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N BROWN careers


18 Job offers

  • N BROWN
    N BROWN
    Here at N Brown, we champion inclusivity by making our customers look and feel amazing. We don't believe that age, size, shape or background should stop anyone from feeling confident, stylish and happy with the way they look and feel. With our industry leading expertise in creating fashion that fits, we've been proudly breaking down these barriers for over 150 years. We help our customers to express themselves with stylish products, helpful services and flexible finance. Now, we're moving forward together, embracing innovation and new technology, to continue to delight our customers. Working here you'll explore everything the world of digital retail has to offer - asking questions, trying new things and chasing new opportunities. Combine this curiosity with the freedom to make your own decisions, take charge of projects and work flexibly, and you've got the perfect place to show your skills and learn new ones. It's fast and furious here at times, but this just means something new and exciting is always on the way. So, if you collaborate, think on your feet, embrace innovation and love rising to a challenge, your work with us will have a serious impact on the business, your career and our customers' lives. We are proud to be N Brown. What will you do as a Ecommerce Assistant at N Brown? * Execution of the retail trade plan to contribute to the delivery of the demand targets for the website/app and product categories. * Support in briefing and signing off creative to deliver the retail trade plan for the website/app home page and other promotional pages and campaigns. * Proactively ensure that the website/app are free of snags and issues, making suggestions for improved user experience and drive process to prevent issues. * Support in the analysis of the online demand and conversion activity and metrics, including completion of all required weekly and adhoc reports. * Supporting the Ecommerce Executive and working cross-functionally with the Digital, Optimisation and CRM teams to ensure that objectives are being met and conversion opportunities are being optimised. * Assist with the implementation of the category product plans and activity, working closely with the Buying & Merchandising teams. * Execute ad-hoc requests to ensure service messages are up to date on site/app. What skills and experience will you have? Able to work in a fast-paced environment, multitask, work to deadlines and reprioritise where necessary Good analytical skills Excellent written and verbal communication skills, and great attention to detail Ability to work collaboratively Excellent team player, enthusiastic attitude and willingness to learn. Is curious about the world of ecommerce, demonstrating knowledge of the customer, the market, technology and competition Good working knowledge of MS Excel Experience in a similar role or graduate with a relevant degree What's in it for you? 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days Annual bonus scheme Enhanced maternity and adoption leave Company pension with up to 8% N Brown contribution Mental Health support both internally and externally, including access to our wellbeing champions and counselling services A range of financial wellbeing support Colleague discount across all N Brown brands Onsite café with subsidised rates and local restaurant discounts! Life Assurance and Private Medical Insurance Paid volunteer time - all our colleagues can take a full day paid to volunteer for a charity of their choice Ways of Working We offer hybrid working which varies across the business depending on the role you're in. Our Head Office is located in the Northern Quarter in Manchester City Centre. So if you are travelling by train, tram or bus we're perfectly located, plus we're surrounded by cool cafes, trendy bars and the best places to eat! Our full-time working hours are 36.17 per week over 5-days. We don't have strict working hours therefore there is some flexibility around start and finish times as long as you are meeting the needs of the business. Our promise to you: We're an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. What happens when you apply to a role at N Brown? As soon as we receive your application, we'll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck! Employees in our business may have access to our customers' personal data therefore for a number of our roles, offers of employment are subject to a satisfactory criminal record check. Having a criminal record will not necessarily prevent an individual from obtaining a position with N Brown Group.
    Permanent
    Manchester
  • N BROWN
    N BROWN
    We're looking for an Operations Support and Data Control Lead to join our Supply Chain Operations team As an Operations Support and Data Control Lead you'll have a good understanding of the environment and you'll be able to extract a variety of data and produce reports that support the whole operational management team to continually drive improvements. This will include the reviewing of day to day operational processing activity as well as other areas such as Holidays / Absence and building clear outlines of the challenges and opportunities to improve within each domain. You'll work with the teams either in a group formant or individually to deliver month end reporting and other month end targets but also to ensure clear action plans and accountability are in place to drive improvements. This work will also include supporting the wider management team in standardising core reports used for planning / daily controls and management of work flows including volume and hours, using the data to map progress positive or negative and drive. You will need to be self-motivated and inquisitive and have experience of working within a challenging operational environment. What will you do an Operations Support and Data Control Lead at N Brown? Manage multiple stakeholders and lead the Operational data Processes and controls,. Support operational management team with overall reporting accuracy and improvement to drive Single source reporting and document usage. (Standardisation). Development / adapt current manpower reporting such as Budget / In week labour reporting and volumes with an aim to build in day / week and monthly reporting as one operational overview report. Work to transfer all reporting so all core operating reporting is via the Supply chain MI platform. (Reduce reliance on Excel across all areas). Centralise all MI / data requests from the operational team, Triage / support internal - MI central team development and delivery. Reduce waste by conducting regular housekeeping reviews of the reporting tools and platforms, eliminating duplication as well as simplify the data being presented. Conduct / Lead reviews with the Logistics MI team to drive Central MI reporting tools to enable a one stop solution for all operational data highlighting core challenges and opportunities., Support the weekly generation of ER reports as well as supporting the monthly payroll process. (Driving accuracy as well simplifying reporting). Manage the operational central repository of reports for ease of access, Excel / MI etc but produce a clear outline of reports , dates generate, usage and review regularly. Set up working parties across all shifts / department and management levels to review usage / accuracy and manage overall usage and improvements. To role model our core behaviours and be an advocate for our culture, driving colleague engagement, gaining regular feedback from colleagues. Engaging sharing own thoughts and feedback. Keeping up to date with business communication, benefits etc. To identify process improvements and support implementation through the Supply Chain Continuous Improvement team 'The Ideas Hub'. What skills and experience will you have? Ability to work alone or in a group environment. Previous experience of Supply Chain processes (not essential but preferred). Previous Data analysis experience. Good Time Management and prioritisation skills. Focus to manage end to end deliverable and those accountable. Open and honest communications with all colleagues at all levels. Good numerical and verbal skills Outlook, Microsoft and Power Bi, Logistics operational experience What's in it for you? 24 days holiday (+ 8 bank holidays) Annual bonus scheme Enhanced maternity and adoption leave Company pension with up to 8% N Brown contribution Mental Health support both internally and externally, including access to our wellbeing champions and counselling services A range of financial wellbeing support Colleague discount across all N Brown brands Onsite café with subsidised rates and local restaurant discounts! Life Assurance and Private Medical Insurance Paid volunteer time - all our colleagues can take a full day paid to volunteer for a charity of their choice N Brown - who we are and why work for us? At N Brown, we're committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by 'championing inclusion, we'll become the most loved and trusted fashion retailer'. Diversity, Equity, Inclusion and Belonging are, therefore, at the heart of our culture. We're a forward-thinking digital retailer with a financial services proposition to be proud of. We're customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. We're experienced, with over 160 years of trading under our belt. We're inclusive, as we believe in fashion without boundaries; and we're sustainable, striving to make as little impact on the planet as possible. In May 2024 we were delighted to be named one of The Sunday Times Best Places to Work 2024. We work hard to create a happy and inclusive culture for everyone and we're so proud to have made this list - as voted for by our very own colleagues! Ways of Working This role will be based out of our Distribution Centre in Shaw, Oldham. Our site offers free colleague parking and were just a short walk from the Tram stop too! For this role, the working hours are 38.5 Monday to Friday. Our promise to you: We're an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Please know your application is being reviewed by a real human being, not AI. We value your interest in joining us and appreciate you taking the time to submit your application. What happens when you apply to a role at N Brown? As soon as we receive your application, we'll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck!
