive, friendly experience by engaging the customer through conversation and service Enhance the VIBE by focusing on customers and not on projects during prime time selling hours Provide a store experience that reflects the Company's mystery shop standards Contribute to the overall VIBE in the store by being positive, respectful and helpful to others Uphold Company standards and act as a positive role model to peers Teamwork & Communication: Work productively within the team and take initiative to work with others toward a common, collaborative goal Assist in the training and development of peers Communicate positively and effectively with peers Actively participate in daily and department meetings Operations: Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines) Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs) Exhibit awareness of loss prevention guidelines and comply with all inventory control measures Always adhere to company health & safety regulations Merchandising & Display: Uphold store merchandising and cleanliness standards Ensure that merchandise is ticketed and the sales floor is well stocked Support sales by assisting in merchandising and display projects Exhibit a familiarity with current product and trend awareness What You'll Need Previous experience in a retail environment - not a must. An awareness of the Urban Outfitters brand and its appeal to the local market. Strong communication skills. The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #UrbanEU #LI-TS1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 38/39 Duke of York Square, London, , SW34LY United Kingdom Role Summary To create a unique, innovative and inspirational customer experience; encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store. What You'll Be Doing Exceed the customer's service expectations by meeting the following responsibilities: Build genuine relationships with customers. Greet all customers upon entering the store. Offer to hold items for the customer at the cash wrap or in the fitting room. Determine the customer's needs and offer suggestions and alternatives. Utilize all customer care resources. Offer to locate out of stock product from direct or from another store. Assist in maintaining store merchandising and operational standards. Uphold all company policy and procedures. Maintain a high level of awareness and concern for Loss Prevention. Facilitate the zones of the floor based on business needs. Also may include: Ensure a positive final impression of customer care at the cash wrap by meeting the following responsibilities: Comment on items purchased. Inquire if their purchase is a gift that will need to be wrapped. Request the customer's zip code or email address. Ring transactions efficiently - issue a receipt. Compare signatures on back of card and on the POS Screen. Demonstrate knowledge of return policy. Practice proper phone etiquette. Perform all register functions. Train new stylists on Register University. Maintain cash wrap organization, cleanliness and restock. What You'll Need Energy and happiness that is contagious to your friends, family, and everyone around you Builds relationships naturally, embraces individuality and diversity Exhibits clear verbal communication skills Ability to thrive in a fast paced, rapidly evolving environment Heart and soul for the FP brand Experience being a team player Ability to work flexible hours to meet the needs of the store, which includes nights, weekends, and holidays Eagerness to learn and grow within the organization The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #FreePeople #LI-TS1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 38/39 Duke of York Square, London, , SW34LY United Kingdom Role Summary A Key Holder collaborates with the store management in supervision of store operations and leading a store environment that is engaging and inspiring to the customer and store team. This includes driving sales, awareness of key metrics, and development of others. This role is a key holding position. What You'll Be Doing Brand Experience Influence: acts as a brand representative reflective of the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP customer. Customer Connection: empowers the team to drive sales through personalized service, elevated styling, and outfitting recommendations; creates inspiring selling initiatives that enhance the customer experience.Utilize in Store Technology: delivers a seamless, omni-channel shopping experience through understanding and utilization of systems and applications. Leadership & Team Management Empowerment: acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks. Lead by example: actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales. Share knowledge: takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing resources such as Threads, MPOS, the Freeway, and voice of customer tools Visual & Business Operations Store Operations: supports the store management team by participating in daily opening and closing office procedures and execution of operations Support Product Flow: collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP's visual and display standards; ensures omni-channel orders are processed timely and accurately Awareness: adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store Communication & Relationships Communication: stays current and responds to communication; contributes to sharing information with the team and actively participates in daily meetings, store initiatives, and brand focuses Positivity: eager to develop new skills while being open and responsive to feedback; enhances customer experience by utilizing strong positive communication Mentorship: guides and develops Stylist team; takes responsibility for own development and professional growth while considering role replacement for career progression What You'll Need Energy and happiness that is contagious to your friends, family, and everyone around you Builds relationships naturally, embraces individuality and diversity Exhibits clear verbal communication skills Ability to thrive in a fast paced, rapidly evolving environment The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #FreePeople #LI-TS1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 14 Trinity Street, Cambridge, , CB21TB United Kingdom Role Summary To create a unique, innovative and inspirational customer experience; encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store. The Assistant Store Manager will partner and support the Store Manager and the Assistant Visual Manager. They will have an open and direct line of communication with the District Manager in order to most effectively hold a firm knowledge of overall brand direction and focus What You'll Be Doing People Lead, mentor and motivate the team regarding all aspects of leadership, visual execution and expectations through:Consistent and continual feedback and accountability Promoting sense of ownership and delegation Team involvement and strategic planning Morning and any all store staff meetings and trainings Manage and motivate a high level of Customer Care utilizing all resources and initiatives Partner with Store Brand Leader in performance appraisals and setting goals, with timely follow-up, in order to ensure employee development Facilitate hiring and recruiting; actively attracting and attaining talent Partner with the Store Brand Leader with new hire onboarding, training & development plans Lead by example to set bar for employee productivity Serve as a proactive mentor, teacher and problem solver for sales team Identify and develop internal talent for succession planning Develop and enhance the selling culture within the store Process Maintain business awareness, and drive sales in order to achieve and exceed goals Complete all planning objectives in partnership with District and Store level management Adhere to and support Typical Week structure by facilitating scheduling and zoning needs in partnership with management team Promote and maintain a high standard for overall Customer Care, Operations and Loss Prevention Prioritize and delegate tasking to ensure objectives are completed in a timely manner Drive the restock process in partnership with management to maintain stock levels and sell-through awareness Educate the staff on all home office communication and initiatives Communicate performance observations and offer feedback to district point people Work closely with product receiving team to uphold stock room standards Actively MOD and manage all operational aspects of the store Uphold all company policy and procedure Presentation Utilize and manage the use of weekly sales reports to track, analyze and communicate business results, as well as determine strategies to maximize sales Execute and/ or delegate all weekly operational and visual objectives Effectively manage and educate the staff on all accessible training processes that will result in consistent visual standards and execution Maintain an awareness of brand aesthetic and relevance to the store environment and communicate with team Communicate product performance observations and offer feedback to District Brand Leader. What You'll Need Strong people management and leadership skills Good business acumen and ability to achieve visual and operational excellence Critical thinking skills and a passion for continually evolving and innovating Well-rounded leader with a proven record of hiring and developing creative and operational talent Experienced in coaching, counseling & conflict resolution The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #FreePeople #LI-TS1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 55 High St, Winchester, , S0239BZ United Kingdom Role Summary To achieve the Anthropologie mission of creating an 'unimagined store experience' by developing a store culture that fosters creativity, and inspires both the store team and the customer. To support managers with store service initiatives and operating procedures through motivation and training of the sales team. What You'll Be Doing People: Participate in the training and development of all new and existing associates to meet the Company's service expectation Build and maintain strong relationships with peers; working collaboratively toward common goals Participate in staff recruitment and hiring Uphold Company standards and act as a mentor, teacher and positive role model to others Leadership and Communication: Lead by example and inspire a shared vision by communicating store and Company goals Possess strong communication skills in both written and verbal form Utilise sales reports to track, analyse and communicate key performance results Work alongside the Department Manager to maximise sales and achieve store and Company goals Challenge and motivate the sales team to achieve these goals and deliver an unimagined level of service Participate in regular touch-bases with the Management Team to foster a shared store vision Managing the Environment: Manage the shop floor to achieve a high level of service and ensure a positive and upbeat store environment for customers and staff alike Exhibit excellent floor presence by leading by example and training and coaching the sales associates on service standards and operating systems Be a brand ambassador: provide a high level of service and aesthetic representation Drive Anthro Programme sign ups by ensuring all staff are knowledgeable and are passionately offering the benefits to customers Operations: Participate in weekly recaps and touch-bases with the Management team to discuss, analyse, and plan department initiatives Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Assist with the timely completion of markdowns, transfers of stock, and Pick Pack and Ship orders Achieve the store stock loss goals via strong loss prevention systems and trainings, assist with annual stock-take Possess strong organisational skills and have the ability to execute projects by priority with a commercial and customer centric mindset Assist in upholding company Health & Safety procedures at all times to protect employees and customers against accidents and incidents Merchandising and Commercial Awareness: Participate in merchant days with the visual team to develop merchandising skills, standards and commercial awareness Utilise knowledge of customer shopping trends, stock ownership and store business drivers to affectively drive department focuses What You'll Need Experience in a leadership or supervisor role, working in a fast-paced and customer focussed retail environment Ability to work with initiative and consistency under tight time constraints Ability to positively impact results in sales Proven record of training individuals or a team of talented people An appreciation and understanding of the Anthropologie culture and its appeal in the market The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #AnthroEU #LI-TS1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at Ground Floor Erskine House 20 - 32 Chichester Stre, Belfast, , BT14GF United Kingdom Role Summary Achieve the Anthropologie mission - to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company. What You'll Be Doing Customer Experience: Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued Selling Culture supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store Teamwork & Communication: Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal Insights & Feedback provides insights related to the customer and employee experience and communicates feedback to Store Leadership Visual & Business Operations: Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store's business KPI's Product Flow: supports the shipment process to gain awareness of product, including what's new and what's restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor Store Environment: maintains Anthropologie's visual and operational standards while keeping the focus on the customer; stays current on merchandising updates Merchandising & Display: Executes stock-to-sales processes and presentation standards Is knowledgeable of trend and supports brand messaging Has an understanding of how the merchant process impacts business and the customer experience. What You'll Need Previous experience in a retail environment - not a must. An awareness of the Anthropologie brand and its appeal to the local market. Strong communication skills. The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #AnthroEU #LI-TS1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 139-153 Grainger St Eldon Square, Newcastle upon Tyne, , NE15AE United Kingdom Role Summary The main objective of this role is to oversee the operations of the store and be strategic in short and long term planning. Assume total store accountability for sales, service, profitability and loss prevention. To achieve a store community that fosters creativity and inspires the Urban Outfitters customer. Ensure appropriate feedback and guidance is given in order to execute a high rate of succession and employee development. Participate in building community relationships that directly reflect the Urban culture. To uphold the Urban Outfitters "Peers Teaching Peers" philosophy. What You'll Be Doing People: Strategically recruit, train and develop managers to increase the day to day productive of the business Develop Assistant Store Manager and high-level Department Managers to support succession planning for the future growth of the business Manage all aspects of people development (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions) for a productive and successful workforce Uphold Company standards and act as strong leader to the team Leadership & Communication: Empower management to conduct and execute productive daily and department meetings by ensuring there is a comprehensive structure in place i.e. agenda Model the way for the store team and inspires a shared vision Responsible for the roll-out of new training and operational initiatives Possess excellent communication skills in both written and verbal form Managing the Environment: Coach management to take the initiative as leaders to oversee all levels of customer service and set daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by guiding the team to uphold the Company's customer service standard Operations: Conduct walkthroughs with the Visual Merchandising Manager and Department Managers on a regular basis with constructive feedback and obtainable goals Lead the team to perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by training loss prevention awareness and overseeing adherence to loss prevention practices Develop and implement a functional shipment processing system to ensure that merchandise is placed promptly and the sales floor is fully stocked Possess excellent organisational skills and have the ability to plan, organise and execute projects by priority Assume total accountability for store Health & Safety by overseeing and upholding Company Health & Safety procedures at all times in order to protect employees and customers against accidents and incidents Merchandising & Display: In conjunction with the Visual Merchandising Manager and Display Artist, facilitate a working relationship between the management and visual teams in order to enhance the store environment and efficiently execute all merchandising projects Coach management to understand and interpret current fashion trends in local markets in order to generate creative solutions Work with the Visual Merchandising Manager, Display Artist and management team to ensure floor sets are well organised, schedules appropriately, cleanly executed and completed timely Commercial Awareness: Lead the team to maximise store sales through analytical and creative management of merchandise from receipt to sales Assume total accountability for the store's profitability and guide the management team to utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a senior management role working in a fast paced, high volume fashion retail environment Upholding excellent VIBE and a service-orientated culture Ability to positively impact statistical results in sales, payroll and stock loss Proven record of developing talented individuals at Department Manager level Can demonstrate the ability to identify problems and implement creative solutions (back of house, scheduling, organisation) An appreciation and understanding of the Urban Outfitters culture and its appeal to the local market The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #UrbanEU #LI-TS1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at Unit 1.260/1.261, Gateshead, Tyne and Wear, NE119YG United Kingdom Role Summary The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters "Peers Training Peers" philosophy. What You'll Be Doing People: Ability to recruit, motivate, develop and lead a team Manage aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counseling and Disciplinary actions) Recognise and develop talented individuals for advancement and growth within the organisation Uphold Company standards and act as a positive role model to others Leadership & Communication: Model the way by inspiring, motivating and encouraging teamwork Conduct productive daily meetings to ensure that goals are met Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions Possess excellent communication skills in both written and verbal form Managing the Environment: Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by uphold the Company's customer service standard Operations: Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by overseeing adherence to loss prevention practices Assist in upholding Company Health & Safety regulations at all times in order to protect employees and customers against accidents and incidents Merchandising & Display: Manage aspects of the assigned department in collaboration with the Department Manager (if applicable) or Visual Merchandising Manager with regard to: training, shipment placement, markdowns, transfers, merchandising and store standards Understand and interpret current fashion trends in local markets in order to generate creative solutions Take an active role in ensuring floor sets for the department are well organised and scheduled appropriately Commercial Awareness: Maximise departmental sales through analytical and creative management of merchandise from receipt to sales Utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a management role working in a fast paced, high volume fashion retail environment Demonstrates strong operational skills An understanding of the Urban Outfitters culture and its appeal to the local market Ability to drive sales through excellent service, strong visual presentation, and a full understanding of the business The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #UrbanEU #LI-OO1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at Unit MS6 Cranbourne St, Brighton, , BN12RG United Kingdom Role Summary The main objective of this role is to assume total department accountability for sales, service profitability and loss prevention. To achieve a department environment that fosters creativity and inspires the Urban Outfitters customer. Ensure appropriate feedback and guidance is given in order to execute employee development. To assist senior management with all general store operations that falls within their sphere of responsibility. Participate in building community relationships that directly reflect the Urban culture. To uphold the Urban Outfitters "Peers Teaching Peers" philosophy. What You'll Be Doing People: Recruit, motivate, develop and lead a store team Manage all aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions) Recognise and develop talented individuals for advancement and growth within the organisation Uphold Company standards and act as a positive role model to others Leadership & Communication: Inspire, motivate and encouraging teamwork among the team Conduct productive daily meetings to ensure that goals are met Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions Possess excellent communication skills in both written and verbal form Managing the Environment: Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by uphold the Company's mystery shop standards Operations: Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by overseeing adherence to loss prevention practices Assist in upholding Company Health & Safety regulations at all times in order to protect employees and customers against accidents and incidents Merchandising & Display: Manage all aspects of the assigned department in collaboration with the Visual Merchandising Manager with regard to: training, shipment placement, markdowns, transfers, merchandising and store standards Understand and interpret current fashion trends in local markets in order to generate creative solutions Take an active role in ensuring floor sets for the department are well organised and scheduled appropriately Commercial Awareness: Maximise departmental sales through analytical and creative management of merchandise from receipt to sales Utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a management role working in a fast paced, high volume fashion retail environment Demonstrates strong operational skills An understanding of the Urban Outfitters culture and its appeal to the local market Ability to drive sales through excellent service, strong visual presentation, and a full understanding of the business The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #UrbanEU #LI-TS1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 126-127 Upper St, Islington, , N11QP United Kingdom Role Summary Achieve the Anthropologie mission - to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company. What You'll Be Doing Customer Experience: Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued Selling Culture supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store Teamwork & Communication: Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal Insights & Feedback provides insights related to the customer and employee experience and communicates