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CHRISTIAN DIOR COUTURE careers


18 Job offers

  • CHRISTIAN DIOR COUTURE
    CHRISTIAN DIOR COUTURE
    Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior. Located in Harrods Ready to Wear Department, you will be the face of the House of Dior as an operations associate. In charge of welcoming the clients, you will provide a professional, attentive and impeccable service to our clients ensuring their experience is unique and exceptional. Responsibilities Welcome clients to Dior Harrods. Understand clients’ needs and orientate them in the boutique to the relevant universe Assist and ensure a flawless, upscale, professional and high standard guest service experiences Answers questions & assist clients with reasonable requests Keep the Boutique entry clean & neat at all time Hail taxis & open its doors for clients Take & provide clients with umbrellas Keep an eye out for suspicious activity in and around the entrance of the boutique Fitting Room Preparation (OTOS – One to One Selling) Clear, clean, and reset all RTW Suites to luxury standards. Steam and rehang garments neatly. Ensure all garments are properly ticketed and in pristine condition. Prepare specific fitting room setups as per VM direction or OTO appointments. Gift Wrapping and Packaging Perform high-standard wrapping using to the highest level of care, following Dior guidelines.Replenish and organize all wrapping supplies (ribbons, boxes, tissue paper). Pre-wrap common items for efficiency during peak periods. Handle wrapping for OTOS and personal shopping clients. Packaging products for sale or shipment. VM Standards Maintenance Re-align floor fixtures and Suites to the latest VM guidelines. Re-merchandise any disordered or sold-down areas. Clean mannequins, mirrors, plinths, and VM props. Replace worn signage or tickets as needed. Ensuring all products meet quality standards. Client Relation Treat all customer data with the upmost: confidentiality and sensitivity. Ensure all clients receive the highest standards of customer service. Demonstrate excellent product and range knowledge. Attend team meetings and make a positive contribution to discussion. Support, when required, the selling team to maximize the boutique’s performance.Must be available to work full-time, Monday to Sunday availability.
    Permanent
    London
  • CHRISTIAN DIOR COUTURE
    CHRISTIAN DIOR COUTURE
    Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share the passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have a natural enthusiasm and passion about being part of the House of Dior. We are currently seeking for new resourceful team members to join our London Selfridges Concession for a 6 month internship. You will receive coaching to develop the highest standards of customer service, product training and the opportunity to learn from our experienced teams and develop your sales skills in a luxury environment. Please note: Candidates must be available to work full-time 40 hours per week, with Monday to Sunday flexibility and has the right to work in the UK. Build and maintain strong relationships to ensure each client receives a consistent and professional service Display a genuine passion for luxury and interest in the retail and fashion industries Consistently maintain high standards, a drive to succeed and show motivation to deliver personal and team goals Use your excellent organisational skills to support the team in the operational aspects of the department Support the team in maintaining the highest standards of Visual Merchandising, housekeeping and Christian Dior standards within the department Available to start immediately. Must be available for at least 6 months.Must be able to work full-time (40 hours per week, with Monday to Sunday flexibility) have full flexibility on evenings and weekends.
    Internship
    London
  • CHRISTIAN DIOR COUTURE
    CHRISTIAN DIOR COUTURE
    Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior. We are currently seeking a seamstress/tailor for our Knightsbridge area. The successful candidate will have knowledge of one-to-one fitting of garments, properties of all materials and product divisions, and alterations of complex garments. Responsibilities: - To provide an efficient tailoring service to customers and supporting the Management Team in the efficient running of the tailoring department - Demonstrating excellent product and tailoring knowledge - To ensure that customers receive the highest standards of customer service - To minimise stock losses via alterations - To comply with Dior values - You may be required to perform other duties within your capacities and which the employer may reasonably require
    Permanent
    London
  • CHRISTIAN DIOR COUTURE
    CHRISTIAN DIOR COUTURE
    Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior. - Be responsible for window display installations, in-store displays and product merchandising of all product categories in line with company directives and commercial needs - Liaise regularly with key stake holders: Store Managers, Facilities and CRM - Participate in weekly walkthroughs, providing strategic decision making for the success of the business - Present commercial knowledge and VM action plans to support the business - Provide training to all retail teams including VM onboarding for new starters - Liaise with Managers to align on commercial needs for the network - Oversee the organisation of special in-store events when required. - Maintain a consistent knowledge of product and best sellers in order to maximise sales by promoting certain products – money mapping where necessary - Manage the ordering, handling and organisation of all display materials, sharing data and picture with the VM Operations Manager monthly - Share photographs after every rotation with VM Manager, Northern Europe in ppt format - Organise and conduct in-store training sessions on visual merchandising guidelines and visual merchandising standards to store staff including new starters - Carry out any additional duties as directed by the VM Manager, Northern Europe - Support VM activities in other locations when necessary, including UK & Ireland store rotations and events. - Travel required between all London locations bi-weekly. Must be available to work Full-Time (40 hours per week), with Monday-Sunday flexibility.