    Permanent
    Shaw
  • N BROWN
    N BROWN
    Here at N Brown, we champion inclusivity by making our customers look and feel amazing. We don't believe that age, size, shape or background should stop anyone from feeling confident, stylish and happy with the way they look and feel. With our industry leading expertise in creating fashion that fits, we've been proudly breaking down these barriers for over 150 years. We help our customers to express themselves with stylish products, helpful services and flexible finance. Now, we're moving forward together, embracing innovation and new technology, to continue to delight our customers. Working here you'll explore everything the world of digital retail has to offer - asking questions, trying new things and chasing new opportunities. Combine this curiosity with the freedom to make your own decisions, take charge of projects and work flexibly, and you've got the perfect place to show your skills and learn new ones. It's fast and furious here at times, but this just means something new and exciting is always on the way. So, if you collaborate, think on your feet, embrace innovation and love rising to a challenge, your work with us will have a serious impact on the business, your career and our customers' lives. We are proud to be N Brown. The role: The Brand Marketing Lead will play a key role in supporting our busy Brand Marketing team across a variety of exciting projects. Working closely with the Senior brand Lead this role will focus on in-season brand marketing for a dedicated brand/s, ensuring comms are reflective of the quarterly strategy. What you'll do (Responsibilities and Accountabilities): Lead on in-season brand marketing for a dedicated brand/s , ensuring comms are reflective of brand strategy. Translate market insight, product, and promotional plans into authentic storytelling, executed through the line and aligned to the target consumer. Use customer insight and the product buys to write briefs for internal creative teams, leaning into customer research and cultural moments, to create compelling storytelling Collaborate with the creative team on brand BTL content to ensure this is aligned to the overall brand strategy. Assist in the development, implementation, tracking and measurement of integrated marketing campaigns, including above-the-line campaigns. Work with key stakeholders to coordinate campaign activity with the wider business teams to deliver brand campaigns, ensuring creative consistency across all channels. Assist in the creation of brand guidelines to ensure that brand standards and identity guidelines are adhered to. Be the brand point of contact for external comms agencies. Assist in the development of PR plans, and management of PR agency. Manage the brand marketing and social assistant, ensuring they are exposed to a variety of projects to assist their development. Who you are (Job qualifications and key skills): * At least 2 years' experience in a brand marketing role. * Brand campaign planning and digital marketing experience. * Previous experience of identifying product stories and trends and translating them into relevant customer communication plans. * Previous experience of building and owning relationships with creative, media and PR agencies, desirable but not essential. * Innovative and forward thinker - skilled at devising customer centric brand ideas. * Proven ability to work with stakeholders in a matrix/dotted line environment. * A degree in marketing or a related discipline is desirable but not essential. * Demonstrable interest in fashion and/or home style essential. What's in it for you? 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days Annual bonus scheme Enhanced maternity and adoption leave Company pension with up to 8% N Brown contribution Mental Health support both internally and externally, including access to our wellbeing champions and counselling services A range of financial wellbeing support Colleague discount across all N Brown brands Onsite café with subsidised rates and local restaurant discounts! Life Assurance and Private Medical Insurance Paid volunteer time - all our colleagues can take a full day paid to volunteer for a charity of their choice Ways of Working We offer hybrid working which varies across the business depending on the role you're in. Our Head Office is located in the Northern Quarter in Manchester City Centre. So if you are travelling by train, tram or bus we're perfectly located, plus we're surrounded by cool cafes, trendy bars and the best places to eat! Our full-time working hours are 36.17 per week over 5-days. We don't have strict working hours therefore there is some flexibility around start and finish times as long as you are meeting the needs of the business. Our promise to you: We're an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. What happens when you apply to a role at N Brown? As soon as we receive your application, we'll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck! Employees in our business may have access to our customers' personal data therefore for a number of our roles, offers of employment are subject to a satisfactory criminal record check. Having a criminal record will not necessarily prevent an individual from obtaining a position with N Brown Group.
    Permanent
    Manchester
  • N BROWN
    N BROWN
    Here at N Brown, we champion inclusivity by making our customers look and feel amazing. We don't believe that age, size, shape or background should stop anyone from feeling confident, stylish and happy with the way they look and feel. With our industry leading expertise in creating fashion that fits, we've been proudly breaking down these barriers for over 150 years. We help our customers to express themselves with stylish products, helpful services and flexible finance. Now, we're moving forward together, embracing innovation and new technology, to continue to delight our customers. Working here you'll explore everything the world of digital retail has to offer - asking questions, trying new things and chasing new opportunities. Combine this curiosity with the freedom to make your own decisions, take charge of projects and work flexibly, and you've got the perfect place to show your skills and learn new ones. It's fast and furious here at times, but this just means something new and exciting is always on the way. So, if you collaborate, think on your feet, embrace innovation and love rising to a challenge, your work with us will have a serious impact on the business, your career and our customers' lives. We are proud to be N Brown. The role: The Social & Influencer Lead will play a key role in supporting our busy Brand Marketing team across a variety of exciting projects. This role will focus on ensuring our brands are creatively represented across all relevant social media platforms, whilst managing Influencer relations to drive brand awareness. Working closely with the Senior Brand Marketing Lead, as well as wider cross-functional teams - creative, buying, trading and external agencies, you'll be driving the delivery of impactful campaigns and initiatives for a fast-paced fashion and lifestyle brand/s. A day in the life of an Social & Influencer Lead here at N Brown * Ensure our brands are creatively represented, in-line with the brand strategy and brand guidelines, across all relevant social platforms. * Assist the Head of Brand Marketing & Senior Brand Marketing Lead in development of the organic social, influencer strategy & weekly comms plan supporting and amplifying the holistic campaigns. * Work with colleagues across the business to ensure plans are aligned and customers are engaged in the optimum manner, meeting relevant KPIs and communication objectives * Work with the wider Brand Marketing Team and internal Creative Teams in the efficient creation of world-class social-first assets. * Attend shoots to lead the capture of behind the scenes and social first content. * Manage our social media accounts across several social platforms including Instagram, Facebook, TikTok & X, ensuring plans and content are innovative, and that best practice guidelines are followed. * Content management using and scheduling platforms (Dash Hudson or similar). * Help drive growth across our social KPIs, increasing reach, engagement and followers through best-in-class product & brand storytelling. * Evaluate social campaign performance, analyse and cascade social results with stakeholders. * Complete competitor analysis and monitor social trends making recommendations on future activity. * Manage paid and gifted Influencers, negotiating talent fees, briefing requirements and asset management. * Work alongside our PR agency and brand team to assist with brand PR and communication plans. * Manage influencer and social budgets. * Line management of Brand Marketing & Social Influencer Assistant. What are we looking for * Experience in social media and influencer marketing at a similar level is essential. * Demonstrable experience across various social platforms and platform management tools. * Capability in planning and briefing social content, and budget management. * Proven success in a comparable role * Experience of working within a fast-paced environment. * Confident, enthusiastic and self-motivated, with an ability to deliver under pressure. * Strong organisational skills, comfortable multi-tasking to meet deadlines. * Excellent communication and collaboration skills * Demonstrable interest in fashion and/or home style. * Good knowledge of popular culture, lifestyle and fashion media. * Strong copywriting skills with attention to detail essential. * Flexible, collaborative, and proactive. * Embodies company values. * A degree in marketing or a related discipline is desirable but not essential. * Flexibility over working hours essential (activity may necessitate weekend or evening working on occasion). Software and Technology skills: Microsoft Office suite /Google/Competency across a wide range social media platforms/Dash Hudson or similar What's in it for you? 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days Annual bonus scheme Enhanced maternity and adoption leave Company pension with up to 8% N Brown contribution Mental Health support both internally and externally, including access to our wellbeing champions and counselling services A range of financial wellbeing support Colleague discount across all N Brown brands Onsite café with subsidised rates and local restaurant discounts! Life Assurance and Private Medical Insurance Paid volunteer time - all our colleagues can take a full day paid to volunteer for a charity of their choice Ways of Working We offer hybrid working which varies across the business depending on the role you're in. Our Head Office is located in the Northern Quarter in Manchester City Centre. So if you are travelling by train, tram or bus we're perfectly located, plus we're surrounded by cool cafes, trendy bars and the best places to eat! Our full-time working hours are 36.17 per week over 5-days. We don't have strict working hours therefore there is some flexibility around start and finish times as long as you are meeting the needs of the business. Our promise to you: We're an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. What happens when you apply to a role at N Brown? As soon as we receive your application, we'll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck! Employees in our business may have access to our customers' personal data therefore for a number of our roles, offers of employment are subject to a satisfactory criminal record check. Having a criminal record will not necessarily prevent an individual from obtaining a position with N Brown Group.
