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All job offers Royal tunbridge wells

  • Royal tunbridge wells

12 Job offers

  • JD GROUP
    Role overview: We are seeking an enthusiastic SalesAssistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.   Responsibilities: Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.Drive and exceed sales targets by utilizingin-store devices, offering the full product range, and maximizing opportunities for add-on sales.Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.Support overall store operations by assistingin other departments as needed, representingthe company professionally, and adhering to safety guidelines.Process sales transactions, including cash handling and card payments accurately.Upsell and cross-sell products to maximise sales opportunities.Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.Address and resolve customer queries in a professional manner.Work closely with other sales assistants and team members to achieve store targets.Role objectivesand KPI’s: Contribute to achieving or exceeding the stores monthly sales target.Drive all additionalKPIs including but not limited to Units, Conversion, ATV, UPT.Achieve upselling or cross-selling targets.Maintain a high Net Promotor Score.Ensure all stock on the shop floor is fully replenished Skills and Experience: A positive attitude towards a fast-paced, customer focused retail environment.  An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.  Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.  Flexibility to work various shifts, including weekends and holidays, based on store needs. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Company discount of 25% off a large number ofproducts in-store and online (JD Sports, Size?,Foot Patrol, Blacks, Millets, GO Outdoors)Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)Access to counselling services, digital healthand well-being advice through our benefits platform (TELUS Health)Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only)Discounted Gym memberships at JD Gyms Access to colleague networks, to share lived experiences and support initiatives that drive positive change.Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
    Permanent
    Royal Tunbridge Wells
  • JD GROUP
    Role overview: We are seeking an enthusiastic SalesAssistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.   Responsibilities: Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.Drive and exceed sales targets by utilizingin-store devices, offering the full product range, and maximizing opportunities for add-on sales.Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.Support overall store operations by assistingin other departments as needed, representingthe company professionally, and adhering to safety guidelines.Process sales transactions, including cash handling and card payments accurately.Upsell and cross-sell products to maximise sales opportunities.Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.Address and resolve customer queries in a professional manner.Work closely with other sales assistants and team members to achieve store targets.Role objectivesand KPI’s: Contribute to achieving or exceeding the stores monthly sales target.Drive all additionalKPIs including but not limited to Units, Conversion, ATV, UPT.Achieve upselling or cross-selling targets.Maintain a high Net Promotor Score.Ensure all stock on the shop floor is fully replenished Skills and Experience: A positive attitude towards a fast-paced, customer focused retail environment.  An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.  Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.  Flexibility to work various shifts, including weekends and holidays, based on store needs. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Company discount of 25% off a large number ofproducts in-store and online (JD Sports, Size?,Foot Patrol, Blacks, Millets, GO Outdoors)Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)Access to counselling services, digital healthand well-being advice through our benefits platform (TELUS Health)Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only)Discounted Gym memberships at JD Gyms Access to colleague networks, to share lived experiences and support initiatives that drive positive change.Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
    Permanent
    Royal Tunbridge Wells
  • BENEFIT COSMETICS
    Overview Come paint the world PINK with us! We are currently searching for a Part-time 7.5 Hour a week Brow and Beauty Expert to make real connections in Tunbridge Wells. Please note if you are a student, for this role you will be required to work through all holiday periods including Christmas as at Benefit, we are recruiting for long-term employees. Calling all rule-breakers, innovators & fun-loving self-starters! Are you smart, sassy & scrappy? Do you love to laugh out loud? You're just what we're lookin' for, Gorgeous! We're Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under leading luxury products group Louis Vuitton Moet Hennessy. Founded in 1976 by twins Jean & Jane Ford in San Francisco, today we're in 59 countries with more than 3,000 BrowBars & 6,000 trained service experts worldwide. At