feedback to Store Leadership Visual & Business Operations: Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store's business KPI's Product Flow: supports the shipment process to gain awareness of product, including what's new and what's restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor Store Environment: maintains Anthropologie's visual and operational standards while keeping the focus on the customer; stays current on merchandising updates Merchandising & Display: Executes stock-to-sales processes and presentation standards Is knowledgeable of trend and supports brand messaging Has an understanding of how the merchant process impacts business and the customer experience. What You'll Need Previous experience in a retail environment - not a must. An awareness of the Anthropologie brand and its appeal to the local market. Strong communication skills. The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #AnthroEU #LI-AA1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 131-141 King's Rd Chelsea, London, , SW34PW United Kingdom Role Summary To achieve the Anthropologie mission of creating an 'unimagined store experience' by developing a store culture that fosters creativity, and inspires both the store team and the customer. To support managers with store service initiatives and operating procedures through motivation and training of the sales team. What You'll Be Doing People: Participate in the training and development of all new and existing associates to meet the Company's service expectation Build and maintain strong relationships with peers; working collaboratively toward common goals Participate in staff recruitment and hiring Uphold Company standards and act as a mentor, teacher and positive role model to others Leadership and Communication: Lead by example and inspire a shared vision by communicating store and Company goals Possess strong communication skills in both written and verbal form Utilise sales reports to track, analyse and communicate key performance results Work alongside the Department Manager to maximise sales and achieve store and Company goals Challenge and motivate the sales team to achieve these goals and deliver an unimagined level of service Participate in regular touch-bases with the Management Team to foster a shared store vision Managing the Environment: Manage the shop floor to achieve a high level of service and ensure a positive and upbeat store environment for customers and staff alike Exhibit excellent floor presence by leading by example and training and coaching the sales associates on service standards and operating systems Be a brand ambassador: provide a high level of service and aesthetic representation Drive Anthro Programme sign ups by ensuring all staff are knowledgeable and are passionately offering the benefits to customers Operations: Participate in weekly recaps and touch-bases with the Management team to discuss, analyse, and plan department initiatives Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Assist with the timely completion of markdowns, transfers of stock, and Pick Pack and Ship orders Achieve the store stock loss goals via strong loss prevention systems and trainings, assist with annual stock-take Possess strong organisational skills and have the ability to execute projects by priority with a commercial and customer centric mindset Assist in upholding company Health & Safety procedures at all times to protect employees and customers against accidents and incidents Merchandising and Commercial Awareness: Participate in merchant days with the visual team to develop merchandising skills, standards and commercial awareness Utilise knowledge of customer shopping trends, stock ownership and store business drivers to affectively drive department focuses What You'll Need Experience in a leadership or supervisor role, working in a fast-paced and customer focussed retail environment Ability to work with initiative and consistency under tight time constraints Ability to positively impact results in sales Proven record of training individuals or a team of talented people An appreciation and understanding of the Anthropologie culture and its appeal in the market The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #AnthroEU #LI-AA1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at Unit 69a - 70 26-27 Park Ln Meadowhall, Sheffield, , S91EP United Kingdom Role Summary The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters "Peers Training Peers" philosophy. What You'll Be Doing People: Ability to recruit, motivate, develop and lead a team Manage aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counseling and Disciplinary actions) Recognise and develop talented individuals for advancement and growth within the organisation Uphold Company standards and act as a positive role model to others Leadership & Communication: Model the way by inspiring, motivating and encouraging teamwork Conduct productive daily meetings to ensure that goals are met Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions Possess excellent communication skills in both written and verbal form Managing the Environment: Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by uphold the Company's customer service standard Operations: Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by overseeing adherence to loss prevention practices Assist in upholding Company Health & Safety regulations at all times in order to protect employees and customers against accidents and incidents Merchandising & Display: Manage aspects of the assigned department in collaboration with the Department Manager (if applicable) or Visual Merchandising Manager with regard to: training, shipment placement, markdowns, transfers, merchandising and store standards Understand and interpret current fashion trends in local markets in order to generate creative solutions Take an active role in ensuring floor sets for the department are well organised and scheduled appropriately Commercial Awareness: Maximise departmental sales through analytical and creative management of merchandise from receipt to sales Utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a management role working in a fast paced, high volume fashion retail environment Demonstrates strong operational skills An understanding of the Urban Outfitters culture and its appeal to the local market Ability to drive sales through excellent service, strong visual presentation, and a full understanding of the business The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #UrbanEU #LI-TS1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 139-153 Grainger St Eldon Square, Newcastle upon Tyne, , NE15AE United Kingdom Role Summary The main objective of this role is to oversee the operations of the store and be strategic in short and long term planning. Assume total store accountability for sales, service, profitability and loss prevention. To achieve a store community that fosters creativity and inspires the Urban Outfitters customer. Ensure appropriate feedback and guidance is given in order to execute a high rate of succession and employee development. Participate in building community relationships that directly reflect the Urban culture. To uphold the Urban Outfitters "Peers Teaching Peers" philosophy. What You'll Be Doing People: Strategically recruit, train and develop managers to increase the day to day productive of the business Develop Assistant Store Manager and high-level Department Managers to support succession planning for the future growth of the business Manage all aspects of people development (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions) for a productive and successful workforce Uphold Company standards and act as strong leader to the team Leadership & Communication: Empower management to conduct and execute productive daily and department meetings by ensuring there is a comprehensive structure in place i.e. agenda Model the way for the store team and inspires a shared vision Responsible for the roll-out of new training and operational initiatives Possess excellent communication skills in both written and verbal form Managing the Environment: Coach management to take the initiative as leaders to oversee all levels of customer service and set daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by guiding the team to uphold the Company's customer service standard Operations: Conduct walkthroughs with the Visual Merchandising Manager and Department Managers on a regular basis with constructive feedback and obtainable goals Lead the team to perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by training loss prevention awareness and overseeing adherence to loss prevention practices Develop and implement a functional shipment processing system to ensure that merchandise is placed promptly and the sales floor is fully stocked Possess excellent organisational skills and have the ability to plan, organise and execute projects by priority Assume total accountability for store Health & Safety by overseeing and upholding Company Health & Safety procedures at all times in order to protect employees and customers against accidents and incidents Merchandising & Display: In conjunction with the Visual Merchandising Manager and Display Artist, facilitate a working relationship between the management and visual teams in order to enhance the store environment and efficiently execute all merchandising projects Coach management to understand and interpret current fashion trends in local markets in order to generate creative solutions Work with the Visual Merchandising Manager, Display Artist and management team to ensure floor sets are well organised, schedules appropriately, cleanly executed and completed timely Commercial Awareness: Lead the team to maximise store sales through analytical and creative management of merchandise from receipt to sales Assume total accountability for the store's profitability and guide the management team to utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a senior management role working in a fast paced, high volume fashion retail environment Upholding excellent VIBE and a service-orientated culture Ability to positively impact statistical results in sales, payroll and stock loss Proven record of developing talented individuals at Department Manager level Can demonstrate the ability to identify problems and implement creative solutions (back of house, scheduling, organisation) An appreciation and understanding of the Urban Outfitters culture and its appeal to the local market The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #UrbanEU #LI-TS1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 139-153 Grainger St Eldon Square, Newcastle upon Tyne, , NE15AE United Kingdom Role Summary Under guidance from the head office creative team, lead the execution of all visual projects in store, delivering a customer store experience that is inspiring, dynamic and entertaining for our customers. In partnership with the display coordinator, deliver seasonal layouts and display schemes that set the highest possible standard for creative excellence. Partner with peers to support in the communication and execution of seasonal layouts and display schemes across the district. What You'll Be Doing Interprets company direction and current fashion trends to deliver creative and exciting vm solutions, which are market specific and support in sales generation. Actively seek outside inspiration and apply personal talent to develop and contribute unique perspectives to the overall display concepts. Consistently lead and collaborate with the store manager and display coordinator and other creative coordinators resulting in innovative and timely project execution. Proactively manage, having shared responsibility with the display coordinator, the delivery of seasonal display concepts through effective time management and planning, detailed mapping, clean execution and timely completion. With guidance from the district creative and in partnership with the display coordinator, communicate seasonal set-ups through effective photo layouts submitted every quarter. Following company guidelines, implement all vm initiatives, window schemes and styling direction to the highest possible standard. Communicate company merchandising concepts, initiatives and trends to the store teams through meetings, weekly walkthroughs and inspiration boards. Inspire others to work toward a common, collaborative goal by sharing inspiration, new ideas and pertinent information from Head Office. Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions. Coach team members on merchandise placement, merchandising standards, execution of promotion and markdown placement and business analysis. Facilitate an efficient shipment processing system in which merchandise is placed promptly in order to maximise sales. Maintain an organised office, signage storage area and fixture room. Uphold the company's mystery shop standards and maintain company-average results. Build community relationships that directly reflect the urban culture. What You'll Need Proven track record of driving sales through excellent visual presentations and strong business acumen. An understanding of the Urban Outfitters culture and its appeal to the local market. Ability to communicate effectively at all levels and possess strong organisational skills. Project and time management experience. A willingness to travel and be away from a home store for periods of time. Retail management experience with creative interests or a background in fashion, art and music. The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #UrbanEU #LI-OO1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 139-153 Grainger St Eldon Square, Newcastle upon Tyne, , NE15AE United Kingdom Role Summary The main objective of this role is assist with the operations of the store and support the store manager to achieve strategic short and long term goals. Assume store accountability for sales, service, profitability and loss prevention. To achieve a store community that fosters creativity and inspires the Urban Outfitters customer. Ensure appropriate feedback and guidance is given in order to execute a high rate of succession and employee development. Participate in building community relationships that directly reflect the Urban culture. To uphold the Urban Outfitters "Peers Teaching Peers" philosophy. What You'll Be Doing People: Overseeing a large team Recruit, train and develop managers to increase the day to day productive of the business Assist with the development of Department Managers to ensure that succession planning succession planning for the future growth of the business Manage aspects of performance development (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions) for a productive and successful workforce Uphold Company standards and act as a positive role model to others Leadership & Communication: Ensure Department Managers conduct and execute productive daily and department meetings Model the way for the store team and inspires a shared vision Assist and participant with the roll-out of new training and operational initiatives Possess excellent communication skills in both written and verbal form Managing the Environment: Coach management to take the initiative as leaders to oversee all levels of customer service and by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by guiding the team to uphold the Company's customer service standard Operations: In the absence of the Store Manager conduct walkthroughs with the Visual Merchandising Manager and Department Managers on a regular basis with constructive feedback and obtainable goals Guide the team to perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by training loss prevention awareness and overseeing adherence to loss prevention practicesParticipant in a functional shipment processing system to ensure that merchandise is placed promptly and the sales floor is fully stocked Possess excellent organisational skills and have the ability to plan, organise and execute projects by priority Assist in upholding Company Health & Safety procedures at all times in order to protect employees and customers against accidents and incidents Merchandising & Display: Facilitate communication between the management and creative team in order to enhance the store environment and efficiently execute all merchandising projects Coach others to understand and interpret current fashion trends in local markets in order to generate creative solutions Ensure floor sets are well organised, schedules appropriately, cleanly executed and completed timely commercial Awareness: Assist Store Manager to maximise store sales through analytical and creative management of merchandise from receipt to sales Exhibit a sound understanding of the store's profitability and guide team members to utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a management role working in a fast paced, high volume fashion retail environment Upholding excellent VIBE and a service-orientated culture Ability to positively impact statistical results in sales, payroll and stock loss Proven record of developing talented individuals at Department Manager level Can demonstrate the ability to identify problems and implement creative solutions (back of house, scheduling, organisation) An appreciation and understanding of the Urban Outfitters culture and its appeal to the local market The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #UrbanEU #LI-TS1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 13-17 Calverley Rd, Tunbridge Wells, , TN11XU United Kingdom Role Summary The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters "Peers Training Peers" philosophy. What You'll Be Doing People: Ability to recruit, motivate, develop and lead a team Manage aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counseling and Disciplinary actions) Recognise and develop talented individuals for advancement and growth within the organisation Uphold Company standards and act as a positive role model to others Leadership & Communication: Model the way by inspiring, motivating and encouraging teamwork Conduct productive daily meetings to ensure that goals are met Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions Possess excellent communication skills in both written and verbal form Managing the Environment: Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by uphold the Company's customer service standard Operations: Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by overseeing adherence to loss prevention practices Assist in upholding Company Health & Safety regulations at all times in order to protect employees and customers against accidents and incidents Merchandising & Display: Manage aspects of the assigned department in collaboration with the Department Manager (if applicable) or Visual Merchandising Manager with regard to: training, shipment placement, markdowns, transfers, merchandising and store standards Understand and interpret current fashion trends in local markets in order to generate creative solutions Take an active role in ensuring floor sets for the department are well organised and scheduled appropriately Commercial Awareness: Maximise departmental sales through analytical and creative management of merchandise from receipt to sales Utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a management role working in a fast paced, high volume fashion retail environment Demonstrates strong operational skills An understanding of the Urban Outfitters culture and its appeal to the local market Ability to drive sales through excellent service, strong visual presentation, and a full understanding of the business The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #UrbanEU #LI-TS1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

About Us URBN UK Limited is part of the URBN Group, a global retailer, with its European Head Office located in London. Its retail offering in Europe takes the form of three brands. With stores in more than 10 European countries and a strong e-commerce presence, we're driven by the same core values as our customers, and we approach our work with a sense of community and purpose that sets our brands apart. We love what we do. Role Summary The main objective of this role is to apply customs related international trade knowledge and expertise (particularly in relation to duty management system) in support of both import and export shipments. To become a key member of the Customs Compliance team, with specialist knowledge to advise and oversee all principal Customs regimes. What You'll Be Doing · Daily processing of import and export transactions using Duty Management Software and all associated tasks.· Updating manually missing data elements after processing import and export entries · Validating and committing import entries· Adding manually preference details to import shipments.· Validating removals and solving errors in a timely manner· Investigating stock discrepancies · Processing CDS replies and solve errors. · Reporting issues to various groups · Preparing data for CPC reports.· Working closely with the UK Customs Operations Manager on providing advice regarding classifications, valuations, duty reliefs, preference including GSP, and other Customs related matters.· Working with vendor base to ensure accuracy of information for Customs entry purposes. Partner with brands and accounting for chargebacks related to vendor compliance.· Duty Planning - working with our designers/development/logistics teams to verify the tariff classification, duty rate and documentary requirements prior to order being placed to ensure accurate landed costs.· Liaising with Customs Brokers to ensure Customs clearance KPI's and accuracy of declarations.· Role model URBN behaviours, values, and standards. Maintain SOPs that are trained out and adhered to, with the aim of standardising processes and ensuring compliance across all associated functions (vendor base and buying teams). What You'll Need · Knowledge of customs clearance process/documentation. Experience in creating, checking, and processing of all relevant importation documentation.· Knowledge of Ricardo duty management system or similar· Experience involving import and export shipments. · Basic classification knowledge · Ability to build effective relationships with internal and external stakeholders.· Strong communicator with a flexible and adaptable approach to new challenges. Has the ability to work in a fast paced, everchanging landscape· Organised with an eye for detail, who can prioritise and manage their own time and workload.· Inquisitive with a desire to overcome challenges and improve processes.· Proficient IT skills across MS Office #URBN #LI-ER1 The Perks Work-life balance: Flexible start and finish times Bring your dog to work Wellbeing: Employees Assistance program to support with mental, physical and financial health Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount of external gym memberships Private Medical Insurance Employee Discount: Up to 40% off at all URBN Brands Community: One paid day to either volunteer or fundraise for a charity of your choice Travel: Cycle to work scheme, season ticket loan Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

