LA PRAIRIE GROUP careers

Are you passionate about retail and are driven by the world of luxury skincare? La Prairie at Harrods, one of London's most prestigious retail destinations, offers an exceptional opportunity to lead one of our most iconic counters. As a Business Manager, you will oversee a team of 11 beauty consultants and therapists, driving business growth and delivering exceptional client experiences that embody the La Prairie standard of excellence. You will be responsible for achieving and maximizing retail objectives, elevating brand presence, and ensuring the highest level of in-store presentation consistent with La Prairie's luxury heritage. Through strategic leadership, effective recruitment, and performance management, you will inspire your team and act as a role model to provide best-in-class service and transform every customer interaction into a true luxury experience. Your goal will be to strengthen La Prairie's position within the skincare category, in full alignment with the brand's strategic vision and roadmap. Main Accountabilities Business Planning Deliver annual retail sales targets through effective business planning and strategy execution. Define and monitor weekly sales targets, providing clear rationale and performance updates. Drive retail growth by developing and reviewing business plans and event activities; share detailed progress reports twice yearly. Identify new sales opportunities within brand guidelines and assess their effectiveness. Take ownership of performance, providing management with insights, corrective actions, and high-quality weekly door reports. Partner with the Stock Controller to monitor stock levels, optimize stock age, manage testers, and ensure timely corrective actions. Communicate risks and opportunities promptly to Head Office teams. Manage team absences proactively to ensure full counter coverage. Guarantee 100% accuracy and compliance in all sales reporting, including IPPOS and clienteling systems. Team Development & Performance Management Lead, coach, and develop a team of Beauty Consultants, ensuring excellence in performance, conduct, and client service. Define the optimum field needs & structure annually to align staffing needs with sales targets and profitability, making adjustments as needed. Effectively manage our BA's to Foster collaboration and adherence to brand standards, including grooming, professional behavior, and in-store best practices. Build and motivate high-performing teams that consistently meet or exceed KPIs. Partner with the Retail Coach to analyze KPIs, identify training needs, and enhance sell-out performance. Implement company strategy across counter and nurture strong relationships with store management teams. Marketing & Merchandising Implementation Ensure flawless execution of in-store marketing activities in line with brand guidelines and strategy. Maintain strict adherence to merchandising standards, optimizing use of collateral, samples, and visual assets to maximize retail impact. Uphold the La Prairie luxury image through impeccable counter presentation and consultant grooming standards. Store Relationships & Communication Conduct and document regular business meetings with department and store managers to present strategy updates, review performance, and discuss promotional activities. Identify and leverage local opportunities for events, additional retail spaces, and personal shopping initiatives to drive brand visibility and sales. In return, La Prairie offers A competitive salary and discretionary commission scheme 33 holiday days (including bank holidays) Generous product allocation & discount Long Service Awards starting with 3 years' service A free product to try every time there is a new launch Contributory pension scheme - 5% employer contribution Employee referral bonuses A range of opportunities to develop and grow personally and professionally 24/7 Access to Employee Assistance Programme called Lyrahealth Annual performance reviews so you know your La Prairie career is going in the right direction Reports to: South Regional Sales Manager We look forward to receiving your application.