    Permanent
    London
  • CHRISTIAN DIOR COUTURE
    CHRISTIAN DIOR COUTURE
    Job Title: Product Merchandising Intern Location: Head Office (London) Contract type: 6 months Internship Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior. We are currently seeking a proactive and self-motivated Product Merchandising Intern to join the Merchandising team, in London Head Office by the 30th of September 2025 for 6 months to learn and develop skills within Retail Product Merchandising. Must be available to start by the 30th of September 2025 and work full-time (40 hours per week), available for 6 months at least and with right to work in the UK. Generate weekly and monthly sales reports for all product categories. To monitor and analyze the business sales performances.Support stores stock requests and rebalance stock depending on stores performance.Deliver relevant feedback on consolidation.Retail support to increase the sales turnover.Implementation of action plan.To prepare support material for buying sessions (sales reports, forecasting tools and presentation for Store Managers). To prepare newsletter for the stores (product focus, challenge, VM, training). To follow up on transfers requests between the EMEA and the UK. Can work full-time 40 hours per week, available for 6 months at least and with right to work in the UK.
    Internship
    London
  • CHRISTIAN DIOR COUTURE
    CHRISTIAN DIOR COUTURE
    Management Controller Intern Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior. We are looking for a passionate Management Controller Intern will assist the finance team in financial analysis and planning for Christian Dior Couture UK and will report to the Finance Director. Please note: This internship will be an immediate start and a duration of six months. This is a full-time position (40 hours per week), candidates must have the right to work in the UK. The key objectives of the role will include: Prepare and review various financial data outputs: daily and monthly sales, P&L templates. Assist in monthly commercial analysis on sales, margin, staff expenses, communications expenses and other expenses. Support Financial Accountants in the monthly and quarterly closing process and review financial statements. Review actual costs against budgets and prepare revisions highlighting areas of overspend to management by store. Analyse Key Performance Indicators on a monthly basis: analysis of sales by nationality, by product category, best sellers. Contribute to budget process including submission of the required reports within deadlines. Assist in reconciliation processes in the Finance Department. Ad hoc tasks/projects as required Must be able to work full-time (40 hours per week) Available to start immediately.
    Internship
    London
  • CHRISTIAN DIOR COUTURE
    CHRISTIAN DIOR COUTURE
    Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior. We are currently seeking a Senior Sales Associate with an expertise in luxury sales and Menswear to join our Sloane Boutique, to develop client relationships and to become a specialist in Dior Couture. To greet, serve and advise customers giving the highest standard of customer service at all times. Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales. To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions. Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets. To deal effectively with customer complaints by liaising with the line manager when necessary. Ensure a knowledge of sales targets and boutique performance on a daily and weekly basis. Follow all stock management procedures. Support the team to maintain the highest standards of housekeeping and display within the department/boutique. To be conversant with selling systems, cash and credit and exchange procedures. To maintain the highest standards of housekeeping and retail standards within the store. Take all actions necessary to maximise security and prevent theft of product. To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses. Participate in team meetings and make a positive contribution. To carry out any additional duties as directed by the management team. Must be available to work Full-Time (40 hours per week), with Monday-Sunday flexibility.
