PETIT BATEAU careers

Description de l'entreprise Petit Bateau is the brand that has accompanied all generations for over 130 years. ‘Freedom, Quality, Durability’ is the motto of the 2,800 employees who work to ensure its worldwide success. Founded in Troyes in 1893, the Petit Bateau brand is proud of its French heritage and the expertise that goes into creating clothes that stand the test of time. As part of the Rocher Group, Petit Bateau embodies a mischievous and joyful spirit, through clothes that let you unleash your creativity and your desire to move. Because the brand's mission is to Connect Children to Nature, it is committed to being more sustainable. Because the only way to make responsible clothing is to make it sustainable. To achieve this mission, the brand has made 10 strong commitments to help transform the textile industry towards greater well-being and respect for the environment. Petit Bateau has over 400 shops in France and abroad. Our Retail teams are driven by strong commitments (CSR, digital, etc.), with the constant aim of offering the best customer experience. Would you like to come on board? Joining our crew is just a click away: apply now! Description du poste Joining Petit Bateau means being able to take advantage of a development path that allows you to have a clear career path through an HR policy focused on the employee experience (training, cross-functional missions, mobility). As a Sales Assistant (M/F/X) you will be a key player in the customer experience! You'll be responsible for sales from A to Z (from reception to collection/leave-taking), working as part of a team to ensure the economic performance of the store and carrying out all the allocated non-sales tasks needed to keep the store running smoothly. Your main activities will be as follows : Advising customers to meet 100% of their expectationsEmbodying and communicating the brand's history, values and commitmentsMake personalised suggestions for products and services with the right technical arguments according to the needs identifiedRecruit and retain Petit Bateau customers through the CRM programme and customer satisfaction.Generate turnover to develop the profitability of the sales outletSupport the sale from A to Z and transform itKnow the procedures for checkouts, refunds, returns, etc.Analysing results, implementing individual actions and proposing collective actions to improve KPIs and customer satisfactionContribute to the achievement of objectives and the development of physical and omnichannel sales at the point of saleCarry out non-sales tasks to ensure a premium in-store experienceParticipate in visual merchandising in compliance with PB standards (labelling, merchandising, POP, folding, cleanliness)Respecting and applying stock management procedures (receiving, sending parcels, restocking, putting away stock, inventory)Qualifications You are : Curious Self-motivated Sensitive to CSR / affinity with the Petit Bateau brand and its values At ease with digital tools Dynamic and versatile You enjoy : Working as part of a team and playing an active role in building and strengthening a cohesive group Developing and maintaining respectful and lasting quality relationships with customers Analysing results and proposing action plans Leading a team Working in a multi-tasking environment Informations supplémentaires Petit Bateau is open to all personalities, we do not want to miss your profile by taking into account only a few lines of your CV, which is why we let you speak during our recruitment process. As soon as we receive your CV, we'll send you a link to a video interview so that we can get to know you better. All you have to do is enter your first name, surname and email address and record yourself with spontaneity and authenticity! This position is open to people with disabilities.