About Us Urban Outfitters started out as a single boutique in 1970s Philadelphia with creativity and uniqueness at its core. 50 years on, and over 60 stores across Europe later, we've become a destination for emerging design, unexpected styling, One-Of-A-Kind vintage and homeware that makes you want to hit the share button. We speak to a social community of over 10 million forward-thinking individuals, bringing together a nostalgia for the past with an enthusiasm to shape the future. The UO community are culturally aware, they shape the music scene, they live a digitally native life and they wear style trends before anyone else. At our core, we empower our customers and staff to express themselves, unapologetically, living life in a way that's truly authentic to them. We are always excited to bring new talent into the room, especially if you share our values: Progressive - we move with the mood Creative - we champion limitless minds Inclusive - we open our platforms to all communities Responsible - we work to reduce our impact on the environment Compassionate - we care for each other beyond the 9 to 5 Sound like you, why not join us? Role Summary Urban Outfitters is currently looking for a Garment Technologist to join our Womenswear team. This role works closely with the product lifecycle, ensuring high standards of garment quality, fit, and functionality. Working closely with designers, buyers, and suppliers, the role involves managing technical aspects from concept to completion while maintaining compliance, ethical standards, and commercial viability. What You'll Be Doing Ensuring garments meet customers' expectations in terms of performance and fit, whilst conforming to prevailing legislation and regulations. Conduct garment fittings with live model, confidence to seal and approve bulk products Take responsibility for own product classes carrying out a range of technical, investigative work to ensure the product is delivered to the best of standards. Effectively communicate with the global supply chain Factory liaison Commercial decision making Test report approvals and analysis Block and fit reviews Quality control reporting and analysis of product returns Working with buyers and designers to create new garment specs and collaborating to determine best fabric and trim combinations. Driving projects in line with business requirements What You'll Need Building great relationships is very important to this role. Internal relationships that are critical are with the buying and design teams. External relationships that are critical are with the supply base, packaging suppliers, technical labs and advisory services Technical training and understanding of pattern cutting are essential Strong knowledge of fabric, garment construction, technical drawing, measuring and fitting Knowledge of manufacturing would be advantageous Confident and flexible approach Excellent interpersonal, team working and communication skills Good problem-solving mindset Open to developing skills across a broad spectrum of products Experience of working with multi product apparel is preferable but not essential The Perks Work-life balance: Flexible start and finish times Bring your dog to work Wellbeing: Employees Assistance program to support with mental, physical and financial health Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount of external gym memberships Private Medical Insurance Employee Discount: Up to 40% off at all URBN Brands Community: One paid day to either volunteer or fundraise for a charity of your choice Travel: Cycle to work scheme, season ticket loan Continued Development: We offer structured support within the business alongside continued learning and development#UrbanEU #LI-SW1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 42-43 Market St, Manchester, , M11WR United Kingdom Role Summary Under guidance from the head office creative team, lead the execution of all visual projects in store, delivering a customer store experience that is inspiring, dynamic and entertaining for our customers. In partnership with the display coordinator, deliver seasonal layouts and display schemes that set the highest possible standard for creative excellence. Partner with peers to support in the communication and execution of seasonal layouts and display schemes across the district. What You'll Be Doing Interprets company direction and current fashion trends to deliver creative and exciting vm solutions, which are market specific and support in sales generation. Actively seek outside inspiration and apply personal talent to develop and contribute unique perspectives to the overall display concepts. Consistently lead and collaborate with the store manager and display coordinator and other creative coordinators resulting in innovative and timely project execution. Proactively manage, having shared responsibility with the display coordinator, the delivery of seasonal display concepts through effective time management and planning, detailed mapping, clean execution and timely completion. With guidance from the district creative and in partnership with the display coordinator, communicate seasonal set-ups through effective photo layouts submitted every quarter. Following company guidelines, implement all vm initiatives, window schemes and styling direction to the highest possible standard. Communicate company merchandising concepts, initiatives and trends to the store teams through meetings, weekly walkthroughs and inspiration boards. Inspire others to work toward a common, collaborative goal by sharing inspiration, new ideas and pertinent information from Head Office. Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions. Coach team members on merchandise placement, merchandising standards, execution of promotion and markdown placement and business analysis. Facilitate an efficient shipment processing system in which merchandise is placed promptly in order to maximise sales. Maintain an organised office, signage storage area and fixture room. Uphold the company's mystery shop standards and maintain company-average results. Build community relationships that directly reflect the urban culture. What You'll Need Proven track record of driving sales through excellent visual presentations and strong business acumen. An understanding of the Urban Outfitters culture and its appeal to the local market. Ability to communicate effectively at all levels and possess strong organisational skills. Project and time management experience. A willingness to travel and be away from a home store for periods of time. Retail management experience with creative interests or a background in fashion, art and music. The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #UrbanEU #LI-TS1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 25 Penn St Broadmead Cabot Circus, Bristol, , BS13BF United Kingdom Role Summary The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters "Peers Training Peers" philosophy. What You'll Be Doing People: Deliver a positive, friendly experience by engaging the customer through conversation and service Enhance the VIBE by focusing on customers and not on projects during prime time selling hours Provide a store experience that reflects the Company's mystery shop standards Contribute to the overall VIBE in the store by being positive, respectful and helpful to others Uphold Company standards and act as a positive role model to peers Teamwork & Communication: Work productively within the team and take initiative to work with others toward a common, collaborative goal Assist in the training and development of peers Communicate positively and effectively with peers Actively participate in daily and department meetings Operations: Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines) Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs) Exhibit awareness of loss prevention guidelines and comply with all inventory control measures Always adhere to company health & safety regulations Merchandising & Display: Uphold store merchandising and cleanliness standards Ensure that merchandise is ticketed and the sales floor is well stocked Support sales by assisting in merchandising and display projects Exhibit a familiarity with current product and trend awareness What You'll Need Previous experience in a retail environment - not a must. An awareness of the Urban Outfitters brand and its appeal to the local market. Strong communication skills. The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #UrbanEU #LI-TS1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 14 Trinity Street, Cambridge, , CB21TB United Kingdom Role Summary A Key Holder collaborates with the store management in supervision of store operations and leading a store environment that is engaging and inspiring to the customer and store team. This includes driving sales, awareness of key metrics, and development of others. This role is a key holding position. What You'll Be Doing Brand Experience Influence: acts as a brand representative reflective of the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP customer. Customer Connection: empowers the team to drive sales through personalized service, elevated styling, and outfitting recommendations; creates inspiring selling initiatives that enhance the customer experience.Utilize in Store Technology: delivers a seamless, omni-channel shopping experience through understanding and utilization of systems and applications. Leadership & Team Management Empowerment: acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks. Lead by example: actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales. Share knowledge: takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing resources such as Threads, MPOS, the Freeway, and voice of customer tools Visual & Business Operations Store Operations: supports the store management team by participating in daily opening and closing office procedures and execution of operations Support Product Flow: collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP's visual and display standards; ensures omni-channel orders are processed timely and accurately Awareness: adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store Communication & Relationships Communication: stays current and responds to communication; contributes to sharing information with the team and actively participates in daily meetings, store initiatives, and brand focuses Positivity: eager to develop new skills while being open and responsive to feedback; enhances customer experience by utilizing strong positive communication Mentorship: guides and develops Stylist team; takes responsibility for own development and professional growth while considering role replacement for career progression What You'll Need Energy and happiness that is contagious to your friends, family, and everyone around you Builds relationships naturally, embraces individuality and diversity Exhibits clear verbal communication skills Ability to thrive in a fast paced, rapidly evolving environment The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #FreePeople #LI-TS1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 158 Regent St Soho, London, , W1B5SW United Kingdom Role Summary Achieve the Anthropologie mission - to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company. What You'll Be Doing Customer Experience: Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued Selling Culture supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store Teamwork & Communication: Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal Insights & Feedback provides insights related to the customer and employee experience and communicates feedback to Store Leadership Visual & Business Operations: Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store's business KPI's Product Flow: supports the shipment process to gain awareness of product, including what's new and what's restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor Store Environment: maintains Anthropologie's visual and operational standards while keeping the focus on the customer; stays current on merchandising updates Merchandising & Display: Executes stock-to-sales processes and presentation standards Is knowledgeable of trend and supports brand messaging Has an understanding of how the merchant process impacts business and the customer experience. What You'll Need Previous experience in a retail environment - not a must. An awareness of the Anthropologie brand and its appeal to the local market. Strong communication skills. The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #AnthroEU #LI-AA1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

