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All job offers Royal tunbridge wells

  • Royal tunbridge wells

9 Job offers

  • JD GROUP
    Role overview: We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.   Responsibilities: Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.Process sales transactions, including cash handling and card payments accurately.Upsell and cross-sell products to maximise sales opportunities.Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.Address and resolve customer queries in a professional manner.Work closely with other sales assistants and team members to achieve store targets.Role objectives and KPI’s: Contribute to achieving or exceeding the stores monthly sales target.Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT.Achieve upselling or cross-selling targets.Maintain a high Net Promotor Score.Ensure all stock on the shop floor is fully replenished Skills and Experience: A positive attitude towards a fast-paced, customer focused retail environment.  An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.  Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.  Flexibility to work various shifts, including weekends and holidays, based on store needs. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health)Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only)Discounted Gym memberships at JD Gyms Access to colleague networks, to share lived experiences and support initiatives that drive positive change.Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
    Permanent
    Royal Tunbridge Wells
  • JD GROUP
    Role overview: We are seeking an enthusiastic SalesAssistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.   Responsibilities: Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.Drive and exceed sales targets by utilizingin-store devices, offering the full product range, and maximizing opportunities for add-on sales.Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.Support overall store operations by assistingin other departments as needed, representingthe company professionally, and adhering to safety guidelines.Process sales transactions, including cash handling and card payments accurately.Upsell and cross-sell products to maximise sales opportunities.Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.Address and resolve customer queries in a professional manner.Work closely with other sales assistants and team members to achieve store targets.Role objectivesand KPI’s: Contribute to achieving or exceeding the stores monthly sales target.Drive all additionalKPIs including but not limited to Units, Conversion, ATV, UPT.Achieve upselling or cross-selling targets.Maintain a high Net Promotor Score.Ensure all stock on the shop floor is fully replenished Skills and Experience: A positive attitude towards a fast-paced, customer focused retail environment.  An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.  Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.  Flexibility to work various shifts, including weekends and holidays, based on store needs. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Company discount of 25% off a large number ofproducts in-store and online (JD Sports, Size?,Foot Patrol, Blacks, Millets, GO Outdoors)Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)Access to counselling services, digital healthand well-being advice through our benefits platform (TELUS Health)Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only)Discounted Gym memberships at JD Gyms Access to colleague networks, to share lived experiences and support initiatives that drive positive change.Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
    Permanent
    Royal Tunbridge Wells
  • ERNEST JONES
    Our Sales Associates help our customers Celebrate Life & Express Love! Temporary Sales Associate - Part Time Our store teams are made up of customer-first people with a real passion for outstanding service, creating amazing experiences and lasting memories for our customers. Our team members work hard to develop outstanding product knowledge and real jewellery expertise that they can share with our customers. As a committed and dedicated member of the team, you'll play a key role in helping the store to maintain performance and meet sales targets. As new products are introduced in store, you will build your knowledge to ensure that you can deal with every type of customer enquiry. Your background You'll have a passion for putting the customer first and creating memorable customer experiences. While you may not specifically have jewellery experience, you will certainly have an interest in jewellery products and brands. A positive, 'can-do' attitude is essential, with a natural ability for striking up a conversation with a diverse range of customers. What's next? When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don't miss any updates with your application. IND04 arrow_upward Your rewards We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends. What is also really amazing about Signet are the career development opportunities. If you've got potential, we'll help you fulfil it. We've got the training and development programmes in place to really help you make the most of your talent! arrow_upward Be part of something special! Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need. arrow_upward
    Fixed-term
    Royal Tunbridge Wells
  • JD GROUP
    Role overview: We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career. Responsibilities: Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.Process sales transactions, including cash handling and card payments accurately.Upsell and cross-sell products to maximise sales opportunities.Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.Address and resolve customer queries in a professional manner.Work closely with other sales assistants and team members to achieve store targets.Role objectives and KPI’s: Contribute to achieving or exceeding the stores monthly sales target.Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT.Achieve upselling or cross-selling targets.Maintain a high Net Promotor Score.Ensure all stock on the shop floor is fully replenished Skills and Experience: A positive attitude towards a fast-paced, customer focused retail environment.An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.Flexibility to work various shifts, including weekends and holidays, based on store needs.Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health)Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only)Discounted Gym memberships at JD Gyms Access to colleague networks, to share lived experiences and support initiatives that drive positive change.Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
    Permanent
    Royal Tunbridge Wells
  • BREITLING
