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Role overview: We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.   Responsibilities: Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.Process sales transactions, including cash handling and card payments accurately.Upsell and cross-sell products to maximise sales opportunities.Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.Address and resolve customer queries in a professional manner.Work closely with other sales assistants and team members to achieve store targets.Role objectives and KPI’s: Contribute to achieving or exceeding the stores monthly sales target.Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT.Achieve upselling or cross-selling targets.Maintain a high Net Promotor Score.Ensure all stock on the shop floor is fully replenished Skills and Experience: A positive attitude towards a fast-paced, customer focused retail environment.  An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills.  Confident Interpersonal and communication skills who thrives in social situations through engagement with customers.  Flexibility to work various shifts, including weekends and holidays, based on store needs. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors)Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health)Access to counselling services, digital health and well-being advice through our benefits platform (TELUS Health)Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only)Discounted Gym memberships at JD Gyms Access to colleague networks, to share lived experiences and support initiatives that drive positive change.Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance

Competitive hourly rate of pay, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro-active, results driven supervisor to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The supervisor is our brand ambassador and in this role, you will over-see the running of the busy sales floor, motivating the team of sales assistants to drive sales and excel in customer service and support them in creating special memories for our customers. Enjoying a fast-paced, sometimes high-pressured retail environment is essential. Day to day, you will share your Pandora product knowledge with the wider team, run shop floor coaching sessions to unlock the team's sales potential, and make sure store operations are running smoothly. Supervisors will lead by example, so will be set their own personal KPIs and sales targets. What to expect from the role Sales floor · Hold the daily team briefs, sharing store's KPIs, and motivate the team in beating these · Perform store walks; understand the importance of commerciality and how this shapes the visual merchandising in store · Monitor store sales figures · Handle serious complaints that have been escalated Personal sales · Achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, UPT, ATV and productivity · Build the bond between our brand and our customer, by answering queries, providing exemplary service and adapting your approach depending on individuals personalities and needs Store operations · Act as key holder for the store and ensure the relevant store opening/closure procedure is actioned · Cashing up and reconciling the till systems · Assist the store management with administrative duties including recruitment and conducting investigations and disciplinary hearings if required · Assisting with product and POS deliveries; unloading and storing in the correct spaces in store · Operating the till system, handling financial transactions including returns and exchanges, and anything escalated by the wider team · Always being alert while on the shop floor and following company security policies and procedures, to keep the wider team and customers safe The successful candidate Our supervisors are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable individual and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior sales assistant, or current supervisor looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: · Proven experience in driving sales and profitability in store · A passion for driving a culture of exemplary customer service · Strong communication skills in order to establish and coach a high performing team · The ability to be adaptable and flexible to changing business needs · A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values · A well-presented appearance with a taste for desirable products and a passion for retail Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. Our generous benefits package includes: · A competitive hourly rate of pay · Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) · A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! · Generous employee discount · Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts · Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more · Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. *If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible* About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024

Role overview: Being part of the store’s Junior Management team,youwill provide managerial support and help maintainand improve the levels of customer service throughout your section. You will provide assistancein the supervision of all staff while maintainingthe standards of the shop floor. Furthermore, you will deal with certain managerial processes on a daily basisas instructed by Store Management. Responsibilities: Customer Service Provide customers with excellent levels of Customer service.Deal with customer complaints and enquires, providing the best possible outcome.Ensure the personal appearance of sales staff is in line with company guidelines.Have an understanding ofthe Customer Service measuring programme.Sales Ensure that targets are achieved and, where possible, exceeded.Monitor staff service levels in order tomaximise store sales.Utilise in-store devices, making sure that the customer is offered the whole product range.Use reports to assistyou in product placement of key selling lines.Visual Merchandising Attract, engageand motivate customers into making purchases in store by using the latest visual techniques.Provide assistancewith the maintenance of standards on the sales floor.Keep stock clean and presentable at all times.Retail Management experience would be advantageous Excellent Time Management skills Strong verbal and written communication skills.IT skills- Microsoft Outlook, Wordand Excel.Training & Development Encourage personal progression throughout your store Provide assistancewith the induction and training of new starters.Assistwith the development of existing staff, ensuring that personnel completes the relevant E-Assessments.Role objectivesand KPI’s: Ensure the highest level of customer satisfaction by driving and maintainingexceptional service standards and promptly and addressing customer needs.Drive sales & enhance store turnover through effective merchandising, stock replenishment & team motivation.Lead and develop the shopfloor team to ensure high performance, engagementand adherence to store policies and procedures.Ensure the shopfloor is consistently clean, organised, and visually appealing to enhance the customer shopping experience.Skills and Experience: Retail Supervisor experience would be advantageous.Excellent Time Management skills Strong verbal and written communication skills.IT skills- Microsoft Outlook, Wordand Excel.