    Permanent
    Manchester
  • N BROWN
    N BROWN
    Here at N Brown, we champion inclusivity by making our customers look and feel amazing. We don't believe that age, size, shape or background should stop anyone from feeling confident, stylish and happy with the way they look and feel. With our industry leading expertise in creating fashion that fits, we've been proudly breaking down these barriers for over 150 years. We help our customers to express themselves with stylish products, helpful services and flexible finance. Now, we're moving forward together, embracing innovation and new technology, to continue to delight our customers. Working here you'll explore everything the world of digital retail has to offer - asking questions, trying new things and chasing new opportunities. Combine this curiosity with the freedom to make your own decisions, take charge of projects and work flexibly, and you've got the perfect place to show your skills and learn new ones. It's fast and furious here at times, but this just means something new and exciting is always on the way. So, if you collaborate, think on your feet, embrace innovation and love rising to a challenge, your work with us will have a serious impact on the business, your career and our customers' lives. We are proud to be N Brown. The role We're looking for a talented Hair & Make-Up Artist to join our on-set ecommerce team. Working alongside our Lead Stylist and Hair & Make-Up, creative, and production teams, you'll bring brand visions to life through innovative hair and make-up looks that elevate every shoot. In our fast-paced photographic studio, you'll interpret seasonal trends, adapt them across multiple fashion brands, and deliver polished, camera-ready results that embody each brand's unique aesthetic. If you thrive in a creative, high-energy environment and love translating ideas into visuals, this is for you. A day in the life of an Har & Make Up Artist at N Brown Collaborate with art directors, stylists, and photographers to create hair and make-up looks that are brand-appropriate, trend-led, and visually striking. Design and apply make-up that works seamlessly under professional studio lighting and meets each brief's creative direction. Refresh and adjust hair and make-up throughout the day to maintain consistency and quality across all images. Ensure every model's look meets the highest standard of finish and aligns with brand expectations. Brief and guide freelance hair and make-up teams, ensuring alignment with lighting conditions, creative direction, and production timelines. Develop seasonal trend boards and model-specific moodboards to inspire and guide on-set execution. What are we looking for Proven experience in a fashion or ecommerce photographic studio environment. Strong creative eye with the ability to interpret briefs into impactful, high-quality looks. Skilled in designing make-up and hair that photographs beautifully under various lighting setups. Comfortable working in a fast-paced, high-volume studio, maintaining both speed and precision. Confident creating references, moodboards, and visual concepts that reflect current beauty and fashion trends Collaborative mindset with excellent communication and time-management skills. What's in it for you? 24 days holiday pro rata (+ bank holidays) with the option to buy an additional 10 days Annual bonus scheme Enhanced maternity and adoption leave Company pension with up to 8% N Brown contribution Mental Health support both internally and externally, including access to our wellbeing champions and counselling services A range of financial wellbeing support Colleague discount across all N Brown brands Onsite café with subsidised rates and local restaurant discounts! Life Assurance and Private Medical Insurance Paid volunteer time - all our colleagues can take a full day paid to volunteer for a charity of their choice Ways of Working We offer hybrid working which varies across the business depending on the role you're in. Our Head Office is located in the Northern Quarter in Manchester City Centre. So if you are travelling by train, tram or bus we're perfectly located, plus we're surrounded by cool cafes, trendy bars and the best places to eat! This role's working hours are 28.93 per week over 4-days. We don't have strict working hours therefore there is some flexibility around start and finish times as long as you are meeting the needs of the business. Our promise to you: We're an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. What happens when you apply to a role at N Brown? As soon as we receive your application, we'll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck! Employees in our business may have access to our customers' personal data therefore for a number of our roles, offers of employment are subject to a satisfactory criminal record check. Having a criminal record will not necessarily prevent an individual from obtaining a position with N Brown Group.
    Permanent
    Manchester
  • N BROWN
    N BROWN
    Here at N Brown, we champion inclusivity by making our customers look and feel amazing. We don't believe that age, size, shape or background should stop anyone from feeling confident, stylish and happy with the way they look and feel. With our industry leading expertise in creating fashion that fits, we've been proudly breaking down these barriers for over 150 years. We help our customers to express themselves with stylish products, helpful services and flexible finance. Now, we're moving forward together, embracing innovation and new technology, to continue to delight our customers. Working here you'll explore everything the world of digital retail has to offer - asking questions, trying new things and chasing new opportunities. Combine this curiosity with the freedom to make your own decisions, take charge of projects and work flexibly, and you've got the perfect place to show your skills and learn new ones. It's fast and furious here at times, but this just means something new and exciting is always on the way. So, if you collaborate, think on your feet, embrace innovation and love rising to a challenge, your work with us will have a serious impact on the business, your career and our customers' lives. We are proud to be N Brown. The role: The Brand & Social Lead will play a key role in supporting our busy Brand Marketing team across a variety of exciting projects. This role will focus on ensuring our brands are creatively represented across all relevant social media platforms, whilst managing Influencer relations to drive brand awareness. Working closely with the Senior Brand Marketing Lead, as well as wider cross-functional teams - creative, buying, trading and external agencies, you'll be driving the delivery of impactful campaigns and initiatives for a fast-paced fashion and lifestyle brand/s. What you'll do (Responsibilities and Accountabilities): * Ensure our brands are creatively represented, in-line with the brand strategy and brand guidelines, across all relevant social platforms. * Assist the Head of Brand Marketing & Senior Brand Marketing Lead in development of the organic social, influencer strategy & weekly comms plan supporting and amplifying the holistic campaigns. * Work with colleagues across the business to ensure plans are aligned and customers are engaged in the optimum manner, meeting relevant KPIs and communication objectives * Work with the wider Brand Marketing Team and internal Creative Teams in the efficient creation of world-class social-first assets. * Attend shoots to lead the capture of behind the scenes and social first content. * Manage our social media accounts across several social platforms including Instagram, Facebook, TikTok & X, ensuring plans and content are innovative, and that best practice guidelines are followed. * Content management using and scheduling platforms (Dash Hudson or similar). * Help drive growth across our social KPIs, increasing reach, engagement and followers through best-in-class product & brand storytelling. * Evaluate social campaign performance, analyse and cascade social results with stakeholders. * Complete competitor analysis and monitor social trends making recommendations on future activity. * Manage paid and gifted Influencers, negotiating talent fees, briefing requirements and asset management. * Work alongside our PR agency and brand team to assist with brand PR and communication plans. * Manage influencer and social budgets. * Line management of Brand Marketing & Social Influencer Assistant. Who you are (Job qualifications and key skills): * Experience in social media and influencer marketing at a similar level is essential. * Demonstrable experience across various social platforms and platform management tools. * Capability in planning and briefing social content, and budget management. * Proven success in a comparable role * Experience of working within a fast-paced environment. * Confident, enthusiastic and self-motivated, with an ability to deliver under pressure. * Strong organisational skills, comfortable multi-tasking to meet deadlines. * Excellent communication and collaboration skills * Demonstrable interest in fashion and/or home style. * Good knowledge of popular culture, lifestyle and fashion media. * Strong copywriting skills with attention to detail essential. * Flexible, collaborative, and proactive. * Embodies company values. * A degree in marketing or a related discipline is desirable but not essential. * Flexibility over working hours essential (activity may necessitate weekend or evening working on occasion). Software and Technology skills: Microsoft Office suite /Google/Competency across a wide range social media platforms/Dash Hudson or similar What's in it for you? 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days Annual bonus scheme Enhanced maternity and adoption leave Company pension with up to 8% N Brown contribution Mental Health support both internally and externally, including access to our wellbeing champions and counselling services A range of financial wellbeing support Colleague discount across all N Brown brands Onsite café with subsidised rates and local restaurant discounts! Life Assurance and Private Medical Insurance Paid volunteer time - all our colleagues can take a full day paid to volunteer for a charity of their choice Ways of Working We offer hybrid working which varies across the business depending on the role you're in. Our Head Office is located in the Northern Quarter in Manchester City Centre. So if you are travelling by train, tram or bus we're perfectly located, plus we're surrounded by cool cafes, trendy bars and the best places to eat! Our full-time working hours are 36.17 per week over 5-days. We don't have strict working hours therefore there is some flexibility around start and finish times as long as you are meeting the needs of the business. Our promise to you: We're an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. What happens when you apply to a role at N Brown? As soon as we receive your application, we'll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck! Employees in our business may have access to our customers' personal data therefore for a number of our roles, offers of employment are subject to a satisfactory criminal record check. Having a criminal record will not necessarily prevent an individual from obtaining a position with N Brown Group
    Fixed-term
    Manchester
  • N BROWN
    N BROWN
    Here at N Brown, we champion inclusivity by making our customers look and feel amazing. We don't believe that age, size, shape or background should stop anyone from feeling confident, stylish and happy with the way they look and feel. With our industry leading expertise in creating fashion that fits, we've been proudly breaking down these barriers for over 150 years. We help our customers to express themselves with stylish products, helpful services and flexible finance. Now, we're moving forward together, embracing innovation and new technology, to continue to delight our customers. Working here you'll explore everything the world of digital retail has to offer - asking questions, trying new things and chasing new opportunities. Combine this curiosity with the freedom to make your own decisions, take charge of projects and work flexibly, and you've got the perfect place to show your skills and learn new ones. It's fast and furious here at times, but this just means something new and exciting is always on the way. So, if you collaborate, think on your feet, embrace innovation and love rising to a challenge, your work with us will have a serious impact on the business, your career and our customers' lives. We are proud to be N Brown. This role is responsible for planning and executing the retail trade plan to drive the commercial performance of the brand and deliver an exceptional customer experience. Responsibilities A day in the life of an eCommerce Manager at N Brown * Accountable for a high performing retail website including the day-to-day management of the site * Plan, execute daily, weekly, monthly campaigns and product promotions * Lead a robust post activity review process used to inform future optimisation * Identify new opportunities for growth for channel and support and facilitate a test and learn approach, implementing successful outcomes * Work closely with DT to improve platform process and customer experience * Working closely with E -Commerce Optimisation SMEs to deliver a positive customer experience across the full customer journey * Ensure strong internal relationships across both the trading team and cross functionally including FS (Financial Services), Brand, Digital Marketing, CRM, and product to ensure commercial plans are delivered * Work towards exceeding budgeted KPIs on a daily, weekly, yearly basis * Reporting performance of channel to senior level on a daily / weekly basis with accurate and informative insights to drive decisions and actions * Deputise for Head of Trade * Drive the discipline of consistently tracking performance and leveraging insights to ensure growth targets are achieved in the team * Use customer insight, competitor analysis and business performance to support quarterly business planning * Advising on best practice and sharing knowledge with peers across our retail brands * Responsible for chairing cross functional meetings, setting agendas & ensuring actions are completed * Lead and coach a high performing team ensuring objectives are set, personal development plans are in place and conduct regular performance reviews and 121's Requirements * A proactive and driven self-starter who is able to work in a fast-paced environment, multitask, work to deadlines and reprioritise where necessary * Must demonstrate commercial acumen, strong analytical skills, planning capability and attention to detail * Takes accountability and is assertive and confident in making decision for the customer and the team * Excellent communication skills, ability to influence and build strong stakeholder relations to facilitate cross functional working * Displays a desire for continuous personal self-improvement with a growth mindset * Is curious about the world of ecommerce, demonstrating knowledge of the customer, the market, technology and competition * A leader who sets high standards for the team and invests time in coaching and mentoring What's in it for you? 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days Annual bonus scheme Enhanced maternity and adoption leave Company pension with up to 8% N Brown contribution Mental Health support both internally and externally, including access to our wellbeing champions and counselling services A range of financial wellbeing support Colleague discount across all N Brown brands Onsite café with subsidised rates and local restaurant discounts! Life Assurance and Private Medical Insurance Paid volunteer time - all our colleagues can take a full day paid to volunteer for a charity of their choice Ways of Working We offer hybrid working which varies across the business depending on the role you're in. Our Head Office is located in the Northern Quarter in Manchester City Centre. So if you are travelling by train, tram or bus we're perfectly located, plus we're surrounded by cool cafes, trendy bars and the best places to eat! Our full-time working hours are 36.17 per week over 5-days. We don't have strict working hours therefore there is some flexibility around start and finish times as long as you are meeting the needs of the business. Our promise to you: We're an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. What happens when you apply to a role at N Brown? As soon as we receive your application, we'll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck! Employees in our business may have access to our customers' personal data therefore for a number of our roles, offers of employment are subject to a satisfactory criminal record check. Having a criminal record will not necessarily prevent an individual from obtaining a position with N Brown Group.