    We are a dedicated Squad on a mission to reshape watchmaking, rooted in our legacy since 1884. With a passion for crafting timepieces that thrive across air, land, and sea, we bring together a unique fusion of casual elegance, sustainability, and inclusive luxury. With 140 years of heritage and over 1,900 passionate individuals across 20 countries, we're excited to continue our journey forward. We are looking for a Customer Service Manager to join our After Sales Service #Squad located in Tunbridge Wells Service Center. Your primary role will be to provide leadership, direction, and motivation to the Customer Service and After-Sales Service Administration team to ensure they consistently deliver the best customer service. As part of the After-Sales Service Management team, you will play a key role in ensuring all areas of the department are Customer focused in their decision making, whilst ensuring financial targets are achieved. It's more than a Manager role, it's a rile in which you will ensure the team understand and satisfy customers' requirements, exceeding their expectation wherever possible, providing training as and when required to bring the whole team to the level of exceptional Customer Service. As a Customer Service Manager you will ensure all customer escalations are brought to a timely and satisfactory solution for both the customer and the brand. Your responsibilities: You will help and support team members in building excellent customer relations. You will maintain and improve the quality of communication with customers. You will monitor team performance against the agreed SLAs. You will maintain and improve lead times within the Admin and Customer Care department. You will support and direct staff in resolving queries and simple complaints. You will act as the next point of escalation after the Customer Care Manager for handling serious customer complaints. You will manage HR tasks for the team, such as recruitment, discipline, appraisals, communication, holidays, and sick leave. You will lead and manage regular team meetings. You will train and develop the team and individuals to deliver the highest standards of customer service. You will maintain the highest standards of security and integrity and motivate the team. You will oversee the repair platform, ensuring it meets SLAs and maintains high-quality communication with customers. You will manage and maintain absence within the team at acceptable levels. You will provide weekly reports on departmental activity to the Aftersales Service Director. Do you think there is even more to discover in this role? You're right - apply today and learn more! This job description could change and evolve over time to meet the needs of the business. Your profile: You have 5+ years of experience in Customer Service Management. You have experience in the luxury market customer service sector (preferred, but not essential). You can manage a team with diverse abilities and skill levels, inspiring and guiding them to achieve high levels of customer service. You have good knowledge of Windows applications, especially Word and Excel. You have knowledge of SAP (a strong plus). We invite you to apply even if you do not meet all of these criteria. Your new employer: At Breitling, we encourage everyone to bring true authenticity to work and contribute to our shared mission to redefine luxury. We prioritize the well-being of our employees by fostering an environment of diversity, equity and inclusion, where every voice is heard and valued. Want to take on this mission and join our team? Apply now! We value diversity and are committed to fostering an inclusive environment that reflects the excellence and refinement that define our brand. We welcome applications from all backgrounds, regardless of race, gender, age, sexual orientation, disability, or any other protected characteristic. We invite candidates from all walks of life to share their applications to join our Squad, where inclusion is at the heart of our vision of elegance and prestige. Please note that the use of protective equipment is required for certain roles to maintain the highest standards of safety and precision during operations in our workshops.
    Permanent
    Royal Tunbridge Wells
  • URBN
    Location This position is located at 13-17 Calverley Rd, Tunbridge Wells, , TN11XU United Kingdom Role Summary The main objective of this role is to oversee the operations of the store and be strategic in short and long term planning. Assume total store accountability for sales, service, profitability and loss prevention. To achieve a store community that fosters creativity and inspires the Urban Outfitters customer. Ensure appropriate feedback and guidance is given in order to execute a high rate of succession and employee development. Participate in building community relationships that directly reflect the Urban culture. To uphold the Urban Outfitters "Peers Teaching Peers" philosophy. What You'll Be Doing People: Strategically recruit, train and develop managers to increase the day to day productive of the business Develop Assistant Store Manager and high-level Department Managers to support succession planning for the future growth of the business Manage all aspects of people development (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions) for a productive and successful workforce Uphold Company standards and act as strong leader to the team Leadership & Communication: Empower management to conduct and execute productive daily and department meetings by ensuring there is a comprehensive structure in place i.e. agenda Model the way for the store team and inspires a shared vision Responsible for the roll-out of new training and operational initiatives Possess excellent communication skills in both written and verbal form Managing the Environment: Coach management to take the initiative as leaders to oversee all levels of customer service and set daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by guiding the team to uphold the Company's customer service standard Operations: Conduct walkthroughs with the Visual Merchandising Manager and Department Managers on a regular basis with constructive feedback and obtainable goals Lead the team to perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by training loss prevention awareness and overseeing adherence to loss prevention practices Develop and implement a functional shipment processing system to ensure that merchandise is placed promptly and the sales floor is fully stocked Possess excellent organisational skills and have the ability to plan, organise and execute projects by priority Assume total accountability for store Health & Safety by overseeing and upholding Company Health & Safety procedures at all times in order to protect employees and customers against accidents and incidents Merchandising & Display: In conjunction with the Visual Merchandising Manager and Display Artist, facilitate a working relationship between the management and visual teams in order to enhance the store environment and efficiently execute all merchandising projects Coach management to understand and interpret current fashion trends in local markets in order to generate creative solutions Work with the Visual Merchandising Manager, Display Artist and management team to ensure floor sets are well organised, schedules appropriately, cleanly executed and completed timely Commercial Awareness: Lead the team to maximise store sales through analytical and creative management of merchandise from receipt to sales Assume total accountability for the store's profitability and guide the management team to utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a senior management role working in a fast paced, high volume fashion retail environment Upholding excellent VIBE and a service-orientated culture Ability to positively impact statistical results in sales, payroll and stock loss Proven record of developing talented individuals at Department Manager level Can demonstrate the ability to identify problems and implement creative solutions (back of house, scheduling, organisation) An appreciation and understanding of the Urban Outfitters culture and its appeal to the local market The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #UrbanEU Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