Benefit, we believe laughter is the best cosmetic, because when we're laughing & having fun, that's when we're our most beautiful. We're known to work smart & laugh hard. Sound like you? You've come to the right place! We're living proof that premium brands don't have to be serious. Let others do all the science and molecule stuff - we're here to transform customers into better versions of themselves, and have a ton of fun doing it. It means looking good and staying positive- every customer you approach will see you as the face of our brand. You're going to love doing all those makeovers with our best-selling products, and they'll love you for making them look amazing. Responsibilities As a Brow and Beauty Expert, you will be responsible for delivering an exciting and unique service to all current and potential customers. In order to maximise sales opportunities you will be confident in making connections with customers, passionate about eyebrow styling, demonstrating the products and be determined to win repeat business through make-up lessons and appointments. Duties for a Brow and Beauty Expert Include Sales Goals- Achieving individual sales goals agreed with the counter manager through, making connections with customers, demonstrating products, carrying out brow treatments and booking repeat appointments. Brow services - Waxing, Tinting and tweezing to ensure customers love their brows and book repeat appointments. (Full training will be provided to make you a Brow Expert!). Teamwork- Everyone is expected to help all team members to ensure all the counter and business needs are met. Promotions and Special Events- Supporting both in store and external events through linkups, interdepartmental events and counter events including new product releases and charity events. Administration- An individual daily and weekly worksheet will be completed, and where necessary you will assist with counter manager administration. Hygiene and Housekeeping- You will ensure the counter and displays are kept clean and hygienic at all times. Qualifications Brow and Beauty experts may be required to work weekends, late nights and bank holidays alongside weekday shifts. Benefit is filled with both laughter and hard work - making us a unique place to hang your hat. We offer beauty-full opportunities for growth and development and represent a wide variety of skills and backgrounds. If you're the type of person who puts the word 'no' before the word 'problem,' then the Brow and Beauty Expert position may be the fabulous opportunity for you. Our mission at Benefit is to "To build a beauty community for all. Dedicated to doing good and feeling good" As an equal opportunity employer we stay true to our mission. We celebrate difference and encourage everyone to be their authentic self. We use video interview as part of our recruitment process, but if you have additional needs that requires some flexibility, please contact [email protected].
    Permanent
    Royal Tunbridge Wells
  • WOLVERINE
    Current employees, please apply in Workday. Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine World wide's continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers - every step of the way. Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet. From the moment they enter the store to when they leave, you will be responsible for making sure our customers have an exceptional experience. Whether that's helping them pick a new pair of shoes, or helping them style an outfit, your core responsibility is to ensure our consumers enjoy their time with us in store. Key Responsibilities Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression. Achieving sales targets and performance metrics. Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships. Store Standards -maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures. Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards. Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data. Knowledge, Skills and Abilities Required Flexible schedule and availability to work weekends and holidays Retail sales experience is preferred, but not required Passion for our brands and brand lifestyles Excellent communication skills A positive and professional attitude Enthusiasm to learn and to share your product knowledge Ability to work well under pressure in a fast-paced, sales-driven atmosphere US Candidates Only Performing duties consistent with the Company's AAP/EEO goals and policies High School diploma or equivalent Working Conditions Retail environment The Extras Generous clothing allowance Excellent training & development opportunities Quarterly bonuses 60% off all Sweaty Betty merchandise 25 days holiday (pro-rated if working part-time) Refer a Friend bonus scheme Season Ticket Loan Access to Retail Trust - advice & support tool Dedicated budget to attend fitness classes (per store) Access to Sample sales Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation) Enhanced Family Leave policy Cycle to work & Buzz bike scheme Our DEI Commitment We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world. We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive. Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners." We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.