    Permanent
    London
  • CHRISTIAN DIOR COUTURE
    CHRISTIAN DIOR COUTURE
    Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share the passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have a natural enthusiasm and passion about being part of the House of Dior. We are currently seeking new resourceful team members to join our Selfridges Concession for a full-time (40 hours per week) for a 3-month period in retail. You will receive coaching to develop the highest standards of customer service, product training and the opportunity to learn from our experienced teams and develop your skills in a luxury environment. Please note: Candidates must be able to start on 15th of December 2025 and have the right to work in the UK. Must be able to work full-time (with Monday to Sunday flexibility) and are able to work on Christmas and New Year's Day. Display a genuine passion for luxury and interest in the retail and fashion industries Consistently maintain high standards, a drive to succeed and show motivation to deliver personal and team goals Build and maintain strong relationships to ensure each client receives a consistent and professional service.Use your excellent organisational skills to support the team in the operational aspects of the department Support the team in maintaining the highest standards of Visual Merchandising, housekeeping and Christian Dior standards within the department Accepting deliveries and sorting through discrepancies Stock replenishment Back of house maintenance Participate in and support the Stock Management team on stock takes, transfers take and ensure targets are met Follow all Christian Dior procedures in regards to garment protection, stockroom housekeeping and security tagging Ensure all stock is appropriately tagged to prevent theft Take all actions necessary to ensure stock is safe and secure Build relationships with colleagues across the Stock team and Store teams Carry out any additional duties as directed by the Management team.Available to start on the 15th of December 2025.Must have the right to work in the UK. Able to work full-time (40 hours per week, with Monday to Sunday flexibility), able to work on Christmas and New Year's Day.
    Internship
    London
  • CHRISTIAN DIOR COUTURE
    CHRISTIAN DIOR COUTURE
    Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior. The successful Operations and Administrative Intern will report to the Operations Manager and support Northern Europe stores & concessions in the London Head Office. Please note: Candidates must be available to work full-time 40 hours per week. Available to start immediately and has the right to work in the UK. • Prepare and audit various data outputs: stock movements, transactions, and procedure based activity analysis. • Assist in monthly controls, commercial analysis on stocktakes and cycles counts, month-end closure. • Support the manager in the monthly store visits and ensure that the Dior store Handbook procedures are followed. • Assist in development and implementation of store Handbook training and internal control rules, laws. • Support the manager with the annual inventory preparation and assist on the day. London Head Office based role. Must be available to work full-time Monday-Friday and weekends if necessary. Must be available to start immediately.
    Internship
    London
  • CHRISTIAN DIOR COUTURE
    CHRISTIAN DIOR COUTURE
    Job Title: Supply Chain Admin Intern Location: Head Office, London Christian Dior: Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior. We are looking for an efficient and accurate Supply Chain Admin Intern to be part of our Operations team in the London Head Office. The successful candidate is a proactive and detail orientated individual, with a strong sense of initiative and problem-solving skills. This role requires flexibility to work Monday to Sunday, 40 hours per week. Complete all administration for the processing of UK returns and communication with the relevant boutiques. Working on daily checks and consolidation of returns. Processing and assisting with store export paperwork, ensuring the highest level of accuracy. being involved in daily communication with stores. Assisting with the return to vendor (RTV) processes. Assisting in ensuring that correct process is in place within the UK store network and brokers. Acting as a strong link between all the parties involved in RTV. Assisting in ad-hoc operations projects. Communicate with all parties on the stock activity for efficient daily operations. Participate in and support the Stock Management team on the annual and daily stock takes and ensure targets are achieved. Attend and participate in all team meetings. Build relationships with colleagues across the Stock team, Store teams and Head Office to ensure commercial efficiency. Carry out any additional duties as directed by the Management team. Must be available to start by January 5th, 2026. This role requires flexibility to work Monday to Sunday, 40 hours per week.
    Internship
    London
  • CHRISTIAN DIOR COUTURE
    CHRISTIAN DIOR COUTURE
    Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior. We are currently seeking a VM Intern to complete a 6 month internship in London. The intern will report to the VM Management team and take a supporting role on all VM activities. Please note: Candidates must be available to work full-time 40 hours per week, with Monday to Sunday flexibility. Available to start by 1st of October 2025 and has the right to work in the UK. To assist the Visual Merchandiser on site when changing the displays To be able to re-merchandise selected areas independently (following training by the Visual Merchandiser) To take care of the image of the boutique on a daily basis: to visit the shop in the morning, enforcing and overseeing product replenishment on a daily basis and to check if the highest standards of housekeeping are respected. Events: To be involved in the creative process of events Layout. To support the setup of all promotional events, trunk show, show room presentations etc. Overnight work would be required up to Midnight and transportation provided at the end of the installation Administrative support: To be responsible and follow-on administration tasks assigned. To complete inventory and management of the props areas in stores to be tidy and maintained. To take pictures of the stores and create books to send to Paris when required.Must be available to work full-time (40 hours per week). This includes nights and weekends when required. Must have Monday to Sunday flexibility to work.Must be available to work typical hours of 7am to 4pm.