    Permanent
    Royal Tunbridge Wells
  • PRIMARK
    Location: Primark Tunbridge Wells Salary: £13.10 per hour Employment Type: Permanent Job Type: Part time Contracted hours: 20 hours per week Working pattern: Varied shifts including mornings; afternoons; evenings and weekends - all will be discussed at interview. BECAUSE SUPPORTING OTHERS IS YOUR SUPERPOWER! At Primark we have a people-first culture where you are able to work with impact. We are a business that continues to grow and invest, creating maximum joy at minimum cost. Just look at our 80,000+ colleagues across 450+ stores covering many markets globally, all leaving their mark. Our colleagues are at the heart of everything we do - we're caring, dynamic and we succeed together. You'll be the creative ambassador for the visual merchandising of the store. You'll deliver an inspiring visual proposition for the Primark brand to enhance the customer experience and maximise sales. What you'll do If you love working with fashion and being creative - this is the place for you. This is what you can expect to be responsible for, day-to-day. Working with the Visual Merchandising Manager/Store Manager to reflect the Primark customer through excellent product presentation, windows and mannequin styling. Review and adapt displays making sure they are commercially successful and relevant to the local customer. Provide feedback regarding successful product lines and suggestions for refresh and alternative products. Maintain all picture and poster POS in line with company guidelines and keep up to date throughout the store. Develop strong relationships and collaborate with the store management team. What you'll bring Here at Primark, we want everyone to feel valued - so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: Some previous retail and ideally some visual merchandising experience. An eye for detail, creative fair and an awareness of fashion trends and latest styles. Excellent organisational skills, with the ability to work independently and prioritise. Strong service focus with experience of delivering an excellent customer service. Good problem-solving skills, with an interest in developing commercial acumen - we're all about learning here! Excited? Great. THIS IS RETAIL OUR WAY! APPLY NOW & PLEASE UPLOAD A CV. Our fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. If you require extra support at any stage of the selection process, please get in touch with our team at [email protected]. #LI-DNI REQ ID: JR-1385
    Permanent
    Royal Tunbridge Wells
  • PANDORA
    Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. About Pandora The largest jewellery company in the world, we give a voice to millions of people's loves every day. We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business. We pursue sustainability In everything we do and have set ambitious and measurable targets across every touchpoint of our business, from sourcing through to the materials we use and the marketing of our products. Our people Our global workforce is made up of over 33,000 passionate people who, in 2023, helped Pandora record the highest earnings to date, led by a refreshed long-term growth strategy. The pace of our progress has created an energising, ambitious culture where we are empowered to be ourselves and equipped to deliver our very best. As we continue to grow, we also continue to invest in our talent. We're looking for people who share our values and can help us bring our ambitions to life. What to expect from the role Support and motivate the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store's successful commercial execution You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store A passion for driving a culture of exemplary customer service An ability to understand the importance of Pandora's local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified Strong communication skills in order to establish and coach a high performing team The ability to be adaptable and flexible to changing business needs A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values A well-presented appearance with a taste for desirable products and a passion for retail Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. Our generous benefits package includes: A highly competitive salary Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Generous employee discount Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. *If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible*
    Permanent
    Royal Tunbridge Wells
  • JD GROUP
    Role overview: We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.   Responsibilities: Providing a knowledgeable and seamless customer experience for all customers that enter the store.  Continuously maintainingclean and tidy stock standards on shop floor for customers at all times.  Collaborate with your team members to achieve sales and KPI targets through being knowledgeable on;current trends, in store promotions and continuously evolving store processes.  Drive sales, ensuring that targets are achieved and, where possible, exceeded.Utilise the in-store devices, offering the customer the whole product range.Provide alternatives and add on sales at every opportunity.Replenish stock levels when needed, making sure the full-sizerange is on the shop floor where possible.Ensure that product is priced correctly.To deputise for other staff, work within departments, or carry out other duties as required.Always represent JD Sports in the most professional manner.Conduct your work in a safe and responsible manner.Role objectivesand KPI’s: Provide exceptional service to ensure customer satisfaction and retention.Actively drive sales to support the store in meeting and exceeding the stores financial goals Ensure the timelyand accuratereplenishment of stock on the shop floor to maintainoptimalproduct availability Skills and Experience: A positive attitude towards a fast-paced, customer focused retail environment.  An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.  Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.  Flexibility to work various shifts, including weekends and holidays, based on store needs. 
    Fixed-term
    Royal Tunbridge Wells