    Permanent
    Royal Tunbridge Wells
  • PANDORA
    Competitive hourly rate of pay, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven supervisor to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The supervisor is our brand ambassador and in this role, you will over-see the running of the busy sales floor, motivating the team of sales assistants to drive sales and excel in customer service and support them in creating special memories for our customers. Enjoying a fast-paced, sometimes high-pressured retail environment is essential. Day to day, you will share your Pandora product knowledge with the wider team, run shop floor coaching sessions to unlock the team's sales potential, and make sure store operations are running smoothly. Supervisors will lead by example, so will be set their own personal KPIs and sales targets. What to expect from the role Sales floor Hold the daily team briefs, sharing store's KPIs, and motivate the team in beating these Perform store walks; understand the importance of commerciality and how this shapes the visual merchandising in store Monitor store sales figures Handle serious complaints that have been escalated Personal sales Achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, UPT, ATV and productivity Build the bond between our brand and our customer, by answering queries, providing exemplary service and adapting your approach depending on individuals personalities and needs Store operations Act as key holder for the store and ensure the relevant store opening/closure procedure is actioned Cashing up and reconciling the till systems Assist the store management with administrative duties including recruitment and conducting investigations and disciplinary hearings if required Assisting with product and POS deliveries; unloading and storing in the correct spaces in store Operating the till system, handling financial transactions including returns and exchanges, and anything escalated by the wider team Always being alert while on the shop floor and following company security policies and procedures, to keep the wider team and customers safe The successful candidate Our supervisors are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable individual and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior sales assistant, or current supervisor looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store A passion for driving a culture of exemplary customer service Strong communication skills in order to establish and coach a high performing team The ability to be adaptable and flexible to changing business needs A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values A well-presented appearance with a taste for desirable products and a passion for retail Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. Our generous benefits package includes: A competitive hourly rate of pay Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Generous employee discount Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. *If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible* About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
    Permanent
    Royal Tunbridge Wells
  • URBN
    Location This position is located at 13-17 Calverley Rd, Tunbridge Wells, Kent, TN11XU United Kingdom Role Summary The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters "Peers Training Peers" philosophy. What You'll Be Doing People: Deliver a positive, friendly experience by engaging the customer through conversation and service Enhance the VIBE by focusing on customers and not on projects during prime time selling hours Provide a store experience that reflects the Company's mystery shop standards Contribute to the overall VIBE in the store by being positive, respectful and helpful to others Uphold Company standards and act as a positive role model to peers Teamwork & Communication: Work productively within the team and take initiative to work with others toward a common, collaborative goal Assist in the training and development of peers Communicate positively and effectively with peers Actively participate in daily and department meetings Operations: Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines) Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs) Exhibit awareness of loss prevention guidelines and comply with all inventory control measures Always adhere to company health & safety regulations Merchandising & Display: Uphold store merchandising and cleanliness standards Ensure that merchandise is ticketed and the sales floor is well stocked Support sales by assisting in merchandising and display projects Exhibit a familiarity with current product and trend awareness What You'll Need Previous experience in a retail environment - not a must. An awareness of the Urban Outfitters brand and its appeal to the local market. Strong communication skills. The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development #UrbanEU #LI-TS1 Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
    Permanent
    Royal Tunbridge Wells
  • JD GROUP
    Role overview: We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career. Responsibilities: Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.Process sales transactions, including cash handling and card payments accurately.Upsell and cross-sell products to maximise sales opportunities.Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.Address and resolve customer queries in a professional manner.Work closely with other sales assistants and team members to achieve store targets.Role objectives and KPI’s: Contribute to achieving or exceeding the stores monthly sales target.Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT.Achieve upselling or cross-selling targets.Maintain a high Net Promotor Score.Ensure all stock on the shop floor is fully replenished Skills and Experience: A positive attitude towards a fast-paced, customer focused retail environment.An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.Flexibility to work various shifts, including weekends and holidays, based on store needs.Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health)Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only)Discounted Gym memberships at JD Gyms Access to colleague networks, to share lived experiences and support initiatives that drive positive change.Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