    Permanent
    Manchester
  • N BROWN
    N BROWN
    We're looking for a Senior Platform Engineer to join our Fintech team here at N Brown. As a member of the Castle project team, you'll be at the heart of a unique and exciting venture to assemble a new financial services platform. As a Senior AWS Platform Engineer you'll drive scalable cloud-based infrastructure and deliver innovative support with robust automation and monitoring systems, while collaborating to design secure, resilient architectures. You'll tackle complex problems and share expertise to elevate our engineering team at N Brown. What type of person are we looking for? Driven by boundless curiosity and experimentally minded, always starting with 'why?'. Tenacious and persistent, willing to go above and beyond to deliver great outcomes. Focused and decisive, able to ruthlessly prioritise to stay on track. Energised by collaboration and a champion of radical candour. Believes as much in having fun as working hard. What will you do as a Senior Platform Engineer? Develop and maintain a scalable, resilient, cloud-based infrastructure using an Infrastructure as Code approach Provide automation, tooling and cloud infrastructure support to squads Undertake the provision of infrastructure-level monitoring and alerting to assist with operational support and troubleshooting for platforms and services Contributing to the design of secure, scalable and resilient platform architecture, that supports continuous improvement. Ensuring high availability/disaster recovery processes are built as per the Disaster Recovery/Resilience policy. Being a key contributor/reviewer in the creation and updating of knowledge/runbooks to assist others in supporting/problem solving to reduce key person dependencies Undertake complex problem solving to get to the root cause of platform related issues, sharing knowledge and expertise with platform engineers to build their skills. What experience are we looking for? AWS eg API Gateway/Lambdas/Cognito/S3/DynamoDB IaC, specifically Terraform Continuous Integration/deployment eg Gitlab CI, Azure DevOps Containerisation eg Docker Monitoring and alerting tooling eg Grafana/Kibana/Cloudwatch Governance and security administration, eg IAM, vault key management Configuration management tools, ideally Puppet Cloud cost management and optimisation Multipurpose programming language, preferably Python Lifecycle management eg Jira, Azure DevOps Devops methodology What's in it for you? Hybrid working and flexible start times 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days Annual bonus scheme Enhanced maternity and adoption leave Company pension with up to 8% N Brown contribution Mental Health support both internally and externally, including access to our wellbeing champions and counselling services A range of financial wellbeing support Colleague discount across all N Brown brands Onsite café with subsidised rates and local restaurant discounts! Life Assurance and Private Medical Insurance Paid volunteer time - all our colleagues can take a full day paid to volunteer for a charity of their choice N Brown - who we are and why work for us? At N Brown, we're committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by 'championing inclusion, we'll become the most loved and trusted fashion retailer'. Diversity, Equity, Inclusion and Belonging are, therefore, at the heart of our culture. We're a forward-thinking digital retailer with a financial services proposition to be proud of. We're customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. We're experienced, with over 160 years of trading under our belt. We're inclusive, as we believe in fashion without boundaries; and we're sustainable, striving to make as little impact on the planet as possible. In May 2024 we were delighted to be named one of The Sunday Times Best Places to Work 2024. We work hard to create a happy and inclusive culture for everyone and we're so proud to have made this list - as voted for by our very own colleagues! Ways of Working We offer hybrid working which varies across the business depending on the role you're in. Our Head Office is located in the Northern Quarter in Manchester City Centre. So if you are travelling by train, tram or bus we're perfectly located, plus we're surrounded by cool cafes, trendy bars and the best places to eat! Our working hours are 36.17 per week and our core working hours are between 10am - 4pm. Given we don't have strict working hours you can find the working pattern that's right for you. Our promise to you: We're an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Please know your application is being reviewed by a real human being, not AI. We value your interest in joining us and appreciate you taking the time to submit your application. What happens when you apply to a role at N Brown? As soon as we receive your application, we'll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck!
    Permanent
    Manchester
  • N BROWN
    N BROWN
    The role We're looking for a Continental Shift ESS Team Leader to join our Logistics team! As a Continental Shift Team Leader you'll manage the site services maintenance engineers to provide shift support in line with departmental business objectives, performing reactive, predictive, and planned maintenance on all sites engineering needs with the responsibility of automation equipment. This role requires working across our logistics sites -you'll primarily be at Shaw but will also be expected to cover sister sites as and when required. ** Shift pattern: You'll work an average of 42 hours a week - Continental shift pattern ** What will you do as a Continental Shift Team Leader at N Brown? You'll ensure that the engineering shift team are adequately trained and certified in order that they can perform their daily tasks in accordance with Health & Safety requirements. You'll work with operations, develop and implement an effective planned preventative maintenance programme in line with the manufacturer's recommendations ensuring compliance with all current statutory legislation. This includes risk assessments and company requirements in relation to persons, plant equipment, property, environmental and Health and Safety. You'll ensure all daily planned and routine work is completed and to ensure that all breakdowns are attended to and rectified in a line with departmental objectives in a safe manner, causing minimum downtime and preventing business disruption. You'll mentor and manage the apprentices, ensuring they work safely, and assist them in achieving their required practical experience for their course work. You'll manage project workloads as required. You'll ensure recommended and additional spares where required are in the stores, recording and managing spares usage in line with stores procedures and the purchasing system. You'll effectively lead, motivate, and discipline the team of maintenance engineers, and apprentices, against departmental responsibilities, objectives and KPI, s (Key performance indicators). What skills and experience will you have? You'll have a minimum of 5 years gained within an engineering role involving automated equipment. You'll be passionate about providing 1st class support in a heavily automated environment to operations. You'll have an accurate understanding of the engineering function and where it fits in the organization as a whole. You'll have a proven ability to work in a multiskilled team. You'll have substantial Electrical/or Mechanical fitting skills and experience. You'll be able to effectively communicate within the team and with other cross functional departments. You'll have experience of heights-working on cranes up to 15M, working from fixed and mobile platforms and scaffolding, use of ladders and stairs for access, working on roofs. You'll be open to occasional work outside on plant equipment and site facilities. A professional attitude with plenty of drive and enthusiasm. What's in it for you? 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days Annual bonus scheme Enhanced maternity and adoption leave Company pension with up to 8% N Brown contribution Life assurance and Private Medical Mental Health support both internally and externally, including access to our wellbeing champions and counselling services A range of financial wellbeing support Colleague discount across all N Brown brands Onsite café with subsidised rates and local restaurant discounts! Paid volunteer time - all our colleagues can take a full day paid to volunteer for a charity of their choice N Brown - who we are and why work for us? At N Brown, we're committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by 'championing inclusion, we'll become the most loved and trusted fashion retailer'. Diversity, Equity, Inclusion and Belonging are, therefore, at the heart of our culture. We're a forward-thinking digital retailer with a financial services proposition to be proud of. We're customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. We're experienced, with over 160 years of trading under our belt. We're inclusive, as we believe in fashion without boundaries; and we're sustainable, striving to make as little impact on the planet as possible. In May 2024 we were delighted to be named one of The Sunday Times Best Places to Work 2024. We work hard to create a happy and inclusive culture for everyone and we're so proud to have made this list - as voted for by our very own colleagues! Our promise to you: We're an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Please know your application is being reviewed by a real human being, not AI. We value your interest in joining us and appreciate you taking the time to submit your application. What happens when you apply to a role at N Brown? As soon as we receive your application, we'll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck!