    Internship
    London
  • CHRISTIAN DIOR COUTURE
    CHRISTIAN DIOR COUTURE
    Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share the passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have a natural enthusiasm and passion about being part of the House of Dior. We are currently seeking for new resourceful team members to join our Selfridges concession for a 3-month period in retail. You will receive coaching to develop the highest standards of customer service, product training and the opportunity to learn from our experienced teams and develop your sales skills in a luxury environment. Please note: Candidates must be availability immediately and are able to work full-time 40 hours per week, with Monday to Sunday flexibility. Build and maintain strong relationships to ensure each client receives a consistent and professional service Display a genuine passion for luxury and interest in the retails and fashion industries Consistently maintain high standards, a drive to succeed and show motivation to deliver personal and team goals Use your excellent organisational skills to support the team in the operational aspects of the department Support the team in maintaining the highest standards of Visual Merchandising, housekeeping and Christian Dior standards within the department Must be available to start immediately. Must be available to work full time (40 hours per week with Monday to Sunday flexibility)
    Internship
    London
  • CHRISTIAN DIOR COUTURE
    CHRISTIAN DIOR COUTURE
    Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior. Located in Harrods Ready to Wear Department, you will be the face of the House of Dior as an operations associate. In charge of welcoming the clients, you will provide a professional, attentive and impeccable service to our clients ensuring their experience is unique and exceptional. Responsibilities Welcome clients to Dior Harrods. Understand clients’ needs and orientate them in the boutique to the relevant universe Assist and ensure a flawless, upscale, professional and high standard guest service experiences Answers questions & assist clients with reasonable requests Keep the Boutique entry clean & neat at all time Hail taxis & open its doors for clients Take & provide clients with umbrellas Keep an eye out for suspicious activity in and around the entrance of the boutique Fitting Room Preparation (OTOS – One to One Selling) Clear, clean, and reset all RTW Suites to luxury standards. Steam and rehang garments neatly. Ensure all garments are properly ticketed and in pristine condition. Prepare specific fitting room setups as per VM direction or OTO appointments. Gift Wrapping and Packaging Perform high-standard wrapping using to the highest level of care, following Dior guidelines. Replenish and organize all wrapping supplies (ribbons, boxes, tissue paper). Pre-wrap common items for efficiency during peak periods. Handle wrapping for OTOS and personal shopping clients. Packaging products for sale or shipment. VM Standards Maintenance Re-align floor fixtures and Suites to the latest VM guidelines. Re-merchandise any disordered or sold-down areas. Clean mannequins, mirrors, plinths, and VM props. Replace worn signage or tickets as needed. Ensuring all products meet quality standards. Client Relation Treat all customer data with the upmost: confidentiality and sensitivity. Ensure all clients receive the highest standards of customer service. Demonstrate excellent product and range knowledge. Attend team meetings and make a positive contribution to discussion. Support, when required, the selling team to maximize the boutique’s performance.Must be available to work full-time, Monday to Sunday availability.
    Permanent
    London
  • CHRISTIAN DIOR COUTURE
    CHRISTIAN DIOR COUTURE
    Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior. We are currently seeking a Senior Sales Associate with an expertise in luxury sales to join our Harrods Ready-To-Wear department, to develop client relationships and to become a specialist in Dior couture. This is a full time permanent role (40 hours per week, 5 days out of 7, shift basis). Responsibilities: To greet, serve and advise customers giving the highest standard of customer service at all times. Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales. To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions. Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets. To deal effectively with customer complaints by liaising with the line manager when necessary. Ensure a knowledge of sales targets and department performance on a daily and weekly basis. Follow all stock management procedures. Support the team to maintain the highest standards of housekeeping and display within the department. To be conversant with selling systems, cash and credit and exchange procedures. To maintain the highest standards of housekeeping and retail standards within the store. Take all actions necessary to maximise security and prevent theft of product. To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses. Participate in team meetings and make a positive contribution. To carry out any additional duties as directed by the management team.Have the ability to work full time (40 hours per week, 5 days out of 7, shift basis, Harrods opening/closing hours) To start by Mid November 2025
    Permanent
    London
  • CHRISTIAN DIOR COUTURE
    CHRISTIAN DIOR COUTURE
    Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior. We are currently seeking a Senior Sales Associate with an expertise in luxury sales to join our Selfridges concession, to develop client relationships and to become a specialist in Dior couture. This is a full time permanent role (40 hours per week, 5 days out of 7, shift basis). Responsibilities: To greet, serve and advise customers giving the highest standard of customer service at all times. Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales. To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions. Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets. To deal effectively with customer complaints by liaising with the line manager when necessary. Ensure a knowledge of sales targets and department performance on a daily and weekly basis. Follow all stock management procedures. Support the team to maintain the highest standards of housekeeping and display within the department. To be conversant with selling systems, cash and credit and exchange procedures. To maintain the highest standards of housekeeping and retail standards within the store. Take all actions necessary to maximise security and prevent theft of product. To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses. Participate in team meetings and make a positive contribution. To carry out any additional duties as directed by the management team.Have the ability to work full time (40 hours per week, 5 days out of 7, shift basis, Selfridges opening/closing hours) To start by Mid November 2025
    Permanent
    London
  • CHRISTIAN DIOR COUTURE
    CHRISTIAN DIOR COUTURE
    Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior. To greet, serve and advise customers giving the highest standard of customer service at all times. Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales. To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions. Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets. To deal effectively with customer complaints by liaising with the line manager when necessary. Ensure a knowledge of sales targets and boutique performance on a daily and weekly basis Follow all stock management procedures. Support the team to maintain the highest standards of housekeeping and display within the department/boutique. To be conversant with selling systems, cash and credit and exchange procedures. To maintain the highest standards of housekeeping and retail standards within the store. Take all actions necessary to maximise security and prevent theft of product. To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses. Participate in team meetings and make a positive contribution. To carry out any additional duties as directed by the management team. Must be available to work Full-Time (40 hours per week), with Monday-Sunday flexibility.
    Permanent
    London
  • CHRISTIAN DIOR COUTURE
    CHRISTIAN DIOR COUTURE
    Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior. Located in Harrods Ready to Wear Department, you will be the face of the House of Dior as an operations associate. In charge of welcoming the clients, you will provide a professional, attentive and impeccable service to our clients ensuring their experience is unique and exceptional. Responsibilities Welcome clients to Dior Harrods. Understand clients’ needs and orientate them in the boutique to the relevant universe Assist and ensure a flawless, upscale, professional and high standard guest service experiences Answers questions & assist clients with reasonable requests Keep the Boutique entry clean & neat at all time Hail taxis & open its doors for clients Take & provide clients with umbrellas Keep an eye out for suspicious activity in and around the entrance of the boutique Fitting Room Preparation (OTOS – One to One Selling) Clear, clean, and reset all RTW Suites to luxury standards. Steam and rehang garments neatly. Ensure all garments are properly ticketed and in pristine condition. Prepare specific fitting room setups as per VM direction or OTO appointments. Gift Wrapping and Packaging Perform high-standard wrapping using to the highest level of care, following Dior guidelines.Replenish and organize all wrapping supplies (ribbons, boxes, tissue paper). Pre-wrap common items for efficiency during peak periods. Handle wrapping for OTOS and personal shopping clients. Packaging products for sale or shipment. VM Standards Maintenance Re-align floor fixtures and Suites to the latest VM guidelines. Re-merchandise any disordered or sold-down areas. Clean mannequins, mirrors, plinths, and VM props. Replace worn signage or tickets as needed. Ensuring all products meet quality standards. Client Relation Treat all customer data with the upmost: confidentiality and sensitivity. Ensure all clients receive the highest standards of customer service. Demonstrate excellent product and range knowledge. Attend team meetings and make a positive contribution to discussion. Support, when required, the selling team to maximize the boutique’s performance.Must be available to work full-time, Monday to Sunday availability.
    Permanent
    London
  • CHRISTIAN DIOR COUTURE
    CHRISTIAN DIOR COUTURE
    Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior. We are currently seeking a Senior Sales Executive with an expertise in luxury sales to join our Selfridges concession, to develop client relationships and to become a specialist in Dior couture. This is a full time permanent role (40 hours per week, 5 days out of 7, shift basis). Responsibilities: To greet, serve and advise customers giving the highest standard of customer service at all times. Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales. To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions. Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets. To deal effectively with customer complaints by liaising with the line manager when necessary. Ensure a knowledge of sales targets and department performance on a daily and weekly basis. Follow all stock management procedures. Support the team to maintain the highest standards of housekeeping and display within the department. To be conversant with selling systems, cash and credit and exchange procedures. To maintain the highest standards of housekeeping and retail standards within the store. Take all actions necessary to maximise security and prevent theft of product. To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses. Participate in team meetings and make a positive contribution. To carry out any additional duties as directed by the management team.Have the ability to work full time (40 hours per week, 5 days out of 7, shift basis, Selfridges opening/closing hours) To start by Mid November 2025
    Permanent
    London