AESOP careers

Global Retail Training Design Manager | London | 12 month fixed term contract For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others. We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society. Since 2023, Aesop has been part of the L'Oréal Groupe, the world's #1 beauty company. Founded in 1909 by Eugene Schueller, it is home to 37 global brands including Kiehl's, Lancôme, SkinCeuticals, Nyx, YSL and L'Oréal Paris; and presents wide-ranging opportunities for long-term career growth. "A business doesn't consist of walls or machines, but people, people, people." - Eugene Schueller Role purpose The Global Retail Training Design Manager has the primary responsibility of managing the design and delivery of learning solutions and initiatives that build retail capability, inclusive of all aspects of brand, business, customer and performance. They use their strong knowledge of adult learning principles, project and team management, to drive innovation and creativity, through a high performing and highly engaged team. The Global Retail Training Design Manager is acutely aware of the impact they have in driving performance through learning and continuously seeks to ensure Aesop Training is best in class. Role responsibilities include, but not limited to - Develops and delivers high-quality, innovative, end-to-end blended learning solutions with a specific focus on digital initiatives, that enable new and existing teams to develop professional skills, behavioural skills, systems application for continuous performance improvement, service quality and consistency. Chooses to elevate learning experience design with emerging learning trends provided aligned with Aesop values and brand DNA. Collaborates with key stakeholders within Global teams and Markets before, during, and after projects to ensure close alignment to objectives. Apply tested instructional design theories, practice and methods to achieve optimal learning outcomes. Research to identify pain points, shape concepts, and test solutions with our global audience. Has a strong understanding of the zones, the retail landscape and cultural nuances and builds training frameworks that meet the needs of the business. Review existing learning solutions and materials, aligning and removing duplication to ensure consistent approach and best practice; Develop assessment instruments to measure performance; Interpret data and insights to seek out and identify opportunities for improvement; Utilise agile ways of working to ensure solutions are taken to market quickly and efficiently; Work collaboratively with stakeholders to embed understanding of Retail Learning & Development approach and facilitate discussions to achieve successful Regional execution of Global initiatives. Manage the Global Retail Training Design Team to ensure best in class training programmes are delivered within timelines. Ongoing maintenance of existing Retail Training solutions, programs, tools, and frameworks. Running the Design Guild and community of practice. This is a full time 12 month fixed term contract position operating with a hybrid working pattern. Skills & Competencies required: Instructional design Consulting skills Change management Facilitation to a wide audience inclusive of multiple stakeholders Coaching eLearning authoring tools including microlearning

Global Retail Training Designer | London | FTC For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others. We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society. Role purpose The Global Retail Training Designer will be responsible for the design, development, and deployment of blended learning and development solutions across product and capability projects for the Aesop retail population, with a view to close knowledge, skill, and behavioural gaps in accordance with the commercial agenda while keeping the customer and brand values at heart. Success of this role is defined by increasing retail sell-through across a range of retail KPIs and positive ROI. Reporting directly to the Global Retail Training Design Manager, this role is primarily a design role with occasional co-ordination projects as required. Role responsibilities include, but are not limited to - Design and develop blended learning and development solutions that deliver commercial results through the education and engagement of our global retail population aligned to marketing and business objectives. Work closely with key stakeholders such as global marketing, visual merchandising, and retail training & performance teams to ensure well informed, impactful, and engaging learning solutions that are reflective of the commercial priority to the business. Confidently communicate training initiatives, in detail, to various leadership and training teams to launch designed learning content. Co-Ordinate Global Retail Training & Capability communications with an engaging yet informative approach to inspire our Training & Performance teams in markets to initiate local activity. Work closely with the Retail Training & Capability Co-Ordinator to ensure maintenance of existing learning solutions, and programs. Offering guidance and solutions, focused on the end user experience, where required. Liaise with Retail Training & Capability Coordinator to ensure Global Share Point is up to date. Proactively implement necessary design changes based on end user insights. Analyse data relating to learning and development solutions to evidence the impact of the solution through productivity and performance. Co-ordinate quantitative and qualitative results with an aim to share with key stakeholders Successfully manage own diary, in line with multiple project priorities, managing key stakeholder expectations while keeping a calm and considered approach. Approach training design with DE&I at the forefront ensuring we are consistently building inclusive learning solutions. Pro-actively research and suggest new and engaging learning & development trends with a view to elevate future training design. This is a full-time position operating with a hybrid working pattern, attending Aesop's London Bridge-based Head Office three days per week and working remotely on two days per week. This is a fixed-term contract until 30 June 2026.