    Permanent
    Shaw
  • N BROWN
    N BROWN
    We're looking for a Director of FS Customer Operations to join us here at N Brown. As a key member of the Financial Services Senior Leadership Team, you'll contribute to the Financial Services strategy, ensuring the development of the Operations Strategy is congruent/contributing to that strategy as well managing the Operations budget. You'll be accountable for delivering good customer outcomes to all customers, both cash and credit, and ensuring the customer experience is as positive as it can be, through the multiple contact channels operated. You'll utilise data, analytics and reporting to drive customer value, continuous improvement and efficiency in the customer experience (touchpoints, policy, process, systems, resourcing), providing customer behaviour insight to the rest of the Group. You'll be responsible for managing a large team of motivated and engaged colleagues, both in-house and externally as appropriate, maintaining and increasing colleague competence particularly in relation to consumer credit regulation. What will you do as Director of FS Customer Operations at N Brown? Customer Operations and Experience- Accountable for the operational performance and delivery of service for all customers, including Customer Communications, Collections & Recoveries and Complaints Handling. Ensuring that customer demand is met across all customer interaction/contact channels through appropriate resourcing, and that all customers are treated fairly with the right outcomes, and that customer satisfaction is maximised, whilst operating in line with all relevant Regulations, guidance and industry best practice. Working with the MLRO and Fraud Strategy team, delivery of the Fraud strategy that mitigates losses, reputational risk, and maintains customer satisfaction. Ensure that financial crime referrals are acted upon and investigated appropriately, and that a proactive review is undertaken of all suspicious transactions, with any remedial actions implemented appropriately. Data and Analytics-Accountable for developing and optimising the FS Operational strategy that uses data forecasting and insight into customer behaviour, so that first time resolution for customer contact across the operational areas is delivered. Generate accurate MI that informs the resourcing strategy, alongside operational MI for the teams and any other Regulated Operational area (as assigned) with the primary goal to secure the functionality of business to drive operational efficiency and performance improvement. Supplier Management-Accountable for the customer service strategy and delivery in relation to the Outsourced Customer Service Operation, Debt Purchasers and other 3rd Party contracts as appropriate. Ensure that Suppliers are proactively managed and that they deliver against agreed contractual requirements. Work in line with the supplier management policy and framework alongside key functions such as Procurement and DT to ensure that Supplier performance is achieved/optimised, and that commercial contractual opportunities are leveraged. Debt Sale -Accountable for overseeing Debt sale processes that achieves good customer outcomes as well as best market purchase price, through working with multiple stakeholders and meeting regulatory compliance and contractual commitments. Continuous Improvement/Changes -Ambassador for the Voice of the Customer, and champion change and new working practices that promote an enhanced CX to support the growth of the business (Retail & FS). Using Data/Insight/MI - deliver digital efficiencies/changes in the customer journey (touchpoints, policy, process, systems, resourcing), and that drive/change customer behaviour, that deliver value to the customer and the business (i.e. reduced cost). Customer and business change requirements should be prioritised according to value and strategic importance. Risk, Regulatory Training and Competence -Work in partnership with FLR, QA and L&D to proactively mitigate risk, and produce an Operations workforce that attains and maintains regulatory competence through a comprehensive programme of policy/process development, and upskilling/training. Support the Operations SMT in delivering a programme of coaching, assessment and process improvements that further enhances colleague performance that supports the fair treatment and outcomes for customers in line with regulations. Securitisation -work with the FS SLT, Collections Strategy Team and Finance Team to ensure collections are optimised and managed within the securitisation boundaries. Leadership and Team Management - Lead and inspire at all levels to create motivated and engaged N Brown colleagues. Work effectively alongside the wider FS SLT to provide collaborative challenge, influence and thought leadership that contributes to the successful development and delivery of the FS Strategy. Chair the Operational Risk, Conduct & Compliance (ORCC) committee to ensure the FS business is well managed, compliant and customer focussed. Shared SMF24 role with the Director of Technology. What skills and experience will you have? Experience of operating in a Financial Services environment, ideally as a certified or SMF under the SMCR regime Experience of managing large teams of operational colleagues Ideally experience of managing outsourced service providers Strong communicator Strong customer focus with an ability to understand the key drivers of customer satisfaction and drive towards ever-improving customer experiences Empathetic and firm leader who is able to motivate and develop colleagues whilst, at the same time, set challenging standards and targets Number and data literate, able to make decisions based on analysis Collaborative and 'working together' approach where positive intent is always assumed What's in it for you? Hybrid working (3 days in the office at a minimum) 24 days holiday (+ 8 bank holidays) Annual bonus scheme Enhanced maternity and adoption leave Company pension with up to 8% N Brown contribution Mental Health support both internally and externally, including access to our wellbeing champions and counselling services A range of financial wellbeing support Colleague discount across all N Brown brands Onsite café with subsidised rates and local restaurant discounts! Life Assurance and Private Medical Insurance Paid volunteer time - all our colleagues can take a full day paid to volunteer for a charity of their choice N Brown - who we are and why work for us? At N Brown, we're committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by 'championing inclusion, we'll become the most loved and trusted fashion retailer'. Diversity, Equity, Inclusion and Belonging are, therefore, at the heart of our culture. We're a forward-thinking digital retailer with a financial services proposition to be proud of. We're customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. We're experienced, with over 160 years of trading under our belt. We're inclusive, as we believe in fashion without boundaries; and we're sustainable, striving to make as little impact on the planet as possible. In May 2024 we were delighted to be named one of The Sunday Times Best Places to Work 2024. We work hard to create a happy and inclusive culture for everyone and we're so proud to have made this list - as voted for by our very own colleagues! Ways of Working We offer hybrid working which varies across the business depending on the role you're in. Our Head Office is located in the Northern Quarter in Manchester City Centre. So if you are travelling by train, tram or bus we're perfectly located, plus we're surrounded by cool cafes, trendy bars and the best places to eat! Our working hours are 36.17 per week and our core working hours are between 10am - 4pm. Given we don't have strict working hours you can find the working pattern that's right for you. Our promise to you: We're an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Please know your application is being reviewed by a real human being, not AI. We value your interest in joining us and appreciate you taking the time to submit your application. What happens when you apply to a role at N Brown? As soon as we receive your application, we'll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck!
    Permanent
    Manchester
  • N BROWN
    N BROWN
    We're looking for a Senior Software Engineer experienced in JavaScript/Typescript/Node serverless microservices/AWS to join our Fintech team here at N Brown. As a member of the Castle project team, you'll be at the heart of a unique and exciting venture to assemble a new financial services platform. What type of person are we looking for? Driven by boundless curiosity and experimentally minded, always starting with 'why?'. Tenacious and persistent, willing to go above and beyond to deliver great outcomes. Focused and decisive, able to ruthlessly prioritise to stay on track. Energised by collaboration and a champion of radical candour. Believes as much in having fun as working hard. What will you do as a Senior Developer at N Brown? Designs, codes, verifies, tests, documents, amends and refactors complex programs/scripts and integration software services. Contributes to the selection of the software development methods, tools and techniques. Applies agreed standards and tools to achieve well-engineered outcomes. Participates in reviews of own work and leads reviews of colleagues' work. Designs complex software applications, components and modules. Reviews, verifies and improves own designs against specifications. Leads reviews of others' designs. Uses approved tools and techniques for specific deployment activities. Follows agreed procedures to identify and resolve issues with applications. Uses application management software and tools to collect agreed performance statistics. What skills and experience will you have? Strong command of JavaScript/Typescript. Hands-on experience with Node serverless microservices, whether it's AWS Lambdas or containerization managed through ECS or similar platforms. Familiarity with AWS serverless development and deployment frameworks, including the Serverless framework, AWS SAM, AWS CDK, and more. Emphasis on an API-first approach to software development. Proficiency in implementing unit and integration testing using frameworks like Jest. Expertise in consuming RESTful services, which includes adeptly handling JSON data. Proven experience in continuous integration practices, encompassing source control with Git, building processes (leveraging tools like Azure DevOps, Gitlab, or others), testing, auditing (utilizing tools like SonarQube), and deployment. Experience in Agile development methodologies. Knowledge of Terraform or a strong willingness to learn Terraform and apply Infrastructure as Code principles. Familiarity with Kafka or a strong willingness to learn Kafka and engage with event-driven architecture. Understanding of software design patterns What's in it for you? Hybrid working and flexible start times 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days Annual bonus scheme Enhanced maternity and adoption leave Company pension with up to 8% N Brown contribution Mental Health support both internally and externally, including access to our wellbeing champions and counselling services A range of financial wellbeing support Colleague discount across all N Brown brands Onsite café with subsidised rates and local restaurant discounts! Life Assurance and Private Medical Insurance Paid volunteer time - all our colleagues can take a full day paid to volunteer for a charity of their choice N Brown - who we are and why work for us? At N Brown, we're committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by 'championing inclusion, we'll become the most loved and trusted fashion retailer'. Diversity, Equity, Inclusion and Belonging are, therefore, at the heart of our culture. We're a forward-thinking digital retailer with a financial services proposition to be proud of. We're customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. We're experienced, with over 160 years of trading under our belt. We're inclusive, as we believe in fashion without boundaries; and we're sustainable, striving to make as little impact on the planet as possible. In May 2024 we were delighted to be named one of The Sunday Times Best Places to Work 2024. We work hard to create a happy and inclusive culture for everyone and we're so proud to have made this list - as voted for by our very own colleagues! Ways of Working We offer hybrid working which varies across the business depending on the role you're in. Our Head Office is located in the Northern Quarter in Manchester City Centre. So if you are travelling by train, tram or bus we're perfectly located, plus we're surrounded by cool cafes, trendy bars and the best places to eat! Our working hours are 36.17 per week and our core working hours are between 10am - 4pm. Given we don't have strict working hours you can find the working pattern that's right for you. Our promise to you: We're an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Please know your application is being reviewed by a real human being, not AI. We value your interest in joining us and appreciate you taking the time to submit your application. What happens when you apply to a role at N Brown? As soon as we receive your application, we'll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck!