    Permanent
    Royal Tunbridge Wells
  • JIGSAW
    By adopting the values of Style & Truth across the whole business - from recruitment to product - we safeguard the long term health of the brand and we create more than just fashion. A bit about us Founded in 1970, Jigsaw was the first premium fashion brand on the high street. Since then, the company has expanded worldwide to work with the finest mills, cutting edge photographers, up-and-coming models and renowned architects. But the search for the best in the industry never stops. As our journey continues, we're looking for a warm, passionate, talented and friendly Part Time Style Advisor to join our team in Tunbridge Wells. You will be working 10 hours per week. Here, you'll learn about Style & Truth: a set of values that sets us apart from the rest of the high street, a belief that everyone should feel empowered to embrace their own style, be true to themselves, and not slavishly follow the fashion world. This means putting style before trends and truth before hype. This is a fabulous opportunity for someone who wants to start or resume a career in fashion - whether you've taken a career break, taken time to start or look after your family, or just have an interest in fashion - we want to hear from you! Similarly, if you have any challenges or need any reasonable adjustments if offered an interview, please let us know and we can make sure the interview is right for you! What you'll be doing - You will be engaging our customers in a warm and personal way that ensures they receive the best in store experience and that their individual style needs are met and adapted to through first class customer service, tailored questioning, observations, brand and product knowledge. - You will control tills and handle financial transactions. - Working with your team, you will support with deliveries, merchandising and replenishing stock, ensuring the store is kept clean and tidy in line with our health and safety policies and upholding the high standards of our brand. - You will take responsibility for your personal development and actively seek opportunities for improvement, to grow personally and professionally as part of our dynamic business. - Undertake any other reasonable duty as directed by your management team. In return, some examples of our comprehensive benefits package include: - Fantastic staff discount schemes - up to 50% (and 70% on 5 items per season) - Generous seasonal uniform allowance - Bonus scheme - Life assurance - Pension - Access to the Retail Trust, our renowned industry benefits provider, for a whole host of resources, support and discounts To apply for this exciting opportunity and join our fun and fantastic team, please click on the Apply button and fully complete the application form for our consideration. We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marriage and civil partnerships or pregnancy and maternity.
    Permanent
    Royal Tunbridge Wells
  • JIGSAW
    By adopting the values of Style & Truth across the whole business - from recruitment to product - we safeguard the long term health of the brand and we create more than just fashion. A bit about us Founded in 1970, Jigsaw was the first premium fashion brand on the high street. Since then, the company has expanded worldwide to work with the finest mills, cutting edge photographers, up-and-coming models and renowned architects. But the search for the best in the industry never stops. As our journey continues, we're looking for a warm, passionate, talented and friendly Key Holder (Senior Style Advisor) to join our team in Tunbridge Wells . You will be working 14 hours per week. Here, you'll learn about Style & Truth: a set of values that sets us apart from the rest of the high street, a belief that everyone should feel empowered to embrace their own style, be true to themselves, and not slavishly follow the fashion world. This means putting style before trends and truth before hype. This is a fabulous opportunity for someone who wants to start or resume a career in fashion - whether you've taken a career break, taken time to start or look after your family, or just have an interest in fashion - we want to hear from you! Similarly, if you have any challenges or need any reasonable adjustments if offered an interview, please let us know and we can make sure the interview is right for you! What you'll be doing - Greeting, assisting and selling to customers - Coaching Junior Sales Advisors staff - Leading staff and direct their activities as briefed by store management - Operating tills and handling financial transactions - Merchandising and replenishing stock as directed - Assisting with deliveries and stock handling as directed - Working alongside Deputy Manager and Supervisors - Understanding our company's culture, products and initiatives - Taking responsibility for personal development and actively seek opportunities for improvement - To undertake any other reasonable duty as directed by your line managers What we look for - Excellent communication and people skills - Warm, friendly and engaging personality - The ability to inspire, motivate and lead a team - Passionate about the company and about fashion - A strong commitment to customer service and maintaining excellent store standards - Cooperative and willing to 'muck in' - Motivated by being a team player with a common goal - The ability to understand and analyse sales figures to increase performance In return, some examples of our comprehensive benefits package include: - Fantastic Staff discount schemes - up to 50% (and 70% on 5 items per season) - Generous seasonal Uniform Allowance - Bonus Scheme - Life Assurance - Pension - Access to the Retail Trust, Jigsaws benefits provider, for a whole host of resources, support and discounts To apply for this exciting opportunity and join our fun and fantastic team, please click on the Apply button and fully complete the application form for our consideration. We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marriage and civil partnerships or pregnancy and maternity.