Are you passionate about luxury skincare, and exceptional customer experience? We're hiring! Due to an expansion, La Prairie are looking for dynamic Business Managers for key London flagship stores in early 2025. We would love to hear from candidates who are considering their next move in luxury beauty and would like to be considered for any future Business Manager vacancies. Our Business Managers have varied roles, with specific responsibility for achieving and maximising the accounts retail performance and delivering key performance indicators. The Key Accountabilities of the role include the following: Business Planning: Contribute to define the weekly sales Targets (market and by store level) as well as LE updates with rationale behind the proposal Drive retail growth at counter by developing or reviewing business plans and event activities, share twice a year every months detailed view on the plans To identify new opportunities and ideas to drive sales within brand parameters and tools and evaluate effectiveness Be the leader and owner of the performance in respective area, feed management with regular and valuable insights on the performance and corrective actions, be responsible of the quality of the weekly performance sharing by door to ensure insights and impactful corrective actions Ensure 100% compliance and accuracy of all sales reporting data including IPPOS and clientelling Developing, motivating performance of in store teams: To effectively manage our BA's to ensure collaboration and field work as per guidelines and brand needs (practice, behavior with colleagues and clients, respect of grooming guidelines, etc) and when necessary working in partnership with RSM manager. Create and motivate strong in store teams that work together to at least meet -ideally exceed KPIs targets- Through regular assessment of KPI's in partnership with the Retail coach identify ongoing needs and develop our sell out service, and improve performance Implementation of Company marketing and merchandising program: Follow up the execution of in-store marketing activity, be the guardians of the implementation as per brand guidelines and strategy Ensuring that the merchandising guidelines are adhered to and that collateral, samples and other support is used to maximize retail effectiveness Managing store relationships and communication: Undertake and record regular business meetings with retailer department/store managers, present business strategy updates including promotional programs and review consultant performance To find appropriate local opportunities for Events, additional sites, and personal shopping spaces Applicants for these positions should be able to demonstrate the following skills & experience: Passionate about luxury beauty and excpetional service Have experience of working in the luxury industry in beauty Experience of managing a team, leading by example, providing clear and honest feedback to ensure the team exceeds expectations Driven to exceed KPI's and motivated by achievement of self and team Dedicated to delivering a memorable customer experience Strong communication and interpersonal skills In return, La Prairie offers: A competitive salary and discretionary bonus scheme 33 holiday days (including bank holidays, this will be pro-rata to your working days) Generous product allocation & discount A collaborative, dynamic work envirnoment Ongoing training to enhance your expertise Opportunties for growth in a globally recognised brand A free product to try every time there is a new launch Contributory pension scheme - 5% employer contribution

Are you passionate about luxury skincare, and exceptional customer experience? We're hiring! Due to an expansion, La Prairie are looking for dynamic Account Managers for key London flagship stores in early 2025. We would love to hear from candidates who are considering their next move in luxury beauty and would like to be considered for any future Account Manager vacancies. Our Account Managers have varied roles, with specific responsibility for implementing effective weekly business plans and working towards maximising the retail performance targets. Successful candidates will have the opportunity to work with our incredible existing clients whilst working towards recruiting new customers to the brand. Depending on the location you will have the chance to utilise our beauty room to enhance the customer experience but also host on/off counter events. Main responsibilities To achieve sales by using La Prairie's selling and Training guidelines. Set weekly and monthly targets for the team and counter Traffic stop with 'new' launches or marketing focused promotions Listen and identify customer needs Invite every customer to sit down and have a skincare consultation Proactively organise external events to generate business Ensure the counter is fully stocked and that all products are displayed and stored in line with visual merchandising guidelines Applicants for this position must be able to demonstrate the following skills and experience: NVQ level 3 in Beauty Therapy not essential but desired Experience of providing high quality skincare treatments to clients In return, La Prairie offers. A competitive salary and discretionary commission scheme 33 holiday days (including bank holidays) Long Service Awards starting with 3 years' service A free product to try every time there is a new launch Contributory pension scheme - 5% employer contribution Employee referral bonuses Annual performance reviews so you know your La Prairie career is going in the right direction

Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? then the La Prairie Counter at Harvey Nichols, Edinburgh might be of interest to you. As full time La Prairie Beauty Consultant working 2 days a week, you will be our Maison Ambassador. Ensuring a delightful and exceptional personalised skincare luxury service, building meaningful and long-lasting relationships with our discerning client, creating carefully curated experiences and perfect etiquette. Main Accountabilities Make smart business decisions based on brand and business ambition Achieve the sales objectives based on retention and recruitment of clients, especially High Net Worth Individuals and existing VIPs. Guarantee meaningful business relationships across the store, especially with Personal Shoppers, concierges, etc Ensure retail excellence is always performed, maintaining the highest standards of housekeeping and retail standards are maintained at the point of sale Create a deep connection with the client to understand their needs, build trust and long-lasting relationship Pro-actively introduce and recommend relevant products, ensuring a personalised 1:1 luxury and professional service at all times Engage clients and maintain relationships using La Prairie's clienteling tools and systems Be knowledgeable on all products, ensuring the heritage, skin science and benefits are always conveyed in a relevant way to the client Ensure exceptional service through encouraging the application of products either on counter or within the cabin Qualifications Exceptional service mindset - you take pleasure and satisfaction in providing an outstanding service to your clients Strong retail experience Real passion for beauty and skincare with an affinity for luxury, always striving for excellence Strong business acumen to drive sales and go beyond business objectives Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service Ability to build relationships throughout the store to find new opportunities Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions. NVQ level 3 in Beauty Therapy, with experience of providing high quality skincare treatments to clients (desired but not essential) In return, La Prairie offers A good salary with a new competitive commission scheme 33 holiday days (including bank holidays) pro-rated based on working days Generous product allocation & discount Long Service Awards starting with 3 years' service Gratis of new launches Contributory pension scheme - 5% employer contribution Employee referral bonuses

Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? then the La Prairie Counter at Selfridges, Birmingham might be of interest to you. As part time La Prairie Beauty Consultant working 2 days a week, you will be our Maison Ambassador. Ensuring a delightful and exceptional personalised skincare luxury service, building meaningful and long-lasting relationships with our discerning client, creating carefully curated experiences and perfect etiquette. Main Accountabilities Make smart business decisions based on brand and business ambition Achieve the sales objectives based on retention and recruitment of clients, especially High Net Worth Individuals and existing VIPs. Guarantee meaningful business relationships across the store, especially with Personal Shoppers, concierges, etc Ensure retail excellence is always performed, maintaining the highest standards of housekeeping and retail standards are maintained at the point of sale Create a deep connection with the client to understand their needs, build trust and long-lasting relationship Pro-actively introduce and recommend relevant products, ensuring a personalised 1:1 luxury and professional service at all times Engage clients and maintain relationships using La Prairie's clienteling tools and systems Be knowledgeable on all products, ensuring the heritage, skin science and benefits are always conveyed in a relevant way to the client Ensure exceptional service through encouraging the application of products either on counter or within the cabin Qualifications Exceptional service mindset - you take pleasure and satisfaction in providing an outstanding service to your clients Strong retail experience NVQ level 3 in Beauty Therapy (desired but not essential) Real passion for beauty and skincare with an affinity for luxury, always striving for excellence Strong business acumen to drive sales and go beyond business objectives Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service Ability to build relationships throughout the store to find new opportunities Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions. In return, La Prairie offers A good salary with a new competitive commission scheme 33 holiday days (including bank holidays) pro-rated based on working days Generous product allocation & discount Long Service Awards starting with 3 years' service Gratis of new launches Contributory pension scheme - 5% employer contribution Employee referral bonuses

Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging Therapies? We are looking for an Account Manager to join our North Region. You will be responsible for managing our counter in Manchester. You will implement effective weekly business plans and you will work towards maximising the retail performance targets. You will be solely accountable for the sales and performance of the account and will have the opportunity to make new connections in Manchester whilst working towards recruiting new customers to the brand. You will also have the chance to utilise our beauty room to enhance the customer experience but also host on/off counter animations. Main responsibilities To achieve sales by using La Prairie's selling and Training guidelines: Achieve targets and business plan effectively including creating outreach opportunities and partnering your host store to offer the ultimate La Prairie experience Traffic stop daily in store to recruit prospective clients to your business Invite every customer to sit down and have a skincare consultation: listening and identifying the customers' needs Proactively organise external events to generate sales and recruiting new clients to your counter Ensure the counter is represented to exemplary standards and you effectively communicate with all relevant La Prairie departments Qualifications Applicants for this position must be able to demonstrate the following skills and experience: NVQ level 3 in Beauty Therapy Experience of providing high quality skincare treatments to clients Exceptional service mindset - you take pleasure and satisfaction in providing an outstanding service to your clients Strong retail experience Real passion for beauty and skincare with an affinity for luxury, always striving for excellence Strong business acumen to drive sales and go beyond business objectives Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service Ability to build relationships throughout the store to find new opportunities Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions. In return, La Prairie offers: A good salary with a new competitive commission scheme 33 holiday days (including bank holidays) pro-rated based on working days Generous product allocation & discount Long Service Awards starting with 3 years' service Gratis of new launches Contributory pension scheme - 5% employer contribution Employee referral bonuses

Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? then the La Prairie Counter at Harvey Nichols, Leeds might be of interest to you. As part time La Prairie Beauty Consultant working 3 days a week, you will be our Maison Ambassador. Ensuring a delightful and exceptional personalised skincare luxury service, building meaningful and long-lasting relationships with our discerning client, creating carefully curated experiences and perfect etiquette. Main Accountabilities Make smart business decisions based on brand and business ambition Achieve the sales objectives based on retention and recruitment of clients, especially High Net Worth Individuals and existing VIPs. Guarantee meaningful business relationships across the store, especially with Personal Shoppers, concierges, etc Ensure retail excellence is always performed, maintaining the highest standards of housekeeping and retail standards are maintained at the point of sale Create a deep connection with the client to understand their needs, build trust and long-lasting relationship Pro-actively introduce and recommend relevant products, ensuring a personalised 1:1 luxury and professional service at all times Engage clients and maintain relationships using La Prairie's clienteling tools and systems Be knowledgeable on all products, ensuring the heritage, skin science and benefits are always conveyed in a relevant way to the client Ensure exceptional service through encouraging the application of products either on counter or within the cabin Qualifications Exceptional service mindset - you take pleasure and satisfaction in providing an outstanding service to your clients Strong retail experience Real passion for beauty and skincare with an affinity for luxury, always striving for excellence Strong business acumen to drive sales and go beyond business objectives Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service Ability to build relationships throughout the store to find new opportunities Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions. NVQ level 3 in Beauty Therapy, with experience of providing high quality skincare treatments to clients In return, La Prairie offers A good salary with a new competitive commission scheme 33 holiday days (including bank holidays) pro-rated based on working days Generous product allocation & discount Long Service Awards starting with 3 years' service Gratis of new launches Contributory pension scheme - 5% employer contribution Employee referral bonuses

Are you a strategic finance leader with a passion for luxury beauty? Then the Finance Director role for La Prairie & Chantecaille could be for you. You'll partner closely with the UK General Manager to shape financial strategy, drive performance, and guide business decisions across both brands. This role combines leadership, analysis, and strategic planning to deliver sustainable growth and operational excellence. Role Purpose/Mission: The role serves as a strategic business partner, overseeing all financial aspects of business and drive the UK's financial strategy and planning across the 2 brands. Meanwhile, they will take on the responsibility of assessing financial performance and evaluating possible risks and investments to achieve quick win and long term objectives in line with Global. They will act as a strategic thinker who can make the most profitable decisions from Finance perspective and partner closely with the UK General Manager. Main Accountabilities Forecasting and Annual Business Planning Shapes the finance priorities and strategy of the UK for La Prairie and Chantecaille, in alignment with GM and Regional VP Manage regular forecasting cycles Annual Business Plan process in very close cooperation with the GM, Regional VP, Group Controlling Strategy Drive development and implementation of strategies / roadmaps from financial perspective for company in collaboration with key business stakeholders to achieve organizational objectives. Interpret a comprehensive understanding of revenue management and ROI principles across the entire business, driving data-driven decisions that enhance revenue growth and profitability through insightful analysis. Establish and enforce financial management policies, accounting supervision, and inventory control procedures, ensuring effective implementation through regular monitoring and evaluation. Controlling Lead financial planning and forecasting processes, analyze performance and risks to support informed business decisions, ensuring all major company decisions are made with a thorough understanding of financial implications. Manage risks and opportunities, ensuring the achievement of financial controlling objectives. Drive continuous improvement in financial and controlling functions, identifying opportunities to enhance efficiency and cost-effectiveness across the organization. Accounting Monitor and ensure the accuracy of financial statements, reporting in line with Global and system standards, to ensure a secure and efficient accounting process. Maintain strong collaboration with both internal and external auditors to ensure financial and operational procedures comply with group standards and regulatory requirements. Team Management Lead the local Chantecaille Finance Team Support the BSS Shared Service Centre team ensuring smooth communication and collaboration Tax & Treasury Prepare timely and accurate taxation reports to satisfy local taxation requirements. Search the support from Global or external tax advisors where appropriate. Plan and monitor cash flows to maintain an optimal cash position for the company, ensuring efficient management of liquid funds. Knowledge, Skills and Experience Bachelor degree and above in Financial Management or equivalent, with ACA, ACCA, CIMA qualification is preferred. Advanced knowledge of financial planning & analysis (FP&A), accounting standards (IFRS/GAAP), budgeting, forecasting, and variance analysis. Experience with financial systems, ERP tools, and reporting software - SAP. Significant experience in multinational companies, ideally within beauty industry. Superior analytical and problem-solving skills, and the ability to exercise sound judgement and make decision based on accurate and timely analyses. Significant experience working with external auditors, internal controls and compliance-related issue. High level of integrity and dependability with a strong sense of urgency and results-orientation. A collaborative team player among all cross functional teams & external stakeholders with strong leadership to inspire others. In return we offer: A good salary with a new competitive commission scheme 33 holiday days (including bank holidays) pro-rated based on working days Generous product allocation & discount Long Service Awards starting with 3 years' service Gratis of new launches Contributory pension scheme - 5% employer contribution Employee referral bonuses