    Permanent
    Manchester
  • N BROWN
    N BROWN
    Here at N Brown, we champion inclusivity by making our customers look and feel amazing. We don't believe that age, size, shape or background should stop anyone from feeling confident, stylish and happy with the way they look and feel. With our industry leading expertise in creating fashion that fits, we've been proudly breaking down these barriers for over 150 years. We help our customers to express themselves with stylish products, helpful services and flexible finance. Now, we're moving forward together, embracing innovation and new technology, to continue to delight our customers. You will be part of a team who have a strong strategy to grow beauty and are passionate about offering real beauty for the real woman in an inspiring way. Working here you'll explore everything the world of digital retail has to offer - asking questions, trying new things and chasing new opportunities. Combine this curiosity with the freedom to make your own decisions, take charge of projects and work flexibly, and you've got the perfect place to show your skills and learn new ones. It's fast and furious here at times, but this just means something new and exciting is always on the way. So, if you collaborate, think on your feet, embrace innovation and love rising to a challenge, your work with us will have a serious impact on the business, your career and our customers' lives. We are proud to be N Brown. Senior Merchandiser The Senior Merchandiser will work to deliver the product strategy by having the right stock in the right place at the right time. The aim is to maximise commercial opportunities through the effective management of inventory, driving demand and service through improved availability and forecasting and reducing markdown to maximise profit. What you'll be responsible for as a Senior Merchandiser: What will you do as an Senior Merchandiser at N Brown? Present weekly trade info within Division and generate performance data for promo activity Working alongside the buying team to produce a commercial range that will exceed both budget targets and customer expectations using Range Plan & Framework Maximise in season trading opportunities to ensure optimum profitability, working closely with the product co-ordination team. Deputise for the Head of Merchandising whenever required Accountable for the critical path to ensure that ranges are built, and orders raised to meet all required launch dates Using the WSSI, monitor our forward trading plans and commitment to ensure optimum stock levels are met and OTB (Open to Buy) maximised Own department production & fabric plans and ensure communicated to suppliers Cascade and communicate the relevant analysis and data to the team to ensure they deliver optimum availability and service levels Develop best practices across Product Team SME for Merch systems Work with team of Merchandisers & AMs to develop strategy for Division To recruit, performance manage, train, develop and motivate a team to ensure that the business and brand objectives are met What you will need to succeed as Senior Merchandiser: Degree or equivalent work-experience Ability to demonstrate the skills and competencies required for role Strong data and analytical skills Able to work collaboratively across the product and marketing teams Able to work under pressure to react to changing commercial and seasonal requirements Driven & motivated Retail experience preferred What's in it for you? 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days Annual bonus scheme Enhanced maternity and adoption leave Company pension with up to 8% N Brown contribution Mental Health support both internally and externally, including access to our wellbeing champions and counselling services A range of financial wellbeing support Colleague discount across all N Brown brands Onsite café with subsidised rates and local restaurant discounts! Life Assurance and Private Medical Insurance Paid volunteer time - all our colleagues can take a full day paid to volunteer for a charity of their choice Ways of Working We offer hybrid working which varies across the business depending on the role you're in. Our Head Office is located in the Northern Quarter in Manchester City Centre. So if you are travelling by train, tram or bus we're perfectly located, plus we're surrounded by cool cafes, trendy bars and the best places to eat! Our full-time working hours are 36.17 per week over 5-days. We don't have strict working hours therefore there is some flexibility around start and finish times as long as you are meeting the needs of the business. Our promise to you: We're an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. What happens when you apply to a role at N Brown? As soon as we receive your application, we'll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck! Employees in our business may have access to our customers' personal data therefore for a number of our roles, offers of employment are subject to a satisfactory criminal record check. Having a criminal record will not necessarily prevent an individual from obtaining a position with N Brown Group.
    Permanent
    Manchester
  • N BROWN
    N BROWN
    Here at N Brown, we champion inclusivity by making our customers look and feel amazing. We don't believe that age, size, shape or background should stop anyone from feeling confident, stylish and happy with the way they look and feel. With our industry leading expertise in creating fashion that fits, we've been proudly breaking down these barriers for over 150 years. We help our customers to express themselves with stylish products, helpful services and flexible finance. Now, we're moving forward together, embracing innovation and new technology, to continue to delight our customers. Working here you'll explore everything the world of digital retail has to offer - asking questions, trying new things and chasing new opportunities. Combine this curiosity with the freedom to make your own decisions, take charge of projects and work flexibly, and you've got the perfect place to show your skills and learn new ones. It's fast and furious here at times, but this just means something new and exciting is always on the way. So, if you collaborate, think on your feet, embrace innovation and love rising to a challenge, your work with us will have a serious impact on the business, your career and our customers' lives. We are proud to be N Brown The role Responsible for supporting Search & Browse activity, making data led decisions, leading to proven improvements in the customer experience. You will achieve this supporting your line manager in activating the Online Merchandising strategy. Improve the on-site Search & Browse experience, using product sequencing and recommendations to improve discoverability and engagement. Support in optimising web hierarchy, filters, and navigation through reporting and analysis. Implement improved product data enrichment, ensuring high-quality, complete data that supports site performance and experience. Use analytics tools (Google Analytics 4, BloomReach Insights, Power BI) to extract actionable insights that inform merchandising decisions. Improve how we utilise BloomReach (Search & Merch, Recommendations, Pathways) to drive improved customer outcomes. Work with your line manager to represent the Online Merchandising team in cross-functional meetings and initiatives across Trading, SEO, Merchandising, and Paid Media. Report on performance and insights, sharing clear action plans and outcomes with stakeholders across the business. Support general merchandising admin such as link building, attribute creation, sitewalking and reporting. Carry out additional duties as required in support of the broader team. Key tools Search & Browse: BloomReach, Fatwire Reporting: Google Analytics 4, BloomReach Insights, Power BI Microsoft: Word, Excel, PowerPoint Task/Process Management: JIRA, Confluence What's in it for you? 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days Annual bonus scheme Enhanced maternity and adoption leave Company pension with up to 8% N Brown contribution Mental Health support both internally and externally, including access to our wellbeing champions and counselling services A range of financial wellbeing support Colleague discount across all N Brown brands Onsite café with subsidised rates and local restaurant discounts! Life Assurance and Private Medical Insurance Paid volunteer time - all our colleagues can take a full day paid to volunteer for a charity of their choice Ways of Working We offer hybrid working which varies across the business depending on the role you're in. Our Head Office is located in the Northern Quarter in Manchester City Centre. So if you are travelling by train, tram or bus we're perfectly located, plus we're surrounded by cool cafes, trendy bars and the best places to eat! Our full-time working hours are 36.17 per week over 5-days. We don't have strict working hours therefore there is some flexibility around start and finish times as long as you are meeting the needs of the business. Our promise to you: We're an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. What happens when you apply to a role at N Brown? As soon as we receive your application, we'll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck! Employees in our business may have access to our customers' personal data therefore for a number of our roles, offers of employment are subject to a satisfactory criminal record check. Having a criminal record will not necessarily prevent an individual from obtaining a position with N Brown Group.