Description We are hiring for a Full-Time Store Supervisor to join one of our exciting stores based in Rotherham. There's an established team in place, and you will be working directly with them to help create the best customer shopping experience possible. Footasylum is a business that believes in our front-end retail staff. The primary function of a Supervisor is to oversee Retail staff's work in the Store environment. You will be in charge of monitoring employee activity, solving problems at a day-to-day level and assisting customers when needed. You will be working in a thriving store and day to day your tasks will be different. Part of this will include supporting the Store Manager to ensure the team maximise sales, have a service-first mentality, adhere to best practices as per company expectations and overall ensure the shopping experience to our customers. We invest in our training and development and this role will be no different. Our aim is to continue to build and create an environment where our employee can achieve, develop, and progress. You will be supported in your journey, and we will celebrate with you, every step of the way. Regular 1-2-1's, training, and support will be available but most importantly, you will be given all the tools to help you thrive and feel empowered on your journey with us. We also have a track record of progression, support, and training. We have a plethora of examples across our teams where people have progressed upwards or into completely new opportunities within the business. Ultimately your development is paramount to us, and we want to help support you to achieve your goals Why Footasylum? We've been on a journey, growing significantly over the last few years. We are vibrant, engaged and performing well. Innovation is key to our business, and we have been looking at how we deliver value to our wider Retail estate. We want to create a place for colleagues to do their best work, and you will have the opportunity to influence our decisions, help define Retail standards across the Estate and contribute to a happy and healthy working environment. About you: The successful candidate must have passion for Fashion Retail and our company ethos You will have ideally worked previously in Fashion Retail Experience in managing and motiving a team of Sales Assistants Be able to work independently, as well as part of a team Strong verbal and written skills Be able to work in a fast-paced environment Efficient and highly organised with a customer focused attitude Diversity: We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences. Recruitment process: We review applications on an individual basis, and if we feel you would be a good fit we'll invite you for a face-to-face chat about the role, and to see if we're a good fit for you. We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the opportunity for you.

Role overview: Your purpose will be to engage with members to ensure they receive a world-class member experience on every visit to JD Gyms. This means upholding the highest standards of cleanliness, gym floor member interaction, leading gym inductions and teaching engaging group exercise classes. Responsibilities: Places member experience at the heart of everything you do by constantly engaging with members on the gym floor.Deliver welcoming and engaging prospective member tours in the club, in line with JD Gyms brand standards.Deliver engaging group exercise classes Deliver engaging and informative member inductions.Support prospective members withjoining JD Gyms as required.Conduct club standards checks across the club, ensuring results are recorded accurately and in line with JD Gyms record keeping procedures.Provide ad hoc support to members as requiredor observed Ensure that club cleanliness standards are maintainedto the highest level as set out by the Gym Management and Operations team.Maintain excellent brand standards at all times, ensuring the club is safe and compliant with all health and safety action points.Monitor our service delivery through our performance and member feedback.Ensure you operateand are compliant in a safe and legal manner at all timeswhilst workingfor JD Gyms.Strong management and consideration of energy / environmental issues and waste management.Analysis and presentation of key data to support new ideas/ initiatives / proposed developments.Skills and Experience: Has a passion for fitness, health, wellbeing and helping people Representative of, and embodies, the JD Gyms brand standards and values Enthusiastic and open to learning Able to flex their style to differing personalities Is resilient, and welcome to feedback Understands and can articulate the importance of a great member experience.Is flexible in approach to hours worked.Loves to be part of team that work hard for each other, our membersand our local communities.Level 3 (EQF Level 4) Personal Trainer qualified