    Permanent
    Royal Tunbridge Wells
  • SPACE NK
    If you love beauty, you're in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands. Beauty Advisor Overview The Beauty Advisor's main responsibility is to achieve sales and KPI's target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand. About you Able to deliver a 'customer first' experience Able to understand store targets and KPI's Strong communication skills Leads by example Values honesty and integrity in working relationships Embraces change Flexible to meet rapidly changing priorities and deadlines Able to follow direction Open and supportive of other ideas Positive attitude Passionate about beauty Able to use own initiative Role Responsibilities Delivering unbiased customer advice through exceptional product knowledge Working as one team to ensure a 'customer first' experience is delivered consistently Exceeding sales targets and the company acquisition target for N.dulge Following all stock handling policies to ensure stock accuracy and minimise stock loss Communicating clearly and concisely with the store team Confidently communicating with external business partners, store visitors Fully embracing the team effort and taking pride in achieving the common goal Creating an inclusive, welcoming and approachable store environment Maintaining up to date product knowledge and sharing with the team Understanding and adhering to all Company policies and procedures Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK. If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website. How We Will Use Your Information: We will use the information you provide to us with your job application to help us process your application for the specific job you have applied for. If you apply speculatively, we will process your application for the job/relevant business area that you detail within your email. Please note that our current system does not use an automated filtering system. All applications made via the website, through a third-party website or in-store will be kept on file for a period of 12 months. This information will be retained and used to assess your suitability to similar positions that may arise in the future, or if the initial vacancy becomes live again during the 12-month period. If you would prefer us to not hold your information on file/ you wish to be 'forgotten' if you are not offered a position with Space NK, please email your 'right to be forgotten' to our recruitment email address with RIGHT TO BE FORGOTTEN as the title of the email. We will always inform you when we have deleted your application details, otherwise we will treat your application as consent to us holding this information.
    Fixed-term
    Royal Tunbridge Wells
  • WOLVERINE
    Current employees, please apply in Workday. Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine Worldwide's continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers - every step of the way. Our Store Managers are incredible, inspiring and innovative retail leaders. With a true love for sales and product, you will be joining a network of amazing individuals. They are committed to achieving the best for both our brand and our people and bringing our values to life every day. We are looking for highly motivated and enthusiastic leaders who are driven delivering results and achieving targets. Recruiting, hiring, and developing a cohesive team of highly motivated and engaged individuals will be an integral aspect to the role alongside maintaining an exceptional selling culture where customer service is at the heart of everything we do. Key Responsibilities Be a role model - You'll motivate and engage your team to bring to life the brand values everyday, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success. Ownership of all sales and profit results, driving cost management of all aspects outlined on the P&L reporting, inclusive of payroll managements, sales & KPIS. Deliver outstanding service to all customers, demonstrating role model behaviours for all the team. Always communicate efficiently, both on the floor and behind the scenes. You will develop and maintain relationships across the business, with your customers and with community partners. Focus on fostering a supportive, productive and inclusive environment that promotes teamwork and accountability. Consistently ensure policies, operational standards and procedures are communicated, understood & implemented, inclusive of anything security, people, health & safety and stock management focused. Identify innovative and creative methods to consistently go above and beyond when it comes to boosting customer loyaltyand driving the brand locally within the community. Focus on fostering a supportive, productive and inclusive environment, always putting your team first. Partner with the wider business to ensure prompt placement of stock and take responsibility for the smooth running of your store overall. Responsible for all change management in store, and responsible for engaging your team to adhere to new ways of working within the brand. Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression. Knowledge, Skills, and Abilities Required Experience in a management role, at your best in a fast-paced and client-focused retail environment Commercial approach, with a proven sales background and previous experience setting and delivering store KPIs Flexible and adaptable, you are comfortable working in a fast-paced environment Flexible schedule and availability to work mornings, evenings, weekends and holidays Passion for our brands and brand lifestyles Ability to work under pressure and manage multiple tasks at once Proficient in POS systems Budget management experience, including payroll, expenses etc. Exceptional customer service and team management skills including a proven track record of developing others Interest in and awareness of market trends in the retail industry Ability to work under pressure and manage multiple tasks at once Working Conditions Retail environment US Candidates Only Performing duties consistent with the Company's AAP/EEO goals and policies High School diploma or equivalent The Extras Generous clothing allowance Excellent training & development opportunities Quarterly bonuses 60% off all Sweaty Betty merchandise 25 days holiday (pro-rated if working part-time) Refer a Friend bonus scheme Season Ticket Loan Access to Retail Trust - advice & support tool Dedicated budget to attend fitness classes (per store) Access to Sample sales Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation) Enhanced Family Leave policy Cycle to work & Buzz bike scheme Our DEI Commitment We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world. We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive. Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners." We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.
    Permanent
    Royal Tunbridge Wells
  • WHITE STUFF
    WHO WE ARE White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women's and men's clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We're sociable, talented and like minded and we're not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. WHO YOU ARE You'll be passionate about Retail and Fashion. You will have the determination to go the extra mile and provide the best customer experience. You will thrive in a team environment, and you will inspire others with your passion and support. PRIMARY OBJECTIVE OF THE JOB Ensure we are the best on the high street for delivering an amazing customer experience. WHAT YOU'LL BE DOING You'll report to the Shop Manager and sit within our Retail team. Customer Experience Meeting the A.C.E pillars (Be Friendly, Be Inspiring and Be Invaluable) throughout the Customer Journey. Holding an understanding of shop KPIs and working to continuously improve them. Promoting multichannel shopping by using the mobile point of sale system (mPOS) to show customers the products available across our channels and creating endless aisle orders. Engaging customers with our brand by signing customers up to email newsletters, tagging their purchases to their profile, and sending e-receipts in line with data protection regulations. Using knowledge of promotions or discounts available to inform our customers and increase sales. Assisting in events including Customer Event and preview evenings. Product Presentation and Visual Standards Maintaining high visual standards instore. Supporting with floor moves, mannequin and window displays, and replenishment. Understanding the features (fits, style, fabrics) of our product ranges and explaining these to our customers to support their buying decisions. Shop Operations Processing deliveries efficiently and ensuring that on the shop floor products are replenished and always available for customers Supporting in stock management processes such as stocktakes. Using company resources such as the White Stuff website, Looking White Stuff, the Tea Room, email communications, window guidelines and brand posts to engage with our customer and ensure compliance with daily/weekly actions. Being a team player and playing an active role in team briefs. Understanding and complying with the Health & Safety and emergency procedures in store. Having a professional approach to our internal customers, head office departments, centre management (where applicable) and any other visitors. Efficient and accurately fulfilling ship from store and Click + Collect processes. Doing Good Stuff Holding an awareness of our charity partner and the positive impact this has including supporting any events or charity promotions. Understanding our approach to ethical sourcing and environmental impact to be able to explain this to our customers and the team. Benefits As a Customer Host at White Stuff you will be entitled to an array of great benefits, some of which include: Quarterly bonus opportunity Up to 25 days holiday per annum plus bank holidays 2 days paid (as per your contracted hours) per year to volunteer in the local community 50% product discount Annual uniform allowance BUPA Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age.
    Permanent
    Royal Tunbridge Wells