    Permanent
    Manchester
  • N BROWN
    N BROWN
    Here at N Brown, we champion inclusivity by making our customers look and feel amazing. We don't believe that age, size, shape or background should stop anyone from feeling confident, stylish and happy with the way they look and feel. With our industry leading expertise in creating fashion that fits, we've been proudly breaking down these barriers for over 150 years. We help our customers to express themselves with stylish products, helpful services and flexible finance. Now, we're moving forward together, embracing innovation and new technology, to continue to delight our customers. Working here you'll explore everything the world of digital retail has to offer - asking questions, trying new things and chasing new opportunities. Combine this curiosity with the freedom to make your own decisions, take charge of projects and work flexibly, and you've got the perfect place to show your skills and learn new ones. It's fast and furious here at times, but this just means something new and exciting is always on the way. So, if you collaborate, think on your feet, embrace innovation and love rising to a challenge, your work with us will have a serious impact on the business, your career and our customers' lives. We are proud to be N Brown. The role Responsible for proposing and implementing Search & Browse activity, making data led decisions, leading to proven improvements in the customer experience. You will achieve this working cross functionally with other departments to deliver real value for the business. Role Responsibilities Own the on-site Search & Browse experience, using product sequencing and recommendations to improve discoverability and engagement. Lead the development and implementation of product rankings A/B tests, aligned with KPIs such as Revenue, Margin, Add-to-Cart Rate, Conversion Rate, Revenue per Visit, and Average Order Value. Manage and optimise web hierarchy, filters, and navigation, collaborating with UX, SEO, Buying, and Trading teams. Drive product data enrichment, ensuring high-quality, complete data that supports site performance and experience. Identify personalisation opportunities to improve user journeys through relevant product recommendations and search results. Use analytics tools (Google Analytics 4, BloomReach Insights, Power BI) to extract actionable insights that inform merchandising decisions. Continuously improve processes and workflows within BloomReach (Search & Merch, Recommendations, Pathways). Represent the Online Merchandising team in cross-functional meetings and initiatives across Trading, SEO, Merchandising, and Paid Media. Report on performance and insights, sharing clear action plans and outcomes with stakeholders across the business. Line manage, train, and develop the Online Merchandising Assistants, supporting both day-to-day operations and long-term career progression. Support general merchandising admin such as link building, attribute creation, sitewalking and reporting. Carry out additional duties as required in support of the broader team. Key tools Search & Browse: BloomReach, Fatwire Reporting: Google Analytics 4, BloomReach Insights, Power BI Microsoft: Word, Excel, PowerPoint Task/Process Management: JIRA, Confluence What's in it for you? 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days Annual bonus scheme Enhanced maternity and adoption leave Company pension with up to 8% N Brown contribution Mental Health support both internally and externally, including access to our wellbeing champions and counselling services A range of financial wellbeing support Colleague discount across all N Brown brands Onsite café with subsidised rates and local restaurant discounts! Life Assurance and Private Medical Insurance Paid volunteer time - all our colleagues can take a full day paid to volunteer for a charity of their choice Ways of Working We offer hybrid working which varies across the business depending on the role you're in. Our Head Office is located in the Northern Quarter in Manchester City Centre. So if you are travelling by train, tram or bus we're perfectly located, plus we're surrounded by cool cafes, trendy bars and the best places to eat! Our full-time working hours are 36.17 per week over 5-days. We don't have strict working hours therefore there is some flexibility around start and finish times as long as you are meeting the needs of the business. Our promise to you: We're an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. What happens when you apply to a role at N Brown? As soon as we receive your application, we'll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck! Employees in our business may have access to our customers' personal data therefore for a number of our roles, offers of employment are subject to a satisfactory criminal record check. Having a criminal record will not necessarily prevent an individual from obtaining a position with N Brown Group.
    Permanent
    Manchester
  • N BROWN
    N BROWN
    We're looking for an experienced Digital Product Manager to join us here at N Brown Group! The ideal candidate will be able to quantify real customer problems, collaborating with stakeholders across the business to gather their requirements and understanding of where the Retail and/or E-Commerce Payments market is today as well as what other e-commerce companies are doing. Then working with your squad including developers, designers and analysts to create experiences that solve these problems. You must have previous experience of working in product and have experience working within an agile enterprise. What will you do as a Digital Product Manager at N Brown? Engage with stakeholders to formulate the vision, strategy and roadmap for your product and execute it well by delivering high quality customer experiences that solve real customer problems Understanding of product market fit and the iterative process to creating products (minimum viable product, minimum marketable product etc) Understand key user personas, customers & stakeholders for your product Go to person for customer product - you know the product inside and out so can champion its features Effectively document and explain new requirements to the squad using user stories, personas, and acceptance tests and help the team in breaking down pieces of work/epic into smaller, deliverable chunks of value that can be delivered faster Collate and analyse data to drive prioritisation and decision making Steer sprint/release planning sessions by working with colleagues to plan sprints/releases that deliver maximum business value in least effort Create and own OKRs which align to the product/business strategy Monitor competitor activity and overseas market trends Drive the acceptance and adoption of ideas and improvements with product and technology stakeholders Present to other areas of the business (monthly showcase/quarterly business review) on your product with a focus on value delivered Lead discovery work for a new customer problem, collaborating with developers and UX to prototype and validate hypotheses Clear prioritisation to always work on the most important initiative at that moment in time Provide support to peers in the product community and wider product leadership team What skills and experience will you have? Knowledge and experience of product management best practice & methodologies. Proven success of having managed a complex product that led to the delivery of significant value to your stakeholders Customer centric mentality, prioritising work that solves real customer problems Clear communicator who can explain complex technology approaches to non-technical audiences Effective at stakeholder management - the right people know the right level of information Understand user research/design thinking concepts and applied those for your product work Good knowledge in the use of tools & techniques for backlog prioritisation, managing dependencies and for gaining insights using available data points Broad knowledge and understanding of the technologies relevant to product management Knowledge and experience of software development methodologies and processes What's in it for you? Hybrid working (2-3 days in the office at a minimum) 24 days holiday (+ 8 bank holidays) Annual bonus scheme Enhanced maternity and adoption leave Company pension with up to 8% N Brown contribution Mental Health support both internally and externally, including access to our wellbeing champions and counselling services A range of financial wellbeing support Colleague discount across all N Brown brands Onsite café with subsidised rates and local restaurant discounts! Life Assurance and Private Medical Insurance Paid volunteer time - all our colleagues can take a full day paid to volunteer for a charity of their choice N Brown - who we are and why work for us? At N Brown, we're committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by 'championing inclusion, we'll become the most loved and trusted fashion retailer'. Diversity, Equity, Inclusion and Belonging are, therefore, at the heart of our culture. We're a forward-thinking digital retailer with a financial services proposition to be proud of. We're customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. We're experienced, with over 160 years of trading under our belt. We're inclusive, as we believe in fashion without boundaries; and we're sustainable, striving to make as little impact on the planet as possible. In May 2024 we were delighted to be named one of The Sunday Times Best Places to Work 2024. We work hard to create a happy and inclusive culture for everyone and we're so proud to have made this list - as voted for by our very own colleagues! Ways of Working We offer hybrid working which varies across the business depending on the role you're in. Our Head Office is located in the Northern Quarter in Manchester City Centre. So if you are travelling by train, tram or bus we're perfectly located, plus we're surrounded by cool cafes, trendy bars and the best places to eat! Our working hours are 36.17 per week and our core working hours are between 10am - 4pm. Given we don't have strict working hours you can find the working pattern that's right for you. Our promise to you: We're an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. What happens when you apply to a role at N Brown? As soon as we receive your application, we'll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck!
    Permanent
    Manchester
  • N BROWN
    N BROWN
    We're looking for a Team Leader to join our Logistics team! As a Team Leader for N Brown you'll work to effectively manage operational processes, resource and colleagues within our Logistics operation. You'll provide an excellent customer experience for all of our internal and external customers within agreed objectives and SLA's and you'll drive change through a continuous improvement culture. We're looking for people that are passionate about leading people and you'll be a role model for our core behaviours and be a true advocate for our culture! Shift pattern: 4 days on 4 days off. Your working hours will be 1:30pm to 1am. Location: Our Logistics hub is located in Shaw, Oldham. It can be easily accessed via Tram which is a just few minutes walk away and we also offer free car parking for anyone who wishes to drive to the site What will you do as a Team Leader at N Brown? You'll lead ,support, motivate, train and develop the Logistics Operational colleagues in your team to ensure our Logistics Operational objectives are met. You'll accurately log colleague time and attendance and you'll ensure all colleagues absence is managed in line with N Brown policy. You'll make sure that delivery of all Health & Safety (including all current COVID) measures and housekeeping requirements are maintained and you'll ensure there is a safe and clean environment for all colleagues and visitors on the Logistics sites. You'll work to achieve production and compliance targets and SLA's whilst making sure that we are using the most cost effective use of resource and services. You'll also respond to adjustments in production plans and assign resource where needed. You'll deliver the departmental budgets through effective manpower, planning and performance management. You'll review performance and quality for your area of responsibility and provide weekly cost analysis. You'll also review and respond to direction to investigate trends in MI. You'll be flexible with start/finish times of shift in order to plan the day and provide accurate details for handovers for colleagues and be open to support business needs with flexibility of overtime when required. You'll be multiskilled to manage several departments outside of your main department. You'll identify process improvements and support implementation through the use of lean six sigma methodology to ensure the logistics operation is efficient and flexible to meet our customer demands. What skills and experience will you have? To be the voice for your colleagues. Champion a true team culture for your colleagues. Champion People and Engagement initiatives for your team. Create a supportive, inclusive environment where your team are encouraged to do their best. Be open to feedback from your team and create ideas to improve colleague experience. Act as role models. Communicate honestly with colleagues. What's in it for you? * 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days * Annual bonus scheme * Enhanced maternity and adoption leave * Company pension with up to 8% N Brown contribution * Mental Health support both internally and externally, including access to our wellbeing champions and counselling services * A range of financial wellbeing support * Colleague discount across all N Brown brands * Life assurance * Onsite café with subsidised rates and local restaurant discounts! * Paid volunteer time - all our colleagues can take a full day paid to volunteer for a charity of their choice N Brown - who we are and why work for us? At N Brown, we're committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by 'championing inclusion, we'll become the most loved and trusted fashion retailer'. Diversity, Equity, Inclusion and Belonging are, therefore, at the heart of our culture. We're a forward-thinking digital retailer with a financial services proposition to be proud of. We're customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. We're experienced, with over 160 years of trading under our belt. We're inclusive, as we believe in fashion without boundaries; and we're sustainable, striving to make as little impact on the planet as possible. In May 2024 we were delighted to be named one of The Sunday Times Best Places to Work 2024. We work hard to create a happy and inclusive culture for everyone and we're so proud to have made this list - as voted for by our very own colleagues! Our promise to you: We're an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. What happens when you apply to a role at N Brown? As soon as we receive your application, we'll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck!