About Us Urban Outfitters started out as a single boutique in 1970s Philadelphia with creativity and uniqueness at its core. 50 years on, and over 60 stores across Europe later, we've become a destination for emerging design, unexpected styling, One-Of-A-Kind vintage and homeware that makes you want to hit the share button. We speak to a social community of over 10 million forward-thinking individuals, bringing together a nostalgia for the past with an enthusiasm to shape the future. The UO community are culturally aware, they shape the music scene, they live a digitally native life and they wear style trends before anyone else. At our core, we empower our customers and staff to express themselves, unapologetically, living life in a way that's truly authentic to them. We are always excited to bring new talent into the room, especially if you share our values: Progressive - we move with the mood Creative - we champion limitless minds Inclusive - we open our platforms to all communities Responsible - we work to reduce our impact on the environment Compassionate - we care for each other beyond the 9 to 5 Sound like you, why not join us? Role Summary As an Established Designer on Womenswear you will design innovative trend forward Outerwear & Jacket collections that balance creativity and commerciality across the UK & EU market. From first sketch to final fit, you'll bring ideas to life. Working closely with buying, planning and garment tech, you will develop product from concept to production. Supporting global travel for inspiration and development - all whilst aligning with our business strategy and building strong relationships across our international supplier base. What You'll Be Doing Responsible for successful development of an innovative, yet commercial outerwear and jackets range, that meets the business requirements across the UK and EU, for stores and online Designing product which exceeds the customers' expectations of the brand, whilst displaying an awareness of sustainability, price architecture, margins & selling prices Working with the buying and planning teams to range build and produce collections that reflect core sensibilities and emerging messages, whilst ensuring commerciality remains. An understanding of option count and ranging is essential Demonstrates exceptional sourcing skills and can communicate effectively with UK, EU & International supplier base Compulsory International travel for both range development & inspirational shopping Working with the technical department fitting samples to production Working with the Clo designer to create patterns from initial sketch Working closely with the design HOD and design team on colour palettes and trends for the coming seasons Whilst Urban Outfitters prides itself on its individuality and self-led trend direction, a level of knowledge and understanding of 'high' fashion trends, 'underground street styles' and wider 'cultural movements', must be shown and reported Actively seeking weekly trade figures & utilising knowledge to impact design decisions for UK & EU alike Report into the Senior Head of Design What You'll Need The understanding of Urban Outfitters as a trend maker and leader with the know- how to take it to the next level Portfolio should be directional and aspirational whilst demonstrating an ability to intemperate this 'blue-sky' thinking into a well-rounded, commercial range, relevant to the current market-place Precision and accuracy must be shown from concept stage through to specs and final designs. A love, passion and drive for chosen field Individuality, creativity and style Proven track record of delivering in season product Proven ability of managing internal relationships and communications Ability to perform under pressure Excellent commercial acumen with the ability to identify new opportunities with exceptional communication and presentation skills at all levels Hand-drawing is a must-have skill Proficient CAD - Illustrator/Photoshop/InDesign skills Base-level understanding of Clo & AI Need to be experienced working with a global supply base and be willing/open to global travel A confident communicator; demonstrate exceptional organisational skills to manage workload and time-pressures effectively #LI-ER1 #UrbanEU The Perks Work-life balance: -Flexible start and finish times -Bring your dog to work Wellbeing: -Employees Assistance program to support with mental, physical and financial health -Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount of external gym memberships -Private Medical Insurance Employee Discount: -Up to 40% off at all URBN Brands Community: -One paid day to either volunteer or fundraise for a charity of your choice Travel: -Cycle to work scheme, season ticket loan Continued Development: -We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 14 The Hayes St Davids Centre, Cardiff, , CF101AH United Kingdom Role Summary The main objective of this role is to assume total department accountability for sales, service profitability and loss prevention. To achieve a department environment that fosters creativity and inspires the Urban Outfitters customer. Ensure appropriate feedback and guidance is given in order to execute employee development. To assist senior management with all general store operations that falls within their sphere of responsibility. Participate in building community relationships that directly reflect the Urban culture. To uphold the Urban Outfitters "Peers Teaching Peers" philosophy. What You'll Be Doing People: Recruit, motivate, develop and lead a store team Manage all aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions) Recognise and develop talented individuals for advancement and growth within the organisation Uphold Company standards and act as a positive role model to others Leadership & Communication: Inspire, motivate and encouraging teamwork among the team Conduct productive daily meetings to ensure that goals are met Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions Possess excellent communication skills in both written and verbal form Managing the Environment: Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by uphold the Company's mystery shop standards Operations: Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by overseeing adherence to loss prevention practices Assist in upholding Company Health & Safety regulations at all times in order to protect employees and customers against accidents and incidents Merchandising & Display: Manage all aspects of the assigned department in collaboration with the Visual Merchandising Manager with regard to: training, shipment placement, markdowns, transfers, merchandising and store standards Understand and interpret current fashion trends in local markets in order to generate creative solutions Take an active role in ensuring floor sets for the department are well organised and scheduled appropriately Commercial Awareness: Maximise departmental sales through analytical and creative management of merchandise from receipt to sales Utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a management role working in a fast paced, high volume fashion retail environment Demonstrates strong operational skills An understanding of the Urban Outfitters culture and its appeal to the local market Ability to drive sales through excellent service, strong visual presentation, and a full understanding of the business The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #UrbanEU #LI-TS1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

About Us Founded in 1992, Pennsylvania, USA, by current URBN chairman and president Dick Hayne, Anthropologie was named after his college major (with a decidedly French twist) Anthropologie, which now operates over 200 stores worldwide, has evolved into a leading one-of-a-kind destination for those seeking a curated mix of clothing, accessories, gifts and home décor to reflect their personal style. In 2009 the brand launched its first store in London and now has over 18 stores in the UK and Europe. Role Summary An exciting opportunity to be part of the Anthropologie European buying team, working as the dresses buyer reporting into the Buying Manager on womenswear. We are looking for an established buyer who has creative flair to develop the strongest product offer, someone who always puts the customer first to deliver a balanced and exciting range, that aligns with our Global initiatives as well as EU. The ideal candidate will thrive from working in a fast paced environment and will be ambitious, self-motived and dynamic and has previous experience buying dresses within the UK market. What You'll Be Doing Manage class assortment and OTB, range plan, IMU goals and balance attributes. Trade and react areas at pace while maintaining a consistent product offer. Grow direct business and identify potential in the retail market. Drive individual, departmental, and total business goals through seasonal initiatives Buy and trade areas in new territories within the Anthro EU portfolio. Range building & selection buying own brand product from the US while developing and sourcing from our UK vendors in order to ensure a balanced mix of product that delivers on both EU and Global strategies & initiatives. Working closely with vendors to create innovative product designs. Actively source a diverse and inclusive product range. Champion sustainability and work to drive growth in own classes alongside brand strategy. Manage team of 2 to ensure smooth running of critical path - including retail strategies and marketing support. Continued sales analysis and strategy implementation in partnership with planning to hit budget goals. Strong awareness of trends, passionate about product and striving to source the latest and greatest new brands that are a great fit for Anthropologie. Source and develop new vendors, partnering with them to provide fashionable first to market designs for the UK market. Ability to react to changing demands of the market-place. Preparing and presenting weekly sales meetings and assortment reviews. Working on additional brand level tasks across the teams and functions to ensure the business objectives are followed from a product and delivery point of view. Work closely with global partners to leverage all opportunities. Represent the brand with integrity and authority, being a true brand ambassador for the business. Present strategy, ideas, and concepts to senior management Travel to US based head office where required, along with EU travel What You'll Need Relevant buying/product development experience, ideally across dresses and softs categories and a strong market awareness A strong communicator and team player with the ability to provide leadership, training and motivation to employees and peers Self-motivated with the ability to work under pressure. A creative thinker with solid business acumen An enthusiastic worker who is organised and flexible, while maintaining professionalism The Perks Work-life balance: -Flexible start and finish times -Bring your dog to work Wellbeing: -Employees Assistance program to support with mental, physical and financial health -Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount of external gym memberships -Private Medical Insurance Employee Discount: -Up to 40% off at all URBN Brands (Urban Outfitters, Anthropologie, Free People and more!) Community: -One paid day to either volunteer or fundraise for a charity of your choice Travel: -Cycle to work scheme, season ticket loan Continued Development: -We offer structured support within the business alongside continued learning and development #AnthroEU #LI-SW1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