Product Artwork Manager | London For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others. We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society. Role purpose The Product Artwork Manager is responsible for the oversight, resourcing/project allocation of all new and existing Product Artwork assets in line with Aesop's philosophy, packaging principles and positioning. As a senior member of the team, this role will be expected to drive brand consistency across all Printed Packaging assets within the Aesop Catalogue and manage the artwork standards within each category. The Product Artwork Manager will work closely with both DMI and Operations Leaders to maintain the Aesop brand and customer experience, supporting team to deliver aligned outcomes. Additional to building strong relationships internally, the role will maintain solid relationship across key printed material suppliers globally to drive commercial, sustainability and innovation objectives for our products. Role responsibilities include, but not limited to - Leadership & Team Management Manage and develop the Product Artwork team, fostering a culture of innovation and sustainability. Oversee workflow, project planning, resource allocation, risk assessment, and process improvement. Conduct regular development discussions, providing feedback and coaching to empower team success. Project Oversight & Delivery Allocate and prioritise workload to ensure timely delivery across the pipeline. Maintain visibility of project status, monitor performance indicators, and manage budgets and technical costs. Collaborate internally with cross-functional teams (DMI, Operations, R&I, SRCM) and externally with suppliers to meet brand standards and maximise outcomes. Artwork Creation & Standards Manage artwork asset creation from concept through to final approval, ensuring brand consistency and customer experience. Apply and maintain category standards in partnership with Heads of Category, Marketing, and Creative teams. Support lifecycle management of artwork assets across platforms (TAG, Asset Portal, SharePoint). Continuous Improvement Drive process optimisation and implement new systems to enhance development and packaging workflows. Champion innovation and sustainability within the team and across stakeholder groups. This is a full time position operating with a hybrid working pattern.

Retail Supply Planner | London | 12-Month Fixed Term Contract For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others. We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society. Since 2023, Aesop has been part of the L'Oréal Groupe, the world's #1 beauty company. Founded in 1909 by Eugene Schueller, it is home to 37 global brands including Kiehl's, Lancôme, SkinCeuticals, Nyx, YSL and L'Oréal Paris; and presents wide-ranging opportunities for long-term career growth. "A business doesn't consist of walls or machines, but people, people, people." - Eugene Schueller Please note this role is a 12 months fix term contract Catalogue Management: -Ongoing review of product catalogue for finished goods and non-sellable skus -Ownership of planning and inventory parameters for new product launches and discontinued skus -Optimising the catalogue based on store tiering systems to support and deliver commercial objectives. Inventory Management & Operational Excellence -Ownership and management of Replenishment Triggers adapting the approach based on campaigns, BAU and peak periods. -Implementing inventory and planning strategies to deliver the commercial and supply chain objectives. -Review sales data, stock levels, and inventory related costs in markets and provide recommendations to drive improvement and anticipate risks. -Deliver and report the KPIs in line with the company targets - On-Shelf Availability, Waste, Days Cover -Collate and improve Out-of-Stock Reporting -Maintain optimal stock levels across all stores, ensuring availability while minimising obsolescence and waste. -Partner across teams covering order-to-delivery, identifying & co-ordinating solutions to any supply chain challenges. Continuous improvement -Optimise the operational execution of our retail stores - continuing to refine processes & implement new initiatives to improve accuracy efficiency and agility. -Work with stakeholders to scope and implement planning systems & reporting enhancements available within the wider group. -Build an understanding of L'Oréal and Aesop retail best practice and use these learnings to drive improvements within your markets. -Support the brand retail team in the planning and execution of projects including new store openings/ closures/ campaigns. Stakeholder Relationship Management: -Build an understanding of "life in store" through store visits & close collaboration. Communicate and interact with stores & retail management on a regular basis to ensure optimum service and exceptional in-store experience. -Partner with key stakeholders [Planning, DC, Retail, IT] to drive improvements in end-to-end processes & ensure optimal ways of working. -Collaborate with both the Aesop & L'Oréal European retail supply team to identify & implement best practices.