    Permanent
    Shaw
  • N BROWN
    N BROWN
    We're looking for a Senior Shift Engineer to join our Engineering team! We're looking for a Senior Continental Shift Engineer to join our Logistics team! As A Senior Shift Engineer you'll manage the engineering maintenance engineers and support the maintenance team leader in order to provide shift support in line with departmental business objectives, performing reactive, predictive, and planned maintenance on all sites engineering areas of responsibility and automation equipment. This role requires working across our logistics sites -you'll primarily be at Shaw but will also be expected to cover sister sites as and when required. Shift pattern: You'll work an average of 42 hours a week - Continental shift pattern What will you do as a Senior Shift Engineer at N Brown? You'll assist the Team Leader to Ensure that the engineering shift team are adequately trained and certified in order that they can perform their daily tasks in accordance with Health & Safety requirements. You'll ensure all daily planned and routine work is completed and to ensure that all breakdowns are attended to and rectified in a line with departmental objectives in a safe manner, causing minimum downtime and preventing business disruption. You'll assist the Team Leader to Ensure recommended and additional spares where required are in the stores, recording and managing spares usage in line with stores procedures and the purchasing system. You'll assist the Team Leader to Effectively lead, motivate, and discipline the team of maintenance engineers, and apprentices, against departmental responsibilities, objectives and KPI, s (Key performance indicators). You'll maintain a hands-on approach when required, to assist the engineers on specific tasks or to cover staff shortages. You'll promote continuous improvements and change through own initiatives. -Actively promote Health and Safety within the team ensuring standard activities have been assessed and have SOP, S written for them. (Standard operating procedures.) You'll maintain a sufficiently hands on role to ensure technical and practical help is provided when necessary. You'll ensure all relevant H&S regulations and safe systems of work are adhered to. Issue and manage permit to works in line with procedures when the Team leader is not present. You'll set-up and run external contracts working with procurement and the Team Leader to support activities in specialist areas, liaising with such contractors when they attend site as necessary. What skills and experience will you have? You'll be a technically competent and qualified engineering professional is required to understand the engineering service requirements for automated equipment. You'll have a minimum of 5 years gained within an engineering role involving automated equipment. Experience of managing teams and/or contractors. You'll have a full Engineering Apprenticeship, able to effectively manage a team of engineers against departmental/business objectives. What's in it for you? 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days Annual bonus scheme Enhanced maternity and adoption leave Access to Apricity, a self-funding IVF benefit at a reduced rate Company pension with up to 8% N Brown contribution Mental Health support both internally and externally, including access to our wellbeing champions and counselling services A range of financial wellbeing support Colleague discount across all N Brown brands Onsite café with subsidised rates and local restaurant discounts! Life Assurance Paid volunteer time - all our colleagues can take a full day paid to volunteer for a charity of their choice N Brown - who we are and why work for us? At N Brown, we're committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by 'championing inclusion, we'll become the most loved and trusted fashion retailer'. Diversity, Equity, Inclusion and Belonging are, therefore, at the heart of our culture. We're a forward-thinking digital retailer with a financial services proposition to be proud of. We're customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. We're experienced, with over 160 years of trading under our belt. We're inclusive, as we believe in fashion without boundaries; and we're sustainable, striving to make as little impact on the planet as possible. In May 2024 we were delighted to be named one of The Sunday Times Best Places to Work 2024. We work hard to create a happy and inclusive culture for everyone and we're so proud to have made this list - as voted for by our very own colleagues! Our promise to you: We're an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. What happens when you apply to a role at N Brown? As soon as we receive your application, we'll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck!
    Permanent
    Shaw
  • N BROWN
    N BROWN
    We're looking for a Quality Engineering Manager to join our Fintech team here at N Brown. What will you do as a Quality Engineering Manager at N Brown? Lead the Testing Centre of Excellence to drive best practices, consistent standards, and strategic direction for all aspects of testing-both manual and automated-across all squads. Define and maintain the overall test strategy, ensuring that quality is embedded throughout the software delivery lifecycle and that no gaps exist in test coverage or approach across the platform. Line manages a team of manual test analysts and automation testers who are embedded within agile delivery squads, supporting their career development, coaching, and technical growth. While squad leads are responsible for day-to-day work allocation, you're accountable for ensuring that testing is carried out to a consistently high standard, aligned to the organisation's testing strategy, tooling, and processes. Collaborate closely with Technical Leads, Product Owners, and QA team members to ensure that testing practices support reliable, secure, and scalable delivery. Identifying and driving opportunities for test automation, continuous testing, and quality improvements, working hands-on where needed to implement tools, frameworks, or improvements that uplift testing capability across squads. Identifying and assessing new and emerging technologies, products, services, methods and techniques. What skills and experience will you have? Proven experience defining and executing QA strategies that blend manual and automated testing; able to lead testing initiatives end-to-end across the SDLC. Hands-on experience writing and maintaining automated functional/E2E tests using TypeScript and Jest, with a focus on stability and maintainability. Experience designing and executing performance and load tests using tools like JMeter, with a deep understanding of interpreting metrics and tuning systems. Strong manual testing background with a knack for identifying edge cases, usability issues, and high-risk areas; able to guide exploratory testing efforts when automation is insufficient. Experience setting up test data strategies, using fixtures/factories, and implementing mocks/stubs for services, APIs, and external dependencies to support reliable automation. Deep integration of test suites into CI/CD pipelines, enabling early feedback and fail-fast workflows; collaborates with developers to promote testability and quality from the start. Leads by example with code, test design, and reviews; mentors' testers and developers in quality practices and fosters a culture of shared responsibility for quality. What's in it for you? Hybrid working 24 days holiday (+ 8 bank holidays) Annual bonus scheme Enhanced maternity and adoption leave Company pension with up to 8% N Brown contribution Mental Health support both internally and externally, including access to our wellbeing champions and counselling services A range of financial wellbeing support Colleague discount across all N Brown brands Onsite café with subsidised rates and local restaurant discounts! Life Assurance and Private Medical Insurance Paid volunteer time - all our colleagues can take a full day paid to volunteer for a charity of their choice N Brown - who we are and why work for us? At N Brown, we're committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by 'championing inclusion, we'll become the most loved and trusted fashion retailer'. Diversity, Equity, Inclusion and Belonging are, therefore, at the heart of our culture. We're a forward-thinking digital retailer with a financial services proposition to be proud of. We're customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. We're experienced, with over 160 years of trading under our belt. We're inclusive, as we believe in fashion without boundaries; and we're sustainable, striving to make as little impact on the planet as possible. In May 2024 we were delighted to be named one of The Sunday Times Best Places to Work 2024. We work hard to create a happy and inclusive culture for everyone and we're so proud to have made this list - as voted for by our very own colleagues! Ways of Working We offer hybrid working which varies across the business depending on the role you're in. Our Head Office is located in the Northern Quarter in Manchester City Centre. So if you are travelling by train, tram or bus we're perfectly located, plus we're surrounded by cool cafes, trendy bars and the best places to eat! Our working hours are 36.17 per week and our core working hours are between 10am - 4pm. Given we don't have strict working hours you can find the working pattern that's right for you. Our promise to you: We're an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Please know your application is being reviewed by a real human being, not AI. We value your interest in joining us and appreciate you taking the time to submit your application. What happens when you apply to a role at N Brown? As soon as we receive your application, we'll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck!
    Permanent
    Manchester