About Us Urban Outfitters started out as a single boutique in 1970s Philadelphia with creativity and uniqueness at its core. 50 years on, and over 60 stores across Europe later, we've become a destination for emerging design, unexpected styling, One-Of-A-Kind vintage and homeware that makes you want to hit the share button. We speak to a social community of over 10 million forward-thinking individuals, bringing together a nostalgia for the past with an enthusiasm to shape the future. The UO community are culturally aware, they shape the music scene, they live a digitally native life and they wear style trends before anyone else. At our core, we empower our customers and staff to express themselves, unapologetically, living life in a way that's truly authentic to them. We are always excited to bring new talent into the room, especially if you share our values: Progressive - we move with the mood Creative - we champion limitless minds Inclusive - we open our platforms to all communities Responsible - we work to reduce our impact on the environment Compassionate - we care for each other beyond the 9 to 5 Sound like you, why not join us? Role Summary As a Senior Buyer for Bags & Accessories (not including shoes) at Urban Outfitters, you'll play a key role in shaping the brand's collection and keeping it fresh, on-trend, and aligned with what our customers love. You'll be responsible for choosing the right products, managing inventory, and making sure we're offering a mix of bags and accessories that sell well and reflect the Urban Outfitters asthetic. You'll use your market knowledge, data insights, and vendor relationships to stay ahead of the curve and keep the collection exciting. What You'll Be Doing Demonstrate a fresh perspective to deliver a market leading womenswear offer both online and across retail territories. Create balanced ranges both emerging and relevant to the urban customer focusing on quality, value, and key volume. Collaborate across functions to ensure complete delivery of concept to customer. Work closely with global partners to leverage all opportunities. Strong ability to trade and deliver in-season, as well as longer lead strategic initiatives. Maintain excellent supplier relationships, identify gaps in sourcing and develop new relationships to support. Drive individual, departmental, and total business goals through seasonal initiatives Present strategy, ideas and concepts to senior management Provide leadership to employees and to peers and foster an open environment of continual training and development Work together with Planners/Merchandisers to develop effective line plans Manage the Open to Buy (OTB) plan, knowing when to change the OTB based on business needs Analyse the business and react with timely reorders and cancellations Maximise margin opportunities and reduce markdown Understand seasonality and manage critical path accordingly Liaise with PR, Marketing, Web, Visual Merchandising and Retail Operations teams to ensure that sales are maximized, and the department reaches its full potential. Lead and deliver departmental sustainability goals Represent the brand with integrity and authority, being a true brand ambassador for the business. What You'll Need Entrepreneurial in spirit, with a strong understanding of the Urban Outfitters brand and customer. Knitwear buying/product development experience and a strong market awareness exhibited through knowledge of relevant brands and reference points. The ability to identify emerging trends early on and interpret them in a commercial yet exciting way. Clear communicator with the ability to present and support a point of view. A team player with the ability to provide leadership, training and motivation to employees and peers. The Perks Work-life balance: Flexible start and finish times Bring your dog to work Wellbeing: Employees Assistance program to support with mental, physical and financial health Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount off external gym memberships Private Medical Insurance Employee Discount: Up to 40% off at all URBN Brands Community: One paid day to either volunteer or fundraise for a charity of your choice Travel: Cycle to work scheme, season ticket loan Continued Development: We offer structured support within the business alongside continued learning and development#UrbanEU #LI-MT1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 25-27 Hampstead High Street, London, , NW31QA United Kingdom Role Summary A Key Holder collaborates with the store management in supervision of store operations and leading a store environment that is engaging and inspiring to the customer and store team. This includes driving sales, awareness of key metrics, and development of others. This role is a key holding position. What You'll Be Doing Brand Experience Influence: acts as a brand representative reflective of the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP customer. Customer Connection: empowers the team to drive sales through personalized service, elevated styling, and outfitting recommendations; creates inspiring selling initiatives that enhance the customer experience.Utilize in Store Technology: delivers a seamless, omni-channel shopping experience through understanding and utilization of systems and applications. Leadership & Team Management Empowerment: acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks. Lead by example: actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales. Share knowledge: takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing resources such as Threads, MPOS, the Freeway, and voice of customer tools Visual & Business Operations Store Operations: supports the store management team by participating in daily opening and closing office procedures and execution of operations Support Product Flow: collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP's visual and display standards; ensures omni-channel orders are processed timely and accurately Awareness: adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store Communication & Relationships Communication: stays current and responds to communication; contributes to sharing information with the team and actively participates in daily meetings, store initiatives, and brand focuses Positivity: eager to develop new skills while being open and responsive to feedback; enhances customer experience by utilizing strong positive communication Mentorship: guides and develops Stylist team; takes responsibility for own development and professional growth while considering role replacement for career progression What You'll Need Energy and happiness that is contagious to your friends, family, and everyone around you Builds relationships naturally, embraces individuality and diversity Exhibits clear verbal communication skills Ability to thrive in a fast paced, rapidly evolving environment The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #FreePeople #LI-TS1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 28 Floral Street Covent Garden, London, , WC2E9DP United Kingdom Role Summary To create a unique, innovative and inspirational customer experience; encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store. What You'll Be Doing Exceed the customer's service expectations by meeting the following responsibilities: Build genuine relationships with customers. Greet all customers upon entering the store. Offer to hold items for the customer at the cash wrap or in the fitting room. Determine the customer's needs and offer suggestions and alternatives. Utilize all customer care resources. Offer to locate out of stock product from direct or from another store. Assist in maintaining store merchandising and operational standards. Uphold all company policy and procedures. Maintain a high level of awareness and concern for Loss Prevention. Facilitate the zones of the floor based on business needs. Also may include: Ensure a positive final impression of customer care at the cash wrap by meeting the following responsibilities: Comment on items purchased. Inquire if their purchase is a gift that will need to be wrapped. Request the customer's zip code or email address. Ring transactions efficiently - issue a receipt. Compare signatures on back of card and on the POS Screen. Demonstrate knowledge of return policy. Practice proper phone etiquette. Perform all register functions. Train new stylists on Register University. Maintain cash wrap organization, cleanliness and restock. What You'll Need Energy and happiness that is contagious to your friends, family, and everyone around you Builds relationships naturally, embraces individuality and diversity Exhibits clear verbal communication skills Ability to thrive in a fast paced, rapidly evolving environment Heart and soul for the FP brand Experience being a team player Ability to work flexible hours to meet the needs of the store, which includes nights, weekends, and holidays Eagerness to learn and grow within the organization The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #FreePeople #LI-TS1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

About Us Urban Outfitters started out as a single boutique in 1970s Philadelphia with creativity and uniqueness at its core. 50 years on, and over 60 stores across Europe later, we've become a destination for emerging design, unexpected styling, One-Of-A-Kind vintage and homeware that makes you want to hit the share button. We speak to a social community of over 10 million forward-thinking individuals, bringing together a nostalgia for the past with an enthusiasm to shape the future. The UO community are culturally aware, they shape the music scene, they live a digitally native life and they wear style trends before anyone else. At our core, we empower our customers and staff to express themselves, unapologetically, living life in a way that's truly authentic to them. We are always excited to bring new talent into the room, especially if you share our values: Progressive - we move with the mood Creative - we champion limitless minds Inclusive - we open our platforms to all communities Responsible - we work to reduce our impact on the environment Compassionate - we care for each other beyond the 9 to 5 Sound like you, why not join us? Role Summary The Senior Menswear Buyer at Urban Outfitters is responsible for curating and managing the menswear assortment to align with the brand's vision and customer needs. Working closely with design, planning, and the buying team, this role involves product selection, vendor negotiations, and inventory management. The Senior Menswear Buyer will leverage market trends, sales data, and customer insights to make informed buying decisions while ensuring profitability. This role requires strong knowledge of the menswear market and excellent analytical skills. The Senior Menswear Buyer will play a key role in shaping the menswear category and driving sales growth through a cohesive and on-trend product offering. What You'll Be Doing Demonstrate a fresh perspective to deliver a market leading menswear offer both online and across retail territories. Create balanced ranges both emerging and relevant to the urban customer focusing on quality, value, and key volume. Collaborate across functions to ensure complete delivery of concept to customer. Work closely with global partners to leverage all opportunities. Strong ability to trade and deliver in-season, as well as longer lead strategic initiatives. Maintain excellent supplier relationships, identify gaps in sourcing and develop new relationships to support. Drive individual, departmental, and total business goals through seasonal initiatives Present strategy, ideas and concepts to senior management Provide leadership to employees and to peers and foster an open environment of continual training and development Work together with Planners/Merchandisers to develop effective line plans Manage the Open to Buy (OTB) plan, knowing when to change the OTB based on business needs Analyse the business and react with timely reorders and cancellations Maximise margin opportunities and reduce markdown Understand seasonality and manage critical path accordingly Liaise with PR, Marketing, Web, Visual Merchandising and Retail Operations teams to ensure that sales are maximized, and the department reaches its full potential. Lead and deliver departmental sustainability goals Represent the brand with integrity and authority, being a true brand ambassador for the business. What You'll Need Proven experience in buying and product development, ideally within menswear own-buy, with a strong understanding of the UK and European markets.Ability to analyse trends, customer behaviour, and competitor activity to curate an innovative and relevant product assortment.Experience in managing OTB and sales analysis to drive profitability while maintaining brand identity.Strong communication and leadership skills, with the ability to manage a team, collaborate across departments, and present strategies to senior stakeholders.Passion for trend-led product development, working with vendors to create fresh, unique, and first-to-market styles that resonate with the Urban Outfitters customer.Commitment to inclusivity and sustainability, ensuring responsible sourcing and a progressive product mix.Skilled in negotiation and vendor management, sourcing new partners, and securing the best quality, pricing, and exclusivity.Adaptable and able to thrive in a fast-paced, reactive environment, responding quickly to market shifts and traveling internationally as needed. The Perks · Work-life balance: Flexible start and finish times, bring your dog to work.· Wellbeing: Employee Assistance Program, free gym, private medical insurance.· Employee Discount: Up to 40% off at all URBN Brands.· Community: One paid day to volunteer or fundraise for a charity.· Travel: Cycle to work scheme, season ticket loan.· Continued Development: Structured support and ongoing learning opportunities. #UrbanEU #LI-MT1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 25-27 Redchurch St., London, , E27DJ United Kingdom Role Summary To create a unique, innovative and inspirational customer experience; encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store. The Assistant Store Manager will partner and support the Store Manager and the Assistant Visual Manager. They will have an open and direct line of communication with the District Manager in order to most effectively hold a firm knowledge of overall brand direction and focus What You'll Be Doing People Lead, mentor and motivate the team regarding all aspects of leadership, visual execution and expectations through:Consistent and continual feedback and accountability Promoting sense of ownership and delegation Team involvement and strategic planning Morning and any all store staff meetings and trainings Manage and motivate a high level of Customer Care utilizing all resources and initiatives Partner with Store Brand Leader in performance appraisals and setting goals, with timely follow-up, in order to ensure employee development Facilitate hiring and recruiting; actively attracting and attaining talent Partner with the Store Brand Leader with new hire onboarding, training & development plans Lead by example to set bar for employee productivity Serve as a proactive mentor, teacher and problem solver for sales team Identify and develop internal talent for succession planning Develop and enhance the selling culture within the store Process Maintain business awareness, and drive sales in order to achieve and exceed goals Complete all planning objectives in partnership with District and Store level management Adhere to and support Typical Week structure by facilitating scheduling and zoning needs in partnership with management team Promote and maintain a high standard for overall Customer Care, Operations and Loss Prevention Prioritize and delegate tasking to ensure objectives are completed in a timely manner Drive the restock process in partnership with management to maintain stock levels and sell-through awareness Educate the staff on all home office communication and initiatives Communicate performance observations and offer feedback to district point people Work closely with product receiving team to uphold stock room standards Actively MOD and manage all operational aspects of the store Uphold all company policy and procedure Presentation Utilize and manage the use of weekly sales reports to track, analyze and communicate business results, as well as determine strategies to maximize sales Execute and/ or delegate all weekly operational and visual objectives Effectively manage and educate the staff on all accessible training processes that will result in consistent visual standards and execution Maintain an awareness of brand aesthetic and relevance to the store environment and communicate with team Communicate product performance observations and offer feedback to District Brand Leader. What You'll Need Strong people management and leadership skills Good business acumen and ability to achieve visual and operational excellence Critical thinking skills and a passion for continually evolving and innovating Well-rounded leader with a proven record of hiring and developing creative and operational talent Experienced in coaching, counseling & conflict resolution The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #FreePeople #LI-TS1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 247 Regent Street, London, , WB12EN United Kingdom Role Summary To create a unique, innovative and inspirational customer experience; encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store. What You'll Be Doing Exceed the customer's service expectations by meeting the following responsibilities: Build genuine relationships with customers. Greet all customers upon entering the store. Offer to hold items for the customer at the cash wrap or in the fitting room. Determine the customer's needs and offer suggestions and alternatives. Utilize all customer care resources. Offer to locate out of stock product from direct or from another store. Assist in maintaining store merchandising and operational standards. Uphold all company policy and procedures. Maintain a high level of awareness and concern for Loss Prevention. Facilitate the zones of the floor based on business needs. Also may include: Ensure a positive final impression of customer care at the cash wrap by meeting the following responsibilities: Comment on items purchased. Inquire if their purchase is a gift that will need to be wrapped. Request the customer's zip code or email address. Ring transactions efficiently - issue a receipt. Compare signatures on back of card and on the POS Screen. Demonstrate knowledge of return policy. Practice proper phone etiquette. Perform all register functions. Train new stylists on Register University. Maintain cash wrap organization, cleanliness and restock. What You'll Need Energy and happiness that is contagious to your friends, family, and everyone around you Builds relationships naturally, embraces individuality and diversity Exhibits clear verbal communication skills Ability to thrive in a fast paced, rapidly evolving environment Heart and soul for the FP brand Experience being a team player Ability to work flexible hours to meet the needs of the store, which includes nights, weekends, and holidays Eagerness to learn and grow within the organization The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #FreePeople #LI-TS1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 158 Regent St Soho, London, , W1B5SW United Kingdom Role Summary To achieve the Anthropologie mission of creating an 'unimagined store experience' by developing a store culture that fosters creativity, and inspires both the store team and the customer. To support managers with store service initiatives and operating procedures through motivation and training of the sales team. What You'll Be Doing People: Participate in the training and development of all new and existing associates to meet the Company's service expectation Build and maintain strong relationships with peers; working collaboratively toward common goals Participate in staff recruitment and hiring Uphold Company standards and act as a mentor, teacher and positive role model to others Leadership and Communication: Lead by example and inspire a shared vision by communicating store and Company goals Possess strong communication skills in both written and verbal form Utilise sales reports to track, analyse and communicate key performance results Work alongside the Department Manager to maximise sales and achieve store and Company goals Challenge and motivate the sales team to achieve these goals and deliver an unimagined level of service Participate in regular touch-bases with the Management Team to foster a shared store vision Managing the Environment: Manage the shop floor to achieve a high level of service and ensure a positive and upbeat store environment for customers and staff alike Exhibit excellent floor presence by leading by example and training and coaching the sales associates on service standards and operating systems Be a brand ambassador: provide a high level of service and aesthetic representation Drive Anthro Programme sign ups by ensuring all staff are knowledgeable and are passionately offering the benefits to customers Operations: Participate in weekly recaps and touch-bases with the Management team to discuss, analyse, and plan department initiatives Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Assist with the timely completion of markdowns, transfers of stock, and Pick Pack and Ship orders Achieve the store stock loss goals via strong loss prevention systems and trainings, assist with annual stock-take Possess strong organisational skills and have the ability to execute projects by priority with a commercial and customer centric mindset Assist in upholding company Health & Safety procedures at all times to protect employees and customers against accidents and incidents Merchandising and Commercial Awareness: Participate in merchant days with the visual team to develop merchandising skills, standards and commercial awareness Utilise knowledge of customer shopping trends, stock ownership and store business drivers to affectively drive department focuses What You'll Need Experience in a leadership or supervisor role, working in a fast-paced and customer focussed retail environment Ability to work with initiative and consistency under tight time constraints Ability to positively impact results in sales Proven record of training individuals or a team of talented people An appreciation and understanding of the Anthropologie culture and its appeal in the market The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #AnthroEU #LI-AA1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Location This position is located at 41 Paradise Street, Liverpool, , L13EU United Kingdom Role Summary The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters "Peers Training Peers" philosophy. What You'll Be Doing People: Deliver a positive, friendly experience by engaging the customer through conversation and service Enhance the VIBE by focusing on customers and not on projects during prime time selling hours Provide a store experience that reflects the Company's mystery shop standards Contribute to the overall VIBE in the store by being positive, respectful and helpful to others Uphold Company standards and act as a positive role model to peers Teamwork & Communication: Work productively within the team and take initiative to work with others toward a common, collaborative goal Assist in the training and development of peers Communicate positively and effectively with peers Actively participate in daily and department meetings Operations: Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines) Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs) Exhibit awareness of loss prevention guidelines and comply with all inventory control measures Always adhere to company health & safety regulations Merchandising & Display: Uphold store merchandising and cleanliness standards Ensure that merchandise is ticketed and the sales floor is well stocked Support sales by assisting in merchandising and display projects Exhibit a familiarity with current product and trend awareness What You'll Need Previous experience in a retail environment - not a must. An awareness of the Urban Outfitters brand and its appeal to the local market. Strong communication skills. The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #UrbanEU #LI-AA1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.