Description de l'entreprise Petit Bateau is the brand that has accompanied all generations for over 130 years. ‘Freedom, Quality, Durability’ is the motto of the 2,800 employees who work to ensure its worldwide success. Founded in Troyes in 1893, the Petit Bateau brand is proud of its French heritage and the expertise that goes into creating clothes that stand the test of time. As part of the Rocher Group, Petit Bateau embodies a mischievous and joyful spirit, through clothes that let you unleash your creativity and your desire to move. Because the brand's mission is to Connect Children to Nature, it is committed to being more sustainable. Because the only way to make responsible clothing is to make it sustainable. To achieve this mission, the brand has made 10 strong commitments to help transform the textile industry towards greater well-being and respect for the environment. Petit Bateau has over 400 shops in France and abroad. Our Retail teams are driven by strong commitments (CSR, digital, etc.), with the constant aim of offering the best customer experience. Would you like to come on board? Joining our crew is just a click away: apply now! Description du poste As a committed Brand Ambassador, you will work closely with your Store Manager on all store activities to support the operational deployment of the Retail Boutique network strategy. Your main responsibilities will include: Co-organize store activities and ensure proper implementation of Petit Bateau standards and procedures (planning, briefs, reporting, audits, inventories, etc.).Ensure the customer experience and satisfaction in accordance with the brand’s policies and values by offering a unique and personalized omnichannel customer experience.Lead and foster team engagement and cohesion on a daily basis, following the directions set by the Store Manager.Contribute to monitoring and analyzing store revenue and optimizing commercial performance indicators (conversion rate, average basket, productivity, etc.).Represent store management in the absence of the Store Manager with both internal and external stakeholders, ensuring continuity in the implementation of the strategy.This list is not exhaustive. Qualifications You have a proven experience of at least 2 years and strong expertise in sales and management. Required skills include: Strong knowledge of brand and product sales techniquesAbility to enhance the customer journeyDaily team management (briefing, onboarding, organization)Results-oriented with adherence to procedures (stock management) and non-sales tasksKnowledge of cash register proceduresAbility to execute premium merchandisingLeadership skillsStrong organizational skillsSolid managerial foundationOperational excellencePersonal qualities: Relational agilityCollaborationCommunication skillsEmotional intelligenceEntrepreneurial mindseInformations supplémentaires Petit Bateau is open to all personalities, we do not want to miss your profile by taking into account only a few lines of your CV, which is why we let you speak during our recruitment process. As soon as we receive your CV, we'll send you a link to a video interview so that we can get to know you better. All you have to do is enter your first name, surname and email address and record yourself with spontaneity and authenticity! This position is open to people with disabilities.

Description de l'entreprise Petit Bateau is the brand that has accompanied all generations for over 130 years. ‘Freedom, Quality, Durability’ is the motto of the 2,800 employees who work to ensure its worldwide success. Founded in Troyes in 1893, the Petit Bateau brand is proud of its French heritage and the expertise that goes into creating clothes that stand the test of time. As part of the Rocher Group, Petit Bateau embodies a mischievous and joyful spirit, through clothes that let you unleash your creativity and your desire to move. Because the brand's mission is to Connect Children to Nature, it is committed to being more sustainable. Because the only way to make responsible clothing is to make it sustainable. To achieve this mission, the brand has made 10 strong commitments to help transform the textile industry towards greater well-being and respect for the environment. Petit Bateau has over 400 shops in France and abroad. Our Retail teams are driven by strong commitments (CSR, digital, etc.), with the constant aim of offering the best customer experience. Would you like to come on board? Joining our crew is just a click away: apply now! Description du poste Joining Petit Bateau means being able to take advantage of a development path that allows you to have a clear career path through an HR policy focused on the employee experience (training, cross-functional missions, mobility). As a Sales Assistant (M/F/X) you will be a key player in the customer experience! You'll be responsible for sales from A to Z (from reception to collection/leave-taking), working as part of a team to ensure the economic performance of the store and carrying out all the allocated non-sales tasks needed to keep the store running smoothly. Your main activities will be as follows : Advising customers to meet 100% of their expectationsEmbodying and communicating the brand's history, values and commitmentsMake personalised suggestions for products and services with the right technical arguments according to the needs identifiedRecruit and retain Petit Bateau customers through the CRM programme and customer satisfaction.Generate turnover to develop the profitability of the sales outletSupport the sale from A to Z and transform itKnow the procedures for checkouts, refunds, returns, etc.Analysing results, implementing individual actions and proposing collective actions to improve KPIs and customer satisfactionContribute to the achievement of objectives and the development of physical and omnichannel sales at the point of saleCarry out non-sales tasks to ensure a premium in-store experienceParticipate in visual merchandising in compliance with PB standards (labelling, merchandising, POP, folding, cleanliness)Respecting and applying stock management procedures (receiving, sending parcels, restocking, putting away stock, inventory)Qualifications You are : Curious Self-motivated Sensitive to CSR / affinity with the Petit Bateau brand and its values At ease with digital tools Dynamic and versatile You enjoy : Working as part of a team and playing an active role in building and strengthening a cohesive group Developing and maintaining respectful and lasting quality relationships with customers Analysing results and proposing action plans Leading a team Working in a multi-tasking environment Informations supplémentaires Petit Bateau is open to all personalities, we do not want to miss your profile by taking into account only a few lines of your CV, which is why we let you speak during our recruitment process. As soon as we receive your CV, we'll send you a link to a video interview so that we can get to know you better. All you have to do is enter your first name, surname and email address and record yourself with spontaneity and authenticity! This position is open